I am not very familiar with how all this works. Could you please tell me what would my next plan of action be? I have problems with all our laptops and have lost so many documents as a result of trying to install Ubuntu 20.04. Please help
-- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1906309 Title: printer configuration with ubuntu 20.04 - Epson ET 2750 printer not found Status in cups package in Ubuntu: New Bug description: I don't know if this is a bug, just have been having lots of problems with all my laptops after trying to get new version of ubuntu. Don't know if my version is corrupt. Ubuntu 20.04.1 Lts Focal When i Typed 'apt-cache policy pkgname', N : Unable to locate package pkgname I was trying to send document to print (which was no problem) until 3 days ago Nothing happened - it said printer error. I deleted the printer and tried to reinstall it - but still it wouldn't print. Also all my libreoffice files have been converted to excel format in read only format. Why? ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: cups 2.3.1-9ubuntu1.1 ProcVersionSignature: Ubuntu 5.4.0-54.60-generic 5.4.65 Uname: Linux 5.4.0-54-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.13 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon Nov 30 14:40:52 2020 InstallationDate: Installed on 2018-04-30 (945 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lpstat: device for CUPS-BRF-Printer: cups-brf:/ MachineType: Hewlett-Packard HP Folio 13 Notebook PC Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/CUPS-BRF-Printer.ppd'] failed with exit code 2: grep: /etc/cups/ppd/CUPS-BRF-Printer.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-54-generic root=UUID=0950c369-cf83-439d-aabf-379cc7bfdd0d ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to focal on 2020-09-15 (75 days ago) dmi.bios.date: 03/05/2012 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.06 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 17F8 dmi.board.vendor: Hewlett-Packard dmi.board.version: 46.34 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnHewlett-Packard:bvrF.06:bd03/05/2012:svnHewlett-Packard:pnHPFolio13NotebookPC:pvr068C100000204A00000320100:rvnHewlett-Packard:rn17F8:rvr46.34:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV dmi.product.name: HP Folio 13 Notebook PC dmi.product.sku: A3V88PA#UUF dmi.product.version: 068C100000204A00000320100 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1906309/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
