It seems that it is not a single problem that happens on analog surround
4.0

I tried using Bluetooth audio, then set custom balance. The same thing
resets when the volume gradually turns down and reached 0 volume. Didn't
reset when I manually mute it with a switch or through a button.

** Summary changed:

- Volume output settings reset on analog surround 4.0
+ Custom volume output configuration reset

** Summary changed:

- Custom volume output configuration reset
+ Audio custom output settings reset

** Summary changed:

- Audio custom output settings reset
+ Audio custom output settings unintendly reset

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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1879144

Title:
  Audio custom output settings unintendly reset

Status in pulseaudio package in Ubuntu:
  New

Bug description:
  It seems to be a pulseaudio issue but unsure if it is a settings
  error.

  Version: Ubuntu 20.04 LTS / 20.04
  Computer Model: HP Envy x360 13 with AMD Ryzen 3500U
  PulseAudio version: 1:13.99.1-1ubuntu3.2

  Problem Description:
  When manually reduce volume, Balance and Fade level resets when such 
reduction reaches 0 audio output.

  This is not the case when I manually mute the audio output (or with a
  mute switch)

  Intended Outcome:
  There should not be any reset at all.

  Other information:
  It seems to be a problem with pulseaudio. However, I cannot confirm if it is 
a bug from the pulseaudio side or the Ubuntu settings side.

  Intended outcome: It should work the same: turning the volume to 0
  should not reset the fade settings nor the balance settings.

  Check the screencast below for what is going on (youtube link)
  (0:00-0:22): https://www.youtube.com/watch?v=EEsClQ7Pj08

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