[Touch-packages] [Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window
Clarification: By "settings" I meant the single setting (as seen by users) controlled by the "Send error reports to Canonical" switch in Settings->Privacy->problem -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1814611 Title: ubuntu-bug never (any longer) opens browser window Status in apport package in Ubuntu: Confirmed Bug description: Ubuntu 18.04.1 LTS, X11 gnome session. For some reason ubuntu-bug no longer opens a browser window, so it is not possible to enter useful bug detauls, or even know the bug number. After prompting whether or not to Send the report, clicking "Send" just closes appport and nothing else ever happens. The exit status of "ubuntu-bug" is zero. This worked fine before, but it has been many months since I tried to submit a bug. strace shows many stat calls on plausible browser paths, including the one that is correct (/usr/bin/firefox, which returned a successful stat call). I'll attach the trace output from strace -f -o /tmp/strace.log ubuntu-bug apport To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window
Well if "automatic" sending is enabled in Settings->Privacy->Problem Reporting, then is-enabled is "enabled" and is-active is "active". But if "automatic" sending is disabled in Settings, then is-enabled is "disabled" and is-active is "inactive" Again, I don't think running ubuntu-bug explicitly has anything to do with "automatically" sending error reports! As others have said, ubuntu-bug should ignore those settings or, at least, tell the user it won't do anything useful unless those settings are changed. Currently it silently fails (no message, zero exit status). -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1814611 Title: ubuntu-bug never (any longer) opens browser window Status in apport package in Ubuntu: Confirmed Bug description: Ubuntu 18.04.1 LTS, X11 gnome session. For some reason ubuntu-bug no longer opens a browser window, so it is not possible to enter useful bug detauls, or even know the bug number. After prompting whether or not to Send the report, clicking "Send" just closes appport and nothing else ever happens. The exit status of "ubuntu-bug" is zero. This worked fine before, but it has been many months since I tried to submit a bug. strace shows many stat calls on plausible browser paths, including the one that is correct (/usr/bin/firefox, which returned a successful stat call). I'll attach the trace output from strace -f -o /tmp/strace.log ubuntu-bug apport To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window
What is the output of 'systemctl is-enabled whoopsie' and 'systemctl is- active whoopsie'? Thanks in advance. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1814611 Title: ubuntu-bug never (any longer) opens browser window Status in apport package in Ubuntu: Confirmed Bug description: Ubuntu 18.04.1 LTS, X11 gnome session. For some reason ubuntu-bug no longer opens a browser window, so it is not possible to enter useful bug detauls, or even know the bug number. After prompting whether or not to Send the report, clicking "Send" just closes appport and nothing else ever happens. The exit status of "ubuntu-bug" is zero. This worked fine before, but it has been many months since I tried to submit a bug. strace shows many stat calls on plausible browser paths, including the one that is correct (/usr/bin/firefox, which returned a successful stat call). I'll attach the trace output from strace -f -o /tmp/strace.log ubuntu-bug apport To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window
In privacy settings, it says I am enabling "Send error reports to Canonical... Send report *automatically*". This does not have anything to do with NON-automatic error reporting. This worked before, what changed? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1814611 Title: ubuntu-bug never (any longer) opens browser window Status in apport package in Ubuntu: Confirmed Bug description: Ubuntu 18.04.1 LTS, X11 gnome session. For some reason ubuntu-bug no longer opens a browser window, so it is not possible to enter useful bug detauls, or even know the bug number. After prompting whether or not to Send the report, clicking "Send" just closes appport and nothing else ever happens. The exit status of "ubuntu-bug" is zero. This worked fine before, but it has been many months since I tried to submit a bug. strace shows many stat calls on plausible browser paths, including the one that is correct (/usr/bin/firefox, which returned a successful stat call). I'll attach the trace output from strace -f -o /tmp/strace.log ubuntu-bug apport To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window
This is still a UX bug, as thomas303 said, ubuntu-bug should still inform the user of what happened and why. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1814611 Title: ubuntu-bug never (any longer) opens browser window Status in apport package in Ubuntu: Confirmed Bug description: Ubuntu 18.04.1 LTS, X11 gnome session. For some reason ubuntu-bug no longer opens a browser window, so it is not possible to enter useful bug detauls, or even know the bug number. After prompting whether or not to Send the report, clicking "Send" just closes appport and nothing else ever happens. The exit status of "ubuntu-bug" is zero. This worked fine before, but it has been many months since I tried to submit a bug. strace shows many stat calls on plausible browser paths, including the one that is correct (/usr/bin/firefox, which returned a successful stat call). I'll attach the trace output from strace -f -o /tmp/strace.log ubuntu-bug apport To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window
A quick fix could be to document at https://help.ubuntu.com/community/ReportingBugs that the error reporting must be switch on first. On top of that, ubuntu-bug could output a warning message that the error reporting must be switched on first (and how/where this can be done). -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1814611 Title: ubuntu-bug never (any longer) opens browser window Status in apport package in Ubuntu: Confirmed Bug description: Ubuntu 18.04.1 LTS, X11 gnome session. For some reason ubuntu-bug no longer opens a browser window, so it is not possible to enter useful bug detauls, or even know the bug number. After prompting whether or not to Send the report, clicking "Send" just closes appport and nothing else ever happens. The exit status of "ubuntu-bug" is zero. This worked fine before, but it has been many months since I tried to submit a bug. strace shows many stat calls on plausible browser paths, including the one that is correct (/usr/bin/firefox, which returned a successful stat call). I'll attach the trace output from strace -f -o /tmp/strace.log ubuntu-bug apport To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window
For this to work, I had to enable the error reporting switch in system settings/privacy protection. With error reporting enabled, the browser window opened. This is not a bug, but I'm not very happy with the behaviour: - Having error reporting switched off, I should be able to enforce it via CLI. There should be a corresponding parameter like --ignore-reporting-disabled. (OPT-IN) - OR: Ignoring the disabled reporting should be the default when executing ubuntu-bug manually. (OPT-OUT). If ubuntu-bug was _not_ started manually might require another parameter like --check-reporting-enabled. Unwanted behaviour is: - I have to switch error reporting on (plus, I have to know this by myself!) - ... do my stuff with ubuntu-bug - Switch error reporting off again -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1814611 Title: ubuntu-bug never (any longer) opens browser window Status in apport package in Ubuntu: Confirmed Bug description: Ubuntu 18.04.1 LTS, X11 gnome session. For some reason ubuntu-bug no longer opens a browser window, so it is not possible to enter useful bug detauls, or even know the bug number. After prompting whether or not to Send the report, clicking "Send" just closes appport and nothing else ever happens. The exit status of "ubuntu-bug" is zero. This worked fine before, but it has been many months since I tried to submit a bug. strace shows many stat calls on plausible browser paths, including the one that is correct (/usr/bin/firefox, which returned a successful stat call). I'll attach the trace output from strace -f -o /tmp/strace.log ubuntu-bug apport To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window
Documentation says (after having pressed the "send" button): "Apport will then upload the problem information to Launchpad, and a new browser window will then open to inform you that the bug report is being processed." https://help.ubuntu.com/community/ReportingBugs -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1814611 Title: ubuntu-bug never (any longer) opens browser window Status in apport package in Ubuntu: Confirmed Bug description: Ubuntu 18.04.1 LTS, X11 gnome session. For some reason ubuntu-bug no longer opens a browser window, so it is not possible to enter useful bug detauls, or even know the bug number. After prompting whether or not to Send the report, clicking "Send" just closes appport and nothing else ever happens. The exit status of "ubuntu-bug" is zero. This worked fine before, but it has been many months since I tried to submit a bug. strace shows many stat calls on plausible browser paths, including the one that is correct (/usr/bin/firefox, which returned a successful stat call). I'll attach the trace output from strace -f -o /tmp/strace.log ubuntu-bug apport To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window
I'm using ubuntu 18.04 with all updates installed. When I type ubuntu-bug gnome-applets then it does not open the browser window when I click on the "send" button. When i type xdg-open http://bugs.launchpad.net then the corresponding page opens perfectly fine in Firefox 67.0.4. This is pretty much consistent with the previous description. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1814611 Title: ubuntu-bug never (any longer) opens browser window Status in apport package in Ubuntu: Confirmed Bug description: Ubuntu 18.04.1 LTS, X11 gnome session. For some reason ubuntu-bug no longer opens a browser window, so it is not possible to enter useful bug detauls, or even know the bug number. After prompting whether or not to Send the report, clicking "Send" just closes appport and nothing else ever happens. The exit status of "ubuntu-bug" is zero. This worked fine before, but it has been many months since I tried to submit a bug. strace shows many stat calls on plausible browser paths, including the one that is correct (/usr/bin/firefox, which returned a successful stat call). I'll attach the trace output from strace -f -o /tmp/strace.log ubuntu-bug apport To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: apport (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1814611 Title: ubuntu-bug never (any longer) opens browser window Status in apport package in Ubuntu: Confirmed Bug description: Ubuntu 18.04.1 LTS, X11 gnome session. For some reason ubuntu-bug no longer opens a browser window, so it is not possible to enter useful bug detauls, or even know the bug number. After prompting whether or not to Send the report, clicking "Send" just closes appport and nothing else ever happens. The exit status of "ubuntu-bug" is zero. This worked fine before, but it has been many months since I tried to submit a bug. strace shows many stat calls on plausible browser paths, including the one that is correct (/usr/bin/firefox, which returned a successful stat call). I'll attach the trace output from strace -f -o /tmp/strace.log ubuntu-bug apport To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window
** Changed in: apport (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1814611 Title: ubuntu-bug never (any longer) opens browser window Status in apport package in Ubuntu: New Bug description: Ubuntu 18.04.1 LTS, X11 gnome session. For some reason ubuntu-bug no longer opens a browser window, so it is not possible to enter useful bug detauls, or even know the bug number. After prompting whether or not to Send the report, clicking "Send" just closes appport and nothing else ever happens. The exit status of "ubuntu-bug" is zero. This worked fine before, but it has been many months since I tried to submit a bug. strace shows many stat calls on plausible browser paths, including the one that is correct (/usr/bin/firefox, which returned a successful stat call). I'll attach the trace output from strace -f -o /tmp/strace.log ubuntu-bug apport To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window
xdg-open http://bugs.launchpad.net opens the page in Firefox. I use zdg-open routinely. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1814611 Title: ubuntu-bug never (any longer) opens browser window Status in apport package in Ubuntu: Incomplete Bug description: Ubuntu 18.04.1 LTS, X11 gnome session. For some reason ubuntu-bug no longer opens a browser window, so it is not possible to enter useful bug detauls, or even know the bug number. After prompting whether or not to Send the report, clicking "Send" just closes appport and nothing else ever happens. The exit status of "ubuntu-bug" is zero. This worked fine before, but it has been many months since I tried to submit a bug. strace shows many stat calls on plausible browser paths, including the one that is correct (/usr/bin/firefox, which returned a successful stat call). I'll attach the trace output from strace -f -o /tmp/strace.log ubuntu-bug apport To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window
x not z -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1814611 Title: ubuntu-bug never (any longer) opens browser window Status in apport package in Ubuntu: Incomplete Bug description: Ubuntu 18.04.1 LTS, X11 gnome session. For some reason ubuntu-bug no longer opens a browser window, so it is not possible to enter useful bug detauls, or even know the bug number. After prompting whether or not to Send the report, clicking "Send" just closes appport and nothing else ever happens. The exit status of "ubuntu-bug" is zero. This worked fine before, but it has been many months since I tried to submit a bug. strace shows many stat calls on plausible browser paths, including the one that is correct (/usr/bin/firefox, which returned a successful stat call). I'll attach the trace output from strace -f -o /tmp/strace.log ubuntu-bug apport To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1814611] Re: ubuntu-bug never (any longer) opens browser window
apport will first try using xdg-open and that also appears as being found in the strace output. What happens if your run 'xdg-open http://bugs.launchpad.net'? ** Changed in: apport (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1814611 Title: ubuntu-bug never (any longer) opens browser window Status in apport package in Ubuntu: Incomplete Bug description: Ubuntu 18.04.1 LTS, X11 gnome session. For some reason ubuntu-bug no longer opens a browser window, so it is not possible to enter useful bug detauls, or even know the bug number. After prompting whether or not to Send the report, clicking "Send" just closes appport and nothing else ever happens. The exit status of "ubuntu-bug" is zero. This worked fine before, but it has been many months since I tried to submit a bug. strace shows many stat calls on plausible browser paths, including the one that is correct (/usr/bin/firefox, which returned a successful stat call). I'll attach the trace output from strace -f -o /tmp/strace.log ubuntu-bug apport To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1814611/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
