Public bug reported:
I am using ubuntu 18.04.3 LTS I have Dell inspiron 3542 laptop the tochpad is
working on the system diagnostics but not ubuntu.
I follwed this guide https://wiki.ubuntu.com/DebuggingTouchpadDetection to
dingos me problem but did not succeed to solve it
Attched evtest, Xorg log files
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-72.81-generic 4.15.18
Uname: Linux 4.15.0-72-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.08.00.0: Error: [Errno 21] Is a directory:
'/proc/driver/nvidia/gpus/0000:08:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 410.48 Thu Sep 6 06:36:33
CDT 2018
GCC version: gcc version 7.4.0 (Ubuntu 7.4.0-1ubuntu1~18.04.1)
.tmp.unity_support_test.0:
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun Dec 22 10:34:55 2019
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
DkmsStatus:
nvidia, 410.48, 4.15.0-66-generic, x86_64: installed
nvidia, 410.48, 4.15.0-70-generic, x86_64: installed
nvidia, 410.48, 4.15.0-72-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev
0b) (prog-if 00 [VGA controller])
Subsystem: Dell Haswell-ULT Integrated Graphics Controller [1028:0653]
Subsystem: Dell GM108M [GeForce 840M] [1028:0653]
InstallationDate: Installed on 2016-06-08 (1291 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
MachineType: Dell Inc. Inspiron 3542
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-72-generic
root=UUID=54b49194-fa81-41fc-9ca3-1b59fb18c628 ro quiet splash vt.handoff=1
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/13/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A12
dmi.board.name: 0WW73H
dmi.board.vendor: Dell Inc.
dmi.board.version: A12
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias:
dmi:bvnDellInc.:bvrA12:bd05/13/2016:svnDellInc.:pnInspiron3542:pvrNotSpecified:rvnDellInc.:rn0WW73H:rvrA12:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 3542
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3
version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic possible-manual-nvidia-install ubuntu
** Patch added: "evtest"
https://bugs.launchpad.net/bugs/1857221/+attachment/5314530/+files/evtest
** Summary changed:
- the tochpad suddenly stopped working
+ the tochpad suddenly stopped working
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1857221
Title:
the tochpad suddenly stopped working
Status in xorg package in Ubuntu:
New
Bug description:
I am using ubuntu 18.04.3 LTS I have Dell inspiron 3542 laptop the tochpad is
working on the system diagnostics but not ubuntu.
I follwed this guide https://wiki.ubuntu.com/DebuggingTouchpadDetection to
dingos me problem but did not succeed to solve it
Attched evtest, Xorg log files
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-72.81-generic 4.15.18
Uname: Linux 4.15.0-72-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.08.00.0: Error: [Errno 21] Is a directory:
'/proc/driver/nvidia/gpus/0000:08:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 410.48 Thu Sep 6 06:36:33
CDT 2018
GCC version: gcc version 7.4.0 (Ubuntu 7.4.0-1ubuntu1~18.04.1)
.tmp.unity_support_test.0:
ApportVersion: 2.20.9-0ubuntu7.9
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun Dec 22 10:34:55 2019
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
DkmsStatus:
nvidia, 410.48, 4.15.0-66-generic, x86_64: installed
nvidia, 410.48, 4.15.0-70-generic, x86_64: installed
nvidia, 410.48, 4.15.0-72-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16]
(rev 0b) (prog-if 00 [VGA controller])
Subsystem: Dell Haswell-ULT Integrated Graphics Controller [1028:0653]
Subsystem: Dell GM108M [GeForce 840M] [1028:0653]
InstallationDate: Installed on 2016-06-08 (1291 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64
(20160420.1)
MachineType: Dell Inc. Inspiron 3542
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-72-generic
root=UUID=54b49194-fa81-41fc-9ca3-1b59fb18c628 ro quiet splash vt.handoff=1
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/13/2016
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A12
dmi.board.name: 0WW73H
dmi.board.vendor: Dell Inc.
dmi.board.version: A12
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias:
dmi:bvnDellInc.:bvrA12:bd05/13/2016:svnDellInc.:pnInspiron3542:pvrNotSpecified:rvnDellInc.:rn0WW73H:rvrA12:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 3542
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
version.libdrm2: libdrm2 2.4.97-1ubuntu1~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.0.8-0ubuntu0~18.04.3
version.libgl1-mesa-glx: libgl1-mesa-glx 19.0.8-0ubuntu0~18.04.3
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
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