apport information

** Attachment added: "CurrentDmesg.txt"
   
https://bugs.launchpad.net/bugs/1847176/+attachment/5295289/+files/CurrentDmesg.txt

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https://bugs.launchpad.net/bugs/1847176

Title:
  [HP ENVY Laptop 13-ad1xx, Realtek ALC295, Speaker, Internal]
  Pulseaudio fails to detect card

Status in alsa-driver package in Ubuntu:
  New
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  No Sound on laptop speaker after upgrading ubuntu 19.04 a few days
  ago. Soundcard is found in alsamixer but only "dummy" is available in
  gnome settings.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: pulseaudio 1:12.2-2ubuntu3
  ProcVersionSignature: Ubuntu 5.0.0-31.33-generic 5.0.21
  Uname: Linux 5.0.0-31-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27.1
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0', 
'/dev/snd/pcmC0D10p', '/dev/snd/pcmC0D9p', '/dev/snd/pcmC0D8p', 
'/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D0c', 
'/dev/snd/pcmC0D0p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Oct  7 20:18:10 2019
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2017-11-25 (681 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_Card: HDA-Intel - HDA Intel PCH
  Symptom_Jack: Speaker, Internal
  Title: [HP ENVY Laptop 13-ad1xx, Realtek ALC295, Speaker, Internal] 
Pulseaudio fails to detect card
  UpgradeStatus: Upgraded to disco on 2018-05-26 (499 days ago)
  dmi.bios.date: 08/07/2017
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.13
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 83A9
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 39.32
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsyde:bvrF.13:bd08/07/2017:svnHP:pnHPENVYLaptop13-ad1xx:pvrType1ProductConfigId:rvnHP:rn83A9:rvrKBCVersion39.32:cvnHP:ct10:cvrChassisVersion:
  dmi.product.family: 103C_5335KV HP Envy
  dmi.product.name: HP ENVY Laptop 13-ad1xx
  dmi.product.sku: 1KT13UA#ABA
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: HP
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.10-0ubuntu27.1
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', 
'/dev/snd/controlC0', '/dev/snd/hwC0D2', '/dev/snd/hwC0D0', 
'/dev/snd/pcmC0D10p', '/dev/snd/pcmC0D9p', '/dev/snd/pcmC0D8p', 
'/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D0c', 
'/dev/snd/pcmC0D0p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 19.04
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=ec963f21-6d46-4fd7-a5b5-286e29729b6b
  InstallationDate: Installed on 2017-11-25 (681 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 002: ID 0bda:5620 Realtek Semiconductor Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: HP HP ENVY Laptop 13-ad1xx
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-31-generic 
root=UUID=d203e9e9-3d32-4223-b420-e5ce61567401 ro quiet splash vt.handoff=1
  ProcVersionSignature: Ubuntu 5.0.0-31.33-generic 5.0.21
  RelatedPackageVersions:
   linux-restricted-modules-5.0.0-31-generic N/A
   linux-backports-modules-5.0.0-31-generic  N/A
   linux-firmware                            1.178.3
  Tags:  disco
  Uname: Linux 5.0.0-31-generic x86_64
  UpgradeStatus: Upgraded to disco on 2018-05-26 (499 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
  _MarkForUpload: True
  dmi.bios.date: 08/07/2017
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.13
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 83A9
  dmi.board.vendor: HP
  dmi.board.version: KBC Version 39.32
  dmi.chassis.type: 10
  dmi.chassis.vendor: HP
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsyde:bvrF.13:bd08/07/2017:svnHP:pnHPENVYLaptop13-ad1xx:pvrType1ProductConfigId:rvnHP:rn83A9:rvrKBCVersion39.32:cvnHP:ct10:cvrChassisVersion:
  dmi.product.family: 103C_5335KV HP Envy
  dmi.product.name: HP ENVY Laptop 13-ad1xx
  dmi.product.sku: 1KT13UA#ABA
  dmi.product.version: Type1ProductConfigId
  dmi.sys.vendor: HP

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