Public bug reported:
I have a ACER Nitro 5 NVIDIA GTX 1650 Mobile with Ubuntu 20.04 instated
and i tryed to boot my notebook with a second monitor plugged by HDMI
port. Now, my internal monitor can't be recognized and its crashing on
the initial load screem. They can load only whit the HDMI is connected.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: [Errno 21] É um diretório:
'/proc/driver/nvidia/capabilities/gpu0'
.proc.driver.nvidia.capabilities.mig: Error: [Errno 21] É um diretório:
'/proc/driver/nvidia/capabilities/mig'
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] É um diretório:
'/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 450.51.06 Sun Jul 19 20:02:54
UTC 2020
GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2)
ApportVersion: 2.20.11-0ubuntu27.6
Architecture: amd64
BootLog: Error: [Errno 13] Permissão negada: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Aug 12 07:55:04 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus: nvidia, 450.51.06, 5.4.0-42-generic, x86_64: installed
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
Intel Corporation UHD Graphics 630 (Mobile) [8086:3e9b] (prog-if 00 [VGA
controller])
Subsystem: Acer Incorporated [ALI] UHD Graphics 630 (Mobile) [1025:1331]
NVIDIA Corporation TU117M [GeForce GTX 1650 Mobile / Max-Q] [10de:1f91] (rev
a1) (prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] TU117M [GeForce GTX 1650 Mobile / Max-Q]
[1025:1332]
InstallationDate: Installed on 2020-08-05 (7 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f2:b64f Chicony Electronics Co., Ltd HD User Facing
Bus 001 Device 002: ID 1a2c:0043 China Resource Semico Co., Ltd USB Mouse
Bus 001 Device 004: ID 8087:0029 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Nitro AN515-54
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic
root=UUID=b286d151-6958-4e94-8f2b-2af178b1dc88 ro vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg crash
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/11/2020
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.30
dmi.board.asset.tag: Type2 - Board Serial Number
dmi.board.name: Octavia_CFS
dmi.board.vendor: CFL
dmi.board.version: V1.30
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.30
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.30:bd05/11/2020:svnAcer:pnNitroAN515-54:pvrV1.30:rvnCFL:rnOctavia_CFS:rvrV1.30:cvnAcer:ct10:cvrV1.30:
dmi.product.family: Nitro 5
dmi.product.name: Nitro AN515-54
dmi.product.sku: 0000000000000000
dmi.product.version: V1.30
dmi.sys.vendor: Acer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug crash focal ubuntu
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1891313
Title:
Xorg crash
Status in xorg package in Ubuntu:
New
Bug description:
I have a ACER Nitro 5 NVIDIA GTX 1650 Mobile with Ubuntu 20.04
instated and i tryed to boot my notebook with a second monitor plugged
by HDMI port. Now, my internal monitor can't be recognized and its
crashing on the initial load screem. They can load only whit the HDMI
is connected.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: [Errno 21] É um diretório:
'/proc/driver/nvidia/capabilities/gpu0'
.proc.driver.nvidia.capabilities.mig: Error: [Errno 21] É um diretório:
'/proc/driver/nvidia/capabilities/mig'
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] É um diretório:
'/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 450.51.06 Sun Jul 19
20:02:54 UTC 2020
GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2)
ApportVersion: 2.20.11-0ubuntu27.6
Architecture: amd64
BootLog: Error: [Errno 13] Permissão negada: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Aug 12 07:55:04 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus: nvidia, 450.51.06, 5.4.0-42-generic, x86_64: installed
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
Intel Corporation UHD Graphics 630 (Mobile) [8086:3e9b] (prog-if 00 [VGA
controller])
Subsystem: Acer Incorporated [ALI] UHD Graphics 630 (Mobile) [1025:1331]
NVIDIA Corporation TU117M [GeForce GTX 1650 Mobile / Max-Q] [10de:1f91] (rev
a1) (prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] TU117M [GeForce GTX 1650 Mobile /
Max-Q] [1025:1332]
InstallationDate: Installed on 2020-08-05 (7 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 04f2:b64f Chicony Electronics Co., Ltd HD User Facing
Bus 001 Device 002: ID 1a2c:0043 China Resource Semico Co., Ltd USB Mouse
Bus 001 Device 004: ID 8087:0029 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Nitro AN515-54
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic
root=UUID=b286d151-6958-4e94-8f2b-2af178b1dc88 ro vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg crash
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/11/2020
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.30
dmi.board.asset.tag: Type2 - Board Serial Number
dmi.board.name: Octavia_CFS
dmi.board.vendor: CFL
dmi.board.version: V1.30
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.30
dmi.modalias:
dmi:bvnInsydeCorp.:bvrV1.30:bd05/11/2020:svnAcer:pnNitroAN515-54:pvrV1.30:rvnCFL:rnOctavia_CFS:rvrV1.30:cvnAcer:ct10:cvrV1.30:
dmi.product.family: Nitro 5
dmi.product.name: Nitro AN515-54
dmi.product.sku: 0000000000000000
dmi.product.version: V1.30
dmi.sys.vendor: Acer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
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