[Touch-packages] [Bug 2018175] Re: [Zenbook UP6502ZD_Q539ZD, Realtek ALC294, Speaker, Internal] No sound at all
Speakers work starting with kernel 6.7.0 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/2018175 Title: [Zenbook UP6502ZD_Q539ZD, Realtek ALC294, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: headphone jack works speakers don't work Tried some fixes I found in the ubuntu forums to no avail ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.19.0-41.42~22.04.1-generic 5.19.17 Uname: Linux 5.19.0-41-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.4 Architecture: amd64 CasperMD5CheckResult: pass Date: Sat Apr 29 22:40:09 2023 InstallationDate: Installed on 2023-04-21 (8 days ago) InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed Symptom_AlsaPlaybackTestStderr: F a i l u r e t o s u s p e n d : N o s u c h e n t i t y Symptom_Card: sof-hda-dsp - sof-hda-dsp Symptom_DevicesInUse: Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/hwC0D2', '/dev/snd/pcmC0D5p', '/dev/snd/pcmC0D4p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D1c', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D7c', '/dev/snd/pcmC0D6c', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 127: Error executing command as another user: Not authorized This incident has been reported. Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Zenbook UP6502ZD_Q539ZD, Realtek ALC294, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/30/2022 dmi.bios.release: 5.25 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: UP6502ZD.305 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UP6502ZD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrUP6502ZD.305:bd06/30/2022:br5.25:svnASUSTeKCOMPUTERINC.:pnZenbookUP6502ZD_Q539ZD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUP6502ZD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct31:cvr1.0:sku: dmi.product.family: Zenbook Flip dmi.product.name: Zenbook UP6502ZD_Q539ZD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. mtime.conffile..etc.modprobe.d.alsa-base.conf: 2023-04-29T21:55:59.760443 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2018175/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 2018175] Re: [Zenbook UP6502ZD_Q539ZD, Realtek ALC294, Speaker, Internal] No sound at all
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: alsa-driver (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/2018175 Title: [Zenbook UP6502ZD_Q539ZD, Realtek ALC294, Speaker, Internal] No sound at all Status in alsa-driver package in Ubuntu: Confirmed Bug description: headphone jack works speakers don't work Tried some fixes I found in the ubuntu forums to no avail ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.19.0-41.42~22.04.1-generic 5.19.17 Uname: Linux 5.19.0-41-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.4 Architecture: amd64 CasperMD5CheckResult: pass Date: Sat Apr 29 22:40:09 2023 InstallationDate: Installed on 2023-04-21 (8 days ago) InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed Symptom_AlsaPlaybackTestStderr: F a i l u r e t o s u s p e n d : N o s u c h e n t i t y Symptom_Card: sof-hda-dsp - sof-hda-dsp Symptom_DevicesInUse: Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/hwC0D2', '/dev/snd/pcmC0D5p', '/dev/snd/pcmC0D4p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D1c', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D7c', '/dev/snd/pcmC0D6c', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 127: Error executing command as another user: Not authorized This incident has been reported. Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Zenbook UP6502ZD_Q539ZD, Realtek ALC294, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/30/2022 dmi.bios.release: 5.25 dmi.bios.vendor: American Megatrends International, LLC. dmi.bios.version: UP6502ZD.305 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: UP6502ZD dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrUP6502ZD.305:bd06/30/2022:br5.25:svnASUSTeKCOMPUTERINC.:pnZenbookUP6502ZD_Q539ZD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUP6502ZD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct31:cvr1.0:sku: dmi.product.family: Zenbook Flip dmi.product.name: Zenbook UP6502ZD_Q539ZD dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. mtime.conffile..etc.modprobe.d.alsa-base.conf: 2023-04-29T21:55:59.760443 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2018175/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
