Public bug reported:
On eoan, after an initial startup / login, if an application crashes and
I click "report", I get a prompt saying the crash is reported and to
check the web page open in the browser to see if I have any additional
information.. except it never opens a page. The dialog just disappears,
the crash log stays in /var/crash and nothing happens.
The only way to actually file it is to run ubuntu-bug <app> which does
work as expected.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: apport 2.20.11-0ubuntu7
ProcVersionSignature: Ubuntu 5.3.0-13.14-generic 5.3.0
Uname: Linux 5.3.0-13-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportLog:
ERROR: apport (pid 3941) Mon Sep 30 07:28:14 2019: called for pid 3409, signal
6, core limit 0, dump mode 1
ERROR: apport (pid 3941) Mon Sep 30 07:28:14 2019: executable:
/usr/lib/tracker/tracker-miner-fs (command line
"/usr/lib/tracker/tracker-miner-fs")
ERROR: apport (pid 3941) Mon Sep 30 07:28:14 2019: debug: session gdbus call:
(true,)
ERROR: apport (pid 3941) Mon Sep 30 07:28:15 2019: wrote report
/var/crash/_usr_lib_tracker_tracker-miner-fs.1000.crash
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
CrashReports:
640:1000:117:2696160:2019-09-26 13:17:54.338476419 -0500:2019-09-26
13:17:55.338476419 -0500:/var/crash/_opt_google_chrome_chrome.1000.crash
640:1000:117:2499555:2019-09-30 07:28:32.538634538 -0500:2019-09-30
07:28:33.538634538 -0500:/var/crash/_usr_lib_tracker_tracker-miner-fs.1000.crash
CurrentDesktop: ubuntu:GNOME
Date: Mon Sep 30 07:34:38 2019
InstallationDate: Installed on 2018-07-24 (432 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180724)
PackageArchitecture: all
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: Upgraded to eoan on 2019-07-19 (72 days ago)
** Affects: apport (Ubuntu)
Importance: High
Status: New
** Tags: amd64 apport-bug eoan
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https://bugs.launchpad.net/bugs/1845950
Title:
Bug reporting doesn't work upon a crash
Status in apport package in Ubuntu:
New
Bug description:
On eoan, after an initial startup / login, if an application crashes
and I click "report", I get a prompt saying the crash is reported and
to check the web page open in the browser to see if I have any
additional information.. except it never opens a page. The dialog just
disappears, the crash log stays in /var/crash and nothing happens.
The only way to actually file it is to run ubuntu-bug <app> which does
work as expected.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: apport 2.20.11-0ubuntu7
ProcVersionSignature: Ubuntu 5.3.0-13.14-generic 5.3.0
Uname: Linux 5.3.0-13-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportLog:
ERROR: apport (pid 3941) Mon Sep 30 07:28:14 2019: called for pid 3409,
signal 6, core limit 0, dump mode 1
ERROR: apport (pid 3941) Mon Sep 30 07:28:14 2019: executable:
/usr/lib/tracker/tracker-miner-fs (command line
"/usr/lib/tracker/tracker-miner-fs")
ERROR: apport (pid 3941) Mon Sep 30 07:28:14 2019: debug: session gdbus
call: (true,)
ERROR: apport (pid 3941) Mon Sep 30 07:28:15 2019: wrote report
/var/crash/_usr_lib_tracker_tracker-miner-fs.1000.crash
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
CrashReports:
640:1000:117:2696160:2019-09-26 13:17:54.338476419 -0500:2019-09-26
13:17:55.338476419 -0500:/var/crash/_opt_google_chrome_chrome.1000.crash
640:1000:117:2499555:2019-09-30 07:28:32.538634538 -0500:2019-09-30
07:28:33.538634538 -0500:/var/crash/_usr_lib_tracker_tracker-miner-fs.1000.crash
CurrentDesktop: ubuntu:GNOME
Date: Mon Sep 30 07:34:38 2019
InstallationDate: Installed on 2018-07-24 (432 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64
(20180724)
PackageArchitecture: all
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: apport
UpgradeStatus: Upgraded to eoan on 2019-07-19 (72 days ago)
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https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1845950/+subscriptions
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