apport information

** Attachment added: "xdpyinfo.txt"
   
https://bugs.launchpad.net/bugs/1890772/+attachment/5399488/+files/xdpyinfo.txt

** Description changed:

  The bug is originated from,
  https://bugs.launchpad.net/somerville/+bug/1887915/
  https://bugs.launchpad.net/somerville/+bug/1886778
  
  It has some problem when user connect to external 4K monitor with refresh 
rate 60.
  The problem can be solved by lower the bpc, or lower the refresh rate.
  
  `xrandr --output DP-3 --set "max bpc" 8`
  
  Would like to open this bug to open discussion for enhancing user experience.
- --- 
+ ---
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.4
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: skip
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  DistUpgraded: Fresh install
  DistributionChannelDescriptor:
-  # This is the distribution channel descriptor for the OEM CDs
-  # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
-  canonical-oem-somerville-focal-amd64-20200502-85+fossa-samwell-tgl+X42
+  # This is the distribution channel descriptor for the OEM CDs
+  # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
+  canonical-oem-somerville-focal-amd64-20200502-85+fossa-samwell-tgl+X42
  DistroCodename: focal
  DistroRelease: Ubuntu 20.04
  DistroVariant: ubuntu
  DkmsStatus: nvidia, 440.100, 5.6.0-1021-oem, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
-  Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA controller])
-    Subsystem: Dell Device [1028:09fc]
-    Subsystem: Dell GP107M [GeForce MX350] [1028:09fc]
+  Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA controller])
+    Subsystem: Dell Device [1028:09fc]
+    Subsystem: Dell GP107M [GeForce MX350] [1028:09fc]
  InstallationDate: Installed on 2020-08-07 (0 days ago)
  InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 
20200502-05:58
  MachineType: Dell Inc. Vostro 5301
  Package: xorg 1:7.7+19ubuntu14 [origin: unknown]
  PackageArchitecture: amd64
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.6.0-1021-oem 
root=UUID=41be2253-410a-4ef7-a096-4193a58efdbd ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.6.0-1021.21-oem 5.6.19
  Tags: third-party-packages focal ubuntu
  Uname: Linux 5.6.0-1021-oem x86_64
  UnreportableReason: This is not an official Ubuntu package. Please remove any 
third party package and try again.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
- dmi.bios.date: 08/03/2020
- dmi.bios.vendor: Dell Inc.
- dmi.bios.version: 0.6.0
- dmi.board.vendor: Dell Inc.
- dmi.chassis.type: 10
- dmi.chassis.vendor: Dell Inc.
- dmi.modalias: 
dmi:bvnDellInc.:bvr0.6.0:bd08/03/2020:svnDellInc.:pnVostro5301:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct10:cvr:
- dmi.product.family: Vostro
- dmi.product.name: Vostro 5301
- dmi.product.sku: 09FC
- dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.101-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

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https://bugs.launchpad.net/bugs/1890772

Title:
  Some external 4K monitor is not working properly

Status in OEM Priority Project:
  New
Status in xorg package in Ubuntu:
  New

Bug description:
  The bug is originated from,
  https://bugs.launchpad.net/somerville/+bug/1887915/
  https://bugs.launchpad.net/somerville/+bug/1886778

  It has some problem when user connect to external 4K monitor with refresh 
rate 60.
  The problem can be solved by lower the bpc, or lower the refresh rate.

  `xrandr --output DP-3 --set "max bpc" 8`

  Would like to open this bug to open discussion for enhancing user experience.
  ---
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27.4
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: skip
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  DistUpgraded: Fresh install
  DistributionChannelDescriptor:
   # This is the distribution channel descriptor for the OEM CDs
   # For more information see 
http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-focal-amd64-20200502-85+fossa-samwell-tgl+X42
  DistroCodename: focal
  DistroRelease: Ubuntu 20.04
  DistroVariant: ubuntu
  DkmsStatus: nvidia, 440.100, 5.6.0-1021-oem, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:09fc]
     Subsystem: Dell GP107M [GeForce MX350] [1028:09fc]
  InstallationDate: Installed on 2020-08-07 (0 days ago)
  InstallationMedia: Ubuntu 20.04 "Focal" - Build amd64 LIVE Binary 
20200502-05:58
  MachineType: Dell Inc. Vostro 5301
  Package: xorg 1:7.7+19ubuntu14 [origin: unknown]
  PackageArchitecture: amd64
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.6.0-1021-oem 
root=UUID=41be2253-410a-4ef7-a096-4193a58efdbd ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 5.6.0-1021.21-oem 5.6.19
  Tags: third-party-packages focal ubuntu
  Uname: Linux 5.6.0-1021-oem x86_64
  UnreportableReason: This is not an official Ubuntu package. Please remove any 
third party package and try again.
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.101-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

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