Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem?
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.19 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19 ** Also affects: linux (Ubuntu) Importance: Undecided Status: New ** Package changed: xorg (Ubuntu) => xorg-server (Ubuntu) ** Description changed: The screen freezes suddenly when i'm trying to play an online video or when i have too many tabs or folders open. + + --- + + CurrentDmesg.txt: + [ 5465.753948] ata1.00: exception Emask 0x0 SAct 0x1c04 SErr 0x0 action 0x0 + [ 5465.753954] ata1.00: irq_stat 0x40000008 + [ 5465.753959] ata1.00: failed command: READ FPDMA QUEUED + [ 5465.753969] ata1.00: cmd 60/00:10:00:9b:f5/01:00:53:00:00/40 tag 2 ncq dma 131072 in + res 41/40:00:c0:9b:f5/00:01:53:00:00/00 Emask 0x409 (media error) <F> + [ 5465.753973] ata1.00: status: { DRDY ERR } + [ 5465.753976] ata1.00: error: { UNC } + [ 5466.031887] ata1.00: configured for UDMA/133 + [ 5466.031915] sd 0:0:0:0: [sda] tag#2 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE + [ 5466.031921] sd 0:0:0:0: [sda] tag#2 Sense Key : Medium Error [current] + [ 5466.031925] sd 0:0:0:0: [sda] tag#2 Add. Sense: Unrecovered read error - auto reallocate failed + [ 5466.031932] sd 0:0:0:0: [sda] tag#2 CDB: Read(10) 28 00 53 f5 9b 00 00 01 00 00 + [ 5466.031935] print_req_error: I/O error, dev sda, sector 1408605120 + [ 5466.031994] ata1: EH complete + + --- ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-38.41-generic 4.15.18 Uname: Linux 4.15.0-38-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 BootLog: Error: [Errno 13] Permesso negato: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Nov 2 01:04:22 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: nvidia, 390.77, 4.15.0-36-generic, x86_64: installed nvidia, 390.77, 4.15.0-38-generic, x86_64: installed DpkgLog: ExtraDebuggingInterest: Yes, if not too technical GpuHangFrequency: Very infrequently GraphicsCard: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a2e] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Lenovo Haswell-ULT Integrated Graphics Controller [17aa:382b] Subsystem: Lenovo GM108M [GeForce 920MX] [17aa:382b] InstallationDate: Installed on 2018-10-04 (28 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: LENOVO 80QQ ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=it_IT.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-38-generic root=UUID=b0abddd7-646b-4707-bf44-54c3fc3ea828 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/21/2016 dmi.bios.vendor: LENOVO dmi.bios.version: E0CN63WW dmi.board.asset.tag: NO Asset Tag dmi.board.name: Nano 5B6 dmi.board.vendor: LENOVO dmi.board.version: SDK0J40700 WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo ideapad 100-15IBD dmi.modalias: dmi:bvnLENOVO:bvrE0CN63WW:bd10/21/2016:svnLENOVO:pn80QQ:pvrLenovoideapad100-15IBD:rvnLENOVO:rnNano5B6:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrLenovoideapad100-15IBD: dmi.product.family: IDEAPAD dmi.product.name: 80QQ dmi.product.version: Lenovo ideapad 100-15IBD dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1801202 Title: Xorg freeze Status in linux package in Ubuntu: Incomplete Status in xorg-server package in Ubuntu: New Bug description: The screen freezes suddenly when i'm trying to play an online video or when i have too many tabs or folders open. --- CurrentDmesg.txt: [ 5465.753948] ata1.00: exception Emask 0x0 SAct 0x1c04 SErr 0x0 action 0x0 [ 5465.753954] ata1.00: irq_stat 0x40000008 [ 5465.753959] ata1.00: failed command: READ FPDMA QUEUED [ 5465.753969] ata1.00: cmd 60/00:10:00:9b:f5/01:00:53:00:00/40 tag 2 ncq dma 131072 in res 41/40:00:c0:9b:f5/00:01:53:00:00/00 Emask 0x409 (media error) <F> [ 5465.753973] ata1.00: status: { DRDY ERR } [ 5465.753976] ata1.00: error: { UNC } [ 5466.031887] ata1.00: configured for UDMA/133 [ 5466.031915] sd 0:0:0:0: [sda] tag#2 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [ 5466.031921] sd 0:0:0:0: [sda] tag#2 Sense Key : Medium Error [current] [ 5466.031925] sd 0:0:0:0: [sda] tag#2 Add. Sense: Unrecovered read error - auto reallocate failed [ 5466.031932] sd 0:0:0:0: [sda] tag#2 CDB: Read(10) 28 00 53 f5 9b 00 00 01 00 00 [ 5466.031935] print_req_error: I/O error, dev sda, sector 1408605120 [ 5466.031994] ata1: EH complete --- ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: xorg 1:7.7+19ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-38.41-generic 4.15.18 Uname: Linux 4.15.0-38-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.4 Architecture: amd64 BootLog: Error: [Errno 13] Permesso negato: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Nov 2 01:04:22 2018 DistUpgraded: Fresh install DistroCodename: bionic DistroVariant: ubuntu DkmsStatus: nvidia, 390.77, 4.15.0-36-generic, x86_64: installed nvidia, 390.77, 4.15.0-38-generic, x86_64: installed DpkgLog: ExtraDebuggingInterest: Yes, if not too technical GpuHangFrequency: Very infrequently GraphicsCard: Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a2e] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Lenovo Haswell-ULT Integrated Graphics Controller [17aa:382b] Subsystem: Lenovo GM108M [GeForce 920MX] [17aa:382b] InstallationDate: Installed on 2018-10-04 (28 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) MachineType: LENOVO 80QQ ProcEnviron: PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=it_IT.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-38-generic root=UUID=b0abddd7-646b-4707-bf44-54c3fc3ea828 ro quiet splash vt.handoff=1 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 10/21/2016 dmi.bios.vendor: LENOVO dmi.bios.version: E0CN63WW dmi.board.asset.tag: NO Asset Tag dmi.board.name: Nano 5B6 dmi.board.vendor: LENOVO dmi.board.version: SDK0J40700 WIN dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo ideapad 100-15IBD dmi.modalias: dmi:bvnLENOVO:bvrE0CN63WW:bd10/21/2016:svnLENOVO:pn80QQ:pvrLenovoideapad100-15IBD:rvnLENOVO:rnNano5B6:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrLenovoideapad100-15IBD: dmi.product.family: IDEAPAD dmi.product.name: 80QQ dmi.product.version: Lenovo ideapad 100-15IBD dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.91-2 version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1801202/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
