[Touch-packages] [Bug 1753884] Re: session logout after suspend

2018-03-09 Thread Christopher M. Penalver
Simon, given the gnome-shell crash files generated immediately after, I'll move this over there for specialists to review. ** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu) ** Changed in: gnome-shell (Ubuntu) Status: Incomplete => New -- You received this bug notification

[Touch-packages] [Bug 1753884] Re: session logout after suspend

2018-03-09 Thread Simon
Hey Christopher, 1) When I report the crash files with: $ ubuntu-bug /var/crash/_usr_bin_gnome-shell.1000.crash I get a pop saying Ubuntu has experienced an error and asks me to continue to report it. I'm going to assume that this is part of the process of reporting it and it's working

[Touch-packages] [Bug 1753884] Re: session logout after suspend

2018-03-08 Thread Christopher M. Penalver
Simon: 1) Regarding the crash files, it is best if one reports the crash files as documented at https://help.ubuntu.com/community/ReportingBugs (not attach them). 2) Regarding the crash files, could you please advise to their file name(s)? 3) Regarding upgrading, if you do so and the problem is

[Touch-packages] [Bug 1753884] Re: session logout after suspend

2018-03-07 Thread Simon
Christopher, thanks for responding so quickly! It took me a while to download the newest ISO. I've been able to narrow it down a bit more as well: the log out only happens if I have my second monitor plugged in. Sometimes (but not always) the second monitor will flash the "logged out" screen for

[Touch-packages] [Bug 1753884] Re: session logout after suspend

2018-03-07 Thread Christopher M. Penalver
Simon, thank you for reporting this and helping make Ubuntu better. 1) To clarify, if you keep the lid open, and suspend via the GUI, is your session logged out after resume from suspend? 2) After the session logout, are there crash files in /var/crash? 3) Is this issue something that started