[Touch-packages] [Bug 1896224] Re: [UX550VD, Realtek ALC295, Black Headphone Out, Front] No sound at all

2020-10-07 Thread Mohammadreza Saed
Got it working by disabling Windows 10 fast startup.

** Changed in: alsa-driver (Ubuntu)
   Status: New => Fix Committed

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Title:
  [UX550VD, Realtek ALC295, Black Headphone Out, Front] No sound at all

Status in alsa-driver package in Ubuntu:
  Fix Committed

Bug description:
  I just installed Ubuntu 18.04.5 LTS on Asus Zenbook UX550VD laptop. Speakers 
work fine, but I have no sound when I plug in headphones to the audio jack.
  Ubuntu recognizes headphones as I can seen it in settings. Tried alsamixer 
and Unmuted everything, still no sound.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.4.0-47.51~18.04.1-generic 5.4.55
  Uname: Linux 5.4.0-47-generic x86_64
  NonfreeKernelModules: nvidia_modeset wl nvidia
  ApportVersion: 2.20.9-0ubuntu7.17
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  mrs1540 F pulseaudio
   /dev/snd/pcmC0D0p:   mrs1540 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Sep 18 16:19:16 2020
  InstallationDate: Installed on 2020-09-18 (0 days ago)
  InstallationMedia: Ubuntu 18.04.5 LTS "Bionic Beaver" - Release amd64 
(20200806.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  gdm1071 F pulseaudio
mrs1540 F pulseaudio
   /dev/snd/pcmC0D0c:   mrs1540 F...m pulseaudio
   /dev/snd/pcmC0D0p:   mrs1540 F...m pulseaudio
  Symptom_Jack: Black Headphone Out, Front
  Symptom_Type: No sound at all
  Title: [UX550VD, Realtek ALC295, Black Headphone Out, Front] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/05/2017
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX550VD.300
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX550VD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrUX550VD.300:bd06/05/2017:svnASUSTeKCOMPUTERINC.:pnUX550VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX550VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: UX
  dmi.product.name: UX550VD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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[Touch-packages] [Bug 1896224] Re: [UX550VD, Realtek ALC295, Black Headphone Out, Front] No sound at all

2020-09-18 Thread Ubuntu Foundations Team Bug Bot
** Package changed: ubuntu => alsa-driver (Ubuntu)

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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1896224

Title:
  [UX550VD, Realtek ALC295, Black Headphone Out, Front] No sound at all

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  I just installed Ubuntu 18.04.5 LTS on Asus Zenbook UX550VD laptop. Speakers 
work fine, but I have no sound when I plug in headphones to the audio jack.
  Ubuntu recognizes headphones as I can seen it in settings. Tried alsamixer 
and Unmuted everything, still no sound.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.4.0-47.51~18.04.1-generic 5.4.55
  Uname: Linux 5.4.0-47-generic x86_64
  NonfreeKernelModules: nvidia_modeset wl nvidia
  ApportVersion: 2.20.9-0ubuntu7.17
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  mrs1540 F pulseaudio
   /dev/snd/pcmC0D0p:   mrs1540 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Sep 18 16:19:16 2020
  InstallationDate: Installed on 2020-09-18 (0 days ago)
  InstallationMedia: Ubuntu 18.04.5 LTS "Bionic Beaver" - Release amd64 
(20200806.1)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  gdm1071 F pulseaudio
mrs1540 F pulseaudio
   /dev/snd/pcmC0D0c:   mrs1540 F...m pulseaudio
   /dev/snd/pcmC0D0p:   mrs1540 F...m pulseaudio
  Symptom_Jack: Black Headphone Out, Front
  Symptom_Type: No sound at all
  Title: [UX550VD, Realtek ALC295, Black Headphone Out, Front] No sound at all
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/05/2017
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX550VD.300
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX550VD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrUX550VD.300:bd06/05/2017:svnASUSTeKCOMPUTERINC.:pnUX550VD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX550VD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: UX
  dmi.product.name: UX550VD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
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