Please be careful to only describe one problem per bug report. We will make this bug just about the shutdown problem...
Please: 1. Reproduce the bug again. 2. Force a reboot. 3. Run this command: journalctl -b-1 > prevboot.txt and send us the file 'prevboot.txt'. ** Package changed: xorg (Ubuntu) => ubuntu ** Changed in: ubuntu Status: New => Incomplete ** Description changed: i have a problem laptop freeze every time i click on shutdown or reboot and the only way to close system is to hold power bitten fir 5ec - - and the second problem is the touch pad not working please help me ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: xorg 1:7.7+19ubuntu8 ProcVersionSignature: Ubuntu 4.18.0-20.21-generic 4.18.20 Uname: Linux 4.18.0-20-generic x86_64 ApportVersion: 2.20.10-0ubuntu13.3 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri May 17 18:20:12 2019 DistUpgraded: Fresh install DistroCodename: cosmic DistroVariant: ubuntu GraphicsCard: - Intel Corporation Device [8086:3e9b] (prog-if 00 [VGA controller]) - Subsystem: Lenovo Device [17aa:38ec] - Subsystem: Lenovo GP107M [GeForce GTX 1050 Mobile] [17aa:38ec] + Intel Corporation Device [8086:3e9b] (prog-if 00 [VGA controller]) + Subsystem: Lenovo Device [17aa:38ec] + Subsystem: Lenovo GP107M [GeForce GTX 1050 Mobile] [17aa:38ec] InstallationDate: Installed on 2019-05-17 (0 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3) Lsusb: - Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub - Bus 001 Device 003: ID 04f2:b629 Chicony Electronics Co., Ltd - Bus 001 Device 004: ID 0cf3:e500 Atheros Communications, Inc. - Bus 001 Device 002: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse - Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 003: ID 04f2:b629 Chicony Electronics Co., Ltd + Bus 001 Device 004: ID 0cf3:e500 Atheros Communications, Inc. + Bus 001 Device 002: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: LENOVO 81FK ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-20-generic root=UUID=177ac39c-c469-4e07-bf5c-a430cfad796b ro quiet splash vt.handoff=1 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/24/2019 dmi.bios.vendor: LENOVO dmi.bios.version: 7ZCN30WW dmi.board.asset.tag: NO Asset Tag dmi.board.name: LNVNB161216 dmi.board.vendor: LENOVO dmi.board.version: NO DPK dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo ideapad 330-15ICH dmi.modalias: dmi:bvnLENOVO:bvr7ZCN30WW:bd01/24/2019:svnLENOVO:pn81FK:pvrLenovoideapad330-15ICH:rvnLENOVO:rnLNVNB161216:rvrNODPK:cvnLENOVO:ct10:cvrLenovoideapad330-15ICH: dmi.product.family: ideapad 330-15ICH dmi.product.name: 81FK dmi.product.sku: LENOVO_MT_81FK_BU_idea_FM_ideapad 330-15ICH dmi.product.version: Lenovo ideapad 330-15ICH dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.95-1 version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.8-0ubuntu0~18.10.2 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.1-3ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-3 ** Summary changed: - lenovo ideapad 330 15ich ubuntu problem + [Lenovo Ideapad 330 - 15 inch] laptop freeze every time I click on shutdown or reboot and the only way to close system is to hold power button for 5 sec -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1829561 Title: [Lenovo Ideapad 330 - 15 inch] laptop freeze every time I click on shutdown or reboot and the only way to close system is to hold power button for 5 sec Status in Ubuntu: Incomplete Bug description: i have a problem laptop freeze every time i click on shutdown or reboot and the only way to close system is to hold power bitten fir 5ec please help me ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: xorg 1:7.7+19ubuntu8 ProcVersionSignature: Ubuntu 4.18.0-20.21-generic 4.18.20 Uname: Linux 4.18.0-20-generic x86_64 ApportVersion: 2.20.10-0ubuntu13.3 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri May 17 18:20:12 2019 DistUpgraded: Fresh install DistroCodename: cosmic DistroVariant: ubuntu GraphicsCard: Intel Corporation Device [8086:3e9b] (prog-if 00 [VGA controller]) Subsystem: Lenovo Device [17aa:38ec] Subsystem: Lenovo GP107M [GeForce GTX 1050 Mobile] [17aa:38ec] InstallationDate: Installed on 2019-05-17 (0 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 04f2:b629 Chicony Electronics Co., Ltd Bus 001 Device 004: ID 0cf3:e500 Atheros Communications, Inc. Bus 001 Device 002: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: LENOVO 81FK ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-20-generic root=UUID=177ac39c-c469-4e07-bf5c-a430cfad796b ro quiet splash vt.handoff=1 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/24/2019 dmi.bios.vendor: LENOVO dmi.bios.version: 7ZCN30WW dmi.board.asset.tag: NO Asset Tag dmi.board.name: LNVNB161216 dmi.board.vendor: LENOVO dmi.board.version: NO DPK dmi.chassis.asset.tag: NO Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: LENOVO dmi.chassis.version: Lenovo ideapad 330-15ICH dmi.modalias: dmi:bvnLENOVO:bvr7ZCN30WW:bd01/24/2019:svnLENOVO:pn81FK:pvrLenovoideapad330-15ICH:rvnLENOVO:rnLNVNB161216:rvrNODPK:cvnLENOVO:ct10:cvrLenovoideapad330-15ICH: dmi.product.family: ideapad 330-15ICH dmi.product.name: 81FK dmi.product.sku: LENOVO_MT_81FK_BU_idea_FM_ideapad 330-15ICH dmi.product.version: Lenovo ideapad 330-15ICH dmi.sys.vendor: LENOVO version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.95-1 version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.8-0ubuntu0~18.10.2 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.1-3ubuntu2.1 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20171229-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-3 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1829561/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp