[Touch-packages] [Bug 1967995] Re: [USB-Audio - Logitech G930 Headset, playback] Underruns, dropouts or crackling sound
This got fixed for me with 5.13.0-41-generic. ** Changed in: alsa-driver (Ubuntu) Status: Confirmed => Fix Released -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1967995 Title: [USB-Audio - Logitech G930 Headset, playback] Underruns, dropouts or crackling sound Status in alsa-driver package in Ubuntu: Fix Released Bug description: In the last 24 hours, my system has started having skipping/stuttering audio when gaming, or watching videos on youtube in chrome, and no audio at all when using VLC to play music files or watching youtube in Firefox. I believe I did a system update in the last week or so but I don't know if that is the cause. Description: Ubuntu 20.04.4 LTS Release: 20.04 alsa-base: Installed: 1.0.25+dfsg-0ubuntu5 Candidate: 1.0.25+dfsg-0ubuntu5 Version table: *** 1.0.25+dfsg-0ubuntu5 500 500 http://us.archive.ubuntu.com/ubuntu focal/main amd64 Packages 500 http://us.archive.ubuntu.com/ubuntu focal/main i386 Packages 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.13.0-39.44~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-39-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Wed Apr 6 00:05:34 2022 InstallationDate: Installed on 2020-08-31 (582 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Headset successful Symptom_Card: G930 - Logitech G930 Headset Symptom_PulseAudioLog: Apr 05 23:40:42 nzxt dbus-daemon[1169]: [system] Activating via systemd: service name='org.freedesktop.RealtimeKit1' unit='rtkit-daemon.service' requested by ':1.40' (uid=125 pid=1765 comm="/usr/bin/pulseaudio --daemonize=no --log-target=jo" label="unconfined") Apr 05 23:41:59 nzxt systemd[1655]: pulseaudio.service: Succeeded. Apr 05 23:42:09 nzxt systemd[1655]: pulseaudio.socket: Succeeded. Apr 05 23:49:33 nzxt sudo[8926]: root : TTY=unknown ; PWD=/home/raj ; USER=raj ; ENV=DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus ; COMMAND=/usr/bin/xdg-open https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+filebug/b77c80a0-b575-11ec-b9ed-40a8f0305cb4? Apr 05 23:54:56 nzxt sudo[11680]: root : TTY=unknown ; PWD=/home/raj ; USER=raj ; ENV=DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus ; COMMAND=/usr/bin/xdg-open https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+filebug/77aee818-b576-11ec-b78d-40a8f0308420? Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: Underruns, dropouts, or "crackling" sound Title: [USB-Audio - Logitech G930 Headset, playback] Underruns, dropouts or crackling sound UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/27/2019 dmi.bios.release: 5.14 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F50 dmi.board.asset.tag: Default string dmi.board.name: B450 I AORUS PRO WIFI-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF50:bd11/27/2019:br5.14:svnGigabyteTechnologyCo.,Ltd.:pnB450IAORUSPROWIFI:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnB450IAORUSPROWIFI-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring: dmi.product.family: Default string dmi.product.name: B450 I AORUS PRO WIFI dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1967995/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1967995] Re: [USB-Audio - Logitech G930 Headset, playback] Underruns, dropouts or crackling sound
I have the same problem using a a Logitech H390 on kernels newer than -35. Also, I think this could be a dupe or at least related to Bug #1966091 (please note that in the comments people there talks about USB connected audio devices). -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1967995 Title: [USB-Audio - Logitech G930 Headset, playback] Underruns, dropouts or crackling sound Status in alsa-driver package in Ubuntu: Confirmed Bug description: In the last 24 hours, my system has started having skipping/stuttering audio when gaming, or watching videos on youtube in chrome, and no audio at all when using VLC to play music files or watching youtube in Firefox. I believe I did a system update in the last week or so but I don't know if that is the cause. Description: Ubuntu 20.04.4 LTS Release: 20.04 alsa-base: Installed: 1.0.25+dfsg-0ubuntu5 Candidate: 1.0.25+dfsg-0ubuntu5 Version table: *** 1.0.25+dfsg-0ubuntu5 500 500 http://us.archive.ubuntu.com/ubuntu focal/main amd64 Packages 500 http://us.archive.ubuntu.com/ubuntu focal/main i386 Packages 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.13.0-39.44~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-39-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Wed Apr 6 00:05:34 2022 InstallationDate: Installed on 2020-08-31 (582 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Headset successful Symptom_Card: G930 - Logitech G930 Headset Symptom_PulseAudioLog: Apr 05 23:40:42 nzxt dbus-daemon[1169]: [system] Activating via systemd: service name='org.freedesktop.RealtimeKit1' unit='rtkit-daemon.service' requested by ':1.40' (uid=125 pid=1765 comm="/usr/bin/pulseaudio --daemonize=no --log-target=jo" label="unconfined") Apr 05 23:41:59 nzxt systemd[1655]: pulseaudio.service: Succeeded. Apr 05 23:42:09 nzxt systemd[1655]: pulseaudio.socket: Succeeded. Apr 05 23:49:33 nzxt sudo[8926]: root : TTY=unknown ; PWD=/home/raj ; USER=raj ; ENV=DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus ; COMMAND=/usr/bin/xdg-open https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+filebug/b77c80a0-b575-11ec-b9ed-40a8f0305cb4? Apr 05 23:54:56 nzxt sudo[11680]: root : TTY=unknown ; PWD=/home/raj ; USER=raj ; ENV=DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus ; COMMAND=/usr/bin/xdg-open https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+filebug/77aee818-b576-11ec-b78d-40a8f0308420? Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: Underruns, dropouts, or "crackling" sound Title: [USB-Audio - Logitech G930 Headset, playback] Underruns, dropouts or crackling sound UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/27/2019 dmi.bios.release: 5.14 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F50 dmi.board.asset.tag: Default string dmi.board.name: B450 I AORUS PRO WIFI-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF50:bd11/27/2019:br5.14:svnGigabyteTechnologyCo.,Ltd.:pnB450IAORUSPROWIFI:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnB450IAORUSPROWIFI-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring: dmi.product.family: Default string dmi.product.name: B450 I AORUS PRO WIFI dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1967995/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1967995] Re: [USB-Audio - Logitech G930 Headset, playback] Underruns, dropouts or crackling sound
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: alsa-driver (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1967995 Title: [USB-Audio - Logitech G930 Headset, playback] Underruns, dropouts or crackling sound Status in alsa-driver package in Ubuntu: Confirmed Bug description: In the last 24 hours, my system has started having skipping/stuttering audio when gaming, or watching videos on youtube in chrome, and no audio at all when using VLC to play music files or watching youtube in Firefox. I believe I did a system update in the last week or so but I don't know if that is the cause. Description: Ubuntu 20.04.4 LTS Release: 20.04 alsa-base: Installed: 1.0.25+dfsg-0ubuntu5 Candidate: 1.0.25+dfsg-0ubuntu5 Version table: *** 1.0.25+dfsg-0ubuntu5 500 500 http://us.archive.ubuntu.com/ubuntu focal/main amd64 Packages 500 http://us.archive.ubuntu.com/ubuntu focal/main i386 Packages 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.13.0-39.44~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-39-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Wed Apr 6 00:05:34 2022 InstallationDate: Installed on 2020-08-31 (582 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Headset successful Symptom_Card: G930 - Logitech G930 Headset Symptom_PulseAudioLog: Apr 05 23:40:42 nzxt dbus-daemon[1169]: [system] Activating via systemd: service name='org.freedesktop.RealtimeKit1' unit='rtkit-daemon.service' requested by ':1.40' (uid=125 pid=1765 comm="/usr/bin/pulseaudio --daemonize=no --log-target=jo" label="unconfined") Apr 05 23:41:59 nzxt systemd[1655]: pulseaudio.service: Succeeded. Apr 05 23:42:09 nzxt systemd[1655]: pulseaudio.socket: Succeeded. Apr 05 23:49:33 nzxt sudo[8926]: root : TTY=unknown ; PWD=/home/raj ; USER=raj ; ENV=DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus ; COMMAND=/usr/bin/xdg-open https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+filebug/b77c80a0-b575-11ec-b9ed-40a8f0305cb4? Apr 05 23:54:56 nzxt sudo[11680]: root : TTY=unknown ; PWD=/home/raj ; USER=raj ; ENV=DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus ; COMMAND=/usr/bin/xdg-open https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+filebug/77aee818-b576-11ec-b78d-40a8f0308420? Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: Underruns, dropouts, or "crackling" sound Title: [USB-Audio - Logitech G930 Headset, playback] Underruns, dropouts or crackling sound UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/27/2019 dmi.bios.release: 5.14 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F50 dmi.board.asset.tag: Default string dmi.board.name: B450 I AORUS PRO WIFI-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF50:bd11/27/2019:br5.14:svnGigabyteTechnologyCo.,Ltd.:pnB450IAORUSPROWIFI:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnB450IAORUSPROWIFI-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring: dmi.product.family: Default string dmi.product.name: B450 I AORUS PRO WIFI dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1967995/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1967995] Re: [USB-Audio - Logitech G930 Headset, playback] Underruns, dropouts or crackling sound
Similar issue for me with a Jabra Evolve 75 headset. As soon as microphone is used, e.g. for a call, the driver seems to get into a corrupted state where sound from speakers have crackling sound as long as microphone is active. The issue doesn't appear when starting with kernel 5.13.0-35. Looks like there have been some changes to usb-audio drivers with kernel version 5.13.0-37. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1967995 Title: [USB-Audio - Logitech G930 Headset, playback] Underruns, dropouts or crackling sound Status in alsa-driver package in Ubuntu: Confirmed Bug description: In the last 24 hours, my system has started having skipping/stuttering audio when gaming, or watching videos on youtube in chrome, and no audio at all when using VLC to play music files or watching youtube in Firefox. I believe I did a system update in the last week or so but I don't know if that is the cause. Description: Ubuntu 20.04.4 LTS Release: 20.04 alsa-base: Installed: 1.0.25+dfsg-0ubuntu5 Candidate: 1.0.25+dfsg-0ubuntu5 Version table: *** 1.0.25+dfsg-0ubuntu5 500 500 http://us.archive.ubuntu.com/ubuntu focal/main amd64 Packages 500 http://us.archive.ubuntu.com/ubuntu focal/main i386 Packages 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.13.0-39.44~20.04.1-generic 5.13.19 Uname: Linux 5.13.0-39-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Wed Apr 6 00:05:34 2022 InstallationDate: Installed on 2020-08-31 (582 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Headset successful Symptom_Card: G930 - Logitech G930 Headset Symptom_PulseAudioLog: Apr 05 23:40:42 nzxt dbus-daemon[1169]: [system] Activating via systemd: service name='org.freedesktop.RealtimeKit1' unit='rtkit-daemon.service' requested by ':1.40' (uid=125 pid=1765 comm="/usr/bin/pulseaudio --daemonize=no --log-target=jo" label="unconfined") Apr 05 23:41:59 nzxt systemd[1655]: pulseaudio.service: Succeeded. Apr 05 23:42:09 nzxt systemd[1655]: pulseaudio.socket: Succeeded. Apr 05 23:49:33 nzxt sudo[8926]: root : TTY=unknown ; PWD=/home/raj ; USER=raj ; ENV=DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus ; COMMAND=/usr/bin/xdg-open https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+filebug/b77c80a0-b575-11ec-b9ed-40a8f0305cb4? Apr 05 23:54:56 nzxt sudo[11680]: root : TTY=unknown ; PWD=/home/raj ; USER=raj ; ENV=DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus ; COMMAND=/usr/bin/xdg-open https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+filebug/77aee818-b576-11ec-b78d-40a8f0308420? Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: Underruns, dropouts, or "crackling" sound Title: [USB-Audio - Logitech G930 Headset, playback] Underruns, dropouts or crackling sound UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 11/27/2019 dmi.bios.release: 5.14 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F50 dmi.board.asset.tag: Default string dmi.board.name: B450 I AORUS PRO WIFI-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF50:bd11/27/2019:br5.14:svnGigabyteTechnologyCo.,Ltd.:pnB450IAORUSPROWIFI:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnB450IAORUSPROWIFI-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring: dmi.product.family: Default string dmi.product.name: B450 I AORUS PRO WIFI dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1967995/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
