Public bug reported:

Audio balance settings is reset when the volume is turned down to the
end.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-53.59-generic 5.4.65
Uname: Linux 5.4.0-53-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.11-0ubuntu27.12
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  alikosen   1560 F.... pulseaudio
 /dev/snd/pcmC0D0p:   alikosen   1560 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 17 10:47:56 2020
InstallationDate: Installed on 2020-11-11 (5 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: Dahili Ses - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_PulseAudioLog:
 Kas 17 09:05:03 LIPG500 dbus-daemon[770]: [system] Activating via systemd: 
service name='org.freedesktop.RealtimeKit1' unit='rtkit-daemon.service' 
requested by ':1.28' (uid=125 pid=972 comm="/usr/bin/pulseaudio --daemonize=no 
--log-target=jo" label="unconfined")
 Kas 17 09:05:44 LIPG500 systemd[952]: pulseaudio.service: Succeeded.
 Kas 17 09:05:54 LIPG500 systemd[952]: pulseaudio.socket: Succeeded.
Symptom_Type: Volume slider, or mixer problems
Title: [VIWGP, Conexant CX20757, Black Headphone Out, Left] volume slider 
problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/19/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 78CN25WW(V2.03)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: INVALID
dmi.board.vendor: LENOVO
dmi.board.version: 00000000Not Defined
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: INVALID
dmi.modalias: 
dmi:bvnLENOVO:bvr78CN25WW(V2.03):bd11/19/2013:svnLENOVO:pnVIWGP:pvrINVALID:rvnLENOVO:rnINVALID:rvr00000000NotDefined:cvnLENOVO:ct10:cvrINVALID:
dmi.product.family: IDEAPAD
dmi.product.name: VIWGP
dmi.product.sku: LENOVO_BI_IDEAPAD78
dmi.product.version: INVALID
dmi.sys.vendor: LENOVO

** Affects: alsa-driver (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal

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https://bugs.launchpad.net/bugs/1904525

Title:
  Audio balance settings is reset when the volume is turned down to the
  end.

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Audio balance settings is reset when the volume is turned down to the
  end.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.4.0-53.59-generic 5.4.65
  Uname: Linux 5.4.0-53-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.20.11-0ubuntu27.12
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  alikosen   1560 F.... pulseaudio
   /dev/snd/pcmC0D0p:   alikosen   1560 F...m pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Nov 17 10:47:56 2020
  InstallationDate: Installed on 2020-11-11 (5 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_Card: Dahili Ses - HDA Intel PCH
  Symptom_Jack: Black Headphone Out, Left
  Symptom_PulseAudioLog:
   Kas 17 09:05:03 LIPG500 dbus-daemon[770]: [system] Activating via systemd: 
service name='org.freedesktop.RealtimeKit1' unit='rtkit-daemon.service' 
requested by ':1.28' (uid=125 pid=972 comm="/usr/bin/pulseaudio --daemonize=no 
--log-target=jo" label="unconfined")
   Kas 17 09:05:44 LIPG500 systemd[952]: pulseaudio.service: Succeeded.
   Kas 17 09:05:54 LIPG500 systemd[952]: pulseaudio.socket: Succeeded.
  Symptom_Type: Volume slider, or mixer problems
  Title: [VIWGP, Conexant CX20757, Black Headphone Out, Left] volume slider 
problem
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/19/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 78CN25WW(V2.03)
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: INVALID
  dmi.board.vendor: LENOVO
  dmi.board.version: 00000000Not Defined
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: INVALID
  dmi.modalias: 
dmi:bvnLENOVO:bvr78CN25WW(V2.03):bd11/19/2013:svnLENOVO:pnVIWGP:pvrINVALID:rvnLENOVO:rnINVALID:rvr00000000NotDefined:cvnLENOVO:ct10:cvrINVALID:
  dmi.product.family: IDEAPAD
  dmi.product.name: VIWGP
  dmi.product.sku: LENOVO_BI_IDEAPAD78
  dmi.product.version: INVALID
  dmi.sys.vendor: LENOVO

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