*** This bug is a duplicate of bug 1745908 *** https://bugs.launchpad.net/bugs/1745908
** This bug has been marked a duplicate of bug 1745908 [32493DC, Conexant CX20585, Speaker, Internal] No sound at all -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1815524 Title: [Satellite L745, Conexant CX20585, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: Headphones work just fine. Internal speakers do not work. There was a brief moment where the drum sound played on log-in one time but then the speakers have never output anything again. NOTE: A few releases ago: 14.04 LTS?!? (Before 16.04, in any case) the sound worked perfectly. It hasn't worked since that time. I recently did a fresh install of Ubuntu 18.04 to se if it would clean up the problem. It only corrected the issue very briefly. 1) Ubuntu 18.04.2 LTS 2) alsa-base 1.0.25+dfsg-0ubuntu5 3) Sound output through internal speakers 4) No sound output through external speakers. The only sound output possible is via headphones. Headphones confirmed to work normally with sound output. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-45.48-generic 4.15.18 Uname: Linux 4.15.0-45-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: geoffrey 1971 F.... pulseaudio CurrentDesktop: communitheme:ubuntu:GNOME Date: Mon Feb 11 17:11:25 2019 InstallationDate: Installed on 2019-02-11 (0 days ago) InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: geoffrey 1971 F.... pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Satellite L745, Conexant CX20585, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/26/2012 dmi.bios.vendor: INSYDE dmi.bios.version: 2.60 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Base Board Product Name dmi.board.vendor: Intel Corp. dmi.board.version: Base Board Version dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: OEM Chassis Manufacturer dmi.chassis.version: OEM Chassis Version dmi.modalias: dmi:bvnINSYDE:bvr2.60:bd06/26/2012:svnTOSHIBA:pnSatelliteL745:pvrPSK0YU-0D102G:rvnIntelCorp.:rnBaseBoardProductName:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion: dmi.product.family: Intel_Mobile dmi.product.name: Satellite L745 dmi.product.version: PSK0YU-0D102G dmi.sys.vendor: TOSHIBA To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1815524/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp