apport information ** Attachment added: "PulseList.txt" https://bugs.launchpad.net/bugs/1861645/+attachment/5325035/+files/PulseList.txt
-- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to systemd in Ubuntu. https://bugs.launchpad.net/bugs/1861645 Title: PC fails to shutdown. Status in linux package in Ubuntu: Incomplete Status in systemd package in Ubuntu: New Bug description: I have a pc with Motherboard Gigabyte H370M D3H, Processor Intel Core I3 8100 3.6Ghz 6MbL3, RAM Corsair 16Mb 2400 Hz. I can reboot pc without any problem, but pc is stuck on ubuntu logo when I shutdown. while shutdown keyboard and mouse are turned off but pc remains on. I have to turn the mains power off to shutdown the pc. I think this is a major bug in Ubuntu 19.10. I searched for a solution on the internet but could not find any that works. Kindly help to fix it. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu8.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: prakash 1438 F.... pulseaudio CurrentDesktop: ubuntu:GNOME DistroRelease: Ubuntu 19.10 InstallationDate: Installed on 2020-01-31 (2 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) IwConfig: lo no wireless extensions. eno1 no wireless extensions. Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 002: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse Bus 001 Device 003: ID 1a2c:0e24 China Resource Semico Co., Ltd USB Keyboard Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Gigabyte Technology Co., Ltd. H370M-D3H Package: systemd 242-7ubuntu3.2 PackageArchitecture: amd64 ProcFB: 0 i915drmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-29-generic root=UUID=a883551d-0fff-4cdb-bc6d-d442860a0ec0 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 5.3.0-29.31-generic 5.3.13 RelatedPackageVersions: linux-restricted-modules-5.3.0-29-generic N/A linux-backports-modules-5.3.0-29-generic N/A linux-firmware 1.183.3 RfKill: Tags: eoan Uname: Linux 5.3.0-29-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 03/14/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F12 dmi.board.asset.tag: Default string dmi.board.name: H370M D3H-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF12:bd03/14/2019:svnGigabyteTechnologyCo.,Ltd.:pnH370M-D3H:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnH370MD3H-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: Default string dmi.product.name: H370M-D3H dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1861645/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
