Your "13th Gen Intel(R) Core(TM) i7-13700" is too new for such an old Linux kernel to support the graphics outputs correctly. Please install a newer Ubuntu release such as 22.04.3:
https://ubuntu.com/download/desktop ** Package changed: xorg (Ubuntu) => linux-hwe-5.15 (Ubuntu) ** Also affects: linux (Ubuntu) Importance: Undecided Status: New ** Changed in: linux (Ubuntu) Status: New => Fix Released ** Also affects: linux-hwe-6.5 (Ubuntu) Importance: Undecided Status: New ** Changed in: linux-hwe-6.5 (Ubuntu) Status: New => Fix Released -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/2052763 Title: i cant able to use dual screen in i7 13th gen of hp pro tower Status in linux package in Ubuntu: Fix Released Status in linux-hwe-5.15 package in Ubuntu: New Status in linux-hwe-6.5 package in Ubuntu: Fix Released Bug description: whenever I plugged dual screen in ubuntu it will consider DP port primary and whenever i remove the port it will show blank screen. I can't able to use dual screen. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.15.0-67.74~20.04.1-generic 5.15.85 Uname: Linux 5.15.0-67-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.25 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: skip CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Fri Feb 9 10:07:56 2024 DistUpgraded: Fresh install DistroCodename: focal DistroVariant: ubuntu ExtraDebuggingInterest: No GraphicsCard: Intel Corporation Device [8086:a780] (rev 04) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Device [103c:8ac7] InstallationDate: Installed on 2024-02-08 (0 days ago) InstallationMedia: Ubuntu 20.04.6 LTS "Focal Fossa" - Release amd64 (20230316) MachineType: HP HP Pro Tower 400 G9 PCI Desktop PC ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-67-generic root=UUID=c5c60b84-e143-44b9-adac-06e7cfc11a40 ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/25/2023 dmi.bios.release: 11.0 dmi.bios.vendor: HP dmi.bios.version: U03 Ver. 02.11.00 dmi.board.name: 8AC7 dmi.board.vendor: HP dmi.board.version: KBC Version 12.03.05 dmi.chassis.type: 3 dmi.chassis.vendor: HP dmi.ec.firmware.release: 18.3 dmi.modalias: dmi:bvnHP:bvrU03Ver.02.11.00:bd07/25/2023:br11.0:efr18.3:svnHP:pnHPProTower400G9PCIDesktopPC:pvr:rvnHP:rn8AC7:rvrKBCVersion12.03.05:cvnHP:ct3:cvr:sku7E953AV: dmi.product.family: 103C_53307F HP ProDesk dmi.product.name: HP Pro Tower 400 G9 PCI Desktop PC dmi.product.sku: 7E953AV dmi.sys.vendor: HP version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.107-8ubuntu1~20.04.2 version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.6-0ubuntu0.1~20.04.2 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.6 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/2052763/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
