** Changed in: pulseaudio
Status: Unknown => Fix Released
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Title:
Refused to switch profile to
This bug is closed. Please open new bugs for any remaining issues by
running:
ubuntu-bug pulseaudio
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Title:
still very unpleasant problem :/// I cant use headphones microphone on
zoom calls, or any other calls. I thought buying bluetooth headphones
would make my life easier... well maybe if I was using windows.
Device 78:5E:A2:6B:02:38 (public)
Name: JBL TUNE230NC TWS
Alias: JBL
https://launchpad.net/ubuntu/+source/pulseaudio/1:15.0+dfsg1-1ubuntu1
** Changed in: pulseaudio (Ubuntu)
Status: Fix Committed => Fix Released
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That would be 4 hours ago, if you're willing to try 21.10.
https://launchpad.net/ubuntu/+source/pulseaudio/1:15.0+dfsg1-1ubuntu1
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Alas, no such luck for my combo with "JBL CLUB300BT". It doesn't even mention
the HFP profile.
Thanks for the effort though, guess I'll wait for Pulseaudio V15 to get
to Ubuntu.
Cheers,
Tom.
On 15-06-2021 11:02, Sarthak wrote:
> There main reason the HFP profile is not available is the
There main reason the HFP profile is not available is the Pulseaudio drivers
have removed support for it. Any Bluetooth device can now only connect via A2DP
configuration which does not support on-device microphone. I myself had the
same problem and had spent around a week to figure out the
Tks @Daniel,
Apparently the bug fix has been merged 2 months ago in the PulseAudio master
branch:
https://gitlab.freedesktop.org/pulseaudio/pulseaudio/-/merge_requests/491
so about 5 years after the 1st bug reports.
To be fair, it was not a bug in ubuntu but in PulseAudio.
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Whenever PulseAudio 15 is ready. I don't know when that is but it can be
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Hi,
@Daniel van Vugt - Not familiar with the release process at pulseaudio
and/or Ubuntu, so... when will this fix be out in the field?
Thanks in advance,
Tom.
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** Changed in: pulseaudio (Ubuntu)
Status: In Progress => Fix Committed
** Tags added: fixed-in-15 fixed-upstream
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@Daniel van Vugt - Thank you for suggesting the change in post #60. It
didn't work for me though.
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Title:
Refused
Hi, same issue, only AD2P:
Device 00:12:40:13:BA:D0 (public)
Name: SOUNDPEATS Truengine 3 SE
Alias: SOUNDPEATS Truengine 3 SE
Class: 0x00240404
Icon: audio-card
Paired: yes
Trusted: yes
Blocked: no
Connected: yes
LegacyPairing: no
UUID: Serial Port (1101--1000-8000-00805f9b34fb)
Upstream suggests this fix in progress is related:
https://gitlab.freedesktop.org/pulseaudio/pulseaudio/-/merge_requests/491
** Changed in: pulseaudio (Ubuntu)
Status: Confirmed => In Progress
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Please try the suggestion in comment #60.
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Title:
Refused to switch profile to headset_head_unit: Not connected
Ubnutu you need to consider on giving a Solid solution for Bluetooth
headsets since that is a common use case for most.
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So this bug is here from around 2016 , still haven't yet solved
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Title:
Refused to switch profile to
Same issue here. As many others here, I need to use the mic at work's
meetings and I needed to spent extra money on a wired headset because of
this bug made my airpods useless for the task.
elementary OS 5.1.7 Hera, Built on Ubuntu 18.04.4 LTS.
Linux 4.15.0-135-generic.
$pactl list cards
Card #0
Try also:
load-module module-bluetooth-policy auto_switch=2
in /etc/pulse/default.pa as suggested in bug 508522.
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** Tags added: a2dp
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Title:
Refused to switch profile to headset_head_unit: Not connected
Status in PulseAudio:
are there any earbuds where the microphone works at least somehow with
linux?
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Title:
Refused to switch profile
Same version of ubuntu and same bluetooth earbuds work fine on different
desktop but not on my laptop. Does this have something to do with model
of the bluetooth as well?
Information collected from my laptop (not working)
[Jabra Elite 65t]# info 70:BF:92:22:3B:71
Device 70:BF:92:22:3B:71
That's probably more relevant to bug 1838151 than this one.
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Title:
Refused to switch profile to
Hi !
I don't have the exact same problem given in the title.
I am on an Ubuntu 18.04 laptop for work and use BOSE QC 35 II headphones
and more recently Sony WF-1000XM3s earbuds.
I can switch from one profile to another, A2DP Sink to HSP/HFP. However,
with the A2DP profile I have stereo sound
I tried update kernel, but no success.
Probably because my headphone doesn't have the hsp profile, only the hfp 1.6.
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Hi!
I had the same problem with JBL TUNE500BT Headphones on Ubuntu 20.04. I
did a kernel update to 5.8.9-050809-generic version using ubuntu-
mainline-kernel.sh script [1]. I also uninstalled ofono and ofono-
phonesim which I installed earlier when trying to fix this problem and
reverted any
PulseAudio developers probably don't monitor this bug. If you would like
to comment to them then please use:
https://gitlab.freedesktop.org/pulseaudio/pulseaudio/-/issues/84
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The impression that I get is that will never be fixed
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Title:
Refused to switch profile to headset_head_unit: Not
It seems this bug affects almost everyone who wants to use earbuds with
Linux? How come this issue is still nox fixed after such a long time?
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Same problem with Edifier TWS200:
Device 5C:C6:E9:C4:29:2F (public)
Name: EDIFIER TWS200 R
Alias: EDIFIER TWS200 R
Class: 0x00240404
Icon: audio-card
Paired: yes
Trusted: yes
Blocked: no
Connected: no
LegacyPairing: no
Same issue here with Sony WH-CH710N on a fresh install of Ubuntu 20.04.1
LTS kernel 5.4.0-42-generic
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Title:
For those approaching the issue from afresh it looks like HSP/HFP shares
functionality with bluetooth modems rather than solely audio. As such
there's a disagreement between pulseaudio who are only interested in the
audio parts, ofono who deals with the modem parts and the bluetooth
stack (bluez)
I suggest you ask the PulseAudio experts at:
https://gitlab.freedesktop.org/pulseaudio/pulseaudio/-/issues/84
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Hey Guys!
Any news about this bug?
Any alternative solution before the definitive fix?
All of my friends are complaining about the same issue. It seems that is
affecting everybody.
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Same issue here with Aukey EP-N5 bluetooth earbuds on 20.04.1. This is
a top-selling set of earbuds on Amazon so I thought they'd work.
The microphone doesn't appear at all in the list of input devices under
system Sound Settings.
Attempting to change the profile within Blueman to HSP/HFP
Same here Ununtu 20.04 with Anker Soundcore life Q10, what is worse it that
ofono/phonesim can't be used properly, no stable version for Ubuntu 20.04 and
no proper instructions to set it up...
Please help!!!
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Same problem confirmed it's an issue. Using Galaxy Buds+ and Beats X.
Please help fix this. We are all working from home and need this
feature.
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Same problem.
Ubuntu 20.04 LTS,"realme Buds Air".
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Title:
Refused to switch profile to headset_head_unit: Not
Thanks, but despite the 'no longer needed' part is still making a
difference for you?
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Title:
Refused to switch
@Sebastien I installed ubuntu 19.10 in a VM, compared the file Michael
refers to with the one in my system (20.04) and only the following lines
are removed in 20.04:
### Automatically move streams to the default sink if the sink they are
### connected to dies, similar for sources
load-module
@Michael, could you tell us what option you changed back to fix the
issue exactly?
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Title:
Refused to switch
I fixed the problem for my laptop.
it looks like its a configuration issue in /etc/pulse/default.pa file.
I simply made a diff with a previous ubuntu version aka 19.10 and adjust the
config (I copied the config file ) and restart pulseaudio with "systemctl
--user restart pulseaudio".
and my
same issue here with a freeVoice headset.
as soon as I switch to hsp/hfp mode audio stops working.
funny enough the beeps while changing sound volume are hearable
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Same problem.
Ubuntu 20.04 LTS, JBL TUNE 120TWS (A2DP 1.3 AVRCP 1.5 HFP 1.6)
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Title:
Refused to switch profile to
Same problem for me!
Ubuntu 20.04, Blitzwolf FYE6
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Title:
Refused to switch profile to headset_head_unit: Not
(I'm not using Ubuntu for my desktop but I'have had the same problem. I'm
running Pulseaudio 13 built with enable_bluez5_native_headset and Bluez 5.54)
Solved it by adding headset=native forthe module module-bluetooth-discover in
default.pa :
load-module module-bluetooth-discover headset=native
Fresh install of Ubuntu 20.04 with a TT BH060 (TaoTronics):
Device E8:AB:FA:*:*:* (public)
Name: TAOTRONICS SoundSurge 60
Alias: TAOTRONICS SoundSurge 60
Class: 0x00240418
Icon: audio-card
Paired: yes
Trusted: yes
Blocked: no
Year 2020 and we still looking for a solution. Bug confirmed with Canyon
and JBL headphones 2 days ago by me.
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I"ve had this problem on a clean install of 20.04 on a new laptop, with
two headsets that support both profiles.
```
Name: Soundcore Life 2
Alias: Soundcore Life 2
Class: 0x00240404
Icon: audio-card
Paired: yes
Trusted: yes
Blocked: no
Connected: yes
LegacyPairing: no
UUID: Headset
** Also affects: pulseaudio via
https://gitlab.freedesktop.org/pulseaudio/pulseaudio/-/issues/84
Importance: Unknown
Status: Unknown
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It has been reported some time ago already, e.g. as Bug 84 or 742
https://gitlab.freedesktop.org/pulseaudio/pulseaudio/-/issues/84
https://gitlab.freedesktop.org/pulseaudio/pulseaudio/-/issues/742
There are even related PRs, but nobody at pulseaudio seems to really
care about them, e.g.
Can someone experiencing this bug please report it to the PulseAudio
developers?
https://gitlab.freedesktop.org/pulseaudio/pulseaudio/issues/new
and then tell us the new bug ID.
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This is not a bug, but lack of support for headsets that only have the
HFP (Handsfree) profile and no HSP (Headset) profile. Many current
headsets only support HFP, and these won't work since pulseway doesn't
support HFP only.
I find this ridiculous since there are a number of projects on git
Same here, cannot switch profile to HSP/HFP for Soundcore Life P2 on an
ThinkPad T430s:
Device E8:07:BF:9B:23:D2 (public)
Name: Soundcore Life P2
Alias: Soundcore Life P2
Class: 0x00240404
Icon: audio-card
Paired: yes
Trusted: yes
Blocked: no
Connected: yes
LegacyPairing: no
UUID: Serial Port
I have the same issue with Anker Soundcore Life p2, the microphone doesnt work,
as i can't connect them in HSP/HFP mode. I get the following error:
[pulseaudio] module-bluez5-device.c: Refused to switch profile to
headset_head_unit: Not connected
I use Ubuntu 18.04 and run out of ideas on what
Exact same problem with an Anker Soundcore Q10
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Title:
Refused to switch profile to headset_head_unit: Not
** Tags added: focal
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Title:
Refused to switch profile to headset_head_unit: Not connected
Status in pulseaudio
Mistakenly posted under a duplicate, issue is still here on Ubuntu 18
with a Sennheiser headset. Issue is bound to pop up more now with
everyone remoting under lockdowns.
Device 00:16:94:32:A8:A7 (public)
Name: HD 4.40BT
Alias: HD 4.40BT
Class: 0x00240404
Icon: audio-card
Paired: yes
Device 00:22:37:14:4E:E8 (public)
Name: Philips SHB9100
Alias: Philips SHB9100
Class: 0x00240404
Icon: audio-card
Paired: yes
Trusted: yes
Blocked: no
Connected: yes
LegacyPairing: no
>UUID: Headset (1108--1000-8000-00805f9b34fb)
UUID: Audio Sink
The patches on
https://git.kernel.org/pub/scm/linux/kernel/git/jejb/pulseaudio.git/log/?h=jejb-v13
might help with this problem
** Changed in: pulseaudio (Ubuntu)
Importance: Undecided => High
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I was read official pulseaudio gitlab bugs. Seems like bluetooth module
problem.
https://www.freedesktop.org/wiki/Software/PulseAudio/Documentation/User/Bluetooth/#index7h2
They recommend use separate usb bluetooth.
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I have similar issue with 19.04. Input/ouput with profile HSP/HFP is
very noisy.
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Title:
Refused to switch
Please also answer comment #16/#14.
** Tags added: bionic
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Title:
Refused to switch profile to
The same problem here, "Headset" is not missing.
I'm using Ubuntu 18.04.
Device 5C:FB:7C:86:8A:D9 (public)
Name: JBL TUNE110BT
Alias: JBL TUNE110BT
Class: 0x00240404
Icon: audio-card
Paired: yes
Trusted: yes
Blocked: no
Connected: yes
LegacyPairing: no
UUID: Headset
Have the same issue in Ubuntu 18.04.2 LTS.
In pavucontrol or in blueman-applet:
If select A2DP sound works;
If select HSP/HFP sound/mic do not work.
bluetoothctl output:
Name: Jabra Elite 65t
Can someone experiencing this bug please report it to the PulseAudio
developers?
https://gitlab.freedesktop.org/pulseaudio/pulseaudio/issues/new
and then tell us the new bug ID.
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Experiencing this:
Device 9C:64:8B:7D:C7:3D (public)
Name: Amir’s AirPods
Alias: Amir’s AirPods
Class: 0x00240418
Icon: audio-card
Paired: yes
Trusted: yes
Blocked: no
Connected: yes
LegacyPairing: no
UUID: Service
Can someone experiencing this bug please report it to the PulseAudio
developers?
https://gitlab.freedesktop.org/pulseaudio/pulseaudio/issues/new
and then tell us the new bug ID.
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Hi,
I seem to have same problem with bluetooth headset Plantronics Backbeat pro2:
A2DP works fine, media keys work. But when switching to HSF/HFP, no playback
and no audio from mic.
Headset seems to switch the mode (something in the Noice cancellation audibly
changes) when switching between
Hi:
I'm also impacted by this bug.
[HD 4.50BTNC]# info
Device 00:16:94:32:40:CD (public)
Name: HD 4.50BTNC
Alias: HD 4.50BTNC
Class: 0x00240404
Icon: audio-card
Paired: yes
Trusted: yes
Blocked: no
Connected: yes
I am also seeing this problem:
```
[Jabra MOVE v2.5.0]# info 74:5C:4B:2A:E3:BE
Device 74:5C:4B:2A:E3:BE (public)
Name: Jabra MOVE v2.5.0
Alias: Jabra MOVE v2.5.0
Class: 0x00240404
Icon: audio-card
Paired: yes
Trusted: yes
Blocked: no
I add this extra information in case it works:
I have some "Bluedio F2" brand headphones that do not activate the microphone,
however, my Philips SHB4000 hearing aids detect them without any problem (the
input).
Where in Windows and Android the Bluedio & Philips Microphone works for me
without
Same Issue in Ubuntu 18.10
My Bluedio F2 It works well as an A2DP sync, but can't use it as a headset with
microphone.
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1734960/comments/9
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I have the same issue on Kubuntu 18.04 (upgraded) with my EP650 headset.
This worked a few releases ago. Sound with A2DP works well.
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Btw, I experience this issue with Ubuntu 17.10. I tried upgrading
pulseaudio to the bionic version but the problem persists.
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I also spend hours on this issue trying to get a Logitech H800 headset working
and finally gave up.
It would be at least nice to know what's the problem (pulseaudio ? bluez ?
Headset ?) and if it's on the roadmap to fix it.
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Also, how to find out which Headsets work and which not, before spending
the money and finding out they don't.
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I gave up and spent $80 on new headphones that seem to work. GhostTek
SoDrop2s, if anyone wants to know. Working for me on 17.04 Zesty.
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More than a year and this bug is not yet fixed?
Is it a huge problem to solve?
Can I help with some log files or something like that?
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** Tags added: xenial
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Title:
Refused to switch profile to headset_head_unit: Not connected
Status in pulseaudio
I'm getting the same issue with my logitech H800 headset.
Here's a more verbose pulseaudio log of the device connecting and
attempting to switch profiles:
I: [pulseaudio] module-card-restore.c: Restored profile 'a2dp_sink' for card
bluez_card.88_C6_26_31_DF_F0.
I: [pulseaudio]
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: pulseaudio (Ubuntu)
Status: New => Confirmed
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