[Touch-packages] [Bug 1792167] Re: Display size detected incorrectly

2019-10-02 Thread Dark Dragon
Thanks a lot! I will investigate ways to correct this information:
https://github.com/linuxhw/EDID/issues/4

** Bug watch added: github.com/linuxhw/EDID/issues #4
   https://github.com/linuxhw/EDID/issues/4

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1792167

Title:
  Display size detected incorrectly

Status in mutter package in Ubuntu:
  Invalid
Status in qtbase-opensource-src package in Ubuntu:
  Invalid

Bug description:
  My external monitor is detected as 7" although it is 32". All
  applications which use Qt auto scaling have huge controls!

  It seems like many users have the same problem
  (https://ubuntuforums.org/showthread.php?t=2390362) and thus disable
  Qt auto scaling. I think the solution should be to fix the size
  detection instead.

  It seems not related to the display server, compositor or window
  manager since the problem appeared in Ubuntu 17.04 (Mir, Unity) as
  well es 18.04 (Mutter, Gnome). I tried it with both Wayland and X (on
  Wayland).

  Further, it seems not related to graphics driver, since I personally
  use the open source driver with my internal Intel card, whereas
  someone else uses a proprietary Nvidia driver
  (https://askubuntu.com/q/1066879/206608).

  If it is in the wrong category, please move it / add the corresponding
  packages.

  If you need any further information to tackle the problem, just tell me!
  ---
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.3
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2017-09-05 (372 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  Package: qtbase-opensource-src
  PackageArchitecture: amd64
  Tags:  bionic
  Uname: Linux 4.18.7-041807-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom davfs2 dip docker lpadmin plugdev sambashare sudo 
vboxusers video voice
  _MarkForUpload: True

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[Touch-packages] [Bug 1792167] Re: Display size detected incorrectly

2019-09-30 Thread Daniel van Vugt
Here I've decoded your EDID using 'xxd' and then 'edid-decode':

EDID version: 1.3
Manufacturer: SAM Model 509 Serial Number 1
Made in week 48 of 2008
Digital display
Maximum image size: 16 cm x 9 cm
Gamma: 2.20
RGB color display
First detailed timing is preferred timing
Display x,y Chromaticity:
  Red:   0.6396, 0.3300
  Green: 0.2998, 0.5996
  Blue:  0.1503, 0.0595
  White: 0.3125, 0.3291
Established timings supported:
  720x400@70Hz 9:5 HorFreq: 31469 Hz Clock: 28.320 MHz
  640x480@60Hz 4:3 HorFreq: 31469 Hz Clock: 25.175 MHz
  640x480@67Hz 4:3 HorFreq: 35000 Hz Clock: 30.240 MHz
  640x480@72Hz 4:3 HorFreq: 37900 Hz Clock: 31.500 MHz
  640x480@75Hz 4:3 HorFreq: 37500 Hz Clock: 31.500 MHz
  800x600@60Hz 4:3 HorFreq: 37900 Hz Clock: 40.000 MHz
  800x600@72Hz 4:3 HorFreq: 48100 Hz Clock: 50.000 MHz
  800x600@75Hz 4:3 HorFreq: 46900 Hz Clock: 49.500 MHz
  832x624@75Hz 4:3 HorFreq: 49726 Hz Clock: 57.284 MHz
  1024x768@60Hz 4:3 HorFreq: 48400 Hz Clock: 65.000 MHz
  1024x768@70Hz 4:3 HorFreq: 56500 Hz Clock: 75.000 MHz
  1024x768@75Hz 4:3 HorFreq: 6 Hz Clock: 78.750 MHz
  1280x1024@75Hz 5:4 HorFreq: 8 Hz Clock: 135.000 MHz
  1152x870@75Hz 192:145 HorFreq: 67500 Hz Clock: 108.000 MHz
Standard timings supported:
  1152x864@75Hz 4:3 HorFreq: 67500 Hz Clock: 108.000 MHz
  1280x800@60Hz 16:10
  1280x960@60Hz 4:3 HorFreq: 6 Hz Clock: 108.000 MHz
  1280x1024@60Hz 5:4 HorFreq: 64000 Hz Clock: 108.000 MHz
  1440x900@60Hz 16:10 HorFreq: 55500 Hz Clock: 88.750 MHz
  1440x900@75Hz 16:10 HorFreq: 82300 Hz Clock: 156.000 MHz
  1680x1050@60Hz 16:10 HorFreq: 64700 Hz Clock: 119.000 MHz
Detailed mode: Clock 148.500 MHz, 160 mm x 90 mm
   1920 2008 2052 2200 hborder 0
   1080 1084 1089 1125 vborder 0
   +hsync +vsync 
   VertFreq: 60 Hz, HorFreq: 67500 Hz
Detailed mode: Clock 85.500 MHz, 160 mm x 90 mm
   1360 1424 1536 1792 hborder 0
768  771  777  795 vborder 0
   +hsync +vsync 
   VertFreq: 60 Hz, HorFreq: 47712 Hz
Monitor ranges (GTF): 24-75Hz V, 26-81kHz H, max dotclock 230MHz
Monitor name: SAMSUNG
Has 1 extension blocks
Checksum: 0x6f (valid)

CTA extension block
Extension version: 3
35 bytes of CTA data
  Video data block
VIC  16 1920x1080@60Hz 16:9 (native) HorFreq: 67500 Hz Clock: 148.500 MHz
VIC  31 1920x1080@50Hz 16:9  HorFreq: 56250 Hz Clock: 148.500 MHz
VIC   4 1280x720@60Hz 16:9  HorFreq: 45000 Hz Clock: 74.250 MHz
VIC  19 1280x720@50Hz 16:9  HorFreq: 37500 Hz Clock: 74.250 MHz
VIC   5 1920x1080i@60Hz 16:9  HorFreq: 33750 Hz Clock: 74.250 MHz
VIC  20 1920x1080i@50Hz 16:9  HorFreq: 28125 Hz Clock: 74.250 MHz
VIC   3 720x480@60Hz 16:9  HorFreq: 31469 Hz Clock: 27.000 MHz
VIC  18 720x576@50Hz 16:9  HorFreq: 31250 Hz Clock: 27.000 MHz
VIC  32 1920x1080@24Hz 16:9  HorFreq: 27000 Hz Clock: 74.250 MHz
VIC  33 1920x1080@25Hz 16:9  HorFreq: 28125 Hz Clock: 74.250 MHz
VIC  34 1920x1080@30Hz 16:9  HorFreq: 33750 Hz Clock: 74.250 MHz
  Audio data block
Linear PCM, max channels 2
  Supported sample rates (kHz): 48 44.1 32
  Supported sample sizes (bits): 24 20 16
  Speaker allocation data block
Speaker map:
  FL/FR - Front Left/Right
  Extended tag: Video capability data block
YCbCr quantization: No Data (0)
RGB quantization: No Data (0)
PT scan behaviour: No Data (0)
IT scan behaviour: Support both over- and underscan (3)
CE scan behaviour: Support both over- and underscan (3)
  Extended tag: Colorimetry data block
xvYCC601
xvYCC709
  Vendor-specific data block, OUI 000c03 (HDMI)
Source physical address 1.0.0.0
Supports_AI
DC_36bit
DC_30bit
DC_Y444
Maximum TMDS clock: 225MHz
Underscans PC formats by default
Basic audio support
Supports YCbCr 4:4:4
Supports YCbCr 4:2:2
1 native detailed modes
Detailed mode: Clock 74.250 MHz, 160 mm x 90 mm
   1280 1390 1430 1650 hborder 0
720  725  730  750 vborder 0
   +hsync +vsync 
   VertFreq: 60 Hz, HorFreq: 45000 Hz
Detailed mode: Clock 74.250 MHz, 160 mm x 90 mm
   1280 1720 1760 1980 hborder 0
720  725  730  750 vborder 0
   +hsync +vsync 
   VertFreq: 50 Hz, HorFreq: 37500 Hz
Detailed mode: Clock 74.250 MHz, 160 mm x 90 mm
   1920 2008 2052 2200 hborder 0
540  542  547  562 vborder 0
   +hsync +vsync interlaced 
   VertFreq: 60 Hz, HorFreq: 33750 Hz
Detailed mode: Clock 74.250 MHz, 160 mm x 90 mm
   1920 2448 2492 2640 hborder 0
540  542  547  562 vborder 0
   +hsync +vsync interlaced 
   VertFreq: 50 Hz, HorFreq: 28125 Hz
Checksum: 0x1d (valid)

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Title:
  Display 

[Touch-packages] [Bug 1792167] Re: Display size detected incorrectly

2019-09-30 Thread Daniel van Vugt
To be absolutely sure you would need to:

1. Convert the display's EDID into binary from hex:

00004c2d09050100
30120103801009780aee91a3544c9926
0f5054bdef80714f8100814081809500
950fb3000101023a801871382d40582c
4500a05a001e662150b051001b30
40703600a05a001e00fd0018
4b1a5117000a20202020202000fc
0053414d53554e470a2020202020016f
020327f14b901f041305140312202122
230907078301e2000fe305030167
030c001000b82d011d007251d01e206e
285500a05a001e011d00bc52d01e
20b8285540a05a001e011d801871
1c1620582c2500a05a009e011d80
d0721c1620102c2580a05a009e00
001d

2. Use an EDID decoding tool to verify it yourself. Some are available
in the Ubuntu archive, but also you can google for online EDID decoders.

** No longer affects: xrandr (Ubuntu)

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1792167

Title:
  Display size detected incorrectly

Status in mutter package in Ubuntu:
  Invalid
Status in qtbase-opensource-src package in Ubuntu:
  Invalid

Bug description:
  My external monitor is detected as 7" although it is 32". All
  applications which use Qt auto scaling have huge controls!

  It seems like many users have the same problem
  (https://ubuntuforums.org/showthread.php?t=2390362) and thus disable
  Qt auto scaling. I think the solution should be to fix the size
  detection instead.

  It seems not related to the display server, compositor or window
  manager since the problem appeared in Ubuntu 17.04 (Mir, Unity) as
  well es 18.04 (Mutter, Gnome). I tried it with both Wayland and X (on
  Wayland).

  Further, it seems not related to graphics driver, since I personally
  use the open source driver with my internal Intel card, whereas
  someone else uses a proprietary Nvidia driver
  (https://askubuntu.com/q/1066879/206608).

  If it is in the wrong category, please move it / add the corresponding
  packages.

  If you need any further information to tackle the problem, just tell me!
  ---
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.3
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2017-09-05 (372 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  Package: qtbase-opensource-src
  PackageArchitecture: amd64
  Tags:  bionic
  Uname: Linux 4.18.7-041807-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom davfs2 dip docker lpadmin plugdev sambashare sudo 
vboxusers video voice
  _MarkForUpload: True

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[Touch-packages] [Bug 1792167] Re: Display size detected incorrectly

2019-09-30 Thread Dark Dragon
How can I check if the hardware is really sending faulty data or if it
is just incorrectly parsed?

** Also affects: xrandr (Ubuntu)
   Importance: Undecided
   Status: New

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1792167

Title:
  Display size detected incorrectly

Status in mutter package in Ubuntu:
  Invalid
Status in qtbase-opensource-src package in Ubuntu:
  Invalid
Status in xrandr package in Ubuntu:
  New

Bug description:
  My external monitor is detected as 7" although it is 32". All
  applications which use Qt auto scaling have huge controls!

  It seems like many users have the same problem
  (https://ubuntuforums.org/showthread.php?t=2390362) and thus disable
  Qt auto scaling. I think the solution should be to fix the size
  detection instead.

  It seems not related to the display server, compositor or window
  manager since the problem appeared in Ubuntu 17.04 (Mir, Unity) as
  well es 18.04 (Mutter, Gnome). I tried it with both Wayland and X (on
  Wayland).

  Further, it seems not related to graphics driver, since I personally
  use the open source driver with my internal Intel card, whereas
  someone else uses a proprietary Nvidia driver
  (https://askubuntu.com/q/1066879/206608).

  If it is in the wrong category, please move it / add the corresponding
  packages.

  If you need any further information to tackle the problem, just tell me!
  ---
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.3
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2017-09-05 (372 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  Package: qtbase-opensource-src
  PackageArchitecture: amd64
  Tags:  bionic
  Uname: Linux 4.18.7-041807-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom davfs2 dip docker lpadmin plugdev sambashare sudo 
vboxusers video voice
  _MarkForUpload: True

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[Touch-packages] [Bug 1792167] Re: Display size detected incorrectly

2019-09-29 Thread Daniel van Vugt
Sorry I lost track of this bug. The attachment in comment #7 shows:

HDMI-1 connected 1920x1080+1366+0 (0x8b) normal (normal left inverted
right x axis y axis) 160mm x 90mm

So the hardware is indeed reporting itself as ~7.2 inches. This is a
hardware fault (incorrect EDID data?) I have seen before. Probably the
best we can hope for is to add heuristics to detect faulty hardware, but
that would be unreliable and unlikely to ever happen.


** Changed in: mutter (Ubuntu)
   Status: Confirmed => Invalid

** Changed in: qtbase-opensource-src (Ubuntu)
   Status: Confirmed => Invalid

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to qtbase-opensource-src in
Ubuntu.
https://bugs.launchpad.net/bugs/1792167

Title:
  Display size detected incorrectly

Status in mutter package in Ubuntu:
  Invalid
Status in qtbase-opensource-src package in Ubuntu:
  Invalid

Bug description:
  My external monitor is detected as 7" although it is 32". All
  applications which use Qt auto scaling have huge controls!

  It seems like many users have the same problem
  (https://ubuntuforums.org/showthread.php?t=2390362) and thus disable
  Qt auto scaling. I think the solution should be to fix the size
  detection instead.

  It seems not related to the display server, compositor or window
  manager since the problem appeared in Ubuntu 17.04 (Mir, Unity) as
  well es 18.04 (Mutter, Gnome). I tried it with both Wayland and X (on
  Wayland).

  Further, it seems not related to graphics driver, since I personally
  use the open source driver with my internal Intel card, whereas
  someone else uses a proprietary Nvidia driver
  (https://askubuntu.com/q/1066879/206608).

  If it is in the wrong category, please move it / add the corresponding
  packages.

  If you need any further information to tackle the problem, just tell me!
  ---
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.3
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2017-09-05 (372 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  Package: qtbase-opensource-src
  PackageArchitecture: amd64
  Tags:  bionic
  Uname: Linux 4.18.7-041807-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom davfs2 dip docker lpadmin plugdev sambashare sudo 
vboxusers video voice
  _MarkForUpload: True

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1792167] Re: Display size detected incorrectly

2019-09-29 Thread Daniel van Vugt
** Changed in: mutter (Ubuntu)
   Status: Expired => New

** Changed in: qtbase-opensource-src (Ubuntu)
   Status: Expired => Confirmed

** Changed in: mutter (Ubuntu)
   Status: New => Confirmed

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to qtbase-opensource-src in
Ubuntu.
https://bugs.launchpad.net/bugs/1792167

Title:
  Display size detected incorrectly

Status in mutter package in Ubuntu:
  Invalid
Status in qtbase-opensource-src package in Ubuntu:
  Invalid

Bug description:
  My external monitor is detected as 7" although it is 32". All
  applications which use Qt auto scaling have huge controls!

  It seems like many users have the same problem
  (https://ubuntuforums.org/showthread.php?t=2390362) and thus disable
  Qt auto scaling. I think the solution should be to fix the size
  detection instead.

  It seems not related to the display server, compositor or window
  manager since the problem appeared in Ubuntu 17.04 (Mir, Unity) as
  well es 18.04 (Mutter, Gnome). I tried it with both Wayland and X (on
  Wayland).

  Further, it seems not related to graphics driver, since I personally
  use the open source driver with my internal Intel card, whereas
  someone else uses a proprietary Nvidia driver
  (https://askubuntu.com/q/1066879/206608).

  If it is in the wrong category, please move it / add the corresponding
  packages.

  If you need any further information to tackle the problem, just tell me!
  ---
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.3
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2017-09-05 (372 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  Package: qtbase-opensource-src
  PackageArchitecture: amd64
  Tags:  bionic
  Uname: Linux 4.18.7-041807-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom davfs2 dip docker lpadmin plugdev sambashare sudo 
vboxusers video voice
  _MarkForUpload: True

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1792167] Re: Display size detected incorrectly

2019-09-28 Thread Martend
Bug still present. In my multi-display setup a 40" display is reported
as a 7" in Ubuntu.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to qtbase-opensource-src in
Ubuntu.
https://bugs.launchpad.net/bugs/1792167

Title:
  Display size detected incorrectly

Status in mutter package in Ubuntu:
  Expired
Status in qtbase-opensource-src package in Ubuntu:
  Expired

Bug description:
  My external monitor is detected as 7" although it is 32". All
  applications which use Qt auto scaling have huge controls!

  It seems like many users have the same problem
  (https://ubuntuforums.org/showthread.php?t=2390362) and thus disable
  Qt auto scaling. I think the solution should be to fix the size
  detection instead.

  It seems not related to the display server, compositor or window
  manager since the problem appeared in Ubuntu 17.04 (Mir, Unity) as
  well es 18.04 (Mutter, Gnome). I tried it with both Wayland and X (on
  Wayland).

  Further, it seems not related to graphics driver, since I personally
  use the open source driver with my internal Intel card, whereas
  someone else uses a proprietary Nvidia driver
  (https://askubuntu.com/q/1066879/206608).

  If it is in the wrong category, please move it / add the corresponding
  packages.

  If you need any further information to tackle the problem, just tell me!
  ---
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.3
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2017-09-05 (372 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  Package: qtbase-opensource-src
  PackageArchitecture: amd64
  Tags:  bionic
  Uname: Linux 4.18.7-041807-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom davfs2 dip docker lpadmin plugdev sambashare sudo 
vboxusers video voice
  _MarkForUpload: True

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1792167] Re: Display size detected incorrectly

2018-12-16 Thread Launchpad Bug Tracker
[Expired for mutter (Ubuntu) because there has been no activity for 60
days.]

** Changed in: mutter (Ubuntu)
   Status: Incomplete => Expired

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to qtbase-opensource-src in
Ubuntu.
https://bugs.launchpad.net/bugs/1792167

Title:
  Display size detected incorrectly

Status in mutter package in Ubuntu:
  Expired
Status in qtbase-opensource-src package in Ubuntu:
  Expired

Bug description:
  My external monitor is detected as 7" although it is 32". All
  applications which use Qt auto scaling have huge controls!

  It seems like many users have the same problem
  (https://ubuntuforums.org/showthread.php?t=2390362) and thus disable
  Qt auto scaling. I think the solution should be to fix the size
  detection instead.

  It seems not related to the display server, compositor or window
  manager since the problem appeared in Ubuntu 17.04 (Mir, Unity) as
  well es 18.04 (Mutter, Gnome). I tried it with both Wayland and X (on
  Wayland).

  Further, it seems not related to graphics driver, since I personally
  use the open source driver with my internal Intel card, whereas
  someone else uses a proprietary Nvidia driver
  (https://askubuntu.com/q/1066879/206608).

  If it is in the wrong category, please move it / add the corresponding
  packages.

  If you need any further information to tackle the problem, just tell me!
  ---
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.3
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2017-09-05 (372 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  Package: qtbase-opensource-src
  PackageArchitecture: amd64
  Tags:  bionic
  Uname: Linux 4.18.7-041807-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom davfs2 dip docker lpadmin plugdev sambashare sudo 
vboxusers video voice
  _MarkForUpload: True

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1792167] Re: Display size detected incorrectly

2018-12-16 Thread Launchpad Bug Tracker
[Expired for qtbase-opensource-src (Ubuntu) because there has been no
activity for 60 days.]

** Changed in: qtbase-opensource-src (Ubuntu)
   Status: Incomplete => Expired

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to qtbase-opensource-src in
Ubuntu.
https://bugs.launchpad.net/bugs/1792167

Title:
  Display size detected incorrectly

Status in mutter package in Ubuntu:
  Expired
Status in qtbase-opensource-src package in Ubuntu:
  Expired

Bug description:
  My external monitor is detected as 7" although it is 32". All
  applications which use Qt auto scaling have huge controls!

  It seems like many users have the same problem
  (https://ubuntuforums.org/showthread.php?t=2390362) and thus disable
  Qt auto scaling. I think the solution should be to fix the size
  detection instead.

  It seems not related to the display server, compositor or window
  manager since the problem appeared in Ubuntu 17.04 (Mir, Unity) as
  well es 18.04 (Mutter, Gnome). I tried it with both Wayland and X (on
  Wayland).

  Further, it seems not related to graphics driver, since I personally
  use the open source driver with my internal Intel card, whereas
  someone else uses a proprietary Nvidia driver
  (https://askubuntu.com/q/1066879/206608).

  If it is in the wrong category, please move it / add the corresponding
  packages.

  If you need any further information to tackle the problem, just tell me!
  ---
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.3
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2017-09-05 (372 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  Package: qtbase-opensource-src
  PackageArchitecture: amd64
  Tags:  bionic
  Uname: Linux 4.18.7-041807-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom davfs2 dip docker lpadmin plugdev sambashare sudo 
vboxusers video voice
  _MarkForUpload: True

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[Touch-packages] [Bug 1792167] Re: Display size detected incorrectly

2018-10-16 Thread psypher
Hi having the same issue since upgrading from 16.04 to 18.04. My LG 34"
(Model 34UM68-P) is only detecting 1920x1080@16:9 where is should be
2560x1080@21:9. xrandr attached

** Attachment added: "xrandr.txt"
   
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1792167/+attachment/5202048/+files/xrandr.txt

-- 
You received this bug notification because you are a member of Ubuntu
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Ubuntu.
https://bugs.launchpad.net/bugs/1792167

Title:
  Display size detected incorrectly

Status in mutter package in Ubuntu:
  Incomplete
Status in qtbase-opensource-src package in Ubuntu:
  Incomplete

Bug description:
  My external monitor is detected as 7" although it is 32". All
  applications which use Qt auto scaling have huge controls!

  It seems like many users have the same problem
  (https://ubuntuforums.org/showthread.php?t=2390362) and thus disable
  Qt auto scaling. I think the solution should be to fix the size
  detection instead.

  It seems not related to the display server, compositor or window
  manager since the problem appeared in Ubuntu 17.04 (Mir, Unity) as
  well es 18.04 (Mutter, Gnome). I tried it with both Wayland and X (on
  Wayland).

  Further, it seems not related to graphics driver, since I personally
  use the open source driver with my internal Intel card, whereas
  someone else uses a proprietary Nvidia driver
  (https://askubuntu.com/q/1066879/206608).

  If it is in the wrong category, please move it / add the corresponding
  packages.

  If you need any further information to tackle the problem, just tell me!
  ---
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.3
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2017-09-05 (372 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  Package: qtbase-opensource-src
  PackageArchitecture: amd64
  Tags:  bionic
  Uname: Linux 4.18.7-041807-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom davfs2 dip docker lpadmin plugdev sambashare sudo 
vboxusers video voice
  _MarkForUpload: True

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[Touch-packages] [Bug 1792167] Re: Display size detected incorrectly

2018-10-16 Thread psypher
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
CurrentDesktop: GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2017-04-08 (556 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
Package: qtbase-opensource-src
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
Tags: third-party-packages bionic
Uname: Linux 4.15.0-36-generic x86_64
UpgradeStatus: Upgraded to bionic on 2018-10-16 (0 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True


** Tags added: third-party-packages

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to qtbase-opensource-src in
Ubuntu.
https://bugs.launchpad.net/bugs/1792167

Title:
  Display size detected incorrectly

Status in mutter package in Ubuntu:
  Incomplete
Status in qtbase-opensource-src package in Ubuntu:
  Incomplete

Bug description:
  My external monitor is detected as 7" although it is 32". All
  applications which use Qt auto scaling have huge controls!

  It seems like many users have the same problem
  (https://ubuntuforums.org/showthread.php?t=2390362) and thus disable
  Qt auto scaling. I think the solution should be to fix the size
  detection instead.

  It seems not related to the display server, compositor or window
  manager since the problem appeared in Ubuntu 17.04 (Mir, Unity) as
  well es 18.04 (Mutter, Gnome). I tried it with both Wayland and X (on
  Wayland).

  Further, it seems not related to graphics driver, since I personally
  use the open source driver with my internal Intel card, whereas
  someone else uses a proprietary Nvidia driver
  (https://askubuntu.com/q/1066879/206608).

  If it is in the wrong category, please move it / add the corresponding
  packages.

  If you need any further information to tackle the problem, just tell me!
  ---
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.3
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2017-09-05 (372 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  Package: qtbase-opensource-src
  PackageArchitecture: amd64
  Tags:  bionic
  Uname: Linux 4.18.7-041807-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom davfs2 dip docker lpadmin plugdev sambashare sudo 
vboxusers video voice
  _MarkForUpload: True

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1792167] Re: Display size detected incorrectly

2018-09-20 Thread Dark Dragon
Do you need any additional information?

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to qtbase-opensource-src in
Ubuntu.
https://bugs.launchpad.net/bugs/1792167

Title:
  Display size detected incorrectly

Status in mutter package in Ubuntu:
  Incomplete
Status in qtbase-opensource-src package in Ubuntu:
  Incomplete

Bug description:
  My external monitor is detected as 7" although it is 32". All
  applications which use Qt auto scaling have huge controls!

  It seems like many users have the same problem
  (https://ubuntuforums.org/showthread.php?t=2390362) and thus disable
  Qt auto scaling. I think the solution should be to fix the size
  detection instead.

  It seems not related to the display server, compositor or window
  manager since the problem appeared in Ubuntu 17.04 (Mir, Unity) as
  well es 18.04 (Mutter, Gnome). I tried it with both Wayland and X (on
  Wayland).

  Further, it seems not related to graphics driver, since I personally
  use the open source driver with my internal Intel card, whereas
  someone else uses a proprietary Nvidia driver
  (https://askubuntu.com/q/1066879/206608).

  If it is in the wrong category, please move it / add the corresponding
  packages.

  If you need any further information to tackle the problem, just tell me!
  ---
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.3
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2017-09-05 (372 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  Package: qtbase-opensource-src
  PackageArchitecture: amd64
  Tags:  bionic
  Uname: Linux 4.18.7-041807-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom davfs2 dip docker lpadmin plugdev sambashare sudo 
vboxusers video voice
  _MarkForUpload: True

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1792167] Re: Display size detected incorrectly

2018-09-14 Thread Dark Dragon
I booted up a live disk with Ubuntu 17.04 (Unity) and it shows the same
behavior.

** Description changed:

- Since Ubuntu switched to Gnome, display scaling does not work correctly.
- This is because my external monitor is detected as 7" although it is
- 32". All applications which use Qt auto scaling have huge controls!
+ My external monitor is detected as 7" although it is 32". All
+ applications which use Qt auto scaling have huge controls!
  
  It seems like many users have the same problem
  (https://ubuntuforums.org/showthread.php?t=2390362) and thus disable Qt
  auto scaling. I think the solution should be to fix the size detection
  instead.
+ 
+ It seems not related to the display server, compositor or window manager
+ since the problem appeared in Ubuntu 17.04 (Mir, Unity) as well es 18.04
+ (Mutter, Gnome). I tried it with both Wayland and X (on Wayland).
  
  Further, it seems not related to graphics driver, since I personally use
  the open source driver with my internal Intel card, whereas someone else
  uses a proprietary Nvidia driver
  (https://askubuntu.com/q/1066879/206608).
  
  If it is in the wrong category, please move it / add the corresponding
  packages.
  
  If you need any further information to tackle the problem, just tell me!
- --- 
+ ---
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.3
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2017-09-05 (372 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  Package: qtbase-opensource-src
  PackageArchitecture: amd64
  Tags:  bionic
  Uname: Linux 4.18.7-041807-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom davfs2 dip docker lpadmin plugdev sambashare sudo 
vboxusers video voice
  _MarkForUpload: True

** Attachment added: "xrandr output for external display on 17.04"
   
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1792167/+attachment/5188747/+files/xrandr.log

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to qtbase-opensource-src in
Ubuntu.
https://bugs.launchpad.net/bugs/1792167

Title:
  Display size detected incorrectly

Status in mutter package in Ubuntu:
  Incomplete
Status in qtbase-opensource-src package in Ubuntu:
  Incomplete

Bug description:
  My external monitor is detected as 7" although it is 32". All
  applications which use Qt auto scaling have huge controls!

  It seems like many users have the same problem
  (https://ubuntuforums.org/showthread.php?t=2390362) and thus disable
  Qt auto scaling. I think the solution should be to fix the size
  detection instead.

  It seems not related to the display server, compositor or window
  manager since the problem appeared in Ubuntu 17.04 (Mir, Unity) as
  well es 18.04 (Mutter, Gnome). I tried it with both Wayland and X (on
  Wayland).

  Further, it seems not related to graphics driver, since I personally
  use the open source driver with my internal Intel card, whereas
  someone else uses a proprietary Nvidia driver
  (https://askubuntu.com/q/1066879/206608).

  If it is in the wrong category, please move it / add the corresponding
  packages.

  If you need any further information to tackle the problem, just tell me!
  ---
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.3
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2017-09-05 (372 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  Package: qtbase-opensource-src
  PackageArchitecture: amd64
  Tags:  bionic
  Uname: Linux 4.18.7-041807-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom davfs2 dip docker lpadmin plugdev sambashare sudo 
vboxusers video voice
  _MarkForUpload: True

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1792167] Re: Display size detected incorrectly

2018-09-14 Thread Dark Dragon
Same result when I connect via DP->HDMI adapter

** Attachment added: "xrandr output for external display on adapter"
   
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1792167/+attachment/5188740/+files/xrandr.log

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to qtbase-opensource-src in
Ubuntu.
https://bugs.launchpad.net/bugs/1792167

Title:
  Display size detected incorrectly

Status in mutter package in Ubuntu:
  Incomplete
Status in qtbase-opensource-src package in Ubuntu:
  Incomplete

Bug description:
  Since Ubuntu switched to Gnome, display scaling does not work
  correctly. This is because my external monitor is detected as 7"
  although it is 32". All applications which use Qt auto scaling have
  huge controls!

  It seems like many users have the same problem
  (https://ubuntuforums.org/showthread.php?t=2390362) and thus disable
  Qt auto scaling. I think the solution should be to fix the size
  detection instead.

  Further, it seems not related to graphics driver, since I personally
  use the open source driver with my internal Intel card, whereas
  someone else uses a proprietary Nvidia driver
  (https://askubuntu.com/q/1066879/206608).

  If it is in the wrong category, please move it / add the corresponding
  packages.

  If you need any further information to tackle the problem, just tell me!
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.3
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2017-09-05 (372 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  Package: qtbase-opensource-src
  PackageArchitecture: amd64
  Tags:  bionic
  Uname: Linux 4.18.7-041807-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom davfs2 dip docker lpadmin plugdev sambashare sudo 
vboxusers video voice
  _MarkForUpload: True

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1792167] Re: Display size detected incorrectly

2018-09-13 Thread Dark Dragon
apport information

** Tags added: apport-collected bionic

** Description changed:

  Since Ubuntu switched to Gnome, display scaling does not work correctly.
  This is because my external monitor is detected as 7" although it is
  32". All applications which use Qt auto scaling have huge controls!
  
  It seems like many users have the same problem
  (https://ubuntuforums.org/showthread.php?t=2390362) and thus disable Qt
  auto scaling. I think the solution should be to fix the size detection
  instead.
  
  Further, it seems not related to graphics driver, since I personally use
  the open source driver with my internal Intel card, whereas someone else
  uses a proprietary Nvidia driver
  (https://askubuntu.com/q/1066879/206608).
  
  If it is in the wrong category, please move it / add the corresponding
  packages.
  
  If you need any further information to tackle the problem, just tell me!
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.3
+ Architecture: amd64
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 18.04
+ InstallationDate: Installed on 2017-09-05 (372 days ago)
+ InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
+ Package: qtbase-opensource-src
+ PackageArchitecture: amd64
+ Tags:  bionic
+ Uname: Linux 4.18.7-041807-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom davfs2 dip docker lpadmin plugdev sambashare sudo 
vboxusers video voice
+ _MarkForUpload: True

** Attachment added: "Dependencies.txt"
   
https://bugs.launchpad.net/bugs/1792167/+attachment/5188324/+files/Dependencies.txt

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to qtbase-opensource-src in
Ubuntu.
https://bugs.launchpad.net/bugs/1792167

Title:
  Display size detected incorrectly

Status in mutter package in Ubuntu:
  Incomplete
Status in qtbase-opensource-src package in Ubuntu:
  Incomplete

Bug description:
  Since Ubuntu switched to Gnome, display scaling does not work
  correctly. This is because my external monitor is detected as 7"
  although it is 32". All applications which use Qt auto scaling have
  huge controls!

  It seems like many users have the same problem
  (https://ubuntuforums.org/showthread.php?t=2390362) and thus disable
  Qt auto scaling. I think the solution should be to fix the size
  detection instead.

  Further, it seems not related to graphics driver, since I personally
  use the open source driver with my internal Intel card, whereas
  someone else uses a proprietary Nvidia driver
  (https://askubuntu.com/q/1066879/206608).

  If it is in the wrong category, please move it / add the corresponding
  packages.

  If you need any further information to tackle the problem, just tell me!
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.3
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2017-09-05 (372 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  Package: qtbase-opensource-src
  PackageArchitecture: amd64
  Tags:  bionic
  Uname: Linux 4.18.7-041807-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom davfs2 dip docker lpadmin plugdev sambashare sudo 
vboxusers video voice
  _MarkForUpload: True

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1792167] Re: Display size detected incorrectly

2018-09-13 Thread Dark Dragon
1. xrandr

I generated the output and attached the section for the external
display. I guess the first line already shows the problem:

HDMI-1 connected 1920x1080+1366+0 (0x8b) normal (normal left
inverted right x axis y axis) 160mm x 90mm

It includes "160mm x 90mm" which probably translates to 7".

2. apport

I generated the requested log. I installed Ubuntu 17.04, upgraded to
17.10 and now upgraded to 18.04. I use the latest kernel from
kernel.ubuntu.com.

** Attachment added: "xrandr output for external display"
   
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1792167/+attachment/5188367/+files/xrandr.log

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to qtbase-opensource-src in
Ubuntu.
https://bugs.launchpad.net/bugs/1792167

Title:
  Display size detected incorrectly

Status in mutter package in Ubuntu:
  Incomplete
Status in qtbase-opensource-src package in Ubuntu:
  Incomplete

Bug description:
  Since Ubuntu switched to Gnome, display scaling does not work
  correctly. This is because my external monitor is detected as 7"
  although it is 32". All applications which use Qt auto scaling have
  huge controls!

  It seems like many users have the same problem
  (https://ubuntuforums.org/showthread.php?t=2390362) and thus disable
  Qt auto scaling. I think the solution should be to fix the size
  detection instead.

  Further, it seems not related to graphics driver, since I personally
  use the open source driver with my internal Intel card, whereas
  someone else uses a proprietary Nvidia driver
  (https://askubuntu.com/q/1066879/206608).

  If it is in the wrong category, please move it / add the corresponding
  packages.

  If you need any further information to tackle the problem, just tell me!
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.3
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2017-09-05 (372 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  Package: qtbase-opensource-src
  PackageArchitecture: amd64
  Tags:  bionic
  Uname: Linux 4.18.7-041807-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom davfs2 dip docker lpadmin plugdev sambashare sudo 
vboxusers video voice
  _MarkForUpload: True

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1792167] Re: Display size detected incorrectly

2018-09-12 Thread Daniel van Vugt
Thanks for the bug report.

1. Can you please run this command on the machine and send us the
output?

  xrandr --verbose

2. Please also run this command to send more system information:

  apport-collect 1792167

** Project changed: kernel => mutter

** Project changed: mutter => mir

** No longer affects: mir

** Project changed: xorg-server => mir

** No longer affects: mir

** No longer affects: gdm (Ubuntu)

** Package changed: gnome-shell (Ubuntu) => mutter (Ubuntu)

** Changed in: mutter (Ubuntu)
   Status: New => Incomplete

** Changed in: qtbase-opensource-src (Ubuntu)
   Status: New => Incomplete

** Project changed: qt => mir

** No longer affects: mir

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to qtbase-opensource-src in
Ubuntu.
https://bugs.launchpad.net/bugs/1792167

Title:
  Display size detected incorrectly

Status in mutter package in Ubuntu:
  Incomplete
Status in qtbase-opensource-src package in Ubuntu:
  Incomplete

Bug description:
  Since Ubuntu switched to Gnome, display scaling does not work
  correctly. This is because my external monitor is detected as 7"
  although it is 32". All applications which use Qt auto scaling have
  huge controls!

  It seems like many users have the same problem
  (https://ubuntuforums.org/showthread.php?t=2390362) and thus disable
  Qt auto scaling. I think the solution should be to fix the size
  detection instead.

  Further, it seems not related to graphics driver, since I personally
  use the open source driver with my internal Intel card, whereas
  someone else uses a proprietary Nvidia driver
  (https://askubuntu.com/q/1066879/206608).

  If it is in the wrong category, please move it / add the corresponding
  packages.

  If you need any further information to tackle the problem, just tell
  me!

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1792167/+subscriptions

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