[Touch-packages] [Bug 1893655] Re: Headphones connect but don't appear in the audio devices list

2020-09-02 Thread Daniel van Vugt
** Changed in: pulseaudio (Ubuntu)
   Status: Incomplete => New

** Summary changed:

- Headphones connect but don't appear in the audio devices list
+ Sony WH-1000XM3 headphones connect but don't appear in the audio devices list

** Also affects: bluez (Ubuntu)
   Importance: Undecided
   Status: New

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Title:
  Sony WH-1000XM3 headphones connect but don't appear in the audio
  devices list

Status in bluez package in Ubuntu:
  New
Status in pulseaudio package in Ubuntu:
  New

Bug description:
  When I switch on my Sony WH-1000XM3 headphones, they reconnect to my
  laptop at Bluetooth level, but don't appear as an audio device. I have
  to remove them in the Ubuntu Bluetooth settings, and then re-pair
  them, every time. This is rather inconvenient. This started happening
  after upgrading to Ubuntu 20.04.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: bluez 5.53-0ubuntu3
  ProcVersionSignature: Ubuntu 5.6.0-1021.21-oem 5.6.19
  Uname: Linux 5.6.0-1021-oem x86_64
  ApportVersion: 2.20.11-0ubuntu27.8
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: Unity:Unity7:ubuntu
  Date: Mon Aug 31 14:48:53 2020
  InstallationDate: Installed on 2020-07-14 (48 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  InterestingModules: rfcomm bnep btusb bluetooth
  MachineType: LENOVO 20U9CTO1WW
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.6.0-1021-oem 
root=UUID=42d20f5a-04dd-4073-ac83-e07bd283a1d1 ro quiet splash vt.handoff=7
  SourcePackage: bluez
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/01/2020
  dmi.bios.vendor: LENOVO
  dmi.bios.version: N2WET19W (1.09 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20U9CTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0R32862 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrN2WET19W(1.09):bd07/01/2020:svnLENOVO:pn20U9CTO1WW:pvrThinkPadX1CarbonGen8:rvnLENOVO:rn20U9CTO1WW:rvrSDK0R32862WIN:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad X1 Carbon Gen 8
  dmi.product.name: 20U9CTO1WW
  dmi.product.sku: LENOVO_MT_20U9_BU_Think_FM_ThinkPad X1 Carbon Gen 8
  dmi.product.version: ThinkPad X1 Carbon Gen 8
  dmi.sys.vendor: LENOVO
  hciconfig:
   hci0:Type: Primary  Bus: USB
BD Address: F8:AC:65:6D:04:AB  ACL MTU: 1021:4  SCO MTU: 96:6
UP RUNNING 
RX bytes:1274806 acl:246 sco:0 events:180845 errors:0
TX bytes:152114364 acl:177469 sco:0 commands:3182 errors:0

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[Touch-packages] [Bug 1893655] Re: Headphones connect but don't appear in the audio devices list

2020-09-02 Thread Alistair Cunningham
I logged out, and logged in again using regular Ubuntu, and the same
happens. When I switch the headphones on, the Bluetooth settings show
the headphones connected for a second or so, then disconnected. They
don't appear in the sounds settings.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1893655

Title:
  Headphones connect but don't appear in the audio devices list

Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  When I switch on my Sony WH-1000XM3 headphones, they reconnect to my
  laptop at Bluetooth level, but don't appear as an audio device. I have
  to remove them in the Ubuntu Bluetooth settings, and then re-pair
  them, every time. This is rather inconvenient. This started happening
  after upgrading to Ubuntu 20.04.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: bluez 5.53-0ubuntu3
  ProcVersionSignature: Ubuntu 5.6.0-1021.21-oem 5.6.19
  Uname: Linux 5.6.0-1021-oem x86_64
  ApportVersion: 2.20.11-0ubuntu27.8
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: Unity:Unity7:ubuntu
  Date: Mon Aug 31 14:48:53 2020
  InstallationDate: Installed on 2020-07-14 (48 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  InterestingModules: rfcomm bnep btusb bluetooth
  MachineType: LENOVO 20U9CTO1WW
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.6.0-1021-oem 
root=UUID=42d20f5a-04dd-4073-ac83-e07bd283a1d1 ro quiet splash vt.handoff=7
  SourcePackage: bluez
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/01/2020
  dmi.bios.vendor: LENOVO
  dmi.bios.version: N2WET19W (1.09 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20U9CTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0R32862 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrN2WET19W(1.09):bd07/01/2020:svnLENOVO:pn20U9CTO1WW:pvrThinkPadX1CarbonGen8:rvnLENOVO:rn20U9CTO1WW:rvrSDK0R32862WIN:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad X1 Carbon Gen 8
  dmi.product.name: 20U9CTO1WW
  dmi.product.sku: LENOVO_MT_20U9_BU_Think_FM_ThinkPad X1 Carbon Gen 8
  dmi.product.version: ThinkPad X1 Carbon Gen 8
  dmi.sys.vendor: LENOVO
  hciconfig:
   hci0:Type: Primary  Bus: USB
BD Address: F8:AC:65:6D:04:AB  ACL MTU: 1021:4  SCO MTU: 96:6
UP RUNNING 
RX bytes:1274806 acl:246 sco:0 events:180845 errors:0
TX bytes:152114364 acl:177469 sco:0 commands:3182 errors:0

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1893655/+subscriptions

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[Touch-packages] [Bug 1893655] Re: Headphones connect but don't appear in the audio devices list

2020-09-01 Thread Daniel van Vugt
Thanks. I wonder if you could also test regular Ubuntu for completeness?
Like just from a live USB boot:

  https://releases.ubuntu.com/20.04/

I would like to rule out the possibility that this is unique to unity-
control-center.

** Summary changed:

- Headphones connect but don't appear as audio output
+ Headphones connect but don't appear in the audio devices list

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1893655

Title:
  Headphones connect but don't appear in the audio devices list

Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  When I switch on my Sony WH-1000XM3 headphones, they reconnect to my
  laptop at Bluetooth level, but don't appear as an audio device. I have
  to remove them in the Ubuntu Bluetooth settings, and then re-pair
  them, every time. This is rather inconvenient. This started happening
  after upgrading to Ubuntu 20.04.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: bluez 5.53-0ubuntu3
  ProcVersionSignature: Ubuntu 5.6.0-1021.21-oem 5.6.19
  Uname: Linux 5.6.0-1021-oem x86_64
  ApportVersion: 2.20.11-0ubuntu27.8
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: Unity:Unity7:ubuntu
  Date: Mon Aug 31 14:48:53 2020
  InstallationDate: Installed on 2020-07-14 (48 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  InterestingModules: rfcomm bnep btusb bluetooth
  MachineType: LENOVO 20U9CTO1WW
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.6.0-1021-oem 
root=UUID=42d20f5a-04dd-4073-ac83-e07bd283a1d1 ro quiet splash vt.handoff=7
  SourcePackage: bluez
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/01/2020
  dmi.bios.vendor: LENOVO
  dmi.bios.version: N2WET19W (1.09 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20U9CTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0R32862 WIN
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: 
dmi:bvnLENOVO:bvrN2WET19W(1.09):bd07/01/2020:svnLENOVO:pn20U9CTO1WW:pvrThinkPadX1CarbonGen8:rvnLENOVO:rn20U9CTO1WW:rvrSDK0R32862WIN:cvnLENOVO:ct10:cvrNone:
  dmi.product.family: ThinkPad X1 Carbon Gen 8
  dmi.product.name: 20U9CTO1WW
  dmi.product.sku: LENOVO_MT_20U9_BU_Think_FM_ThinkPad X1 Carbon Gen 8
  dmi.product.version: ThinkPad X1 Carbon Gen 8
  dmi.sys.vendor: LENOVO
  hciconfig:
   hci0:Type: Primary  Bus: USB
BD Address: F8:AC:65:6D:04:AB  ACL MTU: 1021:4  SCO MTU: 96:6
UP RUNNING 
RX bytes:1274806 acl:246 sco:0 events:180845 errors:0
TX bytes:152114364 acl:177469 sco:0 commands:3182 errors:0

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1893655/+subscriptions

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