Public bug reported:

cups fails to print, makes the printer unavailable ("backend failure"),
and subsequently reports a crash when trying to print double-sided to a
networked printer.

This behavior does not occur with the proprietary driver.Brother MFC-
L2750DW, network.

Daniel

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: cups 2.2.12-2ubuntu1
ProcVersionSignature: Ubuntu 5.3.0-13.14-generic 5.3.0
Uname: Linux 5.3.0-13-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset 
nvidia wl
ApportVersion: 2.20.11-0ubuntu7
Architecture: amd64
CupsErrorLog:
 W [07/Oct/2019:05:32:45 -0400] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 
\'Brother_MFC_L2750DW_series-Gray..\' already exists
 W [07/Oct/2019:05:32:45 -0400] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 
\'Brother_MFC_L2750DW_series-DeviceN..\' already exists
CurrentDesktop: ubuntu:GNOME
Date: Mon Oct  7 06:34:05 2019
InstallationDate: Installed on 2019-10-02 (5 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
Lpstat:
 device for Brother_MFC_L2750DW_series: 
implicitclass://brother_mfc_l2750dw_series/
 device for MFCL2750DW: 
dnssd://Brother%20MFC-L2750DW%20series._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af46cd663
MachineType: To be filled by O.E.M. To be filled by O.E.M.
Papersize: letter
PpdFiles:
 Brother_MFC_L2750DW_series: MFC-L2750DW series - IPP Everywhere
 MFCL2750DW: Brother MFCL2750DW for CUPS
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-13-generic 
root=UUID=29ce6912-3799-4448-863e-a29337317010 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to eoan on 2019-10-06 (0 days ago)
dmi.bios.date: 04/03/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2501
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: M5A99X EVO R2.0
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr2501:bd04/03/2014:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnM5A99XEVOR2.0:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: To be filled by O.E.M.
dmi.product.sku: SKU
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: To be filled by O.E.M.

** Affects: cups (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug eoan

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https://bugs.launchpad.net/bugs/1847059

Title:
  cups crashes when trying to print double-sided

Status in cups package in Ubuntu:
  New

Bug description:
  cups fails to print, makes the printer unavailable ("backend
  failure"), and subsequently reports a crash when trying to print
  double-sided to a networked printer.

  This behavior does not occur with the proprietary driver.Brother MFC-
  L2750DW, network.

  Daniel

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: cups 2.2.12-2ubuntu1
  ProcVersionSignature: Ubuntu 5.3.0-13.14-generic 5.3.0
  Uname: Linux 5.3.0-13-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset 
nvidia wl
  ApportVersion: 2.20.11-0ubuntu7
  Architecture: amd64
  CupsErrorLog:
   W [07/Oct/2019:05:32:45 -0400] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 
\'Brother_MFC_L2750DW_series-Gray..\' already exists
   W [07/Oct/2019:05:32:45 -0400] CreateProfile failed: 
org.freedesktop.ColorManager.AlreadyExists:profile id 
\'Brother_MFC_L2750DW_series-DeviceN..\' already exists
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Oct  7 06:34:05 2019
  InstallationDate: Installed on 2019-10-02 (5 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  Lpstat:
   device for Brother_MFC_L2750DW_series: 
implicitclass://brother_mfc_l2750dw_series/
   device for MFCL2750DW: 
dnssd://Brother%20MFC-L2750DW%20series._ipp._tcp.local/?uuid=e3248000-80ce-11db-8000-3c2af46cd663
  MachineType: To be filled by O.E.M. To be filled by O.E.M.
  Papersize: letter
  PpdFiles:
   Brother_MFC_L2750DW_series: MFC-L2750DW series - IPP Everywhere
   MFCL2750DW: Brother MFCL2750DW for CUPS
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-13-generic 
root=UUID=29ce6912-3799-4448-863e-a29337317010 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to eoan on 2019-10-06 (0 days ago)
  dmi.bios.date: 04/03/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 2501
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: M5A99X EVO R2.0
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr2501:bd04/03/2014:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnM5A99XEVOR2.0:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: To be filled by O.E.M.
  dmi.product.sku: SKU
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: To be filled by O.E.M.

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