If you can move the mouse around then Xorg is definitely not frozen. It
sounds like only gnome-shell is frozen.

** Summary changed:

- Xorg freeze
+ Gnome Shell freeze

** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu)

** Tags added: nvidia

** Summary changed:

- Gnome Shell freeze
+ [nvidia] Gnome Shell freeze

** Summary changed:

- [nvidia] Gnome Shell freeze
+ [nvidia] Gnome Shell freeze (page allocation failure in nvidia_modeset)

** Package changed: gnome-shell (Ubuntu) => nvidia-graphics-drivers-455
(Ubuntu)

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1904924

Title:
  [nvidia] Gnome Shell freeze (page allocation failure in
  nvidia_modeset)

Status in nvidia-graphics-drivers-455 package in Ubuntu:
  New

Bug description:
  Sounds like a fairly common problem according to [this
  page](https://wiki.ubuntu.com/X/Troubleshooting/Freeze): my display
  freezes, and while I'm still able to move the mouse around, I can't
  successfully click or type at any windows. It takes about 30 seconds
  for gnome-shell to restart, and then the clock starts running (and the
  system monitor starts updating) again.

  This problem has been bugging me for a few months now, but I'm not
  sure when it started. It tends to happen in clumps; sometimes it will
  go several days without happening, but once it starts it often happens
  twice pretty quickly, and often a few times across a day. I haven't
  been able to isolate what causes it, but more often than not it has
  something to do with clicking on a window or tab in Chrome. (It
  definitely also happens in other applications, though.)

  Every time it happens, dmesg contains a stack dump for gnome-shell
  ("page allocation failure"). I can provide gists of these dumps if
  that's helpful (and not already included in the apport data). So I'm
  not sure if this is actually an xorg thing or a gnome-shell thing.

  % lsb_release -rd
  Description:  Ubuntu 20.10
  Release:      20.10

  % dpkg -l xorg* gnome-shell* | grep '^ii'
  ii  gnome-shell                              3.38.1-1ubuntu1.1                
  amd64        graphical shell for the GNOME desktop
  ii  gnome-shell-common                       3.38.1-1ubuntu1.1                
  all          common files for the GNOME graphical shell
  ii  gnome-shell-extension-appindicator       34-1                             
  all          AppIndicator/KStatusNotifierItem support for GNOME Shell
  ii  gnome-shell-extension-desktop-icons      20.04.0+git20200908-1            
  all          desktop icon support for GNOME Shell
  ii  gnome-shell-extension-prefs              3.38.1-1ubuntu1.1                
  amd64        tool to enable / disable GNOME Shell extensions
  ii  gnome-shell-extension-system-monitor     38+git20200414-32cc79e-1         
  all          Display system information in GNOME Shell status bar
  ii  gnome-shell-extension-system76-power     
2.0.0~1602857239~20.10~914b531~dev all          Gnome-shell extension for 
System76 Power Management
  ii  gnome-shell-extension-ubuntu-dock        68ubuntu20.10.1                  
  all          Ubuntu Dock for GNOME Shell
  ii  gnome-shell-extensions                   3.38.1-1                         
  all          Extensions to extend functionality of GNOME Shell
  ii  xorg                                     1:7.7+19ubuntu15                 
  amd64        X.Org X Window System
  ii  xorg-docs-core                           1:1.7.1-1.1                      
  all          Core documentation for the X.org X Window System
  ii  xorg-sgml-doctools                       1:1.11-1                         
  all          Common tools for building X.Org SGML documentation

  ProblemType: Bug
  DistroRelease: Ubuntu 20.10
  Package: xorg 1:7.7+19ubuntu15
  ProcVersionSignature: Ubuntu 
5.8.0-7630.32~1605108806~20.10~7e52b13~dev-generic 5.8.17
  Uname: Linux 5.8.0-7630-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  .proc.driver.nvidia.capabilities.gpu0: Error: [Errno 21] Is a directory: 
'/proc/driver/nvidia/capabilities/gpu0'
  .proc.driver.nvidia.capabilities.mig: Error: [Errno 21] Is a directory: 
'/proc/driver/nvidia/capabilities/mig'
  .proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory: 
'/proc/driver/nvidia/gpus/0000:01:00.0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.suspend: suspend hibernate resume
  .proc.driver.nvidia.suspend_depth: default modeset uvm
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  455.38  Thu Oct 22 06:06:59 
UTC 2020
   GCC version:  gcc version 10.2.0 (Ubuntu 10.2.0-13ubuntu1)
  ApportVersion: 2.20.11-0ubuntu50.1
  Architecture: amd64
  BootLog:
   
  CasperMD5CheckResult: skip
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Nov 19 15:05:17 2020
  DistUpgraded: 2020-11-16 10:15:57,099 DEBUG Running PostInstallScript: 
'./xorg_fix_proprietary.py'
  DistroCodename: groovy
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   NVIDIA Corporation GP106 [GeForce GTX 1060 3GB] [10de:1c02] (rev a1) 
(prog-if 00 [VGA controller])
     Subsystem: eVga.com. Corp. GP106 [GeForce GTX 1060 3GB] [3842:6162]
  InstallationDate: Installed on 2018-01-19 (1035 days ago)
  InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20180105.1)
  MachineType: System76, Inc. Wild Dog Performance
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-7630-generic 
root=UUID=e12a4ebc-6235-4471-a2da-3f9da9d48f74 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: Upgraded to groovy on 2020-11-16 (3 days ago)
  dmi.bios.date: 03/05/2013
  dmi.bios.release: 4.6
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: KCH7710H.86A.0108.2013.0305.1638
  dmi.board.name: DH77KC
  dmi.board.vendor: Intel Corporation
  dmi.board.version: AAG39641-400
  dmi.chassis.type: 3
  dmi.chassis.vendor: System76, Inc.
  dmi.chassis.version: wilp9
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrKCH7710H.86A.0108.2013.0305.1638:bd03/05/2013:br4.6:svnSystem76,Inc.:pnWildDogPerformance:pvrwilp9:rvnIntelCorporation:rnDH77KC:rvrAAG39641-400:cvnSystem76,Inc.:ct3:cvrwilp9:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: Wild Dog Performance
  dmi.product.sku: To be filled by O.E.M.
  dmi.product.version: wilp9
  dmi.sys.vendor: System76, Inc.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.102-1ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.1-1
  version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.1-1
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200714-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

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