Public bug reported: please fix this.
ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-65.73-generic 5.4.78 Uname: Linux 5.4.0-65-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: suryansh 1898 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Thu Feb 25 19:54:28 2021 InstallationDate: Installed on 2019-11-28 (454 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: suryansh 1898 F.... pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [X542UQ, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: Upgraded to focal on 2020-05-13 (288 days ago) dmi.bios.date: 05/18/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X542UQ.202 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X542UQ dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX542UQ.202:bd05/18/2017:svnASUSTeKCOMPUTERINC.:pnX542UQ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX542UQ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: X dmi.product.name: X542UQ dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1916903 Title: [X542UQ, Realtek ALC294, Mic, Internal] No sound at all Status in alsa-driver package in Ubuntu: New Bug description: please fix this. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-65.73-generic 5.4.78 Uname: Linux 5.4.0-65-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.16 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: suryansh 1898 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Thu Feb 25 19:54:28 2021 InstallationDate: Installed on 2019-11-28 (454 days ago) InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: suryansh 1898 F.... pulseaudio Symptom_Jack: Mic, Internal Symptom_Type: No sound at all Title: [X542UQ, Realtek ALC294, Mic, Internal] No sound at all UpgradeStatus: Upgraded to focal on 2020-05-13 (288 days ago) dmi.bios.date: 05/18/2017 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: X542UQ.202 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: X542UQ dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX542UQ.202:bd05/18/2017:svnASUSTeKCOMPUTERINC.:pnX542UQ:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX542UQ:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: X dmi.product.name: X542UQ dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1916903/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp