Public bug reported:
Yesterday Toshiba M300 laptop ran for around 5mins. Screen went black and
flashing cursor in top corner then stopped and started again with log in
screen. As duel boot started laptop in Windows 10 and no problems so software
problem. Reseached and found a fix which was putting in file,
1 - Creating a file "/etc/X11/xorg.conf.d/20-intel.conf"
Section "Device"
Identifier "Intel Graphics"
Driver "intel"
Option "TearFree" "true"
EndSection
This seems to have fixed the problem. I was running System Profile to watch
Temps and also Mate System monitor with Firefox in the background. It did for a
moment give a black screen but recovered so not sure if this was the problem
resurfacing.
Without this being a duel boot I would have had great difficulty identifying if
it was software or a overheating/grapics card problem. Most users would scrap
their hardware if they were presented with this problem. Hopefully my problem
is fixed but if not could you please advise me further.
All the Best
DAvid
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 5.15.0-60.66-generic 5.15.78
Uname: Linux 5.15.0-60-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: MATE
Date: Wed Feb 15 12:00:06 2023
DistUpgraded: 2022-08-17 16:23:45,139 DEBUG Running PostInstallScript:
'/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'
DistroCodename: jammy
DistroVariant: ubuntu
DkmsStatus:
bcmwl/6.30.223.271+bdcom, 5.15.0-58-generic, x86_64: installed
bcmwl/6.30.223.271+bdcom, 5.15.0-60-generic, x86_64: installed
rtl8821ce/5.5.2.1, 5.15.0-60-generic, x86_64: installed
ExtraDebuggingInterest: Yes, including running git bisection searches
GpuHangFrequency: Continuously
GpuHangReproducibility: I don't know
GpuHangStarted: Within the last few days
GraphicsCard:
Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary)
[8086:2a02] (rev 03) (prog-if 00 [VGA controller])
Subsystem: Toshiba Corporation Mobile GM965/GL960 Integrated Graphics
Controller (primary) [1179:ff50]
Subsystem: Toshiba Corporation Mobile GM965/GL960 Integrated Graphics
Controller (secondary) [1179:ff50]
InstallationDate: Installed on 2021-08-21 (542 days ago)
InstallationMedia: Ubuntu-MATE 20.04.1 LTS "Focal Fossa" - Release amd64
(20200731)
MachineType: TOSHIBA Satellite M300
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-60-generic
root=UUID=98dc102b-f3cc-4067-b9a3-75250f24163c ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to jammy on 2022-08-17 (181 days ago)
dmi.bios.date: 03/13/2008
dmi.bios.vendor: TOSHIBA
dmi.bios.version: V1.80
dmi.board.name: Satellite M300
dmi.board.vendor: TOSHIBA
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnTOSHIBA:bvrV1.80:bd03/13/2008:svnTOSHIBA:pnSatelliteM300:pvrPSMD0L-01N00M:rvnTOSHIBA:rnSatelliteM300:rvrNotApplicable:cvnTOSHIBA:ct1:cvrN/A:sku:
dmi.product.name: Satellite M300
dmi.product.version: PSMD0L-01N00M
dmi.sys.vendor: TOSHIBA
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 22.2.5-0ubuntu0.1~22.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.3-2ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug freeze jammy ubuntu
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/2007381
Title:
Xorg freeze
Status in xorg package in Ubuntu:
New
Bug description:
Yesterday Toshiba M300 laptop ran for around 5mins. Screen went black and
flashing cursor in top corner then stopped and started again with log in
screen. As duel boot started laptop in Windows 10 and no problems so software
problem. Reseached and found a fix which was putting in file,
1 - Creating a file "/etc/X11/xorg.conf.d/20-intel.conf"
Section "Device"
Identifier "Intel Graphics"
Driver "intel"
Option "TearFree" "true"
EndSection
This seems to have fixed the problem. I was running System Profile to watch
Temps and also Mate System monitor with Firefox in the background. It did for a
moment give a black screen but recovered so not sure if this was the problem
resurfacing.
Without this being a duel boot I would have had great difficulty identifying
if it was software or a overheating/grapics card problem. Most users would
scrap their hardware if they were presented with this problem. Hopefully my
problem is fixed but if not could you please advise me further.
All the Best
DAvid
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 5.15.0-60.66-generic 5.15.78
Uname: Linux 5.15.0-60-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompositorRunning: None
CurrentDesktop: MATE
Date: Wed Feb 15 12:00:06 2023
DistUpgraded: 2022-08-17 16:23:45,139 DEBUG Running PostInstallScript:
'/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'
DistroCodename: jammy
DistroVariant: ubuntu
DkmsStatus:
bcmwl/6.30.223.271+bdcom, 5.15.0-58-generic, x86_64: installed
bcmwl/6.30.223.271+bdcom, 5.15.0-60-generic, x86_64: installed
rtl8821ce/5.5.2.1, 5.15.0-60-generic, x86_64: installed
ExtraDebuggingInterest: Yes, including running git bisection searches
GpuHangFrequency: Continuously
GpuHangReproducibility: I don't know
GpuHangStarted: Within the last few days
GraphicsCard:
Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller
(primary) [8086:2a02] (rev 03) (prog-if 00 [VGA controller])
Subsystem: Toshiba Corporation Mobile GM965/GL960 Integrated Graphics
Controller (primary) [1179:ff50]
Subsystem: Toshiba Corporation Mobile GM965/GL960 Integrated Graphics
Controller (secondary) [1179:ff50]
InstallationDate: Installed on 2021-08-21 (542 days ago)
InstallationMedia: Ubuntu-MATE 20.04.1 LTS "Focal Fossa" - Release amd64
(20200731)
MachineType: TOSHIBA Satellite M300
ProcEnviron:
LANGUAGE=en_GB:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-60-generic
root=UUID=98dc102b-f3cc-4067-b9a3-75250f24163c ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to jammy on 2022-08-17 (181 days ago)
dmi.bios.date: 03/13/2008
dmi.bios.vendor: TOSHIBA
dmi.bios.version: V1.80
dmi.board.name: Satellite M300
dmi.board.vendor: TOSHIBA
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: N/A
dmi.modalias:
dmi:bvnTOSHIBA:bvrV1.80:bd03/13/2008:svnTOSHIBA:pnSatelliteM300:pvrPSMD0L-01N00M:rvnTOSHIBA:rnSatelliteM300:rvrNotApplicable:cvnTOSHIBA:ct1:cvrN/A:sku:
dmi.product.name: Satellite M300
dmi.product.version: PSMD0L-01N00M
dmi.sys.vendor: TOSHIBA
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 22.2.5-0ubuntu0.1~22.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.3-2ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-2build1
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