Public bug reported:
Display Freezes and frequently mouse cursor disappears. After restart
mouse cursor comes back again.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
Uname: Linux 5.4.0-29-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sat May 9 02:25:55 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx
Integrated Graphics Controller [8086:22b1] (rev 35) (prog-if 00 [VGA
controller])
Subsystem: Acer Incorporated [ALI] Atom/Celeron/Pentium Processor
x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [1025:1022]
InstallationDate: Installed on 2020-04-23 (14 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 8087:0a2a Intel Corp.
Bus 001 Device 003: ID 2386:0401 Raydium Corporation Raydium Touch System
Bus 001 Device 002: ID 04f2:b520 Chicony Electronics Co., Ltd HD WebCam
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire R3-131T
ProcEnviron:
LANGUAGE=en_IN:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_IN
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic
root=UUID=5b613349-680c-466c-b069-960c9c12c462 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/30/2016
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.17
dmi.board.name: Aspire R3-131T
dmi.board.vendor: Acer
dmi.board.version: V1.17
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.17
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.17:bd11/30/2016:svnAcer:pnAspireR3-131T:pvrV1.17:rvnAcer:rnAspireR3-131T:rvrV1.17:cvnAcer:ct10:cvrV1.17:
dmi.product.family: BSW
dmi.product.name: Aspire R3-131T
dmi.product.sku: Aspire R3-131T_1022_1.17
dmi.product.version: V1.17
dmi.sys.vendor: Acer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal ubuntu
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Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1877670
Title:
Display Freezes and frequently mouse cursor disappears.
Status in xorg package in Ubuntu:
New
Bug description:
Display Freezes and frequently mouse cursor disappears. After restart
mouse cursor comes back again.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
Uname: Linux 5.4.0-29-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sat May 9 02:25:55 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx
Integrated Graphics Controller [8086:22b1] (rev 35) (prog-if 00 [VGA
controller])
Subsystem: Acer Incorporated [ALI] Atom/Celeron/Pentium Processor
x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [1025:1022]
InstallationDate: Installed on 2020-04-23 (14 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 8087:0a2a Intel Corp.
Bus 001 Device 003: ID 2386:0401 Raydium Corporation Raydium Touch System
Bus 001 Device 002: ID 04f2:b520 Chicony Electronics Co., Ltd HD WebCam
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Aspire R3-131T
ProcEnviron:
LANGUAGE=en_IN:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_IN
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic
root=UUID=5b613349-680c-466c-b069-960c9c12c462 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/30/2016
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.17
dmi.board.name: Aspire R3-131T
dmi.board.vendor: Acer
dmi.board.version: V1.17
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.17
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.17:bd11/30/2016:svnAcer:pnAspireR3-131T:pvrV1.17:rvnAcer:rnAspireR3-131T:rvrV1.17:cvnAcer:ct10:cvrV1.17:
dmi.product.family: BSW
dmi.product.name: Aspire R3-131T
dmi.product.sku: Aspire R3-131T_1022_1.17
dmi.product.version: V1.17
dmi.sys.vendor: Acer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
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