[Touch-packages] [Bug 1866194] Re: [Dell Inspiron 7370] shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker
I can now reproduce this with Bluetooth headphones. And incredibly I can also reproduce the bug using a USB DAC... the same one that didn't have the bug when I tried last in comment #9. ** Summary changed: - [Dell Inspiron 7370] shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker + Audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker ** Bug watch added: gitlab.gnome.org/GNOME/gnome-control-center/-/issues #898 https://gitlab.gnome.org/GNOME/gnome-control-center/-/issues/898 ** Also affects: gnome-control-center via https://gitlab.gnome.org/GNOME/gnome-control-center/-/issues/898 Importance: Unknown Status: Unknown ** Also affects: gnome-control-center (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: External audio device shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker Status in gnome-control-center: Unknown Status in PulseAudio: New Status in gnome-control-center package in Ubuntu: New Status in pulseaudio package in Ubuntu: In Progress Status in gnome-control-center source package in Focal: New Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-control-center/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: [Dell Inspiron 7370] shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker
As another work around (for those of us doing online lectures to avoid spread of Covid-19) you can use this gnome extension. https://extensions.gnome.org/extension/906/sound-output-device-chooser/ -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: [Dell Inspiron 7370] shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker Status in PulseAudio: New Status in pulseaudio package in Ubuntu: In Progress Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: [Dell Inspiron 7370] shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker
** Also affects: pulseaudio (Ubuntu Focal) Importance: High Status: Confirmed ** Changed in: pulseaudio (Ubuntu Focal) Status: Confirmed => In Progress ** Changed in: pulseaudio (Ubuntu Focal) Assignee: (unassigned) => Sebastien Bacher (seb128) ** Tags removed: rls-ff-incoming -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: [Dell Inspiron 7370] shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker Status in PulseAudio: New Status in pulseaudio package in Ubuntu: In Progress Status in pulseaudio source package in Focal: In Progress Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: [Dell Inspiron 7370] shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: pulseaudio (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: [Dell Inspiron 7370] shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker Status in PulseAudio: New Status in pulseaudio package in Ubuntu: Confirmed Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: [Dell Inspiron 7370] shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker
** Changed in: pulseaudio Status: Unknown => New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: [Dell Inspiron 7370] shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker Status in PulseAudio: New Status in pulseaudio package in Ubuntu: New Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: [Dell Inspiron 7370] shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker
I just tried to reproduce this problem, but couldn't. Installed the ubuntu 20.04 daily built image on my Lenovo X1 Carbon 7th sudo apt dist-upgrade reboot and check the pulesaudio version, it is 1:13.99.1-1ubuntu1 Paring a bluetooth headset (Sony WL-1000X), it connected successfully check the gnome-sound-setting: the output device is Headset - WL-1000X the configuration is High Fidelity Playback (A2DP Sink) Click test Front left and Front right, the sound output to my BT headset choose speaker - Cannon point-LP High Definition...(internal speaker), click test front left and front right,the sound output to internal speaker. Disconnect the BT headset plug a usb audio bar (one headphone and one microphone) the output device is automatically changed to USB Speaker - Audio Adapter (Unitek Y-247A) click the test front left and front right, the sound output to usb headphone manually select internal speaker from gnome-control-center, click front left and front right, the sound output to internal speaker. So looks like everything worked as expected. Didn't reproduce the problem. Also added my testing result to pulseaudio/issues/832. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: [Dell Inspiron 7370] shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker Status in PulseAudio: Unknown Status in pulseaudio package in Ubuntu: New Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: [Dell Inspiron 7370] shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker
** Tags added: rls-ff-incomong ** Tags removed: rls-ff-incomong ** Tags added: rls-ff-incoming -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: [Dell Inspiron 7370] shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker Status in PulseAudio: Unknown Status in pulseaudio package in Ubuntu: New Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: [Dell Inspiron 7370] shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker
** Also affects: pulseaudio via https://gitlab.freedesktop.org/pulseaudio/pulseaudio/issues/832 Importance: Unknown Status: Unknown -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: [Dell Inspiron 7370] shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker Status in PulseAudio: Unknown Status in pulseaudio package in Ubuntu: New Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: [Dell Inspiron 7370] shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker
I filed an issue upstream: https://gitlab.freedesktop.org/pulseaudio/pulseaudio/issues/832 ** Bug watch added: PulseAudio #832 https://gitlab.freedesktop.org/pulseaudio/pulseaudio/issues/832 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: [Dell Inspiron 7370] shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker Status in PulseAudio: Unknown Status in pulseaudio package in Ubuntu: New Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1866194] Re: [Dell Inspiron 7370] shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker
** Description changed: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Device CID: 201704-25503 Steps to reproduce: - 1. Go to Bluetooth settings panel - 2. Pair a BT device - 3. Make sure it's marked as Connected, and go to the Sound settings - 4. Make sure it's the one selected as "Output device" - 5. Click "Test" + 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. + 2. Make sure it's the one selected as "Output device" + 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) - 6. Select "Speakers - Built-in Audio" as Output device and click "Test" + 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) - 7. Try to switch back to the BT device and click Test - -> same result as in step 5 + 5. Try to switch back to the BT device and click Test + -> same result as in step 3 - Tested with 2 different BT devices (one headset and one speaker) + Tested with 2 different BT devices (one headset and one speaker) as well + as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. ** Description changed: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 + Pulseaudio: 1:13.99.1-1ubuntu1 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio
[Touch-packages] [Bug 1866194] Re: [Dell Inspiron 7370] shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker
** Summary changed: - [Zoom USB audio on Dell Inspiron 7370] shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker + [Dell Inspiron 7370] shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1866194 Title: [Dell Inspiron 7370] shows up in the sound output options but the sound keeps being emitted from the internal laptop speaker Status in pulseaudio package in Ubuntu: New Bug description: Ubuntu version: focal dev Kernel version: 5.4.0-14-generic #17-Ubuntu SMP Thu Feb 6 22:47:59 UTC 2020 Device CID: 201704-25503 Steps to reproduce: 1. Connect an audio interface. I tried with BT headphones and speakers as well as a USB microphone/output. 2. Make sure it's the one selected as "Output device" 3. Click "Test" -> the test sound outputs from the internal laptop speakers (NOK) 4. Select "Speakers - Built-in Audio" as Output device and click "Test" -> the test sound outputs from the internal laptop speakers (OK) 5. Try to switch back to the BT device and click Test -> same result as in step 3 Tested with 2 different BT devices (one headset and one speaker) as well as a USB audio interface (Zoom H2N microphone). Attached are btmon logs captured during the procedure described above, and pactl logs capture after step 7. I was previously using 19.04 and 19.10 on this device and never experienced this kind of issue. Up to this morning, it was harder to connect the BT device, but once connected, the sound would output on it as expected. Now, the BT connection seems to work better, but I can't output the sound to the BT device... I tried to reboot the device, and also to suspend/resume, but in each case, the BT device can connect back, but the sound is still output from the internal laptop speakers, even when the BT device is selected in the Sound settings. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-14.17-generic 5.4.18 Uname: Linux 5.4.0-14-generic x86_64 ApportVersion: 2.20.11-0ubuntu18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: pieq 1566 F pulseaudio /dev/snd/pcmC0D0c: pieq 1566 F...m pulseaudio /dev/snd/pcmC0D0p: pieq 1566 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Mar 5 22:15:50 2020 InstallationDate: Installed on 2020-01-17 (48 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200116) SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/23/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.14.0 dmi.board.vendor: Dell Inc. dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.14.0:bd04/23/2019:svnDellInc.:pnInspiron7370:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7370 dmi.product.sku: 07E9 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1866194/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
