[Touch-packages] [Bug 1860902] Re: [HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-01-28 Thread Antonio Chirtu
Ok, I checked again and now it works. I think it was because I have not
restarted after changing probe_mask=1. Thank you very much for your help
and have a nice day!

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1860902

Title:
  [HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  After installing an update (i can't remember which), i stopped hearing
  sound from the system. It only showed that headphones were
  connected(though they weren't), but even if i connected them, i could
  still hear no sound. I installed PulseAudio, tried changing other
  things, but nothing worked. I remember typing a command, though i
  cannot remember it, and it doesn't appear in my terminal history(i
  think it is in the bug description), and after that the sound appears
  to be playing from "HDMI/DisplayPort".

  Ubuntu 18.04.3 LTS

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21
  Uname: Linux 5.0.0-37-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.9
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ana1682 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jan 26 11:21:04 2020
  InstallationDate: Installed on 2019-08-02 (177 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ana1682 F pulseaudio
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/05/2018
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 2.8.0
  dmi.board.name: 0JTTXY
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr2.8.0:bd12/05/2018:svnDellInc.:pnInspiron15-3567:pvr:rvnDellInc.:rn0JTTXY:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 15-3567
  dmi.product.sku: 078C
  dmi.sys.vendor: Dell Inc.
  mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-08-22T15:47:18.564156

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1860902] Re: [HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-01-28 Thread Hui Wang
According to the dmesg.txt, the analog audio works well, I don't know
why you saw dummy output from UI. (if everything looks good in the
/proc/asound/*, then there must be sth wrong in the pulseaudio).

[   22.546462] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC3246: 
line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
[   22.546464] snd_hda_codec_realtek hdaudioC0D0:speaker_outs=0 
(0x0/0x0/0x0/0x0/0x0)
[   22.546466] snd_hda_codec_realtek hdaudioC0D0:hp_outs=1 
(0x21/0x0/0x0/0x0/0x0)
[   22.546467] snd_hda_codec_realtek hdaudioC0D0:mono: mono_out=0x0
[   22.546468] snd_hda_codec_realtek hdaudioC0D0:inputs:
[   22.546469] snd_hda_codec_realtek hdaudioC0D0:  Headset Mic=0x19
[   22.546471] snd_hda_codec_realtek hdaudioC0D0:  Headphone Mic=0x1a
[   22.546472] snd_hda_codec_realtek hdaudioC0D0:  Internal Mic=0x12
[   22.595714] input: HDA Intel PCH Headphone Mic as 
/devices/pci:00/:00:1f.3/sound/card0/input12

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1860902

Title:
  [HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  After installing an update (i can't remember which), i stopped hearing
  sound from the system. It only showed that headphones were
  connected(though they weren't), but even if i connected them, i could
  still hear no sound. I installed PulseAudio, tried changing other
  things, but nothing worked. I remember typing a command, though i
  cannot remember it, and it doesn't appear in my terminal history(i
  think it is in the bug description), and after that the sound appears
  to be playing from "HDMI/DisplayPort".

  Ubuntu 18.04.3 LTS

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21
  Uname: Linux 5.0.0-37-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.9
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ana1682 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jan 26 11:21:04 2020
  InstallationDate: Installed on 2019-08-02 (177 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ana1682 F pulseaudio
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/05/2018
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 2.8.0
  dmi.board.name: 0JTTXY
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr2.8.0:bd12/05/2018:svnDellInc.:pnInspiron15-3567:pvr:rvnDellInc.:rn0JTTXY:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 15-3567
  dmi.product.sku: 078C
  dmi.sys.vendor: Dell Inc.
  mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-08-22T15:47:18.564156

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1860902] Re: [HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-01-27 Thread Antonio Chirtu
Here it is.

** Attachment added: "dmesg.txt"
   
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1860902/+attachment/5323483/+files/dmesg.txt

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1860902

Title:
  [HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  After installing an update (i can't remember which), i stopped hearing
  sound from the system. It only showed that headphones were
  connected(though they weren't), but even if i connected them, i could
  still hear no sound. I installed PulseAudio, tried changing other
  things, but nothing worked. I remember typing a command, though i
  cannot remember it, and it doesn't appear in my terminal history(i
  think it is in the bug description), and after that the sound appears
  to be playing from "HDMI/DisplayPort".

  Ubuntu 18.04.3 LTS

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21
  Uname: Linux 5.0.0-37-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.9
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ana1682 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jan 26 11:21:04 2020
  InstallationDate: Installed on 2019-08-02 (177 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ana1682 F pulseaudio
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/05/2018
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 2.8.0
  dmi.board.name: 0JTTXY
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr2.8.0:bd12/05/2018:svnDellInc.:pnInspiron15-3567:pvr:rvnDellInc.:rn0JTTXY:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 15-3567
  dmi.product.sku: 078C
  dmi.sys.vendor: Dell Inc.
  mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-08-22T15:47:18.564156

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1860902/+subscriptions

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[Touch-packages] [Bug 1860902] Re: [HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-01-27 Thread Hui Wang
yes.

And dmesg > dmesg.txt, then upload the dmesg.txt.

thx.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1860902

Title:
  [HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  After installing an update (i can't remember which), i stopped hearing
  sound from the system. It only showed that headphones were
  connected(though they weren't), but even if i connected them, i could
  still hear no sound. I installed PulseAudio, tried changing other
  things, but nothing worked. I remember typing a command, though i
  cannot remember it, and it doesn't appear in my terminal history(i
  think it is in the bug description), and after that the sound appears
  to be playing from "HDMI/DisplayPort".

  Ubuntu 18.04.3 LTS

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21
  Uname: Linux 5.0.0-37-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.9
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ana1682 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jan 26 11:21:04 2020
  InstallationDate: Installed on 2019-08-02 (177 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ana1682 F pulseaudio
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/05/2018
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 2.8.0
  dmi.board.name: 0JTTXY
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr2.8.0:bd12/05/2018:svnDellInc.:pnInspiron15-3567:pvr:rvnDellInc.:rn0JTTXY:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 15-3567
  dmi.product.sku: 078C
  dmi.sys.vendor: Dell Inc.
  mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-08-22T15:47:18.564156

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1860902/+subscriptions

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[Touch-packages] [Bug 1860902] Re: [HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-01-27 Thread Antonio Chirtu
Are you referring to the last row of this file?

** Attachment added: "Screenshot from 2020-01-28 09-13-32.png"
   
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1860902/+attachment/5323482/+files/Screenshot%20from%202020-01-28%2009-13-32.png

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1860902

Title:
  [HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  After installing an update (i can't remember which), i stopped hearing
  sound from the system. It only showed that headphones were
  connected(though they weren't), but even if i connected them, i could
  still hear no sound. I installed PulseAudio, tried changing other
  things, but nothing worked. I remember typing a command, though i
  cannot remember it, and it doesn't appear in my terminal history(i
  think it is in the bug description), and after that the sound appears
  to be playing from "HDMI/DisplayPort".

  Ubuntu 18.04.3 LTS

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21
  Uname: Linux 5.0.0-37-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.9
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ana1682 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jan 26 11:21:04 2020
  InstallationDate: Installed on 2019-08-02 (177 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ana1682 F pulseaudio
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/05/2018
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 2.8.0
  dmi.board.name: 0JTTXY
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr2.8.0:bd12/05/2018:svnDellInc.:pnInspiron15-3567:pvr:rvnDellInc.:rn0JTTXY:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 15-3567
  dmi.product.sku: 078C
  dmi.sys.vendor: Dell Inc.
  mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-08-22T15:47:18.564156

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1860902/+subscriptions

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[Touch-packages] [Bug 1860902] Re: [HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-01-26 Thread Hui Wang
please upload the dmesg with probe_mask=1.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1860902

Title:
  [HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  After installing an update (i can't remember which), i stopped hearing
  sound from the system. It only showed that headphones were
  connected(though they weren't), but even if i connected them, i could
  still hear no sound. I installed PulseAudio, tried changing other
  things, but nothing worked. I remember typing a command, though i
  cannot remember it, and it doesn't appear in my terminal history(i
  think it is in the bug description), and after that the sound appears
  to be playing from "HDMI/DisplayPort".

  Ubuntu 18.04.3 LTS

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21
  Uname: Linux 5.0.0-37-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.9
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ana1682 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jan 26 11:21:04 2020
  InstallationDate: Installed on 2019-08-02 (177 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ana1682 F pulseaudio
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/05/2018
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 2.8.0
  dmi.board.name: 0JTTXY
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr2.8.0:bd12/05/2018:svnDellInc.:pnInspiron15-3567:pvr:rvnDellInc.:rn0JTTXY:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 15-3567
  dmi.product.sku: 078C
  dmi.sys.vendor: Dell Inc.
  mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-08-22T15:47:18.564156

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1860902/+subscriptions

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[Touch-packages] [Bug 1860902] Re: [HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-01-26 Thread Antonio Chirtu
I did the change and now it shows "dummy output" when i change sound
level.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1860902

Title:
  [HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  After installing an update (i can't remember which), i stopped hearing
  sound from the system. It only showed that headphones were
  connected(though they weren't), but even if i connected them, i could
  still hear no sound. I installed PulseAudio, tried changing other
  things, but nothing worked. I remember typing a command, though i
  cannot remember it, and it doesn't appear in my terminal history(i
  think it is in the bug description), and after that the sound appears
  to be playing from "HDMI/DisplayPort".

  Ubuntu 18.04.3 LTS

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21
  Uname: Linux 5.0.0-37-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.9
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ana1682 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jan 26 11:21:04 2020
  InstallationDate: Installed on 2019-08-02 (177 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ana1682 F pulseaudio
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/05/2018
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 2.8.0
  dmi.board.name: 0JTTXY
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr2.8.0:bd12/05/2018:svnDellInc.:pnInspiron15-3567:pvr:rvnDellInc.:rn0JTTXY:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 15-3567
  dmi.product.sku: 078C
  dmi.sys.vendor: Dell Inc.
  mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-08-22T15:47:18.564156

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1860902/+subscriptions

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[Touch-packages] [Bug 1860902] Re: [HDA-Intel - HDA Intel PCH, playback] No sound at all

2020-01-26 Thread Hui Wang
Please change "options snd-hda-intel model=generic" to "options snd-hda-
intel probe_mask=1", then reboot and test.

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https://bugs.launchpad.net/bugs/1860902

Title:
  [HDA-Intel - HDA Intel PCH, playback] No sound at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  After installing an update (i can't remember which), i stopped hearing
  sound from the system. It only showed that headphones were
  connected(though they weren't), but even if i connected them, i could
  still hear no sound. I installed PulseAudio, tried changing other
  things, but nothing worked. I remember typing a command, though i
  cannot remember it, and it doesn't appear in my terminal history(i
  think it is in the bug description), and after that the sound appears
  to be playing from "HDMI/DisplayPort".

  Ubuntu 18.04.3 LTS

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.0.0-37.40~18.04.1-generic 5.0.21
  Uname: Linux 5.0.0-37-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.9
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ana1682 F pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jan 26 11:21:04 2020
  InstallationDate: Installed on 2019-08-02 (177 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  ana1682 F pulseaudio
  Symptom_Type: No sound at all
  Title: [HDA-Intel - HDA Intel PCH, playback] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/05/2018
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 2.8.0
  dmi.board.name: 0JTTXY
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr2.8.0:bd12/05/2018:svnDellInc.:pnInspiron15-3567:pvr:rvnDellInc.:rn0JTTXY:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 15-3567
  dmi.product.sku: 078C
  dmi.sys.vendor: Dell Inc.
  mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-08-22T15:47:18.564156

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