Public bug reported: I have a USB 3.0 Portable Monitor that works well under Win10, but when I reboot the same laptop under Ubuntu 20.04, it's not recognized...
Downloaded the Asus MB169B+ Driver: https://www.asus.com/ca-en/Monitors/MB169BPlus/HelpDesk_Download/ Version 5.3.1 2020/06/15 https://dlcdnets.asus.com/pub/ASUS/LCD%20Monitors/MB16AP/ASUS_MB_Series_driver_for_Ubuntu_5.3.1.zip Extracted the zip file: ASUS_MB_Series_driver_for_Ubuntu_5.3.1.zip Ran the command to make it executable: chmod 755 displaylink-driver-5.3.1.34.run Executed the file: sudo ./displaylink-driver-5.3.1.34.run Install completed, rebooted the machine Monitor still in idle mode (orange button - if it was recognized, it would be white) FYI - I don't have a graphic card, just the one embedded in the Intel i5 6th gen ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Uname: Linux 5.4.0-42-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.6 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Aug 7 23:57:14 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: evdi, 1.7.0, 5.4.0-42-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Skylake GT2 [HD Graphics 520] [8086:1916] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Skylake GT2 [HD Graphics 520] [103c:81cb] InstallationDate: Installed on 2020-04-28 (101 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: HP HP ENVY Notebook ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=981629fe-8e85-4ada-bacb-8fa11c48b000 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/26/2019 dmi.bios.vendor: Insyde dmi.bios.version: F.36 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 81CB dmi.board.vendor: HP dmi.board.version: KBC Version 60.27 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.36:bd11/26/2019:svnHP:pnHPENVYNotebook:pvrType1ProductConfigId:rvnHP:rn81CB:rvrKBCVersion60.27:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV G=N L=CON B=HP S=ENV dmi.product.name: HP ENVY Notebook dmi.product.sku: W7E04UA#ABL dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal ubuntu ** Attachment added: "Monitor driver for Ubuntu 20.04" https://bugs.launchpad.net/bugs/1890866/+attachment/5399732/+files/ASUS_MB_Series_driver_for_Ubuntu_5.3.1.zip -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1890866 Title: Ubuntu 20.04 don't recognize my USB 3.0 Monitor (Works well in Win10) Status in xorg package in Ubuntu: New Bug description: I have a USB 3.0 Portable Monitor that works well under Win10, but when I reboot the same laptop under Ubuntu 20.04, it's not recognized... Downloaded the Asus MB169B+ Driver: https://www.asus.com/ca-en/Monitors/MB169BPlus/HelpDesk_Download/ Version 5.3.1 2020/06/15 https://dlcdnets.asus.com/pub/ASUS/LCD%20Monitors/MB16AP/ASUS_MB_Series_driver_for_Ubuntu_5.3.1.zip Extracted the zip file: ASUS_MB_Series_driver_for_Ubuntu_5.3.1.zip Ran the command to make it executable: chmod 755 displaylink-driver-5.3.1.34.run Executed the file: sudo ./displaylink-driver-5.3.1.34.run Install completed, rebooted the machine Monitor still in idle mode (orange button - if it was recognized, it would be white) FYI - I don't have a graphic card, just the one embedded in the Intel i5 6th gen ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44 Uname: Linux 5.4.0-42-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.6 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Aug 7 23:57:14 2020 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu DkmsStatus: evdi, 1.7.0, 5.4.0-42-generic, x86_64: installed ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Skylake GT2 [HD Graphics 520] [8086:1916] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Skylake GT2 [HD Graphics 520] [103c:81cb] InstallationDate: Installed on 2020-04-28 (101 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) MachineType: HP HP ENVY Notebook ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=981629fe-8e85-4ada-bacb-8fa11c48b000 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/26/2019 dmi.bios.vendor: Insyde dmi.bios.version: F.36 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 81CB dmi.board.vendor: HP dmi.board.version: KBC Version 60.27 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.36:bd11/26/2019:svnHP:pnHPENVYNotebook:pvrType1ProductConfigId:rvnHP:rn81CB:rvrKBCVersion60.27:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV G=N L=CON B=HP S=ENV dmi.product.name: HP ENVY Notebook dmi.product.sku: W7E04UA#ABL dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.101-2 version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1890866/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
