[Touch-packages] [Bug 1852194] Re: The mouse does not work smoothly (shakes when moving, works with ping)
Please run these commands on the affected machine: dmesg > dmesg.txt lspci > lspci.txt lsusb > lsusb.txt And then attach all three resulting files to this bug. ** Package changed: bluez (Ubuntu) => linux (Ubuntu) ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Summary changed: - The mouse does not work smoothly (shakes when moving, works with ping) + The bluetooth mouse does not work smoothly (shakes when moving and is delayed) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1852194 Title: The bluetooth mouse does not work smoothly (shakes when moving and is delayed) Status in linux package in Ubuntu: Incomplete Status in ubuntu-release-upgrader package in Ubuntu: Invalid Bug description: After the upgrade is installed, the bluetooth does not work smoothly (shakes when moving, works with ping) 1) Ubuntu 18.04.3 LTS 2) --- 3) The bluetooth mouse should work as smoothly as before update system 4) The bluetooth mouse doesn't work smoothly (shakes when moving, works with ping) --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2019-02-26 (258 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) NonfreeKernelModules: nvidia_modeset nvidia Package: ubuntu-release-upgrader (not installed) ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21 Tags: bionic dist-upgrade Uname: Linux 5.0.0-32-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom contraxsuite_docker_user dip libvirt lpadmin plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1852194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1852194] Re: The mouse does not work smoothly (shakes when moving, works with ping)
Bug reporting is about finding & fixing problems, thus preventing future users from hitting the same 'bug'. This bug report can be converted to a question (which is aimed at support). You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community- support/709 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1852194 Title: The mouse does not work smoothly (shakes when moving, works with ping) Status in bluez package in Ubuntu: New Status in ubuntu-release-upgrader package in Ubuntu: Invalid Bug description: After the upgrade is installed, the bluetooth does not work smoothly (shakes when moving, works with ping) 1) Ubuntu 18.04.3 LTS 2) --- 3) The bluetooth mouse should work as smoothly as before update system 4) The bluetooth mouse doesn't work smoothly (shakes when moving, works with ping) --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2019-02-26 (258 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) NonfreeKernelModules: nvidia_modeset nvidia Package: ubuntu-release-upgrader (not installed) ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21 Tags: bionic dist-upgrade Uname: Linux 5.0.0-32-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom contraxsuite_docker_user dip libvirt lpadmin plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1852194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1852194] Re: The mouse does not work smoothly (shakes when moving, works with ping)
How I can solve this problem? Could you give me some advice? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1852194 Title: The mouse does not work smoothly (shakes when moving, works with ping) Status in bluez package in Ubuntu: New Status in ubuntu-release-upgrader package in Ubuntu: Invalid Bug description: After the upgrade is installed, the bluetooth does not work smoothly (shakes when moving, works with ping) 1) Ubuntu 18.04.3 LTS 2) --- 3) The bluetooth mouse should work as smoothly as before update system 4) The bluetooth mouse doesn't work smoothly (shakes when moving, works with ping) --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2019-02-26 (258 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) NonfreeKernelModules: nvidia_modeset nvidia Package: ubuntu-release-upgrader (not installed) ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21 Tags: bionic dist-upgrade Uname: Linux 5.0.0-32-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom contraxsuite_docker_user dip libvirt lpadmin plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1852194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1852194] Re: The mouse does not work smoothly (shakes when moving, works with ping)
This [bug] is marked against the wrong package; original installation was 18.04.2 (now 18.04.3) so `ubuntu-release-upgrader` has NOT been used (no movement to 18.10 or higher). The upgrade was performed by `apt` or `apt-get` (package=apt), OR more likely correctly belongs to `bluez` (bluetooth tools and daemons). I've changed it to `bluez`. ** Also affects: bluez (Ubuntu) Importance: Undecided Status: New ** Changed in: ubuntu-release-upgrader (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to bluez in Ubuntu. https://bugs.launchpad.net/bugs/1852194 Title: The mouse does not work smoothly (shakes when moving, works with ping) Status in bluez package in Ubuntu: New Status in ubuntu-release-upgrader package in Ubuntu: Invalid Bug description: After the upgrade is installed, the bluetooth does not work smoothly (shakes when moving, works with ping) 1) Ubuntu 18.04.3 LTS 2) --- 3) The bluetooth mouse should work as smoothly as before update system 4) The bluetooth mouse doesn't work smoothly (shakes when moving, works with ping) --- ProblemType: Bug ApportVersion: 2.20.9-0ubuntu7.9 Architecture: amd64 CrashDB: ubuntu CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 18.04 InstallationDate: Installed on 2019-02-26 (258 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) NonfreeKernelModules: nvidia_modeset nvidia Package: ubuntu-release-upgrader (not installed) ProcVersionSignature: Ubuntu 5.0.0-32.34~18.04.2-generic 5.0.21 Tags: bionic dist-upgrade Uname: Linux 5.0.0-32-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom contraxsuite_docker_user dip libvirt lpadmin plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1852194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
