Public bug reported:
When adding an Epson Stylus SX235W (and possibly others) to Ubuntu 20.04
there is no error, but prints are heavily misaligned: colors are
vertically off of centimetres. Driver is epson-201108w and model is
recognized as "Epson Stylus Scan 2500 foomatic/stcolor"
If before installing the printer, you install the package printer-
driver-gutenprint, it will be recognized as "Epson Stylus
SX215+Gutenprint v5.3.3" and will work correctly.
As an additional note: in my previous Ubuntu 20.04 installation the
printer installed but had an error on printing and I installed the
package looking at CUPS logs. In a fresh installation, no error is
shown, the prints work but with totally misaligned colors. I think this
is a regression.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: cups 2.3.1-9ubuntu1.1
ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65
Uname: Linux 5.4.0-52-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.11
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Nov 11 17:47:53 2020
InstallationDate: Installed on 2020-10-27 (14 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
Lpstat: device for EPSON-Epson-Stylus-SX235:
dnssd://Epson%20Stylus%20SX235._pdl-datastream._tcp.local/
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 05c8:03d2 Cheng Uei Precision Industry Co., Ltd
(Foxlink) HP TrueVision HD Camera
Bus 001 Device 003: ID 0bda:b00a Realtek Semiconductor Corp. Bluetooth Radio
Bus 001 Device 004: ID 062a:4180 MosArt Semiconductor Corp. 2.4G INPUT DEVICE
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP 250 G7 Notebook PC
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/EPSON-Epson-Stylus-SX235.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/EPSON-Epson-Stylus-SX235.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-52-generic
root=UUID=7b9265a8-c279-4d43-852e-8f18f0c7cb8e ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/31/2020
dmi.bios.vendor: Insyde
dmi.bios.version: F.33
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 86C1
dmi.board.vendor: HP
dmi.board.version: 89.35
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.33:bd07/31/2020:svnHP:pnHP250G7NotebookPC:pvrType1ProductConfigId:rvnHP:rn86C1:rvr89.35:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5336AN HP 200
dmi.product.name: HP 250 G7 Notebook PC
dmi.product.sku: 1F3N0EA#ABZ
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1903886
Title:
Wrong driver is chosen
Status in cups package in Ubuntu:
New
Bug description:
When adding an Epson Stylus SX235W (and possibly others) to Ubuntu
20.04 there is no error, but prints are heavily misaligned: colors are
vertically off of centimetres. Driver is epson-201108w and model is
recognized as "Epson Stylus Scan 2500 foomatic/stcolor"
If before installing the printer, you install the package printer-
driver-gutenprint, it will be recognized as "Epson Stylus
SX215+Gutenprint v5.3.3" and will work correctly.
As an additional note: in my previous Ubuntu 20.04 installation the
printer installed but had an error on printing and I installed the
package looking at CUPS logs. In a fresh installation, no error is
shown, the prints work but with totally misaligned colors. I think
this is a regression.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: cups 2.3.1-9ubuntu1.1
ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65
Uname: Linux 5.4.0-52-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.11
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Nov 11 17:47:53 2020
InstallationDate: Installed on 2020-10-27 (14 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
Lpstat: device for EPSON-Epson-Stylus-SX235:
dnssd://Epson%20Stylus%20SX235._pdl-datastream._tcp.local/
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 05c8:03d2 Cheng Uei Precision Industry Co., Ltd
(Foxlink) HP TrueVision HD Camera
Bus 001 Device 003: ID 0bda:b00a Realtek Semiconductor Corp. Bluetooth Radio
Bus 001 Device 004: ID 062a:4180 MosArt Semiconductor Corp. 2.4G INPUT DEVICE
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP 250 G7 Notebook PC
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/EPSON-Epson-Stylus-SX235.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/EPSON-Epson-Stylus-SX235.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-52-generic
root=UUID=7b9265a8-c279-4d43-852e-8f18f0c7cb8e ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/31/2020
dmi.bios.vendor: Insyde
dmi.bios.version: F.33
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 86C1
dmi.board.vendor: HP
dmi.board.version: 89.35
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.33:bd07/31/2020:svnHP:pnHP250G7NotebookPC:pvrType1ProductConfigId:rvnHP:rn86C1:rvr89.35:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5336AN HP 200
dmi.product.name: HP 250 G7 Notebook PC
dmi.product.sku: 1F3N0EA#ABZ
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
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