[Touch-packages] [Bug 1615187] Re: Rhythmbox resets my list of music files upon restart.

2016-08-20 Thread Chris Guiver
suggest Jorrell, you run it from terminal to get any diag-info. ie. start term $ df -hi $ killall rhythmbox $ rhythmbox copy & paste the output please. I was unable to duplicate error. fyi: "df -hi" will check you've some free display space; -i shows inodes. if you don't want to cut/paste;

[Touch-packages] [Bug 1770774] [NEW] ubuntu-MATE - top of windows disappear under panel

2018-05-11 Thread Chris Guiver
Public bug reported: UBUNTU-MATE or MATE (1.20.1) // see also https://github.com/mate-desktop/mate-panel/issues/303 rflbianco's comment may 10, 2018 (I opted not to comment there) I have two monitors, one above & slightly to right of the primary one (primary is bottom, and to left of one above

[Touch-packages] [Bug 1772542] [NEW] after waking from sleep i get text radeon error message then return login screen

2018-05-21 Thread Chris Guiver
Public bug reported: my box is 18.04 (was 17.10 installed; standard Ubuntu with MATE & XFCE desktops added) I sleep my XFCE (xubuntu) machine rather than turning it off at night. Today as with yesterday morning, instead of getting the locker-screen after hitting the power-button to wake my

[Touch-packages] [Bug 1772542] Re: after waking from sleep i get text radeon error message then return login screen

2018-05-21 Thread Chris Guiver
** Description changed: my box is 18.04 (was 17.10 installed; standard Ubuntu with MATE & XFCE desktops added) I sleep my XFCE (xubuntu) machine rather than turning it off at night. Today as with yesterday morning, instead of getting the locker-screen after hitting the

[Touch-packages] [Bug 1772542] Re: after waking from sleep i get text radeon error message then return login screen

2018-05-21 Thread Chris Guiver
attached dmesg ( dmesg >~/dmesg_2018-05-22.txt ) this COULD be the key bit - unsure (thanks to well_laid_down in #xubuntu) [488956.180193] [drm:cypress_dpm_set_power_state [radeon]] *ERROR* rv770_restrict_performance_levels_before_switch failed [488957.778128] traps: light-locker[9579] trap

[Touch-packages] [Bug 1772542] Re: after waking from sleep i get text radeon error message then return login screen

2018-05-25 Thread Chris Guiver
1) understood (I'd guessed that) 2) NO I didn't have the issues in 17.10/artful. I didn't use xfce for 2-3 weeks post release-upgrade to 18.04/bionic because I couldn't login (login loop xfce only). Your (4) "there could have been some cruft left over from the upgrade" makes me happy; as it

[Touch-packages] [Bug 1772542] Re: after waking from sleep i get text radeon error message then return login screen

2018-05-24 Thread Chris Guiver
Thanks Christopher (penalvch) for reply 1) update - sorry I can't accurately or reliably answer 2) crash-files - done, no bug report numbers were given 3) caffeine removed; I updated & rebooted. some testing; no issue. re-installed caffeine & i wasn't asked for any password after resume but

[Touch-packages] [Bug 1772542] Re: after waking from sleep i get text radeon error message then return login screen

2018-05-29 Thread Chris Guiver
no crash report numbers ** Attachment added: "auth.log copied after i could login again" https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1772542/+attachment/5146202/+files/auth.log.2018-05-30.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded

[Touch-packages] [Bug 1772542] Re: after waking from sleep i get text radeon error message then return login screen

2018-05-29 Thread Chris Guiver
// from auth.log (29-may was last night, 30-may was wake of system today) May 30 09:54:56 d960-ubu2 gdm-password]: pam_unix(gdm-password:session): session closed for user guiverc May 30 09:54:59 d960-ubu2 dbus-daemon[1020]: [system] Rejected send message, 2 matched rules; type="method_call",

[Touch-packages] [Bug 1772542] Re: after waking from sleep i get text radeon error message then return login screen

2018-05-29 Thread Chris Guiver
** Attachment added: "dmesg (copied after i logged in again)" https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1772542/+attachment/5146203/+files/dmesg_2018-05-30.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to

[Touch-packages] [Bug 1772542] Re: after waking from sleep i get text radeon error message then return login screen

2018-05-30 Thread Chris Guiver
The time of the Xorg crash file is ~correct for the crash that logged me out (between 1st & 2nd line in my syslog snippet). I was using XFCE or Xubuntu-session login (this issue only ever happened with XFCE/Xubuntu but I can't guarantee it was XFCE the first in list & not Xubuntu- session; they

[Touch-packages] [Bug 1772542] Re: after waking from sleep i get text radeon error message then return login screen

2018-06-03 Thread Chris Guiver
** Attachment added: "auth.log.2018-06-04.txt" https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1772542/+attachment/5148356/+files/auth.log.2018-06-04.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu.

[Touch-packages] [Bug 1772542] Re: after waking from sleep i get text radeon error message then return login screen

2018-06-03 Thread Chris Guiver
** Attachment added: "journalctl-a_2018-06-04.txt" https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1772542/+attachment/5148355/+files/journalctl-a_2018-06-04.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in

[Touch-packages] [Bug 1772542] Re: after waking from sleep i get text radeon error message then return login screen

2018-06-03 Thread Chris Guiver
this morning's crash includes these reports (already uploaded) -rw-r- 1 guiverc whoopsie 38M Jun 4 08:01 _usr_lib_xorg_Xorg.1000.crash -rw-r- 1 guiverc whoopsie 48K Jun 4 08:01 _usr_bin_caffeine.1000.crash -rw-r- 1 guiverc whoopsie 715K Jun 4 08:02

[Touch-packages] [Bug 1772542] Re: after waking from sleep i get text radeon error message then return login screen

2018-06-19 Thread Chris Guiver
It's now quite a few sleep sessions since I `sudo apt remove light- locker caffeine` Start-Date: 2018-06-06 14:55:33 Commandline: apt remove caffeine light-locker Requested-By: guiverc (1000) Remove: light-locker-settings:amd64 (1.5.0-0ubuntu2), light-locker:amd64 (1.8.0-1ubuntu1),

[Touch-packages] [Bug 1772542] Re: after waking from sleep i get text radeon error message then return login screen (18.04 & 18.10)

2018-07-29 Thread Chris Guiver
** Summary changed: - after waking from sleep i get text radeon error message then return login screen + after waking from sleep i get text radeon error message then return login screen (18.04 & 18.10) ** Description changed: + // this bug was reported for 18.04. + // I had just had it occur

[Touch-packages] [Bug 1772542] Re: after waking from sleep i get text radeon error message then return login screen (18.04 & 18.10)

2018-07-29 Thread Chris Guiver
guiverc@d960-ubu2:~$ sudo cat /var/lib/whoopsie/whoopsie-id [sudo] password for guiverc: ceaac5c412433432f0beca83292fc33804be2fdae3b13b7fc7185e6a52d5fd6941294dff354c0cc3a5000fce6202e51c04e867a10ca60bb60b3682028253f96e guiverc@d960-ubu2:~$ sudo apt remove light-locker caffeine Reading package

[Touch-packages] [Bug 1772542] Re: after waking from sleep i get text radeon error message then return login screen (18.04 & 18.10)

2018-07-29 Thread Chris Guiver
** Attachment added: "dmesg (copied after i logged in again)" https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1772542/+attachment/5169346/+files/dmesg.2018-07-30.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to

[Touch-packages] [Bug 1772542] Re: after waking from sleep i get text radeon error message then return login screen (18.04 & 18.10)

2018-07-29 Thread Chris Guiver
o collect system information for this problem report Authenticating as: chris guiver,,, (guiverc) Password: polkit-agent-helper-1: error response to PolicyKit daemon: GDBus.Error:org.freedesktop.PolicyKit1.Error.Failed: No session for cookie AUTHENTICATION FAILED === Error executing command as

[Touch-packages] [Bug 1772542] Re: after waking from sleep i get text radeon error message then return login screen (18.04 & 18.10)

2018-07-29 Thread Chris Guiver
** Attachment added: "syslog (syslog itself was too late; so prior uploaded)" https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1772542/+attachment/5169345/+files/syslog.1.2018-07-30 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is

[Touch-packages] [Bug 1772542] Re: after waking from sleep i get text radeon error message then return login screen (18.04 & 18.10)

2018-07-31 Thread Chris Guiver
today's crash -rw-r- 1 guiverc whoopsie 20M Aug 1 08:28 _usr_lib_xorg_Xorg.1000.crash // this has was reported (ubuntu-bug) no caffeine or light-locker are installed on screen I had 4 'repeats' but was able to look closer and not it's not a message repeated, but it's part of `dmesg` log,

[Touch-packages] [Bug 1772542] Re: after waking from sleep i get text radeon error message then return login screen (18.04 & 18.10)

2018-07-31 Thread Chris Guiver
** Attachment added: "journalctl-a.2018-08-01.txt" https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1772542/+attachment/5170140/+files/journalctl-a.2018-08-01.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in

[Touch-packages] [Bug 1772542] Re: after waking from sleep i get text radeon error message then return login screen (18.04 & 18.10)

2018-07-31 Thread Chris Guiver
** Attachment added: "syslog.2018-08.01" https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1772542/+attachment/5170143/+files/syslog.2018-08.01 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu.

[Touch-packages] [Bug 1772542] Re: after waking from sleep i get text radeon error message then return login screen (18.04 & 18.10)

2018-07-31 Thread Chris Guiver
guiverc@d960-ubu2:/var/crash$ ls -la total 64408 drwxrwsrwt 3 rootwhoopsie 4096 Aug 1 08:32 . drwxr-xr-x 15 rootroot 4096 Nov 16 2017 .. drwxrwsr-x 2 guiverc whoopsie 4096 Jul 30 09:19 2018-05-22 -rw-r- 1 guiverc whoopsie70917 Jul 30 08:28

[Touch-packages] [Bug 1772542] Re: after waking from sleep i get text radeon error message then return login screen (18.04 & 18.10)

2018-07-31 Thread Chris Guiver
fyi: looking at the wiki, /etc/gdm3/custom.conf now has Enable=true (it was commented out sorry) "Reporting a crash in the stable release" may not apply, but I couldn't find a problem_types (only mentioned this as I noted you were last wiki editor; thank you!) Thank you for link - appreciated.

[Touch-packages] [Bug 1788332] [NEW] horizontal & vertical flip icons reversed??

2018-08-21 Thread Chris Guiver
Public bug reported: Noticed this early today; Ubuntu 18.04 laptop using `gpicview` to view pictures (an LXDE/Lubuntu program I regularly use). The 'flip vertical' & 'flip horizontal' icons are reversed. Tested the same thing on 18.10 using XFCE; 1: load `gpicview` or a program that uses the

[Touch-packages] [Bug 1772542] Re: after waking from sleep i get text radeon error message then return login screen

2018-07-23 Thread Chris Guiver
just an FYI. (I upgraded my main 16.04 LTS to 18.04 [July 6]) so this install was bumped to 18.10 and thus I can no longer do any testing on it. More importantly though, I've not had the issue occur since (not once on 18.10), nor have I seen it on the now 18.04 LTS release-upgraded system (same

[Touch-packages] [Bug 1770774] Re: ubuntu-MATE - top of windows disappear under panel

2018-07-09 Thread Chris Guiver
I bumped my box to 18.10 (development), and issue still occurs. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1770774 Title: ubuntu-MATE - top of windows disappear under

[Touch-packages] [Bug 1801439] Re: Unable to add PPA's via the software-properties

2018-11-02 Thread Chris Guiver
I followed TEST instructions in description I got exactly the same output guiverc@dx6120lu:~$ sudo software-properties-qt QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-root' QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-root'

[Touch-packages] [Bug 1822736] Re: Passwords longer than 255 characters break authentication

2019-04-02 Thread Chris Guiver
I followed Tom's REPRODUCTION test, and got exactly what Tom said I would. I can confirm the issue with 256 character passwords. (I used `wc` to count characters in my buffer) I could set the 256 character password (I used it with a backspace to enter the old password, so it was only 1

[Touch-packages] [Bug 1822736] Re: Passwords longer than 255 characters break authentication

2019-04-02 Thread Chris Guiver
Booted up a Ubuntu 14.04 LTS box & followed test procedure. Same result - steps followed fine until I once 256 char password was entered, I was unable to `sudo whoami` (password was not accepted) OS: Ubuntu 14.04.6 LTS x86_64 Host: HP Compaq dc7700 Small Form Factor Kernel: 3.13.0-168-generic

[Touch-packages] [Bug 1818777] [NEW] Lubuntu 19.04 qa-test; suspend then wake & keyboard & mouse movement, but not mouse-buttons

2019-03-05 Thread Chris Guiver
Public bug reported: // please ignore this at present.. // i've still got some more testing to do. // (i want to test this on another box without KVM (kbd/vid/mouse) switching this machine has // ALSO NOTE: lynorian (lubuntu-devel) also said guiverc: I think I filed something about this in

[Touch-packages] [Bug 1820953] [NEW] 19.04 hidden wifi - unable to connect to network following 18.10's page

2019-03-20 Thread Chris Guiver
Public bug reported: Ubuntu 19.04 QA-test (daily live) Note: this is not a software issue. When it comes to wifi - I'm equal to an idiot. I tried to follow https://help.ubuntu.com/stable/ubuntu-help/net-wireless-hidden.html.en but I could not find any "Connect to Hidden Wifi" option following

[Touch-packages] [Bug 1830673] Re: startup bug

2019-05-27 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make Ubuntu better. Your description indicates the issue started after swapping from the nouveau driver to an nvidia driver; which implies to me it's more an issue related to the nvidia driver itself. Why do you think it's related

[Touch-packages] [Bug 1830503] Re: [MS-7C02, Realtek ALC892, Red Line Out, Rear] No sound at all

2019-05-25 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make Ubuntu better. How far did you get in troubleshooting sound? ie. did you attempt to follow https://help.ubuntu.com/community/SoundTroubleshootingProcedure or another wiki site? I believe a Support site would be more

[Touch-packages] [Bug 1831393] Re: [HDA-Intel - HDA Intel PCH, playback] No sound at all; sound works when I turn on the computer and login after the computer is off, but if i close the lid computer s

2019-06-02 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make Ubuntu better. If you wake your system and it has no sound, can you please go to `pavucontrol` [pulse audio volume control] and in the last Configuration tab, turn off your sound [profile]. Count to 1 (ie. a short delay) then

[Touch-packages] [Bug 1831351] Re: Please provide option to continue bug report from different computer

2019-06-02 Thread Chris Guiver
I've added myself to this bug report. I do some QA-testing of Ubuntu (flavors) using various old boxes, some of which have useless/tiny keyboards, plus there are rare occasions where the gui becomes unreadable (the reason for the bug-report) I've learnt to work around it for the most part (eg.

[Touch-packages] [Bug 1833826] Re: grub menu entry FSCK does not work

2019-06-23 Thread Chris Guiver
*** This bug is a duplicate of bug 1807537 *** https://bugs.launchpad.net/bugs/1807537 Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1807537, so it is being marked as such. Please

[Touch-packages] [Bug 1836266] Re: package python 2.7.11-1 failed to install/upgrade: pre-dependency problem - not installing python

2019-07-11 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot currently work on this bug currently because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively"

[Touch-packages] [Bug 1178272] Re: Lubuntu: banshee, rhythmbox, etc cannot play audio without pulseaudio or gstreamer1.0-alsa

2019-07-13 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been

[Touch-packages] [Bug 1839798] Re: package libdrm-radeon1:i386 2.4.97-1ubuntu1~18.04.1 failed to install/upgrade: package libdrm-radeon1:i386 2.4.97-1ubuntu1~18.04.1 cannot be configured because libdr

2019-08-11 Thread Chris Guiver
Just an [off-topic] support note, but I would check your sources for issues with your two architectures (ie. is something missing that has held back your x86_64 and led to this?) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed

[Touch-packages] [Bug 1840422] Re: Boot fail: Loading initial ramdisk... Error: Out of memory

2019-08-16 Thread Chris Guiver
Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing,

[Touch-packages] [Bug 1841928] Re: systemd service file not triggering the bash script

2019-08-29 Thread Chris Guiver
Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report, but instead seems to be a request for support. Is it? We understand the difficulties you are facing, but it is better to

[Touch-packages] [Bug 1841290] Re: I am logged in as "live session user", and running the Ubuntu option "try without installing. I am able to create a new user with admin rights, however, I did not lo

2019-08-24 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make Ubuntu better. Live mode, or 'Try Ubuntu' before installing, is intended to test Ubuntu prior to installing on your actual hardware. Yes it can be used as a 'live' system for diagnosis, fixing problems, but is not intended to

[Touch-packages] [Bug 1842624] Re: usb mouse not working

2019-09-04 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make Ubuntu better. You may find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please

[Touch-packages] [Bug 1844031] Re: package whoopsie 0.2.52.5ubuntu0.1 failed to install/upgrade: package is in a very bad inconsistent state; you should reinstall it before attempting configuration

2019-09-14 Thread Chris Guiver
Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us (esp. request at end), this looks more like you need support rather than having a bug. Have you attempted to install --reinstall the package as it suggested? This

[Touch-packages] [Bug 1844467] Re: Ubuntu now does not restart after being suspended.

2019-09-17 Thread Chris Guiver
Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us (esp. "will I have to re- install"), this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand

[Touch-packages] [Bug 1844609] Re: my screen flickering

2019-09-18 Thread Chris Guiver
Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, I see many hardware issues and wonder if you have a faulty power supply (thus possibly your disk issues, plus the video flickering issues), and suggest you check that

[Touch-packages] [Bug 1838485] Re: package policykit-1 0.105-14.1ubuntu0.5 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

2019-07-30 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make Ubuntu better. I note you are using an EOL Ubuntu 17.04 kernel, rather than the standard Ubuntu 16.04 (4.4) or Ubuntu 16.04 HWE (4.15) kernel, and loads of tainted messages in your `dmesg` [28275.945575] WARNING: CPU: 2 PID:

[Touch-packages] [Bug 1838215] Re: I can't log in with my user and password

2019-07-28 Thread Chris Guiver
Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing,

[Touch-packages] [Bug 1837345] Re: PCI/internal sound card not detected

2019-07-21 Thread Chris Guiver
Thank you for reporting this bug to Ubuntu. Ubuntu 18.10 (cosmic) reached end-of-life on July 18, 2019. Ubuntu 17.10 (artful) reached end-of-life on July 19, 2018. Ubuntu 17.04 (zesty) reached end-of-life on January 13, 2018. Ubuntu 16.10 (yakkety) reached end-of-life on July 20, 2017. Ubuntu

[Touch-packages] [Bug 1845729] Re: problem to print and to scan

2019-09-27 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively"

[Touch-packages] [Bug 1846353] Re: On xorg balloon tooltips can be graphically glitched

2019-10-02 Thread Chris Guiver
Possibly related to https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1845823, or https://bugs.launchpad.net/ubuntu/+bug/1845865, maybe even https://bugs.launchpad.net/ubuntu/eoan/+source/mesa/+bug/1841718 -- You received this bug notification because you are a member of Ubuntu Touch seeded

[Touch-packages] [Bug 1835641] Re: SLow boot issue in version 19.04

2019-07-07 Thread Chris Guiver
Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing, but

[Touch-packages] [Bug 1846702] Re: wifi

2019-10-04 Thread Chris Guiver
Thank you for taking the time to report this issue and helping to make Ubuntu better. This bug report can be converted to a question (which is aimed at support). You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at

[Touch-packages] [Bug 1851451] Re: Performance is not good system freeze a lot of time

2019-11-05 Thread Chris Guiver
I'd suggest checking your hardware (esp. SMART status of ATA drives, cables etc) I see in your logs the following :- [ 6124.754413] ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x5 action 0x6 frozen [ 6124.754428] ata1: SError: { PHYRdyChg CommWake } [ 6124.754437] ata1.00: failed command:

[Touch-packages] [Bug 1852194] Re: The mouse does not work smoothly (shakes when moving, works with ping)

2019-11-12 Thread Chris Guiver
This [bug] is marked against the wrong package; original installation was 18.04.2 (now 18.04.3) so `ubuntu-release-upgrader` has NOT been used (no movement to 18.10 or higher). The upgrade was performed by `apt` or `apt-get` (package=apt), OR more likely correctly belongs to `bluez` (bluetooth

[Touch-packages] [Bug 1852194] Re: The mouse does not work smoothly (shakes when moving, works with ping)

2019-11-12 Thread Chris Guiver
Bug reporting is about finding & fixing problems, thus preventing future users from hitting the same 'bug'. This bug report can be converted to a question (which is aimed at support). You can also find help with your problem in the support forum of your local Ubuntu community

[Touch-packages] [Bug 1852735] Re: Intel r HD Graphics not install

2019-11-15 Thread Chris Guiver
Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, I wonder if you would be better seeking Support instead of filing a bug report. This bug report can be converted to a question (which is aimed at support). You can

[Touch-packages] [Bug 1851334] Re: Performance is not good system freeze a lot of time

2019-11-05 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make Ubuntu better. Bug reporting is about finding & fixing problems, thus preventing future users from hitting the same bug. You seem to need support more than have issues with a bug (your issue could be hardware related or lots of

[Touch-packages] [Bug 1850986] Re: many problems:

2019-11-08 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1850986 When reporting bugs in the future please use apport by using 'ubuntu-

[Touch-packages] [Bug 1853525] Re: no python 2.7.17 in LTS version

2019-11-21 Thread Chris Guiver
Thank you for taking the time to report this issue and helping to make Ubuntu better. Python 2 is very near EOL & thus Debian & Ubuntu have been working to remove it as much as possible; ie. getting packages that use python ported to use python3 instead, with only security fixes the exception.

[Touch-packages] [Bug 1855710] Re: Losing my printer

2019-12-09 Thread Chris Guiver
Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have provided, this looks to me like you'd benefit from support rather than having a bug. You tagged Xorg (graphical display server) but report a printer issue? I don't see the

[Touch-packages] [Bug 1855710] Re: Losing my printer

2019-12-09 Thread Chris Guiver
No details were given on why Xorg was tagged. If Xorg was tagged for a reason, please leave a comment as to why and it can be changed back to "New" ** Changed in: xorg (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Touch seeded

[Touch-packages] [Bug 1856257] Re: SIOCSIFFLAGS: Input/output error

2019-12-12 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1856257 When reporting bugs in the future please use apport by using 'ubuntu-

[Touch-packages] [Bug 1856255] Re: Apport-bug wrongly complains about the program not being installed

2019-12-12 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make Ubuntu better. There is no package named `ifconfig` so you cannot file a bug against a non-existent package. Your "Apport told me that ifconfig was not installed. But it was!" is incorrect as apport deals with packages not

[Touch-packages] [Bug 1856257] Re: SIOCSIFFLAGS: Input/output error

2019-12-13 Thread Chris Guiver
To answer your question on apport-bug, ubuntu-bug ; on my 20.04 box guiverc@d960-ubu2:/sbin$ whereis ubuntu-bug apport-bug ubuntu-bug: /usr/bin/ubuntu-bug /usr/share/man/man1/ubuntu-bug.1.gz apport-bug: /usr/bin/apport-bug /usr/share/man/man1/apport-bug.1.gz guiverc@d960-ubu2:/sbin$ file

[Touch-packages] [Bug 1856006] Re: The repository 'http://ppa.launchpad.net/blaimi/phpmyadmin-omnibus/ubuntu eoan Release' does not have a Release file. N: Updating from such a repository can't be don

2019-12-11 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make Ubuntu better. Reading your report it appears you are mostly after support. This bug report can be converted to a question (aimed at support, bug reports are aimed and finding problems and fixing so subsequent users won't

[Touch-packages] [Bug 1856257] Re: SIOCSIFFLAGS: Input/output error

2019-12-16 Thread Chris Guiver
Thank you for the update Martin, and the good news. I'll mark this report "Incomplete" for now as the problem appears to have fixed itself; if however the problem re-occurs, please change the Status back to "New". Thank you for uploading your upgrade logs, and for your effort in helping make

[Touch-packages] [Bug 1856554] Re: Epic bug which affects keyboard responsiveness (zomg :p)

2019-12-16 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively"

[Touch-packages] [Bug 1853242] Re: Regression in Eoan: cannot print to smb connected printer

2019-11-20 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1853242 When reporting bugs in the future please use apport by using 'ubuntu-

[Touch-packages] [Bug 1854621] [NEW] ubuntu 20.04 daily boots with no background, selecting other background has warped picture

2019-12-01 Thread Chris Guiver
Public bug reported: Ubuntu 20.04 daily - verified (check disc for defects) prior to boot. dell [optiplex] 755 (c2d-e6850, 5gb, amd/ati radeon rv516/x1300/x1550) On booting, the 20.04 daily has no background when desktop is loaded? (ie. top panel is there, dock on left side on black screen)

[Touch-packages] [Bug 1854621] Re: ubuntu 20.04 daily boots with no background, selecting other background has warped picture

2019-12-01 Thread Chris Guiver
'check disc for defects' was executed again, "no errors found" -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to ubuntu-meta in Ubuntu. https://bugs.launchpad.net/bugs/1854621 Title: ubuntu 20.04 daily boots with no

[Touch-packages] [Bug 1847183] Re: Intel video driver problem

2019-10-07 Thread Chris Guiver
Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing,

[Touch-packages] [Bug 1860308] Re: After upgrade 19.01.2020 display resolution only 640x480. Lubuntu 18.04 lts

2020-01-19 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make Ubuntu better. You've tagged this bug as relating to pulseaudio (ie. sound) thus details about your system's sound was collected by apport. You however describe a graphics problem so I'm changing package to xorg-server **

[Touch-packages] [Bug 1865906] Re: software-properties-* import key issue

2020-03-03 Thread Chris Guiver
Thank you for reporting this bug to Ubuntu. Ubuntu 19.04 (disco) and all flavors reached end-of-life on January 23, 2020. See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in

[Touch-packages] [Bug 1865906] Re: software-properties-* import key issue

2020-03-03 Thread Chris Guiver
Also note, if you do test in Lubuntu 19.10, you should also please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1865906 When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the

[Touch-packages] [Bug 1854621] Re: ubuntu 20.04 daily boots with no background, selecting other background has warped picture

2020-02-26 Thread Chris Guiver
booted today's daily on dell [optiplex] 755 (c2d-e6850, 5gb, amd/ati radeon rv516/x1300/x1550 or system in main report, no background on boot? i rebooted & same. Changing wallpapers works for some, but creates a visual mess for others ** Attachment added: "just changed wallpaper; expected

[Touch-packages] [Bug 1866314] Re: apt-get update fails on ppc64le virtual machine

2020-03-06 Thread Chris Guiver
Did you look in /var/crash/ ? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apt in Ubuntu. https://bugs.launchpad.net/bugs/1866314 Title: apt-get update fails on ppc64le virtual machine Status in apt package in Ubuntu:

[Touch-packages] [Bug 1860947] Re: package libqt4-sql:amd64 4:4.8.7+dfsg-7ubuntu3 failed to install/upgrade: package is in a very bad inconsistent state; you should reinstall it before attempting a r

2020-01-26 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make Ubuntu better. Bug reporting is about finding & fixing problems thus preventing future users from hitting the same bug. You seem to need support more than have issues with a bug You appear to be using out-dated disco (19.04)

[Touch-packages] [Bug 1864031] Re: system will not connect after opening browser

2020-02-20 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively"

[Touch-packages] [Bug 1864390] Re: IDK

2020-02-23 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively"

[Touch-packages] [Bug 1859376] Re: Problems with updates

2020-01-12 Thread Chris Guiver
Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We understand the difficulties you are facing,

[Touch-packages] [Bug 1859730] Re: Xorg freeze

2020-01-14 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively"

[Touch-packages] [Bug 1854621] Re: ubuntu 20.04 daily boots with no background, selecting other background has warped picture

2020-04-03 Thread Chris Guiver
I ran a QA-test on (2020-Apr-03 ubu 20.04 desktop amd64) dell [optiplex] 745 (c2d-6600, 6gb, amd/ati radeon rv516/x1300/x1550) because lshw reports same video card, no glitches there with wallpaper on boot, nor changing wallpaper. --- possibly unrelated I did have that box boot the first time to

[Touch-packages] [Bug 1870725] Re: artifacts appearing on gnome shell

2020-04-03 Thread Chris Guiver
Thank you for taking the time to report this issue and helping to make Ubuntu better. If you change wallpapers, does the issue still occur? Does it occur if you have windows fullscreen (eg. if firefox is your open window and maximized so it covers your wallpaper, do you see the artifacts?) or

[Touch-packages] [Bug 1854621] Re: ubuntu 20.04 daily boots with no background, selecting other background has warped picture

2020-04-03 Thread Chris Guiver
Sorry Booted latest daily (03-Apr-2020) 'live' qa-test and on dell [optiplex] 755 (c2d-e6850, 5gb, amd/ati radeon rv516/x1300/x1550) and whilst I like the 'smooth' bootup messages, it ends up booting to a black screen without wallpaper (wallpapers was visible in background during try/boot, and

[Touch-packages] [Bug 1854621] Re: ubuntu 20.04 daily boots with no background, selecting other background has warped picture

2020-04-03 Thread Chris Guiver
Changing wallpapers and on occasion the wallpaper would show correctly, change it again sometimes it could get two change twice in a row without glitches, then back to jarry-blocky mess for part of image on next change (and usually 3-5 after that). See #4 for pic; though % of jarry-block image

[Touch-packages] [Bug 1854621] Re: ubuntu 20.04 daily boots with no background, selecting other background has warped picture

2020-04-03 Thread Chris Guiver
Reboot of same box as #6; same ISO. I have wallpaper visible this time, but tiny glitches visible at the top in what could be top-panel or wallpaper. As mostly dark it looks like glitch is with top-panel, but if I make this firefox window full screen the glitch is hidden thus part of wallpaper

[Touch-packages] [Bug 1879015] Re: Autologin doesn't work (Lubuntu 18.04)

2020-05-15 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make Ubuntu better. Bug reporting is mostly about finding & fixing problems thus preventing future users from hitting the same bug. I suspect a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu. You

[Touch-packages] [Bug 1894827] Re: Extra details

2020-09-08 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively"

[Touch-packages] [Bug 1854621] Re: ubuntu 20.04 daily boots with no background, selecting other background has warped picture

2020-10-14 Thread Chris Guiver
Ubuntu groovy daily 2020-10-14 (QA-test live) on - dell [optiplex] 755 (c2d-e6850, 5gb, amd/ati radeon rv516/x1300/x1550) glitches are evident on wallpaper, but not always when it's changed, switch between two photos & 3 of 4 selects will have it glitched, 1 will not, glitches will also be

[Touch-packages] [Bug 1639408] Re: udev misidentifies usb headset as xbox gamepad from same manufacturer

2020-10-18 Thread Chris Guiver
Thank you for reporting this bug to Ubuntu. Ubuntu 16.10 (yakkety) reached end-of-life on July 20, 2017. See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more.

[Touch-packages] [Bug 1639408] Re: udev misidentifies usb headset as xbox gamepad from same manufacturer

2020-10-18 Thread Chris Guiver
** Tags added: bionic ** Changed in: systemd (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to systemd in Ubuntu. https://bugs.launchpad.net/bugs/1639408 Title: udev

[Touch-packages] [Bug 1854621] Re: ubuntu 20.04 daily boots with no background, selecting other background has warped picture

2020-08-28 Thread Chris Guiver
Ubuntu groovy daily (2020-08-28) QA-test on initial reporting box dell [optiplex] 755 (c2d-e6850, 5gb, amd/ati radeon rv516/x1300/x1550) It booted to no wallpaper On changing wallpaper, the images are corrupted, block-low-signal tv type blocky/corrupted images. On occasion the selection of an

[Touch-packages] [Bug 1892457] Re: intel graphics installer error

2020-08-20 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make Ubuntu better. Bug reporting is about finding & fixing problems thus preventing future users from hitting the same bug. You seem to need support more than have issues with a bug asking "How can i fix this problem?" I believe a

[Touch-packages] [Bug 1897273] Re: booting ubuntu groovy daily; display unusuable

2020-09-29 Thread Chris Guiver
Changed to INCOMPLETE... (likely INVALID) I'm so used to very old cards I don't need SAFE GRAPHICS, thus forgot it's there.. The install completes when that SAFE GRAPHICS is used. Issues on first boot.. but that needs exploration.. ** Changed in: ubuntu-meta (Ubuntu) Status: New =>

[Touch-packages] [Bug 1897487] Re: [iMac18, 1, Cirrus Logic Generic, Speaker, Internal] No sound at all

2020-09-27 Thread Chris Guiver
Thank you for taking the time to report this bug and helping to make Ubuntu better. Bug reporting is mostly about finding & fixing problems thus preventing future users from hitting the same bug. I suspect a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu. You

[Touch-packages] [Bug 1897273] Re: booting ubuntu groovy daily unusuable if left

2020-09-25 Thread Chris Guiver
** Description changed: - will file on real keyboard + currently I've not fully worked out the issue here, but I'll refine it + (possibly tomorrow). + + booting Ubuntu daily on + dell [optiplex] 990 (i7-2600, 16gb, nvidia geforce gt 6600 gt) + + results in a cursor on a window, with nothing

[Touch-packages] [Bug 1897273] [NEW] booting ubuntu groovy daily unusuable if left

2020-09-25 Thread Chris Guiver
Public bug reported: will file on real keyboard ProblemType: Bug DistroRelease: Ubuntu 20.10 Package: ubuntu-desktop 1.457 ProcVersionSignature: Ubuntu 5.8.0-19.20-generic 5.8.8 Uname: Linux 5.8.0-19-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair ApportVersion:

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