Public bug reported:

After an upgrade from impish to jammy, update-manager rightly notifies
me that livepatch should be available:

  The software on this computer is up to date.
  Tip: You can use Livepatch to keep your computer more secure between restarts.

However, when I click on the 'Settings & Livepatch' button to launch
software-properties-gtk, after attaching a UA subscription to this
machine (which I hadn't done previously), the Livepatch toggle is grayed
out.

ua status says:

$ ua status
SERVICE       ENTITLED  STATUS    DESCRIPTION
cc-eal        yes       n/a       Common Criteria EAL2 Provisioning Packages
cis           yes       n/a       Security compliance and audit tools
esm-infra     yes       n/a       UA Infra: Extended Security Maintenance (ESM)
fips          yes       n/a       NIST-certified core packages
fips-updates  yes       n/a       NIST-certified core packages with priority 
security updates
livepatch     yes       n/a       Canonical Livepatch service

Enable services with: ua enable <service>

     Account: steve.langa...@canonical.com
Subscription: steve.langa...@canonical.com
$

Running 'sudo ua enable livepatch' reports:

Livepatch is not available for Ubuntu 22.04 (Jammy Jellyfish).

So perhaps this is an issue of update-manager only checking that we're
on an LTS, rather than checking that the livepatch service is available
from the server?  But, that also means connectivity issues could result
in the user never being prompted to enable livepatch.

When is livepatch going to be available for 22.04 LTS?

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: software-properties-gtk 0.99.22
ProcVersionSignature: Ubuntu 5.15.0-25.25-generic 5.15.30
Uname: Linux 5.15.0-25-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia zfs zunicode zavl icp zcommon 
znvpair
ApportVersion: 2.20.11-0ubuntu82
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 18 10:08:47 2022
InstallationDate: Installed on 2019-12-23 (846 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
SourcePackage: software-properties
UpgradeStatus: Upgraded to jammy on 2022-04-15 (3 days ago)

** Affects: software-properties (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug jammy

-- 
You received this bug notification because you are a member of Ubuntu
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Ubuntu.
https://bugs.launchpad.net/bugs/1969386

Title:
  software-properties-gtk Livepatch toggle is grayed out

Status in software-properties package in Ubuntu:
  New

Bug description:
  After an upgrade from impish to jammy, update-manager rightly notifies
  me that livepatch should be available:

    The software on this computer is up to date.
    Tip: You can use Livepatch to keep your computer more secure between 
restarts.

  However, when I click on the 'Settings & Livepatch' button to launch
  software-properties-gtk, after attaching a UA subscription to this
  machine (which I hadn't done previously), the Livepatch toggle is
  grayed out.

  ua status says:

  $ ua status
  SERVICE       ENTITLED  STATUS    DESCRIPTION
  cc-eal        yes       n/a       Common Criteria EAL2 Provisioning Packages
  cis           yes       n/a       Security compliance and audit tools
  esm-infra     yes       n/a       UA Infra: Extended Security Maintenance 
(ESM)
  fips          yes       n/a       NIST-certified core packages
  fips-updates  yes       n/a       NIST-certified core packages with priority 
security updates
  livepatch     yes       n/a       Canonical Livepatch service

  Enable services with: ua enable <service>

       Account: steve.langa...@canonical.com
  Subscription: steve.langa...@canonical.com
  $

  Running 'sudo ua enable livepatch' reports:

  Livepatch is not available for Ubuntu 22.04 (Jammy Jellyfish).

  So perhaps this is an issue of update-manager only checking that we're
  on an LTS, rather than checking that the livepatch service is
  available from the server?  But, that also means connectivity issues
  could result in the user never being prompted to enable livepatch.

  When is livepatch going to be available for 22.04 LTS?

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: software-properties-gtk 0.99.22
  ProcVersionSignature: Ubuntu 5.15.0-25.25-generic 5.15.30
  Uname: Linux 5.15.0-25-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia zfs zunicode zavl icp zcommon 
znvpair
  ApportVersion: 2.20.11-0ubuntu82
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Apr 18 10:08:47 2022
  InstallationDate: Installed on 2019-12-23 (846 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  PackageArchitecture: all
  SourcePackage: software-properties
  UpgradeStatus: Upgraded to jammy on 2022-04-15 (3 days ago)

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