[Touch-packages] [Bug 1982551] Re: Print is failed via USB
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: cups (Ubuntu)
Status: New => Confirmed
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1982551
Title:
Print is failed via USB
Status in cups package in Ubuntu:
Confirmed
Bug description:
Phenomenon:
After installing the driver (such as RICOH IM C6000 PS) via USB protocol, it
can be printed at the first time, but after the second or multiple times, the
job will be canceled.
Comment:
1.Wait a few minutes and the job still won't be printed.
2.After unplugging in and plugging in the USB cable, the job can be printed
3.The problem does not occur via network printing.
4.Other systems (such as Windows, Mac OS) do not have this problem.
Our analysis:
1.We think that part of the data was lost via USB transmission
2.In CUPS ErrorLog, the job has been delivered completely.
(refer to error_log->[Job 313])
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting renderer with command:
\"printf \"%%!PS-Adobe-3.0
D [21/Jul/2022:15:21:17 +0800] [Job 313] Title:
(/home/rits/文档/17540黑白-2017.doc)
D [21/Jul/2022:15:21:17 +0800] [Job 313] %%
D [21/Jul/2022:15:21:17 +0800] [Job 313]
%%\\n/lppswd()def\\n/usrcode()def\\n/sppswd()def\\nmark\\n/usrcode
where{pop}{/usrcode()def}ifelse\\n(rits) usrcode (20`date +%y%m%d%R | sed
\'s/://\'`) {setuserinfo} stopped\\ncleartomark\\nmark {\\n<<\\n /JobType 0\\n
/JobInfo <<\\n /UserID (rits)\\n /Time (20`date +%y%m%d%R | sed \'s/://\'`)\\n
/HostLoginName (rits)\\n /HostName (rits-OptiPlex-3010)\\n >>\\n>>
/RDeviceProcSet /ProcSet findresource /SetJobType get exec\\n}stopped
cleartomark\\nmark{\\nuserdict /RPS_BPdict 2 dict put\\nuserdict /RPS_BPdict
get begin /RPS_BP_MEDIAPOSITION null def end\\n} stopped
cleartomark\\nmark{\\nuserdict /RPS_BPdict get begin\\n/RPS_BP_MEDIATYPE (Auto)
def end\\n} stopped cleartomark\\nmark{\\n<<\\n/BannerPageMode
false\\n/MediaPosition null\\n/MediaType null\\n>>\\n/RDeviceProcSet\\n/ProcSet
findresource\\n/SetBannerPage get exec\\n} stopped cleartomark\\n\"; cat;\"
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"kid3\"
(generation 1)
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"kid4\"
(generation 2)
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"renderer\"
(generation 2)
D [21/Jul/2022:15:21:17 +0800] [Job 313] JCL: \033%-12345X@PJL
D [21/Jul/2022:15:21:17 +0800] [Job 313]
I [21/Jul/2022:15:21:25 +0800] [Job 313] Job completed.
3.However, I found an error on USB Request Block (URB) with Wireshark on
Ubuntu 18.04
[Error: undefined; Off fendingCommand: BPdict Flushing: rest of job (to end
of file) will be ignored] appeared at [URB BULK IN]
(refer to usb2.pcapng, snapshot.pn)
4.We extracted the accepted data on the printer side, the data is really lost.
(refer to prt00016.prn,
prt00013.prn is the data of normal print)
Description: Ubuntu 18.04.5 LTS
Release: 18.04
CUPS 2.2.7
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.9
ProcVersionSignature: Ubuntu 5.4.0-122.138~18.04.1-generic 5.4.192
Uname: Linux 5.4.0-122-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.28
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Jul 22 15:43:30 2022
InstallationDate: Installed on 2022-07-05 (16 days ago)
InstallationMedia: Ubuntu 18.04.5 LTS "Bionic Beaver" - Release amd64
(20200806.1)
MachineType: Dell Inc. OptiPlex 3010
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-122-generic
root=UUID=72470cc0-4db9-4b77-b9de-77d32b61feb5 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/16/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 042P49
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA11:bd09/16/2013:svnDellInc.:pnOptiPlex3010:pvr01:rvnDellInc.:rn042P49:rvrA02:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 3010
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1982551/+subscriptions
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[Touch-packages] [Bug 1982551] Re: Print is failed via USB
The followings seem the same problems.
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1986841
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1946016
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1982551
Title:
Print is failed via USB
Status in cups package in Ubuntu:
New
Bug description:
Phenomenon:
After installing the driver (such as RICOH IM C6000 PS) via USB protocol, it
can be printed at the first time, but after the second or multiple times, the
job will be canceled.
Comment:
1.Wait a few minutes and the job still won't be printed.
2.After unplugging in and plugging in the USB cable, the job can be printed
3.The problem does not occur via network printing.
4.Other systems (such as Windows, Mac OS) do not have this problem.
Our analysis:
1.We think that part of the data was lost via USB transmission
2.In CUPS ErrorLog, the job has been delivered completely.
(refer to error_log->[Job 313])
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting renderer with command:
\"printf \"%%!PS-Adobe-3.0
D [21/Jul/2022:15:21:17 +0800] [Job 313] Title:
(/home/rits/文档/17540黑白-2017.doc)
D [21/Jul/2022:15:21:17 +0800] [Job 313] %%
D [21/Jul/2022:15:21:17 +0800] [Job 313]
%%\\n/lppswd()def\\n/usrcode()def\\n/sppswd()def\\nmark\\n/usrcode
where{pop}{/usrcode()def}ifelse\\n(rits) usrcode (20`date +%y%m%d%R | sed
\'s/://\'`) {setuserinfo} stopped\\ncleartomark\\nmark {\\n<<\\n /JobType 0\\n
/JobInfo <<\\n /UserID (rits)\\n /Time (20`date +%y%m%d%R | sed \'s/://\'`)\\n
/HostLoginName (rits)\\n /HostName (rits-OptiPlex-3010)\\n >>\\n>>
/RDeviceProcSet /ProcSet findresource /SetJobType get exec\\n}stopped
cleartomark\\nmark{\\nuserdict /RPS_BPdict 2 dict put\\nuserdict /RPS_BPdict
get begin /RPS_BP_MEDIAPOSITION null def end\\n} stopped
cleartomark\\nmark{\\nuserdict /RPS_BPdict get begin\\n/RPS_BP_MEDIATYPE (Auto)
def end\\n} stopped cleartomark\\nmark{\\n<<\\n/BannerPageMode
false\\n/MediaPosition null\\n/MediaType null\\n>>\\n/RDeviceProcSet\\n/ProcSet
findresource\\n/SetBannerPage get exec\\n} stopped cleartomark\\n\"; cat;\"
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"kid3\"
(generation 1)
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"kid4\"
(generation 2)
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"renderer\"
(generation 2)
D [21/Jul/2022:15:21:17 +0800] [Job 313] JCL: \033%-12345X@PJL
D [21/Jul/2022:15:21:17 +0800] [Job 313]
I [21/Jul/2022:15:21:25 +0800] [Job 313] Job completed.
3.However, I found an error on USB Request Block (URB) with Wireshark on
Ubuntu 18.04
[Error: undefined; Off fendingCommand: BPdict Flushing: rest of job (to end
of file) will be ignored] appeared at [URB BULK IN]
(refer to usb2.pcapng, snapshot.pn)
4.We extracted the accepted data on the printer side, the data is really lost.
(refer to prt00016.prn,
prt00013.prn is the data of normal print)
Description: Ubuntu 18.04.5 LTS
Release: 18.04
CUPS 2.2.7
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.9
ProcVersionSignature: Ubuntu 5.4.0-122.138~18.04.1-generic 5.4.192
Uname: Linux 5.4.0-122-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.28
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Jul 22 15:43:30 2022
InstallationDate: Installed on 2022-07-05 (16 days ago)
InstallationMedia: Ubuntu 18.04.5 LTS "Bionic Beaver" - Release amd64
(20200806.1)
MachineType: Dell Inc. OptiPlex 3010
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-122-generic
root=UUID=72470cc0-4db9-4b77-b9de-77d32b61feb5 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/16/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 042P49
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA11:bd09/16/2013:svnDellInc.:pnOptiPlex3010:pvr01:rvnDellInc.:rn042P49:rvrA02:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 3010
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1982551/+subscriptions
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[Touch-packages] [Bug 1982551] Re: Print is failed via USB
Can anyone analyze the cause of this problem?
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1982551
Title:
Print is failed via USB
Status in cups package in Ubuntu:
New
Bug description:
Phenomenon:
After installing the driver (such as RICOH IM C6000 PS) via USB protocol, it
can be printed at the first time, but after the second or multiple times, the
job will be canceled.
Comment:
1.Wait a few minutes and the job still won't be printed.
2.After unplugging in and plugging in the USB cable, the job can be printed
3.The problem does not occur via network printing.
4.Other systems (such as Windows, Mac OS) do not have this problem.
Our analysis:
1.We think that part of the data was lost via USB transmission
2.In CUPS ErrorLog, the job has been delivered completely.
(refer to error_log->[Job 313])
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting renderer with command:
\"printf \"%%!PS-Adobe-3.0
D [21/Jul/2022:15:21:17 +0800] [Job 313] Title:
(/home/rits/文档/17540黑白-2017.doc)
D [21/Jul/2022:15:21:17 +0800] [Job 313] %%
D [21/Jul/2022:15:21:17 +0800] [Job 313]
%%\\n/lppswd()def\\n/usrcode()def\\n/sppswd()def\\nmark\\n/usrcode
where{pop}{/usrcode()def}ifelse\\n(rits) usrcode (20`date +%y%m%d%R | sed
\'s/://\'`) {setuserinfo} stopped\\ncleartomark\\nmark {\\n<<\\n /JobType 0\\n
/JobInfo <<\\n /UserID (rits)\\n /Time (20`date +%y%m%d%R | sed \'s/://\'`)\\n
/HostLoginName (rits)\\n /HostName (rits-OptiPlex-3010)\\n >>\\n>>
/RDeviceProcSet /ProcSet findresource /SetJobType get exec\\n}stopped
cleartomark\\nmark{\\nuserdict /RPS_BPdict 2 dict put\\nuserdict /RPS_BPdict
get begin /RPS_BP_MEDIAPOSITION null def end\\n} stopped
cleartomark\\nmark{\\nuserdict /RPS_BPdict get begin\\n/RPS_BP_MEDIATYPE (Auto)
def end\\n} stopped cleartomark\\nmark{\\n<<\\n/BannerPageMode
false\\n/MediaPosition null\\n/MediaType null\\n>>\\n/RDeviceProcSet\\n/ProcSet
findresource\\n/SetBannerPage get exec\\n} stopped cleartomark\\n\"; cat;\"
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"kid3\"
(generation 1)
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"kid4\"
(generation 2)
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"renderer\"
(generation 2)
D [21/Jul/2022:15:21:17 +0800] [Job 313] JCL: \033%-12345X@PJL
D [21/Jul/2022:15:21:17 +0800] [Job 313]
I [21/Jul/2022:15:21:25 +0800] [Job 313] Job completed.
3.However, I found an error on USB Request Block (URB) with Wireshark on
Ubuntu 18.04
[Error: undefined; Off fendingCommand: BPdict Flushing: rest of job (to end
of file) will be ignored] appeared at [URB BULK IN]
(refer to usb2.pcapng, snapshot.pn)
4.We extracted the accepted data on the printer side, the data is really lost.
(refer to prt00016.prn,
prt00013.prn is the data of normal print)
Description: Ubuntu 18.04.5 LTS
Release: 18.04
CUPS 2.2.7
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.9
ProcVersionSignature: Ubuntu 5.4.0-122.138~18.04.1-generic 5.4.192
Uname: Linux 5.4.0-122-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.28
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Jul 22 15:43:30 2022
InstallationDate: Installed on 2022-07-05 (16 days ago)
InstallationMedia: Ubuntu 18.04.5 LTS "Bionic Beaver" - Release amd64
(20200806.1)
MachineType: Dell Inc. OptiPlex 3010
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-122-generic
root=UUID=72470cc0-4db9-4b77-b9de-77d32b61feb5 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/16/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 042P49
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA11:bd09/16/2013:svnDellInc.:pnOptiPlex3010:pvr01:rvnDellInc.:rn042P49:rvrA02:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 3010
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1982551/+subscriptions
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Post to : touch-packages@lists.launchpad.net
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More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1982551] Re: Print is failed via USB
I added attachments from the old bug report.
Is there any progress for this issue?
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1982551
Title:
Print is failed via USB
Status in cups package in Ubuntu:
New
Bug description:
Phenomenon:
After installing the driver (such as RICOH IM C6000 PS) via USB protocol, it
can be printed at the first time, but after the second or multiple times, the
job will be canceled.
Comment:
1.Wait a few minutes and the job still won't be printed.
2.After unplugging in and plugging in the USB cable, the job can be printed
3.The problem does not occur via network printing.
4.Other systems (such as Windows, Mac OS) do not have this problem.
Our analysis:
1.We think that part of the data was lost via USB transmission
2.In CUPS ErrorLog, the job has been delivered completely.
(refer to error_log->[Job 313])
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting renderer with command:
\"printf \"%%!PS-Adobe-3.0
D [21/Jul/2022:15:21:17 +0800] [Job 313] Title:
(/home/rits/文档/17540黑白-2017.doc)
D [21/Jul/2022:15:21:17 +0800] [Job 313] %%
D [21/Jul/2022:15:21:17 +0800] [Job 313]
%%\\n/lppswd()def\\n/usrcode()def\\n/sppswd()def\\nmark\\n/usrcode
where{pop}{/usrcode()def}ifelse\\n(rits) usrcode (20`date +%y%m%d%R | sed
\'s/://\'`) {setuserinfo} stopped\\ncleartomark\\nmark {\\n<<\\n /JobType 0\\n
/JobInfo <<\\n /UserID (rits)\\n /Time (20`date +%y%m%d%R | sed \'s/://\'`)\\n
/HostLoginName (rits)\\n /HostName (rits-OptiPlex-3010)\\n >>\\n>>
/RDeviceProcSet /ProcSet findresource /SetJobType get exec\\n}stopped
cleartomark\\nmark{\\nuserdict /RPS_BPdict 2 dict put\\nuserdict /RPS_BPdict
get begin /RPS_BP_MEDIAPOSITION null def end\\n} stopped
cleartomark\\nmark{\\nuserdict /RPS_BPdict get begin\\n/RPS_BP_MEDIATYPE (Auto)
def end\\n} stopped cleartomark\\nmark{\\n<<\\n/BannerPageMode
false\\n/MediaPosition null\\n/MediaType null\\n>>\\n/RDeviceProcSet\\n/ProcSet
findresource\\n/SetBannerPage get exec\\n} stopped cleartomark\\n\"; cat;\"
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"kid3\"
(generation 1)
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"kid4\"
(generation 2)
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"renderer\"
(generation 2)
D [21/Jul/2022:15:21:17 +0800] [Job 313] JCL: \033%-12345X@PJL
D [21/Jul/2022:15:21:17 +0800] [Job 313]
I [21/Jul/2022:15:21:25 +0800] [Job 313] Job completed.
3.However, I found an error on USB Request Block (URB) with Wireshark on
Ubuntu 18.04
[Error: undefined; Off fendingCommand: BPdict Flushing: rest of job (to end
of file) will be ignored] appeared at [URB BULK IN]
(refer to usb2.pcapng, snapshot.pn)
4.We extracted the accepted data on the printer side, the data is really lost.
(refer to prt00016.prn,
prt00013.prn is the data of normal print)
Description: Ubuntu 18.04.5 LTS
Release: 18.04
CUPS 2.2.7
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.9
ProcVersionSignature: Ubuntu 5.4.0-122.138~18.04.1-generic 5.4.192
Uname: Linux 5.4.0-122-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.28
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Jul 22 15:43:30 2022
InstallationDate: Installed on 2022-07-05 (16 days ago)
InstallationMedia: Ubuntu 18.04.5 LTS "Bionic Beaver" - Release amd64
(20200806.1)
MachineType: Dell Inc. OptiPlex 3010
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-122-generic
root=UUID=72470cc0-4db9-4b77-b9de-77d32b61feb5 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/16/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 042P49
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA11:bd09/16/2013:svnDellInc.:pnOptiPlex3010:pvr01:rvnDellInc.:rn042P49:rvrA02:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 3010
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1982551/+subscriptions
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Post to : touch-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~touch-packages
More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1982551] Re: Print is failed via USB
** Attachment added: "prt00016.prn"
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1982551/+attachment/5605506/+files/prt00016.prn
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1982551
Title:
Print is failed via USB
Status in cups package in Ubuntu:
New
Bug description:
Phenomenon:
After installing the driver (such as RICOH IM C6000 PS) via USB protocol, it
can be printed at the first time, but after the second or multiple times, the
job will be canceled.
Comment:
1.Wait a few minutes and the job still won't be printed.
2.After unplugging in and plugging in the USB cable, the job can be printed
3.The problem does not occur via network printing.
4.Other systems (such as Windows, Mac OS) do not have this problem.
Our analysis:
1.We think that part of the data was lost via USB transmission
2.In CUPS ErrorLog, the job has been delivered completely.
(refer to error_log->[Job 313])
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting renderer with command:
\"printf \"%%!PS-Adobe-3.0
D [21/Jul/2022:15:21:17 +0800] [Job 313] Title:
(/home/rits/文档/17540黑白-2017.doc)
D [21/Jul/2022:15:21:17 +0800] [Job 313] %%
D [21/Jul/2022:15:21:17 +0800] [Job 313]
%%\\n/lppswd()def\\n/usrcode()def\\n/sppswd()def\\nmark\\n/usrcode
where{pop}{/usrcode()def}ifelse\\n(rits) usrcode (20`date +%y%m%d%R | sed
\'s/://\'`) {setuserinfo} stopped\\ncleartomark\\nmark {\\n<<\\n /JobType 0\\n
/JobInfo <<\\n /UserID (rits)\\n /Time (20`date +%y%m%d%R | sed \'s/://\'`)\\n
/HostLoginName (rits)\\n /HostName (rits-OptiPlex-3010)\\n >>\\n>>
/RDeviceProcSet /ProcSet findresource /SetJobType get exec\\n}stopped
cleartomark\\nmark{\\nuserdict /RPS_BPdict 2 dict put\\nuserdict /RPS_BPdict
get begin /RPS_BP_MEDIAPOSITION null def end\\n} stopped
cleartomark\\nmark{\\nuserdict /RPS_BPdict get begin\\n/RPS_BP_MEDIATYPE (Auto)
def end\\n} stopped cleartomark\\nmark{\\n<<\\n/BannerPageMode
false\\n/MediaPosition null\\n/MediaType null\\n>>\\n/RDeviceProcSet\\n/ProcSet
findresource\\n/SetBannerPage get exec\\n} stopped cleartomark\\n\"; cat;\"
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"kid3\"
(generation 1)
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"kid4\"
(generation 2)
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"renderer\"
(generation 2)
D [21/Jul/2022:15:21:17 +0800] [Job 313] JCL: \033%-12345X@PJL
D [21/Jul/2022:15:21:17 +0800] [Job 313]
I [21/Jul/2022:15:21:25 +0800] [Job 313] Job completed.
3.However, I found an error on USB Request Block (URB) with Wireshark on
Ubuntu 18.04
[Error: undefined; Off fendingCommand: BPdict Flushing: rest of job (to end
of file) will be ignored] appeared at [URB BULK IN]
(refer to usb2.pcapng, snapshot.pn)
4.We extracted the accepted data on the printer side, the data is really lost.
(refer to prt00016.prn,
prt00013.prn is the data of normal print)
Description: Ubuntu 18.04.5 LTS
Release: 18.04
CUPS 2.2.7
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.9
ProcVersionSignature: Ubuntu 5.4.0-122.138~18.04.1-generic 5.4.192
Uname: Linux 5.4.0-122-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.28
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Jul 22 15:43:30 2022
InstallationDate: Installed on 2022-07-05 (16 days ago)
InstallationMedia: Ubuntu 18.04.5 LTS "Bionic Beaver" - Release amd64
(20200806.1)
MachineType: Dell Inc. OptiPlex 3010
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-122-generic
root=UUID=72470cc0-4db9-4b77-b9de-77d32b61feb5 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/16/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 042P49
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA11:bd09/16/2013:svnDellInc.:pnOptiPlex3010:pvr01:rvnDellInc.:rn042P49:rvrA02:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 3010
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1982551/+subscriptions
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[Touch-packages] [Bug 1982551] Re: Print is failed via USB
** Attachment added: "snapshot.png"
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1982551/+attachment/5605507/+files/snapshot.png
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1982551
Title:
Print is failed via USB
Status in cups package in Ubuntu:
New
Bug description:
Phenomenon:
After installing the driver (such as RICOH IM C6000 PS) via USB protocol, it
can be printed at the first time, but after the second or multiple times, the
job will be canceled.
Comment:
1.Wait a few minutes and the job still won't be printed.
2.After unplugging in and plugging in the USB cable, the job can be printed
3.The problem does not occur via network printing.
4.Other systems (such as Windows, Mac OS) do not have this problem.
Our analysis:
1.We think that part of the data was lost via USB transmission
2.In CUPS ErrorLog, the job has been delivered completely.
(refer to error_log->[Job 313])
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting renderer with command:
\"printf \"%%!PS-Adobe-3.0
D [21/Jul/2022:15:21:17 +0800] [Job 313] Title:
(/home/rits/文档/17540黑白-2017.doc)
D [21/Jul/2022:15:21:17 +0800] [Job 313] %%
D [21/Jul/2022:15:21:17 +0800] [Job 313]
%%\\n/lppswd()def\\n/usrcode()def\\n/sppswd()def\\nmark\\n/usrcode
where{pop}{/usrcode()def}ifelse\\n(rits) usrcode (20`date +%y%m%d%R | sed
\'s/://\'`) {setuserinfo} stopped\\ncleartomark\\nmark {\\n<<\\n /JobType 0\\n
/JobInfo <<\\n /UserID (rits)\\n /Time (20`date +%y%m%d%R | sed \'s/://\'`)\\n
/HostLoginName (rits)\\n /HostName (rits-OptiPlex-3010)\\n >>\\n>>
/RDeviceProcSet /ProcSet findresource /SetJobType get exec\\n}stopped
cleartomark\\nmark{\\nuserdict /RPS_BPdict 2 dict put\\nuserdict /RPS_BPdict
get begin /RPS_BP_MEDIAPOSITION null def end\\n} stopped
cleartomark\\nmark{\\nuserdict /RPS_BPdict get begin\\n/RPS_BP_MEDIATYPE (Auto)
def end\\n} stopped cleartomark\\nmark{\\n<<\\n/BannerPageMode
false\\n/MediaPosition null\\n/MediaType null\\n>>\\n/RDeviceProcSet\\n/ProcSet
findresource\\n/SetBannerPage get exec\\n} stopped cleartomark\\n\"; cat;\"
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"kid3\"
(generation 1)
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"kid4\"
(generation 2)
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"renderer\"
(generation 2)
D [21/Jul/2022:15:21:17 +0800] [Job 313] JCL: \033%-12345X@PJL
D [21/Jul/2022:15:21:17 +0800] [Job 313]
I [21/Jul/2022:15:21:25 +0800] [Job 313] Job completed.
3.However, I found an error on USB Request Block (URB) with Wireshark on
Ubuntu 18.04
[Error: undefined; Off fendingCommand: BPdict Flushing: rest of job (to end
of file) will be ignored] appeared at [URB BULK IN]
(refer to usb2.pcapng, snapshot.pn)
4.We extracted the accepted data on the printer side, the data is really lost.
(refer to prt00016.prn,
prt00013.prn is the data of normal print)
Description: Ubuntu 18.04.5 LTS
Release: 18.04
CUPS 2.2.7
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.9
ProcVersionSignature: Ubuntu 5.4.0-122.138~18.04.1-generic 5.4.192
Uname: Linux 5.4.0-122-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.28
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Jul 22 15:43:30 2022
InstallationDate: Installed on 2022-07-05 (16 days ago)
InstallationMedia: Ubuntu 18.04.5 LTS "Bionic Beaver" - Release amd64
(20200806.1)
MachineType: Dell Inc. OptiPlex 3010
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-122-generic
root=UUID=72470cc0-4db9-4b77-b9de-77d32b61feb5 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/16/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 042P49
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA11:bd09/16/2013:svnDellInc.:pnOptiPlex3010:pvr01:rvnDellInc.:rn042P49:rvrA02:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 3010
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1982551/+subscriptions
--
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Unsubscribe : https://launchpad.net/~touch-packages
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[Touch-packages] [Bug 1982551] Re: Print is failed via USB
** Attachment added: "usb2.pcapng"
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1982551/+attachment/5605508/+files/usb2.pcapng
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1982551
Title:
Print is failed via USB
Status in cups package in Ubuntu:
New
Bug description:
Phenomenon:
After installing the driver (such as RICOH IM C6000 PS) via USB protocol, it
can be printed at the first time, but after the second or multiple times, the
job will be canceled.
Comment:
1.Wait a few minutes and the job still won't be printed.
2.After unplugging in and plugging in the USB cable, the job can be printed
3.The problem does not occur via network printing.
4.Other systems (such as Windows, Mac OS) do not have this problem.
Our analysis:
1.We think that part of the data was lost via USB transmission
2.In CUPS ErrorLog, the job has been delivered completely.
(refer to error_log->[Job 313])
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting renderer with command:
\"printf \"%%!PS-Adobe-3.0
D [21/Jul/2022:15:21:17 +0800] [Job 313] Title:
(/home/rits/文档/17540黑白-2017.doc)
D [21/Jul/2022:15:21:17 +0800] [Job 313] %%
D [21/Jul/2022:15:21:17 +0800] [Job 313]
%%\\n/lppswd()def\\n/usrcode()def\\n/sppswd()def\\nmark\\n/usrcode
where{pop}{/usrcode()def}ifelse\\n(rits) usrcode (20`date +%y%m%d%R | sed
\'s/://\'`) {setuserinfo} stopped\\ncleartomark\\nmark {\\n<<\\n /JobType 0\\n
/JobInfo <<\\n /UserID (rits)\\n /Time (20`date +%y%m%d%R | sed \'s/://\'`)\\n
/HostLoginName (rits)\\n /HostName (rits-OptiPlex-3010)\\n >>\\n>>
/RDeviceProcSet /ProcSet findresource /SetJobType get exec\\n}stopped
cleartomark\\nmark{\\nuserdict /RPS_BPdict 2 dict put\\nuserdict /RPS_BPdict
get begin /RPS_BP_MEDIAPOSITION null def end\\n} stopped
cleartomark\\nmark{\\nuserdict /RPS_BPdict get begin\\n/RPS_BP_MEDIATYPE (Auto)
def end\\n} stopped cleartomark\\nmark{\\n<<\\n/BannerPageMode
false\\n/MediaPosition null\\n/MediaType null\\n>>\\n/RDeviceProcSet\\n/ProcSet
findresource\\n/SetBannerPage get exec\\n} stopped cleartomark\\n\"; cat;\"
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"kid3\"
(generation 1)
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"kid4\"
(generation 2)
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"renderer\"
(generation 2)
D [21/Jul/2022:15:21:17 +0800] [Job 313] JCL: \033%-12345X@PJL
D [21/Jul/2022:15:21:17 +0800] [Job 313]
I [21/Jul/2022:15:21:25 +0800] [Job 313] Job completed.
3.However, I found an error on USB Request Block (URB) with Wireshark on
Ubuntu 18.04
[Error: undefined; Off fendingCommand: BPdict Flushing: rest of job (to end
of file) will be ignored] appeared at [URB BULK IN]
(refer to usb2.pcapng, snapshot.pn)
4.We extracted the accepted data on the printer side, the data is really lost.
(refer to prt00016.prn,
prt00013.prn is the data of normal print)
Description: Ubuntu 18.04.5 LTS
Release: 18.04
CUPS 2.2.7
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.9
ProcVersionSignature: Ubuntu 5.4.0-122.138~18.04.1-generic 5.4.192
Uname: Linux 5.4.0-122-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.28
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Jul 22 15:43:30 2022
InstallationDate: Installed on 2022-07-05 (16 days ago)
InstallationMedia: Ubuntu 18.04.5 LTS "Bionic Beaver" - Release amd64
(20200806.1)
MachineType: Dell Inc. OptiPlex 3010
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-122-generic
root=UUID=72470cc0-4db9-4b77-b9de-77d32b61feb5 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/16/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 042P49
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA11:bd09/16/2013:svnDellInc.:pnOptiPlex3010:pvr01:rvnDellInc.:rn042P49:rvrA02:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 3010
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1982551/+subscriptions
--
Mailing list: https://launchpad.net/~touch-packages
Post to : touch-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~touch-packages
More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1982551] Re: Print is failed via USB
** Attachment added: "prt00013.prn"
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1982551/+attachment/5605505/+files/prt00013.prn
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1982551
Title:
Print is failed via USB
Status in cups package in Ubuntu:
New
Bug description:
Phenomenon:
After installing the driver (such as RICOH IM C6000 PS) via USB protocol, it
can be printed at the first time, but after the second or multiple times, the
job will be canceled.
Comment:
1.Wait a few minutes and the job still won't be printed.
2.After unplugging in and plugging in the USB cable, the job can be printed
3.The problem does not occur via network printing.
4.Other systems (such as Windows, Mac OS) do not have this problem.
Our analysis:
1.We think that part of the data was lost via USB transmission
2.In CUPS ErrorLog, the job has been delivered completely.
(refer to error_log->[Job 313])
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting renderer with command:
\"printf \"%%!PS-Adobe-3.0
D [21/Jul/2022:15:21:17 +0800] [Job 313] Title:
(/home/rits/文档/17540黑白-2017.doc)
D [21/Jul/2022:15:21:17 +0800] [Job 313] %%
D [21/Jul/2022:15:21:17 +0800] [Job 313]
%%\\n/lppswd()def\\n/usrcode()def\\n/sppswd()def\\nmark\\n/usrcode
where{pop}{/usrcode()def}ifelse\\n(rits) usrcode (20`date +%y%m%d%R | sed
\'s/://\'`) {setuserinfo} stopped\\ncleartomark\\nmark {\\n<<\\n /JobType 0\\n
/JobInfo <<\\n /UserID (rits)\\n /Time (20`date +%y%m%d%R | sed \'s/://\'`)\\n
/HostLoginName (rits)\\n /HostName (rits-OptiPlex-3010)\\n >>\\n>>
/RDeviceProcSet /ProcSet findresource /SetJobType get exec\\n}stopped
cleartomark\\nmark{\\nuserdict /RPS_BPdict 2 dict put\\nuserdict /RPS_BPdict
get begin /RPS_BP_MEDIAPOSITION null def end\\n} stopped
cleartomark\\nmark{\\nuserdict /RPS_BPdict get begin\\n/RPS_BP_MEDIATYPE (Auto)
def end\\n} stopped cleartomark\\nmark{\\n<<\\n/BannerPageMode
false\\n/MediaPosition null\\n/MediaType null\\n>>\\n/RDeviceProcSet\\n/ProcSet
findresource\\n/SetBannerPage get exec\\n} stopped cleartomark\\n\"; cat;\"
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"kid3\"
(generation 1)
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"kid4\"
(generation 2)
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"renderer\"
(generation 2)
D [21/Jul/2022:15:21:17 +0800] [Job 313] JCL: \033%-12345X@PJL
D [21/Jul/2022:15:21:17 +0800] [Job 313]
I [21/Jul/2022:15:21:25 +0800] [Job 313] Job completed.
3.However, I found an error on USB Request Block (URB) with Wireshark on
Ubuntu 18.04
[Error: undefined; Off fendingCommand: BPdict Flushing: rest of job (to end
of file) will be ignored] appeared at [URB BULK IN]
(refer to usb2.pcapng, snapshot.pn)
4.We extracted the accepted data on the printer side, the data is really lost.
(refer to prt00016.prn,
prt00013.prn is the data of normal print)
Description: Ubuntu 18.04.5 LTS
Release: 18.04
CUPS 2.2.7
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.9
ProcVersionSignature: Ubuntu 5.4.0-122.138~18.04.1-generic 5.4.192
Uname: Linux 5.4.0-122-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.28
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Jul 22 15:43:30 2022
InstallationDate: Installed on 2022-07-05 (16 days ago)
InstallationMedia: Ubuntu 18.04.5 LTS "Bionic Beaver" - Release amd64
(20200806.1)
MachineType: Dell Inc. OptiPlex 3010
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-122-generic
root=UUID=72470cc0-4db9-4b77-b9de-77d32b61feb5 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/16/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 042P49
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA11:bd09/16/2013:svnDellInc.:pnOptiPlex3010:pvr01:rvnDellInc.:rn042P49:rvrA02:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 3010
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1982551/+subscriptions
--
Mailing list: https://launchpad.net/~touch-packages
Post to : touch-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~touch-packages
More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1982551] Re: Print is failed via USB
Yes, this problem is happened with multiple printers.
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1982551
Title:
Print is failed via USB
Status in cups package in Ubuntu:
New
Bug description:
Phenomenon:
After installing the driver (such as RICOH IM C6000 PS) via USB protocol, it
can be printed at the first time, but after the second or multiple times, the
job will be canceled.
Comment:
1.Wait a few minutes and the job still won't be printed.
2.After unplugging in and plugging in the USB cable, the job can be printed
3.The problem does not occur via network printing.
4.Other systems (such as Windows, Mac OS) do not have this problem.
Our analysis:
1.We think that part of the data was lost via USB transmission
2.In CUPS ErrorLog, the job has been delivered completely.
(refer to error_log->[Job 313])
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting renderer with command:
\"printf \"%%!PS-Adobe-3.0
D [21/Jul/2022:15:21:17 +0800] [Job 313] Title:
(/home/rits/文档/17540黑白-2017.doc)
D [21/Jul/2022:15:21:17 +0800] [Job 313] %%
D [21/Jul/2022:15:21:17 +0800] [Job 313]
%%\\n/lppswd()def\\n/usrcode()def\\n/sppswd()def\\nmark\\n/usrcode
where{pop}{/usrcode()def}ifelse\\n(rits) usrcode (20`date +%y%m%d%R | sed
\'s/://\'`) {setuserinfo} stopped\\ncleartomark\\nmark {\\n<<\\n /JobType 0\\n
/JobInfo <<\\n /UserID (rits)\\n /Time (20`date +%y%m%d%R | sed \'s/://\'`)\\n
/HostLoginName (rits)\\n /HostName (rits-OptiPlex-3010)\\n >>\\n>>
/RDeviceProcSet /ProcSet findresource /SetJobType get exec\\n}stopped
cleartomark\\nmark{\\nuserdict /RPS_BPdict 2 dict put\\nuserdict /RPS_BPdict
get begin /RPS_BP_MEDIAPOSITION null def end\\n} stopped
cleartomark\\nmark{\\nuserdict /RPS_BPdict get begin\\n/RPS_BP_MEDIATYPE (Auto)
def end\\n} stopped cleartomark\\nmark{\\n<<\\n/BannerPageMode
false\\n/MediaPosition null\\n/MediaType null\\n>>\\n/RDeviceProcSet\\n/ProcSet
findresource\\n/SetBannerPage get exec\\n} stopped cleartomark\\n\"; cat;\"
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"kid3\"
(generation 1)
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"kid4\"
(generation 2)
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"renderer\"
(generation 2)
D [21/Jul/2022:15:21:17 +0800] [Job 313] JCL: \033%-12345X@PJL
D [21/Jul/2022:15:21:17 +0800] [Job 313]
I [21/Jul/2022:15:21:25 +0800] [Job 313] Job completed.
3.However, I found an error on USB Request Block (URB) with Wireshark on
Ubuntu 18.04
[Error: undefined; Off fendingCommand: BPdict Flushing: rest of job (to end
of file) will be ignored] appeared at [URB BULK IN]
(refer to usb2.pcapng, snapshot.pn)
4.We extracted the accepted data on the printer side, the data is really lost.
(refer to prt00016.prn,
prt00013.prn is the data of normal print)
Description: Ubuntu 18.04.5 LTS
Release: 18.04
CUPS 2.2.7
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.9
ProcVersionSignature: Ubuntu 5.4.0-122.138~18.04.1-generic 5.4.192
Uname: Linux 5.4.0-122-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.28
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Jul 22 15:43:30 2022
InstallationDate: Installed on 2022-07-05 (16 days ago)
InstallationMedia: Ubuntu 18.04.5 LTS "Bionic Beaver" - Release amd64
(20200806.1)
MachineType: Dell Inc. OptiPlex 3010
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-122-generic
root=UUID=72470cc0-4db9-4b77-b9de-77d32b61feb5 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/16/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 042P49
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA11:bd09/16/2013:svnDellInc.:pnOptiPlex3010:pvr01:rvnDellInc.:rn042P49:rvrA02:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 3010
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1982551/+subscriptions
--
Mailing list: https://launchpad.net/~touch-packages
Post to : touch-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~touch-packages
More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1982551] Re: Print is failed via USB
I added back the "Our analysis" section from the old bug report since it
has a wealth of useful debugging data. Thank you for going to so much
trouble to make this report, all that debugging you did may prove
extremely useful.
** Description changed:
Phenomenon:
After installing the driver (such as RICOH IM C6000 PS) via USB protocol, it
can be printed at the first time, but after the second or multiple times, the
job will be canceled.
Comment:
1.Wait a few minutes and the job still won't be printed.
2.After unplugging in and plugging in the USB cable, the job can be printed
3.The problem does not occur via network printing.
4.Other systems (such as Windows, Mac OS) do not have this problem.
+
+ Our analysis:
+ 1.We think that part of the data was lost via USB transmission
+
+ 2.In CUPS ErrorLog, the job has been delivered completely.
+ (refer to error_log->[Job 313])
+ D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting renderer with command:
\"printf \"%%!PS-Adobe-3.0
+ D [21/Jul/2022:15:21:17 +0800] [Job 313] Title:
(/home/rits/文档/17540黑白-2017.doc)
+ D [21/Jul/2022:15:21:17 +0800] [Job 313] %%
+ D [21/Jul/2022:15:21:17 +0800] [Job 313]
%%\\n/lppswd()def\\n/usrcode()def\\n/sppswd()def\\nmark\\n/usrcode
where{pop}{/usrcode()def}ifelse\\n(rits) usrcode (20`date +%y%m%d%R | sed
\'s/://\'`) {setuserinfo} stopped\\ncleartomark\\nmark {\\n<<\\n /JobType 0\\n
/JobInfo <<\\n /UserID (rits)\\n /Time (20`date +%y%m%d%R | sed \'s/://\'`)\\n
/HostLoginName (rits)\\n /HostName (rits-OptiPlex-3010)\\n >>\\n>>
/RDeviceProcSet /ProcSet findresource /SetJobType get exec\\n}stopped
cleartomark\\nmark{\\nuserdict /RPS_BPdict 2 dict put\\nuserdict /RPS_BPdict
get begin /RPS_BP_MEDIAPOSITION null def end\\n} stopped
cleartomark\\nmark{\\nuserdict /RPS_BPdict get begin\\n/RPS_BP_MEDIATYPE (Auto)
def end\\n} stopped cleartomark\\nmark{\\n<<\\n/BannerPageMode
false\\n/MediaPosition null\\n/MediaType null\\n>>\\n/RDeviceProcSet\\n/ProcSet
findresource\\n/SetBannerPage get exec\\n} stopped cleartomark\\n\"; cat;\"
+ D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"kid3\"
(generation 1)
+ D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"kid4\"
(generation 2)
+ D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"renderer\"
(generation 2)
+ D [21/Jul/2022:15:21:17 +0800] [Job 313] JCL: \033%-12345X@PJL
+ D [21/Jul/2022:15:21:17 +0800] [Job 313]
+
+ I [21/Jul/2022:15:21:25 +0800] [Job 313] Job completed.
+
+ 3.However, I found an error on USB Request Block (URB) with Wireshark on
Ubuntu 18.04
+ [Error: undefined; Off fendingCommand: BPdict Flushing: rest of job (to end
of file) will be ignored] appeared at [URB BULK IN]
+ (refer to usb2.pcapng, snapshot.pn)
+
+ 4.We extracted the accepted data on the printer side, the data is really lost.
+ (refer to prt00016.prn,
+ prt00013.prn is the data of normal print)
Description: Ubuntu 18.04.5 LTS
Release: 18.04
CUPS 2.2.7
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.9
ProcVersionSignature: Ubuntu 5.4.0-122.138~18.04.1-generic 5.4.192
Uname: Linux 5.4.0-122-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.28
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Jul 22 15:43:30 2022
InstallationDate: Installed on 2022-07-05 (16 days ago)
InstallationMedia: Ubuntu 18.04.5 LTS "Bionic Beaver" - Release amd64
(20200806.1)
MachineType: Dell Inc. OptiPlex 3010
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-122-generic
root=UUID=72470cc0-4db9-4b77-b9de-77d32b61feb5 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/16/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 042P49
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA11:bd09/16/2013:svnDellInc.:pnOptiPlex3010:pvr01:rvnDellInc.:rn042P49:rvrA02:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 3010
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1982551
Title:
Print is failed via USB
Status in cups package in Ubuntu:
New
Bug description:
Phenomenon:
After installing the driver (such as RICOH IM C6000 PS) via USB protocol, it
can be printed at the first time, but after the second or multiple times, the
job will be canceled.
Comment:
1.Wait a few minutes and the job still won't be printed.
2.After unplugging in and plugging in the USB cable, the job can be printed
3.The problem does not occur via network printing.
4.Other systems (such as Windows, Mac OS) do not have this problem.
Our analysis:
1.We think that part of the data was lost via USB transmission
2.In
[Touch-packages] [Bug 1982551] Re: Print is failed via USB
** Description changed:
Phenomenon:
After installing the driver (such as RICOH IM C6000 PS) via USB protocol, it
can be printed at the first time, but after the second or multiple times, the
job will be canceled.
Comment:
1.Wait a few minutes and the job still won't be printed.
2.After unplugging in and plugging in the USB cable, the job can be printed
3.The problem does not occur via network printing.
- 4.The problem does not occur viai network.
- 5.Other systems (such as Windows, Mac OS) do not have this problem.
+ 4.Other systems (such as Windows, Mac OS) do not have this problem.
Description: Ubuntu 18.04.5 LTS
Release: 18.04
CUPS 2.2.7
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.9
ProcVersionSignature: Ubuntu 5.4.0-122.138~18.04.1-generic 5.4.192
Uname: Linux 5.4.0-122-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.28
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Jul 22 15:43:30 2022
InstallationDate: Installed on 2022-07-05 (16 days ago)
InstallationMedia: Ubuntu 18.04.5 LTS "Bionic Beaver" - Release amd64
(20200806.1)
MachineType: Dell Inc. OptiPlex 3010
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-122-generic
root=UUID=72470cc0-4db9-4b77-b9de-77d32b61feb5 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/16/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 042P49
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA11:bd09/16/2013:svnDellInc.:pnOptiPlex3010:pvr01:rvnDellInc.:rn042P49:rvrA02:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 3010
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1982551
Title:
Print is failed via USB
Status in cups package in Ubuntu:
New
Bug description:
Phenomenon:
After installing the driver (such as RICOH IM C6000 PS) via USB protocol, it
can be printed at the first time, but after the second or multiple times, the
job will be canceled.
Comment:
1.Wait a few minutes and the job still won't be printed.
2.After unplugging in and plugging in the USB cable, the job can be printed
3.The problem does not occur via network printing.
4.Other systems (such as Windows, Mac OS) do not have this problem.
Our analysis:
1.We think that part of the data was lost via USB transmission
2.In CUPS ErrorLog, the job has been delivered completely.
(refer to error_log->[Job 313])
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting renderer with command:
\"printf \"%%!PS-Adobe-3.0
D [21/Jul/2022:15:21:17 +0800] [Job 313] Title:
(/home/rits/文档/17540黑白-2017.doc)
D [21/Jul/2022:15:21:17 +0800] [Job 313] %%
D [21/Jul/2022:15:21:17 +0800] [Job 313]
%%\\n/lppswd()def\\n/usrcode()def\\n/sppswd()def\\nmark\\n/usrcode
where{pop}{/usrcode()def}ifelse\\n(rits) usrcode (20`date +%y%m%d%R | sed
\'s/://\'`) {setuserinfo} stopped\\ncleartomark\\nmark {\\n<<\\n /JobType 0\\n
/JobInfo <<\\n /UserID (rits)\\n /Time (20`date +%y%m%d%R | sed \'s/://\'`)\\n
/HostLoginName (rits)\\n /HostName (rits-OptiPlex-3010)\\n >>\\n>>
/RDeviceProcSet /ProcSet findresource /SetJobType get exec\\n}stopped
cleartomark\\nmark{\\nuserdict /RPS_BPdict 2 dict put\\nuserdict /RPS_BPdict
get begin /RPS_BP_MEDIAPOSITION null def end\\n} stopped
cleartomark\\nmark{\\nuserdict /RPS_BPdict get begin\\n/RPS_BP_MEDIATYPE (Auto)
def end\\n} stopped cleartomark\\nmark{\\n<<\\n/BannerPageMode
false\\n/MediaPosition null\\n/MediaType null\\n>>\\n/RDeviceProcSet\\n/ProcSet
findresource\\n/SetBannerPage get exec\\n} stopped cleartomark\\n\"; cat;\"
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"kid3\"
(generation 1)
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"kid4\"
(generation 2)
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"renderer\"
(generation 2)
D [21/Jul/2022:15:21:17 +0800] [Job 313] JCL: \033%-12345X@PJL
D [21/Jul/2022:15:21:17 +0800] [Job 313]
I [21/Jul/2022:15:21:25 +0800] [Job 313] Job completed.
3.However, I found an error on USB Request Block (URB) with Wireshark on
Ubuntu 18.04
[Error: undefined; Off fendingCommand: BPdict Flushing: rest of job (to end
of file) will be ignored] appeared at [URB BULK IN]
(refer to usb2.pcapng, snapshot.pn)
4.We extracted the accepted data on the printer side, the data is really lost.
(refer to prt00016.prn,
prt00013.prn is the data of normal print)
Description: Ubuntu 18.04.5 LTS
Release: 18.04
CUPS 2.2.7
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.9
ProcVersionSignature: Ubuntu
[Touch-packages] [Bug 1982551] Re: Print is failed via USB
And it's happening with multiple printers as well? (Asking to narrow
down where the problem might be)
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1982551
Title:
Print is failed via USB
Status in cups package in Ubuntu:
New
Bug description:
Phenomenon:
After installing the driver (such as RICOH IM C6000 PS) via USB protocol, it
can be printed at the first time, but after the second or multiple times, the
job will be canceled.
Comment:
1.Wait a few minutes and the job still won't be printed.
2.After unplugging in and plugging in the USB cable, the job can be printed
3.The problem does not occur via network printing.
4.Other systems (such as Windows, Mac OS) do not have this problem.
Our analysis:
1.We think that part of the data was lost via USB transmission
2.In CUPS ErrorLog, the job has been delivered completely.
(refer to error_log->[Job 313])
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting renderer with command:
\"printf \"%%!PS-Adobe-3.0
D [21/Jul/2022:15:21:17 +0800] [Job 313] Title:
(/home/rits/文档/17540黑白-2017.doc)
D [21/Jul/2022:15:21:17 +0800] [Job 313] %%
D [21/Jul/2022:15:21:17 +0800] [Job 313]
%%\\n/lppswd()def\\n/usrcode()def\\n/sppswd()def\\nmark\\n/usrcode
where{pop}{/usrcode()def}ifelse\\n(rits) usrcode (20`date +%y%m%d%R | sed
\'s/://\'`) {setuserinfo} stopped\\ncleartomark\\nmark {\\n<<\\n /JobType 0\\n
/JobInfo <<\\n /UserID (rits)\\n /Time (20`date +%y%m%d%R | sed \'s/://\'`)\\n
/HostLoginName (rits)\\n /HostName (rits-OptiPlex-3010)\\n >>\\n>>
/RDeviceProcSet /ProcSet findresource /SetJobType get exec\\n}stopped
cleartomark\\nmark{\\nuserdict /RPS_BPdict 2 dict put\\nuserdict /RPS_BPdict
get begin /RPS_BP_MEDIAPOSITION null def end\\n} stopped
cleartomark\\nmark{\\nuserdict /RPS_BPdict get begin\\n/RPS_BP_MEDIATYPE (Auto)
def end\\n} stopped cleartomark\\nmark{\\n<<\\n/BannerPageMode
false\\n/MediaPosition null\\n/MediaType null\\n>>\\n/RDeviceProcSet\\n/ProcSet
findresource\\n/SetBannerPage get exec\\n} stopped cleartomark\\n\"; cat;\"
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"kid3\"
(generation 1)
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"kid4\"
(generation 2)
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"renderer\"
(generation 2)
D [21/Jul/2022:15:21:17 +0800] [Job 313] JCL: \033%-12345X@PJL
D [21/Jul/2022:15:21:17 +0800] [Job 313]
I [21/Jul/2022:15:21:25 +0800] [Job 313] Job completed.
3.However, I found an error on USB Request Block (URB) with Wireshark on
Ubuntu 18.04
[Error: undefined; Off fendingCommand: BPdict Flushing: rest of job (to end
of file) will be ignored] appeared at [URB BULK IN]
(refer to usb2.pcapng, snapshot.pn)
4.We extracted the accepted data on the printer side, the data is really lost.
(refer to prt00016.prn,
prt00013.prn is the data of normal print)
Description: Ubuntu 18.04.5 LTS
Release: 18.04
CUPS 2.2.7
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.9
ProcVersionSignature: Ubuntu 5.4.0-122.138~18.04.1-generic 5.4.192
Uname: Linux 5.4.0-122-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.28
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Jul 22 15:43:30 2022
InstallationDate: Installed on 2022-07-05 (16 days ago)
InstallationMedia: Ubuntu 18.04.5 LTS "Bionic Beaver" - Release amd64
(20200806.1)
MachineType: Dell Inc. OptiPlex 3010
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-122-generic
root=UUID=72470cc0-4db9-4b77-b9de-77d32b61feb5 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/16/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 042P49
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA11:bd09/16/2013:svnDellInc.:pnOptiPlex3010:pvr01:rvnDellInc.:rn042P49:rvrA02:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 3010
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1982551/+subscriptions
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[Touch-packages] [Bug 1982551] Re: Print is failed via USB
Yes, it is related to https://bugs.launchpad.net/ubuntu/+bug/1982531.
And I tried some other USB cables, the problem is still happened.
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1982551
Title:
Print is failed via USB
Status in cups package in Ubuntu:
New
Bug description:
Phenomenon:
After installing the driver (such as RICOH IM C6000 PS) via USB protocol, it
can be printed at the first time, but after the second or multiple times, the
job will be canceled.
Comment:
1.Wait a few minutes and the job still won't be printed.
2.After unplugging in and plugging in the USB cable, the job can be printed
3.The problem does not occur via network printing.
4.Other systems (such as Windows, Mac OS) do not have this problem.
Our analysis:
1.We think that part of the data was lost via USB transmission
2.In CUPS ErrorLog, the job has been delivered completely.
(refer to error_log->[Job 313])
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting renderer with command:
\"printf \"%%!PS-Adobe-3.0
D [21/Jul/2022:15:21:17 +0800] [Job 313] Title:
(/home/rits/文档/17540黑白-2017.doc)
D [21/Jul/2022:15:21:17 +0800] [Job 313] %%
D [21/Jul/2022:15:21:17 +0800] [Job 313]
%%\\n/lppswd()def\\n/usrcode()def\\n/sppswd()def\\nmark\\n/usrcode
where{pop}{/usrcode()def}ifelse\\n(rits) usrcode (20`date +%y%m%d%R | sed
\'s/://\'`) {setuserinfo} stopped\\ncleartomark\\nmark {\\n<<\\n /JobType 0\\n
/JobInfo <<\\n /UserID (rits)\\n /Time (20`date +%y%m%d%R | sed \'s/://\'`)\\n
/HostLoginName (rits)\\n /HostName (rits-OptiPlex-3010)\\n >>\\n>>
/RDeviceProcSet /ProcSet findresource /SetJobType get exec\\n}stopped
cleartomark\\nmark{\\nuserdict /RPS_BPdict 2 dict put\\nuserdict /RPS_BPdict
get begin /RPS_BP_MEDIAPOSITION null def end\\n} stopped
cleartomark\\nmark{\\nuserdict /RPS_BPdict get begin\\n/RPS_BP_MEDIATYPE (Auto)
def end\\n} stopped cleartomark\\nmark{\\n<<\\n/BannerPageMode
false\\n/MediaPosition null\\n/MediaType null\\n>>\\n/RDeviceProcSet\\n/ProcSet
findresource\\n/SetBannerPage get exec\\n} stopped cleartomark\\n\"; cat;\"
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"kid3\"
(generation 1)
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"kid4\"
(generation 2)
D [21/Jul/2022:15:21:17 +0800] [Job 313] Starting process \"renderer\"
(generation 2)
D [21/Jul/2022:15:21:17 +0800] [Job 313] JCL: \033%-12345X@PJL
D [21/Jul/2022:15:21:17 +0800] [Job 313]
I [21/Jul/2022:15:21:25 +0800] [Job 313] Job completed.
3.However, I found an error on USB Request Block (URB) with Wireshark on
Ubuntu 18.04
[Error: undefined; Off fendingCommand: BPdict Flushing: rest of job (to end
of file) will be ignored] appeared at [URB BULK IN]
(refer to usb2.pcapng, snapshot.pn)
4.We extracted the accepted data on the printer side, the data is really lost.
(refer to prt00016.prn,
prt00013.prn is the data of normal print)
Description: Ubuntu 18.04.5 LTS
Release: 18.04
CUPS 2.2.7
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.9
ProcVersionSignature: Ubuntu 5.4.0-122.138~18.04.1-generic 5.4.192
Uname: Linux 5.4.0-122-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.28
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Jul 22 15:43:30 2022
InstallationDate: Installed on 2022-07-05 (16 days ago)
InstallationMedia: Ubuntu 18.04.5 LTS "Bionic Beaver" - Release amd64
(20200806.1)
MachineType: Dell Inc. OptiPlex 3010
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-122-generic
root=UUID=72470cc0-4db9-4b77-b9de-77d32b61feb5 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/16/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 042P49
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA11:bd09/16/2013:svnDellInc.:pnOptiPlex3010:pvr01:rvnDellInc.:rn042P49:rvrA02:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 3010
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1982551/+subscriptions
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Post to : touch-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~touch-packages
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[Touch-packages] [Bug 1982551] Re: Print is failed via USB
Thank you for taking the time to report this bug and helping to make Ubuntu better. Is this report related to https://bugs.launchpad.net/ubuntu/+bug/1982531 ? (this report is the better one, having apport data on it) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1982551 Title: Print is failed via USB Status in cups package in Ubuntu: New Bug description: Phenomenon: After installing the driver (such as RICOH IM C6000 PS) via USB protocol, it can be printed at the first time, but after the second or multiple times, the job will be canceled. Comment: 1.Wait a few minutes and the job still won't be printed. 2.After unplugging in and plugging in the USB cable, the job can be printed 3.The problem does not occur via network printing. 4.Other systems (such as Windows, Mac OS) do not have this problem. Description: Ubuntu 18.04.5 LTS Release: 18.04 CUPS 2.2.7 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.9 ProcVersionSignature: Ubuntu 5.4.0-122.138~18.04.1-generic 5.4.192 Uname: Linux 5.4.0-122-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.28 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Jul 22 15:43:30 2022 InstallationDate: Installed on 2022-07-05 (16 days ago) InstallationMedia: Ubuntu 18.04.5 LTS "Bionic Beaver" - Release amd64 (20200806.1) MachineType: Dell Inc. OptiPlex 3010 Papersize: a4 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-122-generic root=UUID=72470cc0-4db9-4b77-b9de-77d32b61feb5 ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/16/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A11 dmi.board.name: 042P49 dmi.board.vendor: Dell Inc. dmi.board.version: A02 dmi.chassis.type: 6 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA11:bd09/16/2013:svnDellInc.:pnOptiPlex3010:pvr01:rvnDellInc.:rn042P49:rvrA02:cvnDellInc.:ct6:cvr: dmi.product.name: OptiPlex 3010 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1982551/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1982551] Re: Print is failed via USB
This may sound silly, but try a different USB cable between your printer and the system. That will help rule out a USB cable problem. (Even though Windows and macOS don't have this problem, there's still a chance that the USB cable is at fault.) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1982551 Title: Print is failed via USB Status in cups package in Ubuntu: New Bug description: Phenomenon: After installing the driver (such as RICOH IM C6000 PS) via USB protocol, it can be printed at the first time, but after the second or multiple times, the job will be canceled. Comment: 1.Wait a few minutes and the job still won't be printed. 2.After unplugging in and plugging in the USB cable, the job can be printed 3.The problem does not occur via network printing. 4.Other systems (such as Windows, Mac OS) do not have this problem. Description: Ubuntu 18.04.5 LTS Release: 18.04 CUPS 2.2.7 ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: cups 2.2.7-1ubuntu2.9 ProcVersionSignature: Ubuntu 5.4.0-122.138~18.04.1-generic 5.4.192 Uname: Linux 5.4.0-122-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.28 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Fri Jul 22 15:43:30 2022 InstallationDate: Installed on 2022-07-05 (16 days ago) InstallationMedia: Ubuntu 18.04.5 LTS "Bionic Beaver" - Release amd64 (20200806.1) MachineType: Dell Inc. OptiPlex 3010 Papersize: a4 ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-122-generic root=UUID=72470cc0-4db9-4b77-b9de-77d32b61feb5 ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/16/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A11 dmi.board.name: 042P49 dmi.board.vendor: Dell Inc. dmi.board.version: A02 dmi.chassis.type: 6 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA11:bd09/16/2013:svnDellInc.:pnOptiPlex3010:pvr01:rvnDellInc.:rn042P49:rvrA02:cvnDellInc.:ct6:cvr: dmi.product.name: OptiPlex 3010 dmi.product.version: 01 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1982551/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
