[Touch-packages] [Bug 1910768] Re: apport-collect hangs and makes computer hang
[Expired for apport (Ubuntu) because there has been no activity for 60 days.] ** Changed in: apport (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1910768 Title: apport-collect hangs and makes computer hang Status in apport package in Ubuntu: Expired Bug description: This bug is related to bug 1723558 (https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1723558) but I could not transfer the generated information. After a crash of bluetoothd (see bug 1910405) I tried to run apport- collect with the bug ID, but the process hangs. After clicking cancel, it makes the computer hang totally, except running teams calls that keep streaming but without interaction possible. All is released when apport is killed manually. The problem also occurs when a crash of the Brave browser causes a call to apport. This bug is generated through ubuntu-bug -w after clicking on the apport-collect window. This second apport process doesn't hang. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: apport-gtk 2.20.9-0ubuntu7.21 ProcVersionSignature: Ubuntu 5.4.0-58.64~18.04.1-generic 5.4.73 Uname: Linux 5.4.0-58-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.21 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Jan 8 15:29:04 2021 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92 ExecutablePath: /usr/share/apport/apport-gtk InstallationDate: Installed on 2019-11-22 (412 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 InterpreterPath: /usr/bin/python3.6 PackageArchitecture: all Python3Details: /usr/bin/python3.6, Python 3.6.9, python3-minimal, 3.6.7-1~18.04 PythonDetails: /usr/bin/python2.7, Python 2.7.17, python-minimal, 2.7.15~rc1-1 SourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1910768/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1910768] Re: apport-collect hangs and makes computer hang
@Tomislav, can you report a separate bug? My gut feeling is that you experienced a different issue (with similar symptoms). @Peter, sadly the stack trace posted only contains threading.py and nothing from apport itself. So I have not enough information to fix this bug without a test case. Can you reproduce the issue and can come up with a test case? ** Changed in: apport (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1910768 Title: apport-collect hangs and makes computer hang Status in apport package in Ubuntu: Incomplete Bug description: This bug is related to bug 1723558 (https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1723558) but I could not transfer the generated information. After a crash of bluetoothd (see bug 1910405) I tried to run apport- collect with the bug ID, but the process hangs. After clicking cancel, it makes the computer hang totally, except running teams calls that keep streaming but without interaction possible. All is released when apport is killed manually. The problem also occurs when a crash of the Brave browser causes a call to apport. This bug is generated through ubuntu-bug -w after clicking on the apport-collect window. This second apport process doesn't hang. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: apport-gtk 2.20.9-0ubuntu7.21 ProcVersionSignature: Ubuntu 5.4.0-58.64~18.04.1-generic 5.4.73 Uname: Linux 5.4.0-58-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.21 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Jan 8 15:29:04 2021 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92 ExecutablePath: /usr/share/apport/apport-gtk InstallationDate: Installed on 2019-11-22 (412 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 InterpreterPath: /usr/bin/python3.6 PackageArchitecture: all Python3Details: /usr/bin/python3.6, Python 3.6.9, python3-minimal, 3.6.7-1~18.04 PythonDetails: /usr/bin/python2.7, Python 2.7.17, python-minimal, 2.7.15~rc1-1 SourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1910768/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1910768] Re: apport-collect hangs and makes computer hang
I see a similar (same?) issue: if I say a bug is display-related, apport collecting problem information hangs ~20% through the process and neither "Cancel" nor (x) can stop the process. Cancel in the parent window helps. This is on 20.04. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1910768 Title: apport-collect hangs and makes computer hang Status in apport package in Ubuntu: Confirmed Bug description: This bug is related to bug 1723558 (https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1723558) but I could not transfer the generated information. After a crash of bluetoothd (see bug 1910405) I tried to run apport- collect with the bug ID, but the process hangs. After clicking cancel, it makes the computer hang totally, except running teams calls that keep streaming but without interaction possible. All is released when apport is killed manually. The problem also occurs when a crash of the Brave browser causes a call to apport. This bug is generated through ubuntu-bug -w after clicking on the apport-collect window. This second apport process doesn't hang. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: apport-gtk 2.20.9-0ubuntu7.21 ProcVersionSignature: Ubuntu 5.4.0-58.64~18.04.1-generic 5.4.73 Uname: Linux 5.4.0-58-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.21 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Jan 8 15:29:04 2021 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92 ExecutablePath: /usr/share/apport/apport-gtk InstallationDate: Installed on 2019-11-22 (412 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 InterpreterPath: /usr/bin/python3.6 PackageArchitecture: all Python3Details: /usr/bin/python3.6, Python 3.6.9, python3-minimal, 3.6.7-1~18.04 PythonDetails: /usr/bin/python2.7, Python 2.7.17, python-minimal, 2.7.15~rc1-1 SourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1910768/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1910768] Re: apport-collect hangs and makes computer hang
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: apport (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1910768 Title: apport-collect hangs and makes computer hang Status in apport package in Ubuntu: Confirmed Bug description: This bug is related to bug 1723558 (https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1723558) but I could not transfer the generated information. After a crash of bluetoothd (see bug 1910405) I tried to run apport- collect with the bug ID, but the process hangs. After clicking cancel, it makes the computer hang totally, except running teams calls that keep streaming but without interaction possible. All is released when apport is killed manually. The problem also occurs when a crash of the Brave browser causes a call to apport. This bug is generated through ubuntu-bug -w after clicking on the apport-collect window. This second apport process doesn't hang. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: apport-gtk 2.20.9-0ubuntu7.21 ProcVersionSignature: Ubuntu 5.4.0-58.64~18.04.1-generic 5.4.73 Uname: Linux 5.4.0-58-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.21 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Jan 8 15:29:04 2021 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92 ExecutablePath: /usr/share/apport/apport-gtk InstallationDate: Installed on 2019-11-22 (412 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 InterpreterPath: /usr/bin/python3.6 PackageArchitecture: all Python3Details: /usr/bin/python3.6, Python 3.6.9, python3-minimal, 3.6.7-1~18.04 PythonDetails: /usr/bin/python2.7, Python 2.7.17, python-minimal, 2.7.15~rc1-1 SourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1910768/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1910768] Re: apport-collect hangs and makes computer hang
This time I could kill the proces from terminal instead of having to do a remote login over ssh: $ apport-collect 1910405 ^CException ignored in: Traceback (most recent call last): File "/usr/lib/python3.6/threading.py", line 1294, in _shutdown t.join() File "/usr/lib/python3.6/threading.py", line 1056, in join self._wait_for_tstate_lock() File "/usr/lib/python3.6/threading.py", line 1072, in _wait_for_tstate_lock elif lock.acquire(block, timeout): KeyboardInterrupt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1910768 Title: apport-collect hangs and makes computer hang Status in apport package in Ubuntu: New Bug description: This bug is related to bug 1723558 (https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1723558) but I could not transfer the generated information. After a crash of bluetoothd (see bug 1910405) I tried to run apport- collect with the bug ID, but the process hangs. After clicking cancel, it makes the computer hang totally, except running teams calls that keep streaming but without interaction possible. All is released when apport is killed manually. The problem also occurs when a crash of the Brave browser causes a call to apport. This bug is generated through ubuntu-bug -w after clicking on the apport-collect window. This second apport process doesn't hang. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: apport-gtk 2.20.9-0ubuntu7.21 ProcVersionSignature: Ubuntu 5.4.0-58.64~18.04.1-generic 5.4.73 Uname: Linux 5.4.0-58-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.21 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Jan 8 15:29:04 2021 DistributionChannelDescriptor: # This is the distribution channel descriptor for the OEM CDs # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92 ExecutablePath: /usr/share/apport/apport-gtk InstallationDate: Installed on 2019-11-22 (412 days ago) InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 20180608-09:38 InterpreterPath: /usr/bin/python3.6 PackageArchitecture: all Python3Details: /usr/bin/python3.6, Python 3.6.9, python3-minimal, 3.6.7-1~18.04 PythonDetails: /usr/bin/python2.7, Python 2.7.17, python-minimal, 2.7.15~rc1-1 SourcePackage: apport UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1910768/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1910768] Re: apport-collect hangs and makes computer hang
$ cat /var/log/apport.log
ERROR: apport (pid 16819) Fri Jan 8 13:01:19 2021: called for pid 31066,
signal 4, core limit 0, dump mode 1
ERROR: apport (pid 16819) Fri Jan 8 13:01:19 2021: executable:
/opt/brave.com/brave/brave (command line "/opt/brave.com/brave/brave")
ERROR: apport (pid 16819) Fri Jan 8 13:01:19 2021: is_closing_session(): no
DBUS_SESSION_BUS_ADDRESS in environment
ERROR: apport (pid 16819) Fri Jan 8 13:05:33 2021: Unhandled exception:
Traceback (most recent call last):
File "/usr/share/apport/apport", line 800, in
os.chmod(report, 0o640)
FileNotFoundError: [Errno 2] No such file or directory:
'/var/crash/_opt_brave.com_brave_brave.1001.crash'
ERROR: apport (pid 16819) Fri Jan 8 13:05:33 2021: pid: 16819, uid: 1001, gid:
1001, euid: 1001, egid: 1001
ERROR: apport (pid 16819) Fri Jan 8 13:05:33 2021: environment: environ({})
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/1910768
Title:
apport-collect hangs and makes computer hang
Status in apport package in Ubuntu:
New
Bug description:
This bug is related to bug 1723558
(https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1723558) but I
could not transfer the generated information.
After a crash of bluetoothd (see bug 1910405) I tried to run apport-
collect with the bug ID, but the process hangs. After clicking cancel,
it makes the computer hang totally, except running teams calls that
keep streaming but without interaction possible. All is released when
apport is killed manually.
The problem also occurs when a crash of the Brave browser causes a
call to apport.
This bug is generated through ubuntu-bug -w after clicking on the
apport-collect window. This second apport process doesn't hang.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: apport-gtk 2.20.9-0ubuntu7.21
ProcVersionSignature: Ubuntu 5.4.0-58.64~18.04.1-generic 5.4.73
Uname: Linux 5.4.0-58-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.21
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Jan 8 15:29:04 2021
DistributionChannelDescriptor:
# This is the distribution channel descriptor for the OEM CDs
# For more information see
http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-bionic-amd64-20180608-47+beaver-three-eyed-raven+X92
ExecutablePath: /usr/share/apport/apport-gtk
InstallationDate: Installed on 2019-11-22 (412 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary
20180608-09:38
InterpreterPath: /usr/bin/python3.6
PackageArchitecture: all
Python3Details: /usr/bin/python3.6, Python 3.6.9, python3-minimal,
3.6.7-1~18.04
PythonDetails: /usr/bin/python2.7, Python 2.7.17, python-minimal, 2.7.15~rc1-1
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1910768/+subscriptions
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