[Touch-packages] [Bug 1752145] Re: system freeze after full screen video viewing with Xorg on ultrawide monitor
[Expired for mutter (Ubuntu) because there has been no activity for 60 days.] ** Changed in: mutter (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to mesa in Ubuntu. https://bugs.launchpad.net/bugs/1752145 Title: system freeze after full screen video viewing with Xorg on ultrawide monitor Status in linux package in Ubuntu: Expired Status in mesa package in Ubuntu: Expired Status in mutter package in Ubuntu: Expired Bug description: 1. open a video (either youtube or totem) 2. put it in full screen. 3. wait Eventually (within minutes) the system will freeze in one of 2 ways. 1. There will be only blackness with no response ( even unresponsive). 2. There will be snow that shifts with keyboard and mouse interaction (see photo). ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.2-0ubuntu0.1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Feb 27 19:08:13 2018 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'enabled-extensions' b"['workspace-g...@mathematical.coffee.gmail.com', 'alt-tab-worksp...@kwalo.net', 'system-moni...@paradoxxx.zero.gmail.com', 'user-th...@gnome-shell-extensions.gcampax.github.com', 'ubuntu-d...@ubuntu.com', 'ubuntu-appindicat...@ubuntu.com']" b'org.gnome.shell' b'enable-hot-corners' b'true' b'org.gnome.shell' b'favorite-apps' b"['googleinbox.desktop', 'googlecalendar.desktop', 'org.gnome.Nautilus.desktop', 'firefox.desktop']" b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" b'org.gnome.desktop.interface' b'monospace-font-name' b"'Ubuntu Mono 11'" InstallationDate: Installed on 2018-01-05 (53 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2018-01-05 (53 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1752145/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1752145] Re: system freeze after full screen video viewing with Xorg on ultrawide monitor
[Expired for mesa (Ubuntu) because there has been no activity for 60 days.] ** Changed in: mesa (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to mesa in Ubuntu. https://bugs.launchpad.net/bugs/1752145 Title: system freeze after full screen video viewing with Xorg on ultrawide monitor Status in linux package in Ubuntu: Expired Status in mesa package in Ubuntu: Expired Status in mutter package in Ubuntu: Expired Bug description: 1. open a video (either youtube or totem) 2. put it in full screen. 3. wait Eventually (within minutes) the system will freeze in one of 2 ways. 1. There will be only blackness with no response ( even unresponsive). 2. There will be snow that shifts with keyboard and mouse interaction (see photo). ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.2-0ubuntu0.1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Feb 27 19:08:13 2018 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'enabled-extensions' b"['workspace-g...@mathematical.coffee.gmail.com', 'alt-tab-worksp...@kwalo.net', 'system-moni...@paradoxxx.zero.gmail.com', 'user-th...@gnome-shell-extensions.gcampax.github.com', 'ubuntu-d...@ubuntu.com', 'ubuntu-appindicat...@ubuntu.com']" b'org.gnome.shell' b'enable-hot-corners' b'true' b'org.gnome.shell' b'favorite-apps' b"['googleinbox.desktop', 'googlecalendar.desktop', 'org.gnome.Nautilus.desktop', 'firefox.desktop']" b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" b'org.gnome.desktop.interface' b'monospace-font-name' b"'Ubuntu Mono 11'" InstallationDate: Installed on 2018-01-05 (53 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2018-01-05 (53 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1752145/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1752145] Re: system freeze after full screen video viewing with Xorg on ultrawide monitor
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to mesa in Ubuntu. https://bugs.launchpad.net/bugs/1752145 Title: system freeze after full screen video viewing with Xorg on ultrawide monitor Status in linux package in Ubuntu: Expired Status in mesa package in Ubuntu: Expired Status in mutter package in Ubuntu: Expired Bug description: 1. open a video (either youtube or totem) 2. put it in full screen. 3. wait Eventually (within minutes) the system will freeze in one of 2 ways. 1. There will be only blackness with no response ( even unresponsive). 2. There will be snow that shifts with keyboard and mouse interaction (see photo). ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.2-0ubuntu0.1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Feb 27 19:08:13 2018 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'enabled-extensions' b"['workspace-g...@mathematical.coffee.gmail.com', 'alt-tab-worksp...@kwalo.net', 'system-moni...@paradoxxx.zero.gmail.com', 'user-th...@gnome-shell-extensions.gcampax.github.com', 'ubuntu-d...@ubuntu.com', 'ubuntu-appindicat...@ubuntu.com']" b'org.gnome.shell' b'enable-hot-corners' b'true' b'org.gnome.shell' b'favorite-apps' b"['googleinbox.desktop', 'googlecalendar.desktop', 'org.gnome.Nautilus.desktop', 'firefox.desktop']" b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" b'org.gnome.desktop.interface' b'monospace-font-name' b"'Ubuntu Mono 11'" InstallationDate: Installed on 2018-01-05 (53 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2018-01-05 (53 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1752145/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1752145] Re: system freeze after full screen video viewing with Xorg on ultrawide monitor
Gnome-shell will freeze at unexpected times when using the firefox browser. The symptoms are the same as when watching videos with totem. I've switched to chrome without having gnome-shell freeze on me. Is there something particular about the way firefox 59 (Quantum) interacts with my graphics hardware? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to mesa in Ubuntu. https://bugs.launchpad.net/bugs/1752145 Title: system freeze after full screen video viewing with Xorg on ultrawide monitor Status in linux package in Ubuntu: Incomplete Status in mesa package in Ubuntu: Incomplete Status in mutter package in Ubuntu: Incomplete Bug description: 1. open a video (either youtube or totem) 2. put it in full screen. 3. wait Eventually (within minutes) the system will freeze in one of 2 ways. 1. There will be only blackness with no response ( even unresponsive). 2. There will be snow that shifts with keyboard and mouse interaction (see photo). ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.2-0ubuntu0.1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Feb 27 19:08:13 2018 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'enabled-extensions' b"['workspace-g...@mathematical.coffee.gmail.com', 'alt-tab-worksp...@kwalo.net', 'system-moni...@paradoxxx.zero.gmail.com', 'user-th...@gnome-shell-extensions.gcampax.github.com', 'ubuntu-d...@ubuntu.com', 'ubuntu-appindicat...@ubuntu.com']" b'org.gnome.shell' b'enable-hot-corners' b'true' b'org.gnome.shell' b'favorite-apps' b"['googleinbox.desktop', 'googlecalendar.desktop', 'org.gnome.Nautilus.desktop', 'firefox.desktop']" b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" b'org.gnome.desktop.interface' b'monospace-font-name' b"'Ubuntu Mono 11'" InstallationDate: Installed on 2018-01-05 (53 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2018-01-05 (53 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1752145/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1752145] Re: system freeze after full screen video viewing with Xorg on ultrawide monitor
Today the fuzzy screen depicted in the attachment appears spontaneously while using google maps. This time with a block around the pointer, that continued to move with the pointer. ** Attachment added: "IMG_20180316_172748_697.jpg" https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1752145/+attachment/5081615/+files/IMG_20180316_172748_697.jpg -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to mesa in Ubuntu. https://bugs.launchpad.net/bugs/1752145 Title: system freeze after full screen video viewing with Xorg on ultrawide monitor Status in linux package in Ubuntu: Incomplete Status in mesa package in Ubuntu: Incomplete Status in mutter package in Ubuntu: Incomplete Bug description: 1. open a video (either youtube or totem) 2. put it in full screen. 3. wait Eventually (within minutes) the system will freeze in one of 2 ways. 1. There will be only blackness with no response ( even unresponsive). 2. There will be snow that shifts with keyboard and mouse interaction (see photo). ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.2-0ubuntu0.1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Feb 27 19:08:13 2018 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'enabled-extensions' b"['workspace-g...@mathematical.coffee.gmail.com', 'alt-tab-worksp...@kwalo.net', 'system-moni...@paradoxxx.zero.gmail.com', 'user-th...@gnome-shell-extensions.gcampax.github.com', 'ubuntu-d...@ubuntu.com', 'ubuntu-appindicat...@ubuntu.com']" b'org.gnome.shell' b'enable-hot-corners' b'true' b'org.gnome.shell' b'favorite-apps' b"['googleinbox.desktop', 'googlecalendar.desktop', 'org.gnome.Nautilus.desktop', 'firefox.desktop']" b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" b'org.gnome.desktop.interface' b'monospace-font-name' b"'Ubuntu Mono 11'" InstallationDate: Installed on 2018-01-05 (53 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2018-01-05 (53 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1752145/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1752145] Re: system freeze after full screen video viewing with Xorg on ultrawide monitor
This bug is making it hard to work... I just had the system freeze up on me again after less than 5 minutes. This time, when doing ctrl-alt-F3 I got the strange snow-like screen depicted in the attachement and none of the ctrl-alt terminals or GDM (at ctrl-alt-F1) showed anything but snow! ** Attachment added: "snowy screen after freeze and pressing ctrl-alt-F3" https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1752145/+attachment/5080321/+files/IMG_20180315_134524_146.jpg -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to mesa in Ubuntu. https://bugs.launchpad.net/bugs/1752145 Title: system freeze after full screen video viewing with Xorg on ultrawide monitor Status in linux package in Ubuntu: Incomplete Status in mesa package in Ubuntu: Incomplete Status in mutter package in Ubuntu: Incomplete Bug description: 1. open a video (either youtube or totem) 2. put it in full screen. 3. wait Eventually (within minutes) the system will freeze in one of 2 ways. 1. There will be only blackness with no response ( even unresponsive). 2. There will be snow that shifts with keyboard and mouse interaction (see photo). ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.2-0ubuntu0.1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Feb 27 19:08:13 2018 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'enabled-extensions' b"['workspace-g...@mathematical.coffee.gmail.com', 'alt-tab-worksp...@kwalo.net', 'system-moni...@paradoxxx.zero.gmail.com', 'user-th...@gnome-shell-extensions.gcampax.github.com', 'ubuntu-d...@ubuntu.com', 'ubuntu-appindicat...@ubuntu.com']" b'org.gnome.shell' b'enable-hot-corners' b'true' b'org.gnome.shell' b'favorite-apps' b"['googleinbox.desktop', 'googlecalendar.desktop', 'org.gnome.Nautilus.desktop', 'firefox.desktop']" b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" b'org.gnome.desktop.interface' b'monospace-font-name' b"'Ubuntu Mono 11'" InstallationDate: Installed on 2018-01-05 (53 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2018-01-05 (53 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1752145/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1752145] Re: system freeze after full screen video viewing with Xorg on ultrawide monitor
More symptoms: I can kill gnome-shell with "kill -KILL" from a ctrl-alt terminal. The GDM screen then appears as usual. Logging in again, however, seems to hang on a blank purple screen. The GDM screen appears normal but moving the mouse over the top-right corner to activate the menu results in EXTREME lag. The menu is usable but doesn't update for dozens of seconds after clicking on it. Could this be a problem with XWayland? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to mesa in Ubuntu. https://bugs.launchpad.net/bugs/1752145 Title: system freeze after full screen video viewing with Xorg on ultrawide monitor Status in linux package in Ubuntu: Incomplete Status in mesa package in Ubuntu: Incomplete Status in mutter package in Ubuntu: Incomplete Bug description: 1. open a video (either youtube or totem) 2. put it in full screen. 3. wait Eventually (within minutes) the system will freeze in one of 2 ways. 1. There will be only blackness with no response ( even unresponsive). 2. There will be snow that shifts with keyboard and mouse interaction (see photo). ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.2-0ubuntu0.1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Feb 27 19:08:13 2018 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'enabled-extensions' b"['workspace-g...@mathematical.coffee.gmail.com', 'alt-tab-worksp...@kwalo.net', 'system-moni...@paradoxxx.zero.gmail.com', 'user-th...@gnome-shell-extensions.gcampax.github.com', 'ubuntu-d...@ubuntu.com', 'ubuntu-appindicat...@ubuntu.com']" b'org.gnome.shell' b'enable-hot-corners' b'true' b'org.gnome.shell' b'favorite-apps' b"['googleinbox.desktop', 'googlecalendar.desktop', 'org.gnome.Nautilus.desktop', 'firefox.desktop']" b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" b'org.gnome.desktop.interface' b'monospace-font-name' b"'Ubuntu Mono 11'" InstallationDate: Installed on 2018-01-05 (53 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2018-01-05 (53 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1752145/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1752145] Re: system freeze after full screen video viewing with Xorg on ultrawide monitor
I'm able to interact with the system normally using the ctrl-alt-F3 terminal, although none of the methods listed in https://askubuntu.com/questions/455301/how-to-restart-gnome-shell-after- it-became-unresponsive-freeze/496999 properly restart gnome-shell. It seems to be related to graphics. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to mesa in Ubuntu. https://bugs.launchpad.net/bugs/1752145 Title: system freeze after full screen video viewing with Xorg on ultrawide monitor Status in linux package in Ubuntu: Incomplete Status in mesa package in Ubuntu: Incomplete Status in mutter package in Ubuntu: Incomplete Bug description: 1. open a video (either youtube or totem) 2. put it in full screen. 3. wait Eventually (within minutes) the system will freeze in one of 2 ways. 1. There will be only blackness with no response ( even unresponsive). 2. There will be snow that shifts with keyboard and mouse interaction (see photo). ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.2-0ubuntu0.1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Feb 27 19:08:13 2018 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'enabled-extensions' b"['workspace-g...@mathematical.coffee.gmail.com', 'alt-tab-worksp...@kwalo.net', 'system-moni...@paradoxxx.zero.gmail.com', 'user-th...@gnome-shell-extensions.gcampax.github.com', 'ubuntu-d...@ubuntu.com', 'ubuntu-appindicat...@ubuntu.com']" b'org.gnome.shell' b'enable-hot-corners' b'true' b'org.gnome.shell' b'favorite-apps' b"['googleinbox.desktop', 'googlecalendar.desktop', 'org.gnome.Nautilus.desktop', 'firefox.desktop']" b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" b'org.gnome.desktop.interface' b'monospace-font-name' b"'Ubuntu Mono 11'" InstallationDate: Installed on 2018-01-05 (53 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2018-01-05 (53 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1752145/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1752145] Re: system freeze after full screen video viewing with Xorg on ultrawide monitor
it's likely a kernel bug if the whole system freezes, so maybe try newer/older kernels: http://kernel.ubuntu.com/~kernel-ppa/mainline/ -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to mesa in Ubuntu. https://bugs.launchpad.net/bugs/1752145 Title: system freeze after full screen video viewing with Xorg on ultrawide monitor Status in linux package in Ubuntu: Incomplete Status in mesa package in Ubuntu: Incomplete Status in mutter package in Ubuntu: Incomplete Bug description: 1. open a video (either youtube or totem) 2. put it in full screen. 3. wait Eventually (within minutes) the system will freeze in one of 2 ways. 1. There will be only blackness with no response ( even unresponsive). 2. There will be snow that shifts with keyboard and mouse interaction (see photo). ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.2-0ubuntu0.1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Feb 27 19:08:13 2018 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'enabled-extensions' b"['workspace-g...@mathematical.coffee.gmail.com', 'alt-tab-worksp...@kwalo.net', 'system-moni...@paradoxxx.zero.gmail.com', 'user-th...@gnome-shell-extensions.gcampax.github.com', 'ubuntu-d...@ubuntu.com', 'ubuntu-appindicat...@ubuntu.com']" b'org.gnome.shell' b'enable-hot-corners' b'true' b'org.gnome.shell' b'favorite-apps' b"['googleinbox.desktop', 'googlecalendar.desktop', 'org.gnome.Nautilus.desktop', 'firefox.desktop']" b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" b'org.gnome.desktop.interface' b'monospace-font-name' b"'Ubuntu Mono 11'" InstallationDate: Installed on 2018-01-05 (53 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2018-01-05 (53 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1752145/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1752145] Re: system freeze after full screen video viewing with Xorg on ultrawide monitor
I tried using Unity instead of gnome-shell and am experiencing the same problem. Does this mean it's not a problem with mutter? What is worse, is that this problems seems to crop up every day or so during work. In other words, everything will freeze except for the mouse even if I've never watched a video. Could you please tell me details on how to get the best debug information for you? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to mesa in Ubuntu. https://bugs.launchpad.net/bugs/1752145 Title: system freeze after full screen video viewing with Xorg on ultrawide monitor Status in linux package in Ubuntu: Incomplete Status in mesa package in Ubuntu: Incomplete Status in mutter package in Ubuntu: Incomplete Bug description: 1. open a video (either youtube or totem) 2. put it in full screen. 3. wait Eventually (within minutes) the system will freeze in one of 2 ways. 1. There will be only blackness with no response ( even unresponsive). 2. There will be snow that shifts with keyboard and mouse interaction (see photo). ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.2-0ubuntu0.1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Feb 27 19:08:13 2018 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'enabled-extensions' b"['workspace-g...@mathematical.coffee.gmail.com', 'alt-tab-worksp...@kwalo.net', 'system-moni...@paradoxxx.zero.gmail.com', 'user-th...@gnome-shell-extensions.gcampax.github.com', 'ubuntu-d...@ubuntu.com', 'ubuntu-appindicat...@ubuntu.com']" b'org.gnome.shell' b'enable-hot-corners' b'true' b'org.gnome.shell' b'favorite-apps' b"['googleinbox.desktop', 'googlecalendar.desktop', 'org.gnome.Nautilus.desktop', 'firefox.desktop']" b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" b'org.gnome.desktop.interface' b'monospace-font-name' b"'Ubuntu Mono 11'" InstallationDate: Installed on 2018-01-05 (53 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2018-01-05 (53 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1752145/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1752145] Re: system freeze after full screen video viewing with Xorg on ultrawide monitor
I'm sorry for dumping the dmesg output into the thread. Here it is in a file. But it's from after reboot. Does this have the error messages in it from the previous session? Do I have to get a file from /var/log/ ? ** Attachment added: "dmesg.txt" https://bugs.launchpad.net/ubuntu/+source/mutter/+bug/1752145/+attachment/5070185/+files/dmesg.txt -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to mesa in Ubuntu. https://bugs.launchpad.net/bugs/1752145 Title: system freeze after full screen video viewing with Xorg on ultrawide monitor Status in linux package in Ubuntu: Incomplete Status in mesa package in Ubuntu: Incomplete Status in mutter package in Ubuntu: Incomplete Bug description: 1. open a video (either youtube or totem) 2. put it in full screen. 3. wait Eventually (within minutes) the system will freeze in one of 2 ways. 1. There will be only blackness with no response ( even unresponsive). 2. There will be snow that shifts with keyboard and mouse interaction (see photo). ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.2-0ubuntu0.1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Feb 27 19:08:13 2018 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'enabled-extensions' b"['workspace-g...@mathematical.coffee.gmail.com', 'alt-tab-worksp...@kwalo.net', 'system-moni...@paradoxxx.zero.gmail.com', 'user-th...@gnome-shell-extensions.gcampax.github.com', 'ubuntu-d...@ubuntu.com', 'ubuntu-appindicat...@ubuntu.com']" b'org.gnome.shell' b'enable-hot-corners' b'true' b'org.gnome.shell' b'favorite-apps' b"['googleinbox.desktop', 'googlecalendar.desktop', 'org.gnome.Nautilus.desktop', 'firefox.desktop']" b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" b'org.gnome.desktop.interface' b'monospace-font-name' b"'Ubuntu Mono 11'" InstallationDate: Installed on 2018-01-05 (53 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2018-01-05 (53 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1752145/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1752145] Re: system freeze after full screen video viewing with Xorg on ultrawide monitor
Here's dmesg after a freeze of the system when watching a video with VLC. The strange snow did not show up this time: => dmesg [0.00] Linux version 4.15.0-10-generic (buildd@lgw01-amd64-036) (gcc version 7.3.0 (Ubuntu 7.3.0-3ubuntu1)) #11-Ubuntu SMP Tue Feb 13 18:23:35 UTC 2018 (Ubuntu 4.15.0-10.11-generic 4.15.3) [0.00] Command line: BOOT_IMAGE=/boot/vmlinuz-4.15.0-10-generic root=UUID=90d43be7-a2f7-4500-8b88-9bd7a549d96d ro quiet splash vt.handoff=7 [0.00] KERNEL supported cpus: [0.00] Intel GenuineIntel [0.00] AMD AuthenticAMD [0.00] Centaur CentaurHauls [0.00] x86/fpu: Supporting XSAVE feature 0x001: 'x87 floating point registers' [0.00] x86/fpu: Supporting XSAVE feature 0x002: 'SSE registers' [0.00] x86/fpu: Supporting XSAVE feature 0x004: 'AVX registers' [0.00] x86/fpu: xstate_offset[2]: 576, xstate_sizes[2]: 256 [0.00] x86/fpu: Enabled xstate features 0x7, context size is 832 bytes, using 'standard' format. [0.00] e820: BIOS-provided physical RAM map: [0.00] BIOS-e820: [mem 0x-0x0003efff] usable [0.00] BIOS-e820: [mem 0x0003f000-0x0003] reserved [0.00] BIOS-e820: [mem 0x0004-0x0009] usable [0.00] BIOS-e820: [mem 0x0010-0xc93bcfff] usable [0.00] BIOS-e820: [mem 0xc93bd000-0xc9f5cfff] reserved [0.00] BIOS-e820: [mem 0xc9f5d000-0xc9fc3fff] ACPI data [0.00] BIOS-e820: [mem 0xc9fc4000-0xcac90fff] ACPI NVS [0.00] BIOS-e820: [mem 0xcac91000-0xcb10efff] reserved [0.00] BIOS-e820: [mem 0xcb10f000-0xcb172fff] type 20 [0.00] BIOS-e820: [mem 0xcb173000-0xcb173fff] usable [0.00] BIOS-e820: [mem 0xcb174000-0xcb181fff] reserved [0.00] BIOS-e820: [mem 0xcb182000-0xccff] usable [0.00] BIOS-e820: [mem 0xcd00-0xcdff] reserved [0.00] BIOS-e820: [mem 0xd000-0xdfff] reserved [0.00] BIOS-e820: [mem 0xfed1c000-0xfed1] reserved [0.00] BIOS-e820: [mem 0xff00-0x] reserved [0.00] BIOS-e820: [mem 0x0001-0x00082fff] usable [0.00] NX (Execute Disable) protection: active [0.00] efi: EFI v2.40 by American Megatrends [0.00] efi: ACPI=0xc9f72000 ACPI 2.0=0xc9f72000 SMBIOS=0xf [0.00] secureboot: Secure boot could not be determined (mode 0) [0.00] random: fast init done [0.00] SMBIOS 2.8 present. [0.00] DMI: Dell Inc. Precision Tower 7810/0KJCC5, BIOS A20 07/26/2017 [0.00] e820: update [mem 0x-0x0fff] usable ==> reserved [0.00] e820: remove [mem 0x000a-0x000f] usable [0.00] e820: last_pfn = 0x83 max_arch_pfn = 0x4 [0.00] MTRR default type: write-back [0.00] MTRR fixed ranges enabled: [0.00] 0-9 write-back [0.00] A-B uncachable [0.00] C-D write-protect [0.00] E-F uncachable [0.00] MTRR variable ranges enabled: [0.00] 0 base E000 mask 3FFFE000 uncachable [0.00] 1 base D000 mask 3000 uncachable [0.00] 2 base 0300 mask 3F80 uncachable [0.00] 3 base CE00 mask 3E00 uncachable [0.00] 4 base E000 mask 3000 write-through [0.00] 5 disabled [0.00] 6 disabled [0.00] 7 disabled [0.00] 8 disabled [0.00] 9 disabled [0.00] x86/PAT: Configuration [0-7]: WB WC UC- UC WB WP UC- WT [0.00] e820: last_pfn = 0xcd000 max_arch_pfn = 0x4 [0.00] Scanning 1 areas for low memory corruption [0.00] Base memory trampoline at [(ptrval)] 99000 size 24576 [0.00] Using GB pages for direct mapping [0.00] BRK [0x60c93e000, 0x60c93efff] PGTABLE [0.00] BRK [0x60c93f000, 0x60c93] PGTABLE [0.00] BRK [0x60c94, 0x60c940fff] PGTABLE [0.00] BRK [0x60c941000, 0x60c941fff] PGTABLE [0.00] BRK [0x60c942000, 0x60c942fff] PGTABLE [0.00] BRK [0x60c943000, 0x60c943fff] PGTABLE [0.00] BRK [0x60c944000, 0x60c944fff] PGTABLE [0.00] BRK [0x60c945000, 0x60c945fff] PGTABLE [0.00] RAMDISK: [mem 0x31b2d000-0x34d8dfff] [0.00] ACPI: Early table checksum verification disabled [0.00] ACPI: RSDP 0xC9F72000 24 (v02 DELL ) [0.00] ACPI: XSDT 0xC9F72098 B4 (v01 DELL CBX3 01072009 AMI 00010013) [0.00] ACPI: FACP 0xC9F9DEC8 00010C (v05 DELL CBX3 01072009 AMI 00010013) [0.00] ACPI: DSDT 0xC9F721E0 02BCE1 (v02 DELL
[Touch-packages] [Bug 1752145] Re: system freeze after full screen video viewing with Xorg on ultrawide monitor
=> lspci -k 00:00.0 Host bridge: Intel Corporation Xeon E7 v4/Xeon E5 v4/Xeon E3 v4/Xeon D DMI2 (rev 01) Subsystem: Dell Xeon E7 v4/Xeon E5 v4/Xeon E3 v4/Xeon D DMI2 00:01.0 PCI bridge: Intel Corporation Xeon E7 v4/Xeon E5 v4/Xeon E3 v4/Xeon D PCI Express Root Port 1 (rev 01) Kernel driver in use: pcieport Kernel modules: shpchp 00:01.1 PCI bridge: Intel Corporation Xeon E7 v4/Xeon E5 v4/Xeon E3 v4/Xeon D PCI Express Root Port 1 (rev 01) Kernel driver in use: pcieport Kernel modules: shpchp 00:02.0 PCI bridge: Intel Corporation Xeon E7 v4/Xeon E5 v4/Xeon E3 v4/Xeon D PCI Express Root Port 2 (rev 01) Kernel driver in use: pcieport Kernel modules: shpchp 00:03.0 PCI bridge: Intel Corporation Xeon E7 v4/Xeon E5 v4/Xeon E3 v4/Xeon D PCI Express Root Port 3 (rev 01) Kernel driver in use: pcieport Kernel modules: shpchp 00:03.1 PCI bridge: Intel Corporation Xeon E7 v4/Xeon E5 v4/Xeon E3 v4/Xeon D PCI Express Root Port 3 (rev 01) Kernel driver in use: pcieport Kernel modules: shpchp 00:03.2 PCI bridge: Intel Corporation Xeon E7 v4/Xeon E5 v4/Xeon E3 v4/Xeon D PCI Express Root Port 3 (rev 01) Kernel driver in use: pcieport Kernel modules: shpchp 00:03.3 PCI bridge: Intel Corporation Xeon E7 v4/Xeon E5 v4/Xeon E3 v4/Xeon D PCI Express Root Port 3 (rev 01) Kernel driver in use: pcieport Kernel modules: shpchp 00:05.0 System peripheral: Intel Corporation Xeon E7 v4/Xeon E5 v4/Xeon E3 v4/Xeon D Map/VTd_Misc/System Management (rev 01) 00:05.1 System peripheral: Intel Corporation Xeon E7 v4/Xeon E5 v4/Xeon E3 v4/Xeon D IIO Hot Plug (rev 01) 00:05.2 System peripheral: Intel Corporation Xeon E7 v4/Xeon E5 v4/Xeon E3 v4/Xeon D IIO RAS/Control Status/Global Errors (rev 01) 00:05.4 PIC: Intel Corporation Xeon E7 v4/Xeon E5 v4/Xeon E3 v4/Xeon D I/O APIC (rev 01) Subsystem: Dell Xeon E7 v4/Xeon E5 v4/Xeon E3 v4/Xeon D I/O APIC 00:11.0 Unassigned class [ff00]: Intel Corporation C610/X99 series chipset SPSR (rev 05) Subsystem: Dell C610/X99 series chipset SPSR 00:14.0 USB controller: Intel Corporation C610/X99 series chipset USB xHCI Host Controller (rev 05) Subsystem: Dell C610/X99 series chipset USB xHCI Host Controller Kernel driver in use: xhci_hcd 00:16.0 Communication controller: Intel Corporation C610/X99 series chipset MEI Controller #1 (rev 05) Subsystem: Dell C610/X99 series chipset MEI Controller Kernel driver in use: mei_me Kernel modules: mei_me 00:16.2 IDE interface: Intel Corporation C610/X99 series chipset IDE-r Controller (rev 05) Subsystem: Dell C610/X99 series chipset IDE-r Controller Kernel driver in use: ata_generic Kernel modules: pata_acpi 00:16.3 Serial controller: Intel Corporation C610/X99 series chipset KT Controller (rev 05) Subsystem: Dell C610/X99 series chipset KT Controller Kernel driver in use: serial 00:19.0 Ethernet controller: Intel Corporation Ethernet Connection I217-LM (rev 05) Subsystem: Dell Ethernet Connection I217-LM Kernel driver in use: e1000e Kernel modules: e1000e 00:1a.0 USB controller: Intel Corporation C610/X99 series chipset USB Enhanced Host Controller #2 (rev 05) Subsystem: Dell C610/X99 series chipset USB Enhanced Host Controller Kernel driver in use: ehci-pci 00:1b.0 Audio device: Intel Corporation C610/X99 series chipset HD Audio Controller (rev 05) Subsystem: Dell C610/X99 series chipset HD Audio Controller Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel 00:1c.0 PCI bridge: Intel Corporation C610/X99 series chipset PCI Express Root Port #1 (rev d5) Kernel driver in use: pcieport Kernel modules: shpchp 00:1c.1 PCI bridge: Intel Corporation C610/X99 series chipset PCI Express Root Port #2 (rev d5) Kernel driver in use: pcieport Kernel modules: shpchp 00:1c.2 PCI bridge: Intel Corporation C610/X99 series chipset PCI Express Root Port #3 (rev d5) Kernel driver in use: pcieport Kernel modules: shpchp 00:1d.0 USB controller: Intel Corporation C610/X99 series chipset USB Enhanced Host Controller #1 (rev 05) Subsystem: Dell C610/X99 series chipset USB Enhanced Host Controller Kernel driver in use: ehci-pci 00:1f.0 ISA bridge: Intel Corporation C610/X99 series chipset LPC Controller (rev 05) Subsystem: Dell C610/X99 series chipset LPC Controller Kernel driver in use: lpc_ich Kernel modules: lpc_ich 00:1f.2 SATA controller: Intel Corporation C610/X99 series chipset 6-Port SATA Controller [AHCI mode] (rev 05) Subsystem: Dell C610/X99 series chipset 6-Port SATA Controller [AHCI mode] Kernel driver in use: ahci Kernel modules: ahci 00:1f.3 SMBus: Intel Corporation C610/X99 series chipset SMBus Controller (rev 05) Subsystem: Dell C610/X99 series
[Touch-packages] [Bug 1752145] Re: system freeze after full screen video viewing with Xorg on ultrawide monitor
Thanks. That is a very helpful screenshot. It appears that only recently changed widgets/actors are rendered correctly. So this suggests a bug in mutter's buffer age logic, or the graphics driver. Can you please: 1. Run 'lspci -k' and attach the output. 2. Run 'dmesg' (after the problem has occurred) and attach the output here. ** Package changed: gnome-shell (Ubuntu) => mutter (Ubuntu) ** Also affects: linux (Ubuntu) Importance: Undecided Status: New ** Also affects: mesa (Ubuntu) Importance: Undecided Status: New ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Changed in: mesa (Ubuntu) Status: New => Incomplete ** Changed in: mutter (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to mesa in Ubuntu. https://bugs.launchpad.net/bugs/1752145 Title: system freeze after full screen video viewing with Xorg on ultrawide monitor Status in linux package in Ubuntu: Incomplete Status in mesa package in Ubuntu: Incomplete Status in mutter package in Ubuntu: Incomplete Bug description: 1. open a video (either youtube or totem) 2. put it in full screen. 3. wait Eventually (within minutes) the system will freeze in one of 2 ways. 1. There will be only blackness with no response ( even unresponsive). 2. There will be snow that shifts with keyboard and mouse interaction (see photo). ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-shell 3.26.2-0ubuntu0.1 ProcVersionSignature: Ubuntu 4.15.0-10.11-generic 4.15.3 Uname: Linux 4.15.0-10-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.7 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Tue Feb 27 19:08:13 2018 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'enabled-extensions' b"['workspace-g...@mathematical.coffee.gmail.com', 'alt-tab-worksp...@kwalo.net', 'system-moni...@paradoxxx.zero.gmail.com', 'user-th...@gnome-shell-extensions.gcampax.github.com', 'ubuntu-d...@ubuntu.com', 'ubuntu-appindicat...@ubuntu.com']" b'org.gnome.shell' b'enable-hot-corners' b'true' b'org.gnome.shell' b'favorite-apps' b"['googleinbox.desktop', 'googlecalendar.desktop', 'org.gnome.Nautilus.desktop', 'firefox.desktop']" b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" b'org.gnome.desktop.interface' b'monospace-font-name' b"'Ubuntu Mono 11'" InstallationDate: Installed on 2018-01-05 (53 days ago) InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412) SourcePackage: gnome-shell UpgradeStatus: Upgraded to artful on 2018-01-05 (53 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1752145/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
