Public bug reported: After Software Updater performed updates and reboot sound no longer works. I don't know what updates were performed because I didn't check. In sound settings only Dummy Output is available. When searching the internet for solutions I couldn't find any posts with the exact same problem as me. For me the lspci-command doesn't list any Kernel drivers or Kernel modules, which I think might be the problem. However, I have not managed to install any drivers.
I have, among several other things, tried the instructions here: https://help.ubuntu.com/community/SoundTroubleshooting $ sudo aplay -l aplay: device_list:274: no soundcards found... $ sudo apt-get install linux-restricted-modules-`uname -r` linux-generic Reading package lists... Done Building dependency tree... Done Reading state information... Done E: Unable to locate package linux-restricted-modules-5.19.0-42-generic E: Couldn't find any package by glob 'linux-restricted-modules-5.19.0-42-generic' E: Couldn't find any package by regex 'linux-restricted-modules-5.19.0-42-generic' $ lspci -v | grep -A7 -i "audio" 0b:00.1 Audio device: NVIDIA Corporation GP102 HDMI Audio Controller (rev a1) Subsystem: ASUSTeK Computer Inc. GP102 HDMI Audio Controller Flags: bus master, fast devsel, latency 0, IRQ 10, IOMMU group 16 Memory at fc080000 (32-bit, non-prefetchable) [size=16K] Capabilities: <access denied> 0c:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Function Subsystem: ASUSTeK Computer Inc. Starship/Matisse PCIe Dummy Function Flags: fast devsel, IOMMU group 17 -- 0d:00.4 Audio device: Advanced Micro Devices, Inc. [AMD] Starship/Matisse HD Audio Controller Subsystem: ASUSTeK Computer Inc. Starship/Matisse HD Audio Controller Flags: fast devsel, IRQ 4, IOMMU group 21 Memory at fca00000 (32-bit, non-prefetchable) [disabled] [size=32K] Capabilities: <access denied> ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.19.0-42.43~22.04.1-generic 5.19.17 Uname: Linux 5.19.0-42-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/seq: louise 2387 F.... pipewire CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue May 30 20:29:36 2023 InstallationDate: Installed on 2022-08-14 (289 days ago) InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/25/2022 dmi.bios.release: 5.17 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 8601 dmi.board.asset.tag: Default string dmi.board.name: ROG CROSSHAIR VI HERO (WI-FI AC) dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr8601:bd07/25/2022:br5.17:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGCROSSHAIRVIHERO(WI-FIAC):rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: ASUS ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug jammy -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/2021894 Title: PCI/internal sound card not detected Status in alsa-driver package in Ubuntu: New Bug description: After Software Updater performed updates and reboot sound no longer works. I don't know what updates were performed because I didn't check. In sound settings only Dummy Output is available. When searching the internet for solutions I couldn't find any posts with the exact same problem as me. For me the lspci-command doesn't list any Kernel drivers or Kernel modules, which I think might be the problem. However, I have not managed to install any drivers. I have, among several other things, tried the instructions here: https://help.ubuntu.com/community/SoundTroubleshooting $ sudo aplay -l aplay: device_list:274: no soundcards found... $ sudo apt-get install linux-restricted-modules-`uname -r` linux-generic Reading package lists... Done Building dependency tree... Done Reading state information... Done E: Unable to locate package linux-restricted-modules-5.19.0-42-generic E: Couldn't find any package by glob 'linux-restricted-modules-5.19.0-42-generic' E: Couldn't find any package by regex 'linux-restricted-modules-5.19.0-42-generic' $ lspci -v | grep -A7 -i "audio" 0b:00.1 Audio device: NVIDIA Corporation GP102 HDMI Audio Controller (rev a1) Subsystem: ASUSTeK Computer Inc. GP102 HDMI Audio Controller Flags: bus master, fast devsel, latency 0, IRQ 10, IOMMU group 16 Memory at fc080000 (32-bit, non-prefetchable) [size=16K] Capabilities: <access denied> 0c:00.0 Non-Essential Instrumentation [1300]: Advanced Micro Devices, Inc. [AMD] Starship/Matisse PCIe Dummy Function Subsystem: ASUSTeK Computer Inc. Starship/Matisse PCIe Dummy Function Flags: fast devsel, IOMMU group 17 -- 0d:00.4 Audio device: Advanced Micro Devices, Inc. [AMD] Starship/Matisse HD Audio Controller Subsystem: ASUSTeK Computer Inc. Starship/Matisse HD Audio Controller Flags: fast devsel, IRQ 4, IOMMU group 21 Memory at fca00000 (32-bit, non-prefetchable) [disabled] [size=32K] Capabilities: <access denied> ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: alsa-base 1.0.25+dfsg-0ubuntu7 ProcVersionSignature: Ubuntu 5.19.0-42.43~22.04.1-generic 5.19.17 Uname: Linux 5.19.0-42-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/seq: louise 2387 F.... pipewire CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Tue May 30 20:29:36 2023 InstallationDate: Installed on 2022-08-14 (289 days ago) InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/25/2022 dmi.bios.release: 5.17 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 8601 dmi.board.asset.tag: Default string dmi.board.name: ROG CROSSHAIR VI HERO (WI-FI AC) dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr8601:bd07/25/2022:br5.17:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGCROSSHAIRVIHERO(WI-FIAC):rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.sku: SKU dmi.product.version: System Version dmi.sys.vendor: ASUS To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/2021894/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
