Public bug reported:
Hello,
I would like to report a problem with fractional scaling.
I have set it at 125%. I'm using a Huawei Matebook 13inch 2020 AMD (Ryzen 5
3500u) with Radeon Vega 8 Graphics.
After starting the laptop, at the logon screen, the scaling seems to be
at 200% but after I logon and go into my user session it turns to a
scaling of 125%. At that moment I see 2 mouse pointers, one scaled 200%
and one scaled at 125%. The mouse pointer which is scaled at 200%
remains in its last position before the login process. It stays on top
of any app or window that you open which is a bit annoying.
The second mouse pointer (scaled at 125%) behaves normally.
I tried to take a screenshot, but on a screenshot neither mouse pointer
appear so I took a picture which I've added to this bug report.
This bug is not specific to this version of Ubuntu, I can reproduce the
problem in version 20.10. I haven't tried this in version 20.04. PopOS
20.10 does not exhibit this problem.
It's a pity that Gnome has not yet made a better implementation of
fractional scaling, high density display have been around for a while
now. One would expect if one sets the scaling at 125%, that this would
be applied system wide (sorry for the rant).
Best regards,
Eric
P.S. : Sorry if this bug has been reported in a wrong category.
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: xorg 1:7.7+19ubuntu15
ProcVersionSignature: Ubuntu 5.8.0-36.40+21.04.1-generic 5.8.18
Uname: Linux 5.8.0-36-generic x86_64
ApportVersion: 2.20.11-0ubuntu55
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Feb 3 20:49:00 2021
DistUpgraded: Fresh install
DistroCodename: hirsute
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2) (prog-if
00 [VGA controller])
Subsystem: Huawei Technologies Co., Ltd. Picasso [19e5:3e14]
InstallationDate: Installed on 2021-02-03 (0 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Alpha amd64 (20210123)
MachineType: HUAWEI HN-WX9X
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-36-generic
root=UUID=b98eae12-e501-4bfe-88e5-b713ae9b9843 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/04/2020
dmi.bios.release: 1.13
dmi.bios.vendor: HUAWEI
dmi.bios.version: 1.13
dmi.board.asset.tag: N/A
dmi.board.name: HN-WX9X-PCB
dmi.board.vendor: HUAWEI
dmi.board.version: M1130
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: HUAWEI
dmi.chassis.version: M1130
dmi.ec.firmware.release: 1.13
dmi.modalias:
dmi:bvnHUAWEI:bvr1.13:bd09/04/2020:br1.13:efr1.13:svnHUAWEI:pnHN-WX9X:pvrM1130:rvnHUAWEI:rnHN-WX9X-PCB:rvrM1130:cvnHUAWEI:ct10:cvrM1130:
dmi.product.family: MateBook
dmi.product.name: HN-WX9X
dmi.product.sku: C100
dmi.product.version: M1130
dmi.sys.vendor: HUAWEI
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.103-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.3.2-1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200714-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug hirsute reproducible third-party-packages ubuntu
** Attachment added: "picture of the screen as the problem occurs"
https://bugs.launchpad.net/bugs/1914467/+attachment/5459480/+files/IMG_0508.jpeg
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1914467
Title:
Problem with fractional scaling
Status in xorg package in Ubuntu:
New
Bug description:
Hello,
I would like to report a problem with fractional scaling.
I have set it at 125%. I'm using a Huawei Matebook 13inch 2020 AMD (Ryzen 5
3500u) with Radeon Vega 8 Graphics.
After starting the laptop, at the logon screen, the scaling seems to
be at 200% but after I logon and go into my user session it turns to a
scaling of 125%. At that moment I see 2 mouse pointers, one scaled
200% and one scaled at 125%. The mouse pointer which is scaled at
200% remains in its last position before the login process. It stays
on top of any app or window that you open which is a bit annoying.
The second mouse pointer (scaled at 125%) behaves normally.
I tried to take a screenshot, but on a screenshot neither mouse
pointer appear so I took a picture which I've added to this bug
report.
This bug is not specific to this version of Ubuntu, I can reproduce
the problem in version 20.10. I haven't tried this in version 20.04.
PopOS 20.10 does not exhibit this problem.
It's a pity that Gnome has not yet made a better implementation of
fractional scaling, high density display have been around for a while
now. One would expect if one sets the scaling at 125%, that this would
be applied system wide (sorry for the rant).
Best regards,
Eric
P.S. : Sorry if this bug has been reported in a wrong category.
ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: xorg 1:7.7+19ubuntu15
ProcVersionSignature: Ubuntu 5.8.0-36.40+21.04.1-generic 5.8.18
Uname: Linux 5.8.0-36-generic x86_64
ApportVersion: 2.20.11-0ubuntu55
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Feb 3 20:49:00 2021
DistUpgraded: Fresh install
DistroCodename: hirsute
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Picasso [1002:15d8] (rev c2) (prog-if
00 [VGA controller])
Subsystem: Huawei Technologies Co., Ltd. Picasso [19e5:3e14]
InstallationDate: Installed on 2021-02-03 (0 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Alpha amd64 (20210123)
MachineType: HUAWEI HN-WX9X
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-36-generic
root=UUID=b98eae12-e501-4bfe-88e5-b713ae9b9843 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/04/2020
dmi.bios.release: 1.13
dmi.bios.vendor: HUAWEI
dmi.bios.version: 1.13
dmi.board.asset.tag: N/A
dmi.board.name: HN-WX9X-PCB
dmi.board.vendor: HUAWEI
dmi.board.version: M1130
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: HUAWEI
dmi.chassis.version: M1130
dmi.ec.firmware.release: 1.13
dmi.modalias:
dmi:bvnHUAWEI:bvr1.13:bd09/04/2020:br1.13:efr1.13:svnHUAWEI:pnHN-WX9X:pvrM1130:rvnHUAWEI:rnHN-WX9X-PCB:rvrM1130:cvnHUAWEI:ct10:cvrM1130:
dmi.product.family: MateBook
dmi.product.name: HN-WX9X
dmi.product.sku: C100
dmi.product.version: M1130
dmi.sys.vendor: HUAWEI
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.103-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.3.2-1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200714-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
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