Public bug reported:
I have two mice each with their own dongle. 1 is the microsoft sculpt
keyboard mouse combo and the other is a logitech master2 (using dongle
not bluetooth). Both of the mice work while in the login screen but
once you log in neither will control the cursor.
I know they are connected because:
- keyboard works for the microsoft sculpt
- the logitech mouse is detected by the solar app i use to configure it.
- they both work during login
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.11.0-34.36~20.04.1-generic 5.11.22
Uname: Linux 5.11.0-34-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 470.57.02 Tue Jul 13 16:14:05
UTC 2021
GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-17ubuntu1~20.04)
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Sep 9 09:19:31 2021
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
nvidia, 470.57.02, 5.11.0-27-generic, x86_64: installed
nvidia, 470.57.02, 5.11.0-34-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation UHD Graphics [8086:9bc4] (rev 05) (prog-if 00 [VGA
controller])
Subsystem: Dell Device [1028:098f]
NVIDIA Corporation TU106 [GeForce RTX 2060] [10de:1f12] (rev a1) (prog-if 00
[VGA controller])
Subsystem: Dell Device [1028:098f]
InstallationDate: Installed on 2021-03-25 (167 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64
(20210209.1)
MachineType: Dell Inc. XPS 17 9700
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-34-generic
root=UUID=1cef9c97-5ee0-47f7-aa9e-da9d48059d31 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/21/2021
dmi.bios.release: 1.8
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.8.2
dmi.board.name: 0CXCCY
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.8.2:bd05/21/2021:br1.8:svnDellInc.:pnXPS179700:pvr:sku098F:rvnDellInc.:rn0CXCCY:rvrA03:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 17 9700
dmi.product.sku: 098F
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.04.1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal third-party-packages ubuntu
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Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1943137
Title:
Mouse is connected however input does not move cursor
Status in xorg package in Ubuntu:
New
Bug description:
I have two mice each with their own dongle. 1 is the microsoft sculpt
keyboard mouse combo and the other is a logitech master2 (using dongle
not bluetooth). Both of the mice work while in the login screen but
once you log in neither will control the cursor.
I know they are connected because:
- keyboard works for the microsoft sculpt
- the logitech mouse is detected by the solar app i use to configure it.
- they both work during login
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.11.0-34.36~20.04.1-generic 5.11.22
Uname: Linux 5.11.0-34-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 470.57.02 Tue Jul 13
16:14:05 UTC 2021
GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-17ubuntu1~20.04)
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Sep 9 09:19:31 2021
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
nvidia, 470.57.02, 5.11.0-27-generic, x86_64: installed
nvidia, 470.57.02, 5.11.0-34-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation UHD Graphics [8086:9bc4] (rev 05) (prog-if 00 [VGA
controller])
Subsystem: Dell Device [1028:098f]
NVIDIA Corporation TU106 [GeForce RTX 2060] [10de:1f12] (rev a1) (prog-if 00
[VGA controller])
Subsystem: Dell Device [1028:098f]
InstallationDate: Installed on 2021-03-25 (167 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64
(20210209.1)
MachineType: Dell Inc. XPS 17 9700
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-34-generic
root=UUID=1cef9c97-5ee0-47f7-aa9e-da9d48059d31 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/21/2021
dmi.bios.release: 1.8
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.8.2
dmi.board.name: 0CXCCY
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.8.2:bd05/21/2021:br1.8:svnDellInc.:pnXPS179700:pvr:sku098F:rvnDellInc.:rn0CXCCY:rvrA03:cvnDellInc.:ct10:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 17 9700
dmi.product.sku: 098F
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.04.1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
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