[Touch-packages] [Bug 1764965] Re: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster
Bugs is not linked to Pulseaudio, it happens to me with Pipewire too (I had the bug with PA, and still here with PW...) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1764965 Title: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster Status in PipeWire: New Status in PulseAudio: New Status in sound-2.6 (alsa-kernel): New Status in alsa-driver package in Ubuntu: Confirmed Bug description: Recording applications (audacity, arecord, gnome-sound-recorder) record extremely slowly (at what seems to be 0,1x speed), which means that at playback the sound is played at a very high pitch and much faster than the original. To help you understand the issue, I've attached an archive containing two files recorded at the same time, one with arecord -f cd and the other with a stand-alone Olympus recorder. A video of Audacity's behavior when trying to record is also available: https://youtu.be/Fe20eQNvZVA Look at the seconds hand of the xclock and how much it is moving before Audacity is done recording one second of audio. Things I've already tried: * Purging and reinstalling Audacity * Purging and reinstalling Pulseaudio following the guide on the Ubuntu Wiki * Running audacity with this command: Exec=env PULSE_LATENCY_MSEC=30 audacity as suggested on AskUbuntu * Reinstalling Ubuntu on a new hard disk * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04) The machine is a Ryzen 5 1600 with an ASUS X370 Prime motherboard. The problem can be reproduced as follows: * Boot a live DVD of Ubuntu/Xubuntu 16.04.3, 17.10.1, 18.04 (versions I've tested with) * Install audacity via the terminal * Start recording, microphone is connected to the rear microphone jack. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-38-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jacopo 2417 F pulseaudio /dev/snd/controlC0: jacopo 2417 F pulseaudio CurrentDesktop: Unity Date: Wed Apr 18 09:35:50 2018 InstallationDate: Installed on 2018-03-03 (45 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Pink Mic, Rear Symptom_Type: None of the above Title: [System Product Name, Realtek ALC1220, Pink Mic, Rear] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3805 dmi.board.asset.tag: Default string dmi.board.name: PRIME X370-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3805:bd03/06/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX370-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/pipewire/+bug/1764965/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1764965] Re: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster
I could fix it by executing the following workaround: pacmd load-module module-alsa-source device=hw:2,2 The actual hw numbers might vary, depending on your specific board and how many other audio devices you have connected. Now I have switched to pipewire and that doesn't work anymore. I even tried by replacing pacmd by pw-cli, but I get: pw-cli load-module module-alsa-source device=hw:2,2 Error: "Could not load module" Any hints? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1764965 Title: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster Status in PipeWire: New Status in PulseAudio: New Status in sound-2.6 (alsa-kernel): New Status in alsa-driver package in Ubuntu: Confirmed Bug description: Recording applications (audacity, arecord, gnome-sound-recorder) record extremely slowly (at what seems to be 0,1x speed), which means that at playback the sound is played at a very high pitch and much faster than the original. To help you understand the issue, I've attached an archive containing two files recorded at the same time, one with arecord -f cd and the other with a stand-alone Olympus recorder. A video of Audacity's behavior when trying to record is also available: https://youtu.be/Fe20eQNvZVA Look at the seconds hand of the xclock and how much it is moving before Audacity is done recording one second of audio. Things I've already tried: * Purging and reinstalling Audacity * Purging and reinstalling Pulseaudio following the guide on the Ubuntu Wiki * Running audacity with this command: Exec=env PULSE_LATENCY_MSEC=30 audacity as suggested on AskUbuntu * Reinstalling Ubuntu on a new hard disk * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04) The machine is a Ryzen 5 1600 with an ASUS X370 Prime motherboard. The problem can be reproduced as follows: * Boot a live DVD of Ubuntu/Xubuntu 16.04.3, 17.10.1, 18.04 (versions I've tested with) * Install audacity via the terminal * Start recording, microphone is connected to the rear microphone jack. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-38-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jacopo 2417 F pulseaudio /dev/snd/controlC0: jacopo 2417 F pulseaudio CurrentDesktop: Unity Date: Wed Apr 18 09:35:50 2018 InstallationDate: Installed on 2018-03-03 (45 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Pink Mic, Rear Symptom_Type: None of the above Title: [System Product Name, Realtek ALC1220, Pink Mic, Rear] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3805 dmi.board.asset.tag: Default string dmi.board.name: PRIME X370-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3805:bd03/06/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX370-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/pipewire/+bug/1764965/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1764965] Re: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster
** Also affects: pipewire Importance: Undecided Status: New ** Also affects: pulseaudio Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1764965 Title: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster Status in PipeWire: New Status in PulseAudio: New Status in sound-2.6 (alsa-kernel): New Status in alsa-driver package in Ubuntu: Confirmed Bug description: Recording applications (audacity, arecord, gnome-sound-recorder) record extremely slowly (at what seems to be 0,1x speed), which means that at playback the sound is played at a very high pitch and much faster than the original. To help you understand the issue, I've attached an archive containing two files recorded at the same time, one with arecord -f cd and the other with a stand-alone Olympus recorder. A video of Audacity's behavior when trying to record is also available: https://youtu.be/Fe20eQNvZVA Look at the seconds hand of the xclock and how much it is moving before Audacity is done recording one second of audio. Things I've already tried: * Purging and reinstalling Audacity * Purging and reinstalling Pulseaudio following the guide on the Ubuntu Wiki * Running audacity with this command: Exec=env PULSE_LATENCY_MSEC=30 audacity as suggested on AskUbuntu * Reinstalling Ubuntu on a new hard disk * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04) The machine is a Ryzen 5 1600 with an ASUS X370 Prime motherboard. The problem can be reproduced as follows: * Boot a live DVD of Ubuntu/Xubuntu 16.04.3, 17.10.1, 18.04 (versions I've tested with) * Install audacity via the terminal * Start recording, microphone is connected to the rear microphone jack. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-38-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jacopo 2417 F pulseaudio /dev/snd/controlC0: jacopo 2417 F pulseaudio CurrentDesktop: Unity Date: Wed Apr 18 09:35:50 2018 InstallationDate: Installed on 2018-03-03 (45 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Pink Mic, Rear Symptom_Type: None of the above Title: [System Product Name, Realtek ALC1220, Pink Mic, Rear] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3805 dmi.board.asset.tag: Default string dmi.board.name: PRIME X370-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3805:bd03/06/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX370-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/pipewire/+bug/1764965/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1764965] Re: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster
This is also problematic for me. Has anyone had actual success with a fix? please Thanks. pulseAudio x ALC1220 = Unusable Condenser Microphone Operating System: Manjaro Linux KDE Plasma Version: 5.22.5 KDE Frameworks Version: 5.86.0 Qt Version: 5.15.2 Kernel Version: 5.10.68-1-MANJARO (64-bit) Graphics Platform: X11 Processors: 12 × AMD Ryzen 5 2600X Six-Core Processor Memory: 15.6 GiB of RAM Graphics Processor: AMD Radeon ™ RX 470 Graphics ASUS x370 Crosshair Hero VI wifiac -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1764965 Title: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster Status in sound-2.6 (alsa-kernel): New Status in alsa-driver package in Ubuntu: Confirmed Bug description: Recording applications (audacity, arecord, gnome-sound-recorder) record extremely slowly (at what seems to be 0,1x speed), which means that at playback the sound is played at a very high pitch and much faster than the original. To help you understand the issue, I've attached an archive containing two files recorded at the same time, one with arecord -f cd and the other with a stand-alone Olympus recorder. A video of Audacity's behavior when trying to record is also available: https://youtu.be/Fe20eQNvZVA Look at the seconds hand of the xclock and how much it is moving before Audacity is done recording one second of audio. Things I've already tried: * Purging and reinstalling Audacity * Purging and reinstalling Pulseaudio following the guide on the Ubuntu Wiki * Running audacity with this command: Exec=env PULSE_LATENCY_MSEC=30 audacity as suggested on AskUbuntu * Reinstalling Ubuntu on a new hard disk * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04) The machine is a Ryzen 5 1600 with an ASUS X370 Prime motherboard. The problem can be reproduced as follows: * Boot a live DVD of Ubuntu/Xubuntu 16.04.3, 17.10.1, 18.04 (versions I've tested with) * Install audacity via the terminal * Start recording, microphone is connected to the rear microphone jack. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-38-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jacopo 2417 F pulseaudio /dev/snd/controlC0: jacopo 2417 F pulseaudio CurrentDesktop: Unity Date: Wed Apr 18 09:35:50 2018 InstallationDate: Installed on 2018-03-03 (45 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Pink Mic, Rear Symptom_Type: None of the above Title: [System Product Name, Realtek ALC1220, Pink Mic, Rear] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3805 dmi.board.asset.tag: Default string dmi.board.name: PRIME X370-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3805:bd03/06/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX370-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/sound-2.6/+bug/1764965/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1764965] Re: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster
Observing on Focal 20.04 on ROG STRIX X470-I, same ALC1220 audio device. Its intermittent, sometimes audacity will record properly. Sometimes it will record slow and playback fast. its not just audacity, e.g. chrome observes same affect (https://mictests.com/) bumped kernel to 5.7.6-050706-generic from mainline, same affect alsa-base 1.0.25+dfsg-0ubuntu5, pulseaudio 1:13.99.1-1ubuntu3.3 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1764965 Title: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster Status in sound-2.6 (alsa-kernel): New Status in alsa-driver package in Ubuntu: Confirmed Bug description: Recording applications (audacity, arecord, gnome-sound-recorder) record extremely slowly (at what seems to be 0,1x speed), which means that at playback the sound is played at a very high pitch and much faster than the original. To help you understand the issue, I've attached an archive containing two files recorded at the same time, one with arecord -f cd and the other with a stand-alone Olympus recorder. A video of Audacity's behavior when trying to record is also available: https://youtu.be/Fe20eQNvZVA Look at the seconds hand of the xclock and how much it is moving before Audacity is done recording one second of audio. Things I've already tried: * Purging and reinstalling Audacity * Purging and reinstalling Pulseaudio following the guide on the Ubuntu Wiki * Running audacity with this command: Exec=env PULSE_LATENCY_MSEC=30 audacity as suggested on AskUbuntu * Reinstalling Ubuntu on a new hard disk * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04) The machine is a Ryzen 5 1600 with an ASUS X370 Prime motherboard. The problem can be reproduced as follows: * Boot a live DVD of Ubuntu/Xubuntu 16.04.3, 17.10.1, 18.04 (versions I've tested with) * Install audacity via the terminal * Start recording, microphone is connected to the rear microphone jack. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-38-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jacopo 2417 F pulseaudio /dev/snd/controlC0: jacopo 2417 F pulseaudio CurrentDesktop: Unity Date: Wed Apr 18 09:35:50 2018 InstallationDate: Installed on 2018-03-03 (45 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Pink Mic, Rear Symptom_Type: None of the above Title: [System Product Name, Realtek ALC1220, Pink Mic, Rear] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3805 dmi.board.asset.tag: Default string dmi.board.name: PRIME X370-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3805:bd03/06/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX370-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/sound-2.6/+bug/1764965/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1764965] Re: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster
Coming back from Pop!_OS 18.10 (Based on Ubuntu 18.10, 4.18.0-10-generic) Still haven't tried with Audacity, but gnome-sound-recorded and Telegram Desktop have been fixed in my case. All I did this time was setting default-sample-rate = 48000 on /etc/pulse/daemon.conf and restarting (Probably restarting pulseaudio is enough). before this, trying to send an audio recording through Telegram would end in an "muted" audio. Now it's working perfectly. You can try with arecord arecord -f cd -d 10 test.wav -> For recording aplay test.wav -> For playing (Probably gonna end up in noise) arecord -f cd -d 10 -r 48000 test-mic.wav -> recording with the 48000 sample rate should provide good results PD: Remember to increase a bit the mic volume from the sound settings -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1764965 Title: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster Status in sound-2.6 (alsa-kernel): New Status in alsa-driver package in Ubuntu: Confirmed Bug description: Recording applications (audacity, arecord, gnome-sound-recorder) record extremely slowly (at what seems to be 0,1x speed), which means that at playback the sound is played at a very high pitch and much faster than the original. To help you understand the issue, I've attached an archive containing two files recorded at the same time, one with arecord -f cd and the other with a stand-alone Olympus recorder. A video of Audacity's behavior when trying to record is also available: https://youtu.be/Fe20eQNvZVA Look at the seconds hand of the xclock and how much it is moving before Audacity is done recording one second of audio. Things I've already tried: * Purging and reinstalling Audacity * Purging and reinstalling Pulseaudio following the guide on the Ubuntu Wiki * Running audacity with this command: Exec=env PULSE_LATENCY_MSEC=30 audacity as suggested on AskUbuntu * Reinstalling Ubuntu on a new hard disk * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04) The machine is a Ryzen 5 1600 with an ASUS X370 Prime motherboard. The problem can be reproduced as follows: * Boot a live DVD of Ubuntu/Xubuntu 16.04.3, 17.10.1, 18.04 (versions I've tested with) * Install audacity via the terminal * Start recording, microphone is connected to the rear microphone jack. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-38-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jacopo 2417 F pulseaudio /dev/snd/controlC0: jacopo 2417 F pulseaudio CurrentDesktop: Unity Date: Wed Apr 18 09:35:50 2018 InstallationDate: Installed on 2018-03-03 (45 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Pink Mic, Rear Symptom_Type: None of the above Title: [System Product Name, Realtek ALC1220, Pink Mic, Rear] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3805 dmi.board.asset.tag: Default string dmi.board.name: PRIME X370-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3805:bd03/06/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX370-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/sound-2.6/+bug/1764965/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1764965] Re: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster
** Tags removed: artful -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1764965 Title: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster Status in sound-2.6 (alsa-kernel): New Status in alsa-driver package in Ubuntu: Confirmed Bug description: Recording applications (audacity, arecord, gnome-sound-recorder) record extremely slowly (at what seems to be 0,1x speed), which means that at playback the sound is played at a very high pitch and much faster than the original. To help you understand the issue, I've attached an archive containing two files recorded at the same time, one with arecord -f cd and the other with a stand-alone Olympus recorder. A video of Audacity's behavior when trying to record is also available: https://youtu.be/Fe20eQNvZVA Look at the seconds hand of the xclock and how much it is moving before Audacity is done recording one second of audio. Things I've already tried: * Purging and reinstalling Audacity * Purging and reinstalling Pulseaudio following the guide on the Ubuntu Wiki * Running audacity with this command: Exec=env PULSE_LATENCY_MSEC=30 audacity as suggested on AskUbuntu * Reinstalling Ubuntu on a new hard disk * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04) The machine is a Ryzen 5 1600 with an ASUS X370 Prime motherboard. The problem can be reproduced as follows: * Boot a live DVD of Ubuntu/Xubuntu 16.04.3, 17.10.1, 18.04 (versions I've tested with) * Install audacity via the terminal * Start recording, microphone is connected to the rear microphone jack. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-38-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jacopo 2417 F pulseaudio /dev/snd/controlC0: jacopo 2417 F pulseaudio CurrentDesktop: Unity Date: Wed Apr 18 09:35:50 2018 InstallationDate: Installed on 2018-03-03 (45 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Pink Mic, Rear Symptom_Type: None of the above Title: [System Product Name, Realtek ALC1220, Pink Mic, Rear] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3805 dmi.board.asset.tag: Default string dmi.board.name: PRIME X370-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3805:bd03/06/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX370-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/sound-2.6/+bug/1764965/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1764965] Re: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster
This bug is potentially the same one as 1716654 and also effects me as a single ALC1220 user (The gigabyte board has a second one which is not the case on the MSI X370 Pro Carbon). --- Copy from my comment at 1716654 --- Having the same issue on the MSI X370 Gaming Pro Carbon, audio is fine but the microphone is having weird behavior that differs depending on configuration. When audacity is launched it will trigger the bug that increases the recording speed to be insanely high pitched and fast. Prior to using audacity i will hear a robotic noise while speaking that is also present as a robotic echo. Making use of the tsched=0 the robotic distortion is gone but replaced with severe crackling that over time becomes less severe but still very notable. The following is an export of the alsa source. index: 1 name: driver: flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY state: RUNNING suspend cause: priority: 9039 volume: front-left: 32768 / 50% / -18,06 dB, front-right: 32768 / 50% / -18,06 dB balance 0,00 base volume: 6554 / 10% / -60,00 dB volume steps: 65537 muted: no current latency: 0,22 ms max rewind: 0 KiB sample spec: s16le 2ch 48000Hz channel map: front-left,front-right Stereo used by: 1 linked by: 1 configured latency: 2,50 ms; range is 0,50 .. 1837,33 ms card: 1 module: 8 properties: alsa.resolution_bits = "16" device.api = "alsa" device.class = "sound" alsa.class = "generic" alsa.subclass = "generic-mix" alsa.name = "ALC1220 Analog" alsa.id = "ALC1220 Analog" alsa.subdevice = "0" alsa.subdevice_name = "subdevice #0" alsa.device = "0" alsa.card = "1" alsa.card_name = "HD-Audio Generic" alsa.long_card_name = "HD-Audio Generic at 0xfe90 irq 64" alsa.driver_name = "snd_hda_intel" device.bus_path = "pci-:21:00.3" sysfs.path = "/devices/pci:00/:00:08.1/:21:00.3/sound/card1" device.bus = "pci" device.vendor.id = "1022" device.vendor.name = "Advanced Micro Devices, Inc. [AMD]" device.product.id = "1457" device.product.name = "Family 17h (Models 00h-0fh) HD Audio Controller" device.string = "front:1" device.buffering.buffer_size = "352768" device.buffering.fragment_size = "176384" device.access_mode = "mmap+timer" device.profile.name = "analog-stereo" device.profile.description = "Analog Stereo" device.description = "Family 17h (Models 00h-0fh) HD Audio Controller Analog Stereo" alsa.mixer_name = "Realtek ALC1220" alsa.components = "HDA:10ec1220,1462da32,0013" module-udev-detect.discovered = "1" device.icon_name = "audio-card-pci" ports: analog-input-front-mic: Front Microphone (priority 8500, latency offset 0 usec, available: yes) properties: device.icon_name = "audio-input-microphone" analog-input-rear-mic: Rear Microphone (priority 8200, latency offset 0 usec, available: no) properties: device.icon_name = "audio-input-microphone" analog-input-linein: Line In (priority 8100, latency offset 0 usec, available: no) properties: Very notable here is the buffer size which falls short of the required buffer size 44800 while in Windows the card can go up to 24-bit , 192000 without having to resort to a third party driver. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1764965 Title: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster Status in sound-2.6 (alsa-kernel): New Status in alsa-driver package in Ubuntu: Confirmed Bug description: Recording applications (audacity, arecord, gnome-sound-recorder) record extremely slowly (at what seems to be 0,1x speed), which means that at playback the sound is played at a very high pitch and much faster than the original. To help you understand the issue, I've attached an archive containing two files recorded at the same time, one with arecord -f cd and the other with a stand-alone Olympus recorder. A video of Audacity's behavior when trying to record is also available: https://youtu.be/Fe20eQNvZVA Look at the seconds hand of the xclock and how much it is moving before Audacity is done recording one second of audio. Things I've already tried: * Purging and reinstalling Audacity * Purging and reinstalling Pulseaudio following the guide on the Ubuntu Wiki * Running audacity with this command: Exec=env PULSE_LATENCY_MSEC=30 audacity as suggested on AskUbuntu * Reinstalling Ubuntu on a new hard disk * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04) The machine is a Ryzen 5 1600 with an ASUS X370 Prime motherboard. The problem can be reproduced as follows: * Boot a live DVD of Ubuntu/Xubuntu 16.04.3, 17.10.1, 18.04 (versions I've tested with) * Install audacity via the terminal * Start recording, mic
[Touch-packages] [Bug 1764965] Re: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster
Hi! Asus Crosshair VI Hero here with Linux 4.15.0-33-generic on Pop!_OS 18.04 (Ubuntu based). This problem is also affecting me, but I could fix it more or less. I'm using alsa for this specific device, so the audio control center for gnome is still usable and the DisplayPort audio (AMDGPU) is still working. In my case all I needed to do was loading the module this way: pacmd load-module module-alsa-source device=hw:1,2 I found the corresponding device using the instructions from this web- page: https://frdmtoplay.com/gigabyte-front-panel-audio-with-linux/ It will make a duplicate entry on the audio input list of Gnome audio settings, but now recording is working for me. Once you try the command above and you verify it works, you can add it to the default.pa file of pulse settings (/etc/pulse/default.pa or ~/.config/pulse/default.pa) and add it after the hardware detection (In my case, line 58) ### Automatically load driver modules depending on the hardware available .ifexists module-udev-detect.so load-module module-udev-detect .else ### Use the static hardware detection module (for systems that lack udev support) load-module module-detect .endif load-module module-alsa-source device=hw:1,2 < Add this line Now with pulseaudio -k or restarting everything should be working without needing to do anything -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1764965 Title: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster Status in sound-2.6 (alsa-kernel): New Status in alsa-driver package in Ubuntu: Confirmed Bug description: Recording applications (audacity, arecord, gnome-sound-recorder) record extremely slowly (at what seems to be 0,1x speed), which means that at playback the sound is played at a very high pitch and much faster than the original. To help you understand the issue, I've attached an archive containing two files recorded at the same time, one with arecord -f cd and the other with a stand-alone Olympus recorder. A video of Audacity's behavior when trying to record is also available: https://youtu.be/Fe20eQNvZVA Look at the seconds hand of the xclock and how much it is moving before Audacity is done recording one second of audio. Things I've already tried: * Purging and reinstalling Audacity * Purging and reinstalling Pulseaudio following the guide on the Ubuntu Wiki * Running audacity with this command: Exec=env PULSE_LATENCY_MSEC=30 audacity as suggested on AskUbuntu * Reinstalling Ubuntu on a new hard disk * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04) The machine is a Ryzen 5 1600 with an ASUS X370 Prime motherboard. The problem can be reproduced as follows: * Boot a live DVD of Ubuntu/Xubuntu 16.04.3, 17.10.1, 18.04 (versions I've tested with) * Install audacity via the terminal * Start recording, microphone is connected to the rear microphone jack. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-38-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jacopo 2417 F pulseaudio /dev/snd/controlC0: jacopo 2417 F pulseaudio CurrentDesktop: Unity Date: Wed Apr 18 09:35:50 2018 InstallationDate: Installed on 2018-03-03 (45 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Pink Mic, Rear Symptom_Type: None of the above Title: [System Product Name, Realtek ALC1220, Pink Mic, Rear] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3805 dmi.board.asset.tag: Default string dmi.board.name: PRIME X370-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3805:bd03/06/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX370-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/sound-2.6/+bug/1764
[Touch-packages] [Bug 1764965] Re: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster
** Also affects: sound-2.6 Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1764965 Title: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster Status in sound-2.6 (alsa-kernel): New Status in alsa-driver package in Ubuntu: Confirmed Bug description: Recording applications (audacity, arecord, gnome-sound-recorder) record extremely slowly (at what seems to be 0,1x speed), which means that at playback the sound is played at a very high pitch and much faster than the original. To help you understand the issue, I've attached an archive containing two files recorded at the same time, one with arecord -f cd and the other with a stand-alone Olympus recorder. A video of Audacity's behavior when trying to record is also available: https://youtu.be/Fe20eQNvZVA Look at the seconds hand of the xclock and how much it is moving before Audacity is done recording one second of audio. Things I've already tried: * Purging and reinstalling Audacity * Purging and reinstalling Pulseaudio following the guide on the Ubuntu Wiki * Running audacity with this command: Exec=env PULSE_LATENCY_MSEC=30 audacity as suggested on AskUbuntu * Reinstalling Ubuntu on a new hard disk * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04) The machine is a Ryzen 5 1600 with an ASUS X370 Prime motherboard. The problem can be reproduced as follows: * Boot a live DVD of Ubuntu/Xubuntu 16.04.3, 17.10.1, 18.04 (versions I've tested with) * Install audacity via the terminal * Start recording, microphone is connected to the rear microphone jack. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-38-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jacopo 2417 F pulseaudio /dev/snd/controlC0: jacopo 2417 F pulseaudio CurrentDesktop: Unity Date: Wed Apr 18 09:35:50 2018 InstallationDate: Installed on 2018-03-03 (45 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Pink Mic, Rear Symptom_Type: None of the above Title: [System Product Name, Realtek ALC1220, Pink Mic, Rear] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3805 dmi.board.asset.tag: Default string dmi.board.name: PRIME X370-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3805:bd03/06/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX370-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/sound-2.6/+bug/1764965/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1764965] Re: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster
@Jacopo, I think this problem may be an incompatibility issue between the PulseAudio driver (if driver is the correct term) and the ALC1220 chipset/codec. I used this procedure to disable PulseAudio and found that I could record normally (link follows): https://kodi.wiki/view/PulseAudio/HOW- TO:_Disable_PulseAudio_and_use_ALSA_(without_removing_PulseAudio)_for_Ubuntu Disabling PulseAudio will also disable HDMI out. I use the affected machine for home theater so I must enable PulseAudio for that. The linked procedure is simple but requires some time and a reboot. Ultimately, it would be nice for a computer coder (perhaps associated with PulseAudio) to get PulseAudio to work with the ALC1220 chipset/codec. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1764965 Title: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster Status in alsa-driver package in Ubuntu: Confirmed Bug description: Recording applications (audacity, arecord, gnome-sound-recorder) record extremely slowly (at what seems to be 0,1x speed), which means that at playback the sound is played at a very high pitch and much faster than the original. To help you understand the issue, I've attached an archive containing two files recorded at the same time, one with arecord -f cd and the other with a stand-alone Olympus recorder. A video of Audacity's behavior when trying to record is also available: https://youtu.be/Fe20eQNvZVA Look at the seconds hand of the xclock and how much it is moving before Audacity is done recording one second of audio. Things I've already tried: * Purging and reinstalling Audacity * Purging and reinstalling Pulseaudio following the guide on the Ubuntu Wiki * Running audacity with this command: Exec=env PULSE_LATENCY_MSEC=30 audacity as suggested on AskUbuntu * Reinstalling Ubuntu on a new hard disk * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04) The machine is a Ryzen 5 1600 with an ASUS X370 Prime motherboard. The problem can be reproduced as follows: * Boot a live DVD of Ubuntu/Xubuntu 16.04.3, 17.10.1, 18.04 (versions I've tested with) * Install audacity via the terminal * Start recording, microphone is connected to the rear microphone jack. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-38-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jacopo 2417 F pulseaudio /dev/snd/controlC0: jacopo 2417 F pulseaudio CurrentDesktop: Unity Date: Wed Apr 18 09:35:50 2018 InstallationDate: Installed on 2018-03-03 (45 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Pink Mic, Rear Symptom_Type: None of the above Title: [System Product Name, Realtek ALC1220, Pink Mic, Rear] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3805 dmi.board.asset.tag: Default string dmi.board.name: PRIME X370-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3805:bd03/06/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX370-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1764965/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1764965] Re: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster
@Jacopo Yes, sometimes. Even restarting audacity or arecord does the trick. What really annoying is the noise level. And, yes I've tried everything under Windows 10 and sound records perfectly. The problem is that I hate too use Windows :) Oh, I've updated linux kernel to 4.18 and the problem is still there. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1764965 Title: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster Status in alsa-driver package in Ubuntu: Confirmed Bug description: Recording applications (audacity, arecord, gnome-sound-recorder) record extremely slowly (at what seems to be 0,1x speed), which means that at playback the sound is played at a very high pitch and much faster than the original. To help you understand the issue, I've attached an archive containing two files recorded at the same time, one with arecord -f cd and the other with a stand-alone Olympus recorder. A video of Audacity's behavior when trying to record is also available: https://youtu.be/Fe20eQNvZVA Look at the seconds hand of the xclock and how much it is moving before Audacity is done recording one second of audio. Things I've already tried: * Purging and reinstalling Audacity * Purging and reinstalling Pulseaudio following the guide on the Ubuntu Wiki * Running audacity with this command: Exec=env PULSE_LATENCY_MSEC=30 audacity as suggested on AskUbuntu * Reinstalling Ubuntu on a new hard disk * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04) The machine is a Ryzen 5 1600 with an ASUS X370 Prime motherboard. The problem can be reproduced as follows: * Boot a live DVD of Ubuntu/Xubuntu 16.04.3, 17.10.1, 18.04 (versions I've tested with) * Install audacity via the terminal * Start recording, microphone is connected to the rear microphone jack. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-38-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jacopo 2417 F pulseaudio /dev/snd/controlC0: jacopo 2417 F pulseaudio CurrentDesktop: Unity Date: Wed Apr 18 09:35:50 2018 InstallationDate: Installed on 2018-03-03 (45 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Pink Mic, Rear Symptom_Type: None of the above Title: [System Product Name, Realtek ALC1220, Pink Mic, Rear] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3805 dmi.board.asset.tag: Default string dmi.board.name: PRIME X370-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3805:bd03/06/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX370-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1764965/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1764965] Re: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster
@Andrii I've experienced the same behavior topo... and rebooting seldom fixes the problem. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1764965 Title: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster Status in alsa-driver package in Ubuntu: Confirmed Bug description: Recording applications (audacity, arecord, gnome-sound-recorder) record extremely slowly (at what seems to be 0,1x speed), which means that at playback the sound is played at a very high pitch and much faster than the original. To help you understand the issue, I've attached an archive containing two files recorded at the same time, one with arecord -f cd and the other with a stand-alone Olympus recorder. A video of Audacity's behavior when trying to record is also available: https://youtu.be/Fe20eQNvZVA Look at the seconds hand of the xclock and how much it is moving before Audacity is done recording one second of audio. Things I've already tried: * Purging and reinstalling Audacity * Purging and reinstalling Pulseaudio following the guide on the Ubuntu Wiki * Running audacity with this command: Exec=env PULSE_LATENCY_MSEC=30 audacity as suggested on AskUbuntu * Reinstalling Ubuntu on a new hard disk * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04) The machine is a Ryzen 5 1600 with an ASUS X370 Prime motherboard. The problem can be reproduced as follows: * Boot a live DVD of Ubuntu/Xubuntu 16.04.3, 17.10.1, 18.04 (versions I've tested with) * Install audacity via the terminal * Start recording, microphone is connected to the rear microphone jack. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-38-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jacopo 2417 F pulseaudio /dev/snd/controlC0: jacopo 2417 F pulseaudio CurrentDesktop: Unity Date: Wed Apr 18 09:35:50 2018 InstallationDate: Installed on 2018-03-03 (45 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Pink Mic, Rear Symptom_Type: None of the above Title: [System Product Name, Realtek ALC1220, Pink Mic, Rear] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3805 dmi.board.asset.tag: Default string dmi.board.name: PRIME X370-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3805:bd03/06/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX370-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1764965/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1764965] Re: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster
Nope, tried again with arecord and it's recording slowly again. The same situation with audacity, sometimes it works and sometimes not. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1764965 Title: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster Status in alsa-driver package in Ubuntu: Confirmed Bug description: Recording applications (audacity, arecord, gnome-sound-recorder) record extremely slowly (at what seems to be 0,1x speed), which means that at playback the sound is played at a very high pitch and much faster than the original. To help you understand the issue, I've attached an archive containing two files recorded at the same time, one with arecord -f cd and the other with a stand-alone Olympus recorder. A video of Audacity's behavior when trying to record is also available: https://youtu.be/Fe20eQNvZVA Look at the seconds hand of the xclock and how much it is moving before Audacity is done recording one second of audio. Things I've already tried: * Purging and reinstalling Audacity * Purging and reinstalling Pulseaudio following the guide on the Ubuntu Wiki * Running audacity with this command: Exec=env PULSE_LATENCY_MSEC=30 audacity as suggested on AskUbuntu * Reinstalling Ubuntu on a new hard disk * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04) The machine is a Ryzen 5 1600 with an ASUS X370 Prime motherboard. The problem can be reproduced as follows: * Boot a live DVD of Ubuntu/Xubuntu 16.04.3, 17.10.1, 18.04 (versions I've tested with) * Install audacity via the terminal * Start recording, microphone is connected to the rear microphone jack. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-38-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jacopo 2417 F pulseaudio /dev/snd/controlC0: jacopo 2417 F pulseaudio CurrentDesktop: Unity Date: Wed Apr 18 09:35:50 2018 InstallationDate: Installed on 2018-03-03 (45 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Pink Mic, Rear Symptom_Type: None of the above Title: [System Product Name, Realtek ALC1220, Pink Mic, Rear] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3805 dmi.board.asset.tag: Default string dmi.board.name: PRIME X370-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3805:bd03/06/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX370-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1764965/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1764965] Re: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster
I've also tried command line tool for sound recording - arecord. And it works, somehow, but sound is very noisy and staticky. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1764965 Title: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster Status in alsa-driver package in Ubuntu: Confirmed Bug description: Recording applications (audacity, arecord, gnome-sound-recorder) record extremely slowly (at what seems to be 0,1x speed), which means that at playback the sound is played at a very high pitch and much faster than the original. To help you understand the issue, I've attached an archive containing two files recorded at the same time, one with arecord -f cd and the other with a stand-alone Olympus recorder. A video of Audacity's behavior when trying to record is also available: https://youtu.be/Fe20eQNvZVA Look at the seconds hand of the xclock and how much it is moving before Audacity is done recording one second of audio. Things I've already tried: * Purging and reinstalling Audacity * Purging and reinstalling Pulseaudio following the guide on the Ubuntu Wiki * Running audacity with this command: Exec=env PULSE_LATENCY_MSEC=30 audacity as suggested on AskUbuntu * Reinstalling Ubuntu on a new hard disk * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04) The machine is a Ryzen 5 1600 with an ASUS X370 Prime motherboard. The problem can be reproduced as follows: * Boot a live DVD of Ubuntu/Xubuntu 16.04.3, 17.10.1, 18.04 (versions I've tested with) * Install audacity via the terminal * Start recording, microphone is connected to the rear microphone jack. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-38-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jacopo 2417 F pulseaudio /dev/snd/controlC0: jacopo 2417 F pulseaudio CurrentDesktop: Unity Date: Wed Apr 18 09:35:50 2018 InstallationDate: Installed on 2018-03-03 (45 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Pink Mic, Rear Symptom_Type: None of the above Title: [System Product Name, Realtek ALC1220, Pink Mic, Rear] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3805 dmi.board.asset.tag: Default string dmi.board.name: PRIME X370-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3805:bd03/06/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX370-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1764965/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1764965] Re: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster
I have the same problem and my board is MSI X370 Pro Carbon, (same ALC1220 Chipset). Tried Kubuntu 18.04 and Ubuntu 18.04. Recording with audacity also slow to the extreme. I changed sample rate in audacity to 51 or 52 Hz as a temporary workaround, but the sound is very noisy. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1764965 Title: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster Status in alsa-driver package in Ubuntu: Confirmed Bug description: Recording applications (audacity, arecord, gnome-sound-recorder) record extremely slowly (at what seems to be 0,1x speed), which means that at playback the sound is played at a very high pitch and much faster than the original. To help you understand the issue, I've attached an archive containing two files recorded at the same time, one with arecord -f cd and the other with a stand-alone Olympus recorder. A video of Audacity's behavior when trying to record is also available: https://youtu.be/Fe20eQNvZVA Look at the seconds hand of the xclock and how much it is moving before Audacity is done recording one second of audio. Things I've already tried: * Purging and reinstalling Audacity * Purging and reinstalling Pulseaudio following the guide on the Ubuntu Wiki * Running audacity with this command: Exec=env PULSE_LATENCY_MSEC=30 audacity as suggested on AskUbuntu * Reinstalling Ubuntu on a new hard disk * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04) The machine is a Ryzen 5 1600 with an ASUS X370 Prime motherboard. The problem can be reproduced as follows: * Boot a live DVD of Ubuntu/Xubuntu 16.04.3, 17.10.1, 18.04 (versions I've tested with) * Install audacity via the terminal * Start recording, microphone is connected to the rear microphone jack. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-38-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jacopo 2417 F pulseaudio /dev/snd/controlC0: jacopo 2417 F pulseaudio CurrentDesktop: Unity Date: Wed Apr 18 09:35:50 2018 InstallationDate: Installed on 2018-03-03 (45 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Pink Mic, Rear Symptom_Type: None of the above Title: [System Product Name, Realtek ALC1220, Pink Mic, Rear] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3805 dmi.board.asset.tag: Default string dmi.board.name: PRIME X370-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3805:bd03/06/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX370-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1764965/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1764965] Re: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster
I can get the record function to work properly by disabling Pulse and letting ALSA take over but as Pulse is required for so many basic functions, this is only a temporary solution. I'm also running a MOBO with the Realtek ALC1220 codec. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1764965 Title: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster Status in alsa-driver package in Ubuntu: Confirmed Bug description: Recording applications (audacity, arecord, gnome-sound-recorder) record extremely slowly (at what seems to be 0,1x speed), which means that at playback the sound is played at a very high pitch and much faster than the original. To help you understand the issue, I've attached an archive containing two files recorded at the same time, one with arecord -f cd and the other with a stand-alone Olympus recorder. A video of Audacity's behavior when trying to record is also available: https://youtu.be/Fe20eQNvZVA Look at the seconds hand of the xclock and how much it is moving before Audacity is done recording one second of audio. Things I've already tried: * Purging and reinstalling Audacity * Purging and reinstalling Pulseaudio following the guide on the Ubuntu Wiki * Running audacity with this command: Exec=env PULSE_LATENCY_MSEC=30 audacity as suggested on AskUbuntu * Reinstalling Ubuntu on a new hard disk * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04) The machine is a Ryzen 5 1600 with an ASUS X370 Prime motherboard. The problem can be reproduced as follows: * Boot a live DVD of Ubuntu/Xubuntu 16.04.3, 17.10.1, 18.04 (versions I've tested with) * Install audacity via the terminal * Start recording, microphone is connected to the rear microphone jack. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-38-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jacopo 2417 F pulseaudio /dev/snd/controlC0: jacopo 2417 F pulseaudio CurrentDesktop: Unity Date: Wed Apr 18 09:35:50 2018 InstallationDate: Installed on 2018-03-03 (45 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Pink Mic, Rear Symptom_Type: None of the above Title: [System Product Name, Realtek ALC1220, Pink Mic, Rear] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3805 dmi.board.asset.tag: Default string dmi.board.name: PRIME X370-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3805:bd03/06/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX370-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1764965/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1764965] Re: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster
@Markus could you please click on the "Affects mee too" link above the bug report, just under the title? Thanks :) ** Tags added: alsa-driver artful audacity bionic -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1764965 Title: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster Status in alsa-driver package in Ubuntu: Confirmed Bug description: Recording applications (audacity, arecord, gnome-sound-recorder) record extremely slowly (at what seems to be 0,1x speed), which means that at playback the sound is played at a very high pitch and much faster than the original. To help you understand the issue, I've attached an archive containing two files recorded at the same time, one with arecord -f cd and the other with a stand-alone Olympus recorder. A video of Audacity's behavior when trying to record is also available: https://youtu.be/Fe20eQNvZVA Look at the seconds hand of the xclock and how much it is moving before Audacity is done recording one second of audio. Things I've already tried: * Purging and reinstalling Audacity * Purging and reinstalling Pulseaudio following the guide on the Ubuntu Wiki * Running audacity with this command: Exec=env PULSE_LATENCY_MSEC=30 audacity as suggested on AskUbuntu * Reinstalling Ubuntu on a new hard disk * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04) The machine is a Ryzen 5 1600 with an ASUS X370 Prime motherboard. The problem can be reproduced as follows: * Boot a live DVD of Ubuntu/Xubuntu 16.04.3, 17.10.1, 18.04 (versions I've tested with) * Install audacity via the terminal * Start recording, microphone is connected to the rear microphone jack. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-38-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jacopo 2417 F pulseaudio /dev/snd/controlC0: jacopo 2417 F pulseaudio CurrentDesktop: Unity Date: Wed Apr 18 09:35:50 2018 InstallationDate: Installed on 2018-03-03 (45 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Pink Mic, Rear Symptom_Type: None of the above Title: [System Product Name, Realtek ALC1220, Pink Mic, Rear] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3805 dmi.board.asset.tag: Default string dmi.board.name: PRIME X370-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3805:bd03/06/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX370-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1764965/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1764965] Re: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster
Here the same issue with Kubuntu 18.04. on a Asus Prime Z370-A. I hope for fixing this problem. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1764965 Title: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster Status in alsa-driver package in Ubuntu: Confirmed Bug description: Recording applications (audacity, arecord, gnome-sound-recorder) record extremely slowly (at what seems to be 0,1x speed), which means that at playback the sound is played at a very high pitch and much faster than the original. To help you understand the issue, I've attached an archive containing two files recorded at the same time, one with arecord -f cd and the other with a stand-alone Olympus recorder. A video of Audacity's behavior when trying to record is also available: https://youtu.be/Fe20eQNvZVA Look at the seconds hand of the xclock and how much it is moving before Audacity is done recording one second of audio. Things I've already tried: * Purging and reinstalling Audacity * Purging and reinstalling Pulseaudio following the guide on the Ubuntu Wiki * Running audacity with this command: Exec=env PULSE_LATENCY_MSEC=30 audacity as suggested on AskUbuntu * Reinstalling Ubuntu on a new hard disk * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04) The machine is a Ryzen 5 1600 with an ASUS X370 Prime motherboard. The problem can be reproduced as follows: * Boot a live DVD of Ubuntu/Xubuntu 16.04.3, 17.10.1, 18.04 (versions I've tested with) * Install audacity via the terminal * Start recording, microphone is connected to the rear microphone jack. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-38-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jacopo 2417 F pulseaudio /dev/snd/controlC0: jacopo 2417 F pulseaudio CurrentDesktop: Unity Date: Wed Apr 18 09:35:50 2018 InstallationDate: Installed on 2018-03-03 (45 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Pink Mic, Rear Symptom_Type: None of the above Title: [System Product Name, Realtek ALC1220, Pink Mic, Rear] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3805 dmi.board.asset.tag: Default string dmi.board.name: PRIME X370-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3805:bd03/06/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX370-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1764965/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1764965] Re: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster
I'm glad somebody else is affected by this bug... As of today, the bug is still present in a fully updated Xubuntu 18.04 system. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1764965 Title: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster Status in alsa-driver package in Ubuntu: Confirmed Bug description: Recording applications (audacity, arecord, gnome-sound-recorder) record extremely slowly (at what seems to be 0,1x speed), which means that at playback the sound is played at a very high pitch and much faster than the original. To help you understand the issue, I've attached an archive containing two files recorded at the same time, one with arecord -f cd and the other with a stand-alone Olympus recorder. A video of Audacity's behavior when trying to record is also available: https://youtu.be/Fe20eQNvZVA Look at the seconds hand of the xclock and how much it is moving before Audacity is done recording one second of audio. Things I've already tried: * Purging and reinstalling Audacity * Purging and reinstalling Pulseaudio following the guide on the Ubuntu Wiki * Running audacity with this command: Exec=env PULSE_LATENCY_MSEC=30 audacity as suggested on AskUbuntu * Reinstalling Ubuntu on a new hard disk * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04) The machine is a Ryzen 5 1600 with an ASUS X370 Prime motherboard. The problem can be reproduced as follows: * Boot a live DVD of Ubuntu/Xubuntu 16.04.3, 17.10.1, 18.04 (versions I've tested with) * Install audacity via the terminal * Start recording, microphone is connected to the rear microphone jack. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-38-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jacopo 2417 F pulseaudio /dev/snd/controlC0: jacopo 2417 F pulseaudio CurrentDesktop: Unity Date: Wed Apr 18 09:35:50 2018 InstallationDate: Installed on 2018-03-03 (45 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Pink Mic, Rear Symptom_Type: None of the above Title: [System Product Name, Realtek ALC1220, Pink Mic, Rear] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3805 dmi.board.asset.tag: Default string dmi.board.name: PRIME X370-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3805:bd03/06/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX370-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1764965/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1764965] Re: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster
** Description changed: Recording applications (audacity, arecord, gnome-sound-recorder) record extremely slowly (at what seems to be 0,1x speed), which means that at playback the sound is played at a very high pitch and much faster than the original. To help you understand the issue, I've attached an archive containing two files recorded at the same time, one with arecord -f cd and the other with a stand-alone Olympus recorder. A video of Audacity's behavior when trying to record is also available: https://youtu.be/Fe20eQNvZVA Look at the seconds hand of the xclock and how much it is moving before Audacity is done recording one second of audio. Things I've already tried: * Purging and reinstalling Audacity * Purging and reinstalling Pulseaudio following the guide on the Ubuntu Wiki * Running audacity with this command: Exec=env PULSE_LATENCY_MSEC=30 audacity as suggested on AskUbuntu * Reinstalling Ubuntu on a new hard disk - * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04 daily) - + * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04) The machine is a Ryzen 5 1600 with an ASUS X370 Prime motherboard. - The problem can be reproduced as follows: - * Boot a live DVD of Ubuntu/Xubuntu 16.04.3, 17.10.1, 18.04 daily (versions I've tested with) + * Boot a live DVD of Ubuntu/Xubuntu 16.04.3, 17.10.1, 18.04 (versions I've tested with) * Install audacity via the terminal * Start recording, microphone is connected to the rear microphone jack. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-38-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC1: jacopo 2417 F pulseaudio - /dev/snd/controlC0: jacopo 2417 F pulseaudio + USERPID ACCESS COMMAND + /dev/snd/controlC1: jacopo 2417 F pulseaudio + /dev/snd/controlC0: jacopo 2417 F pulseaudio CurrentDesktop: Unity Date: Wed Apr 18 09:35:50 2018 InstallationDate: Installed on 2018-03-03 (45 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Pink Mic, Rear Symptom_Type: None of the above Title: [System Product Name, Realtek ALC1220, Pink Mic, Rear] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3805 dmi.board.asset.tag: Default string dmi.board.name: PRIME X370-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3805:bd03/06/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX370-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1764965 Title: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster Status in alsa-driver package in Ubuntu: Confirmed Bug description: Recording applications (audacity, arecord, gnome-sound-recorder) record extremely slowly (at what seems to be 0,1x speed), which means that at playback the sound is played at a very high pitch and much faster than the original. To help you understand the issue, I've attached an archive containing two files recorded at the same time, one with arecord -f cd and the other with a stand-alone Olympus recorder. A video of Audacity's behavior when trying to record is also available: https://youtu.be/Fe20eQNvZVA Look at the seconds hand of the xclock and how much it is moving before Audacity is done recording one second of audio. Things I've already tried: * Purging and reinstalling Audacity * Purging and reinstalling Pulseaudio following the guide on the Ubuntu Wiki * Running audacity with this command: Exec=env PULSE_LATENCY_MSEC=30 audacity as suggested on AskUbuntu * Reinstalling Ubuntu on a new hard disk * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04) Th
[Touch-packages] [Bug 1764965] Re: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: alsa-driver (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1764965 Title: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster Status in alsa-driver package in Ubuntu: Confirmed Bug description: Recording applications (audacity, arecord, gnome-sound-recorder) record extremely slowly (at what seems to be 0,1x speed), which means that at playback the sound is played at a very high pitch and much faster than the original. To help you understand the issue, I've attached an archive containing two files recorded at the same time, one with arecord -f cd and the other with a stand-alone Olympus recorder. A video of Audacity's behavior when trying to record is also available: https://youtu.be/Fe20eQNvZVA Look at the seconds hand of the xclock and how much it is moving before Audacity is done recording one second of audio. Things I've already tried: * Purging and reinstalling Audacity * Purging and reinstalling Pulseaudio following the guide on the Ubuntu Wiki * Running audacity with this command: Exec=env PULSE_LATENCY_MSEC=30 audacity as suggested on AskUbuntu * Reinstalling Ubuntu on a new hard disk * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04 daily) The machine is a Ryzen 5 1600 with an ASUS X370 Prime motherboard. The problem can be reproduced as follows: * Boot a live DVD of Ubuntu/Xubuntu 16.04.3, 17.10.1, 18.04 daily (versions I've tested with) * Install audacity via the terminal * Start recording, microphone is connected to the rear microphone jack. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-38-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jacopo 2417 F pulseaudio /dev/snd/controlC0: jacopo 2417 F pulseaudio CurrentDesktop: Unity Date: Wed Apr 18 09:35:50 2018 InstallationDate: Installed on 2018-03-03 (45 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Pink Mic, Rear Symptom_Type: None of the above Title: [System Product Name, Realtek ALC1220, Pink Mic, Rear] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3805 dmi.board.asset.tag: Default string dmi.board.name: PRIME X370-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3805:bd03/06/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX370-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1764965/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1764965] Re: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster
Same setup and problem here, except it is a ASRock Mainboard, same Realtek ALC1220 Chipset. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1764965 Title: [Realtek ALC1220 ASUS PRIME X370] Recording is very slow and plays 10x faster Status in alsa-driver package in Ubuntu: Confirmed Bug description: Recording applications (audacity, arecord, gnome-sound-recorder) record extremely slowly (at what seems to be 0,1x speed), which means that at playback the sound is played at a very high pitch and much faster than the original. To help you understand the issue, I've attached an archive containing two files recorded at the same time, one with arecord -f cd and the other with a stand-alone Olympus recorder. A video of Audacity's behavior when trying to record is also available: https://youtu.be/Fe20eQNvZVA Look at the seconds hand of the xclock and how much it is moving before Audacity is done recording one second of audio. Things I've already tried: * Purging and reinstalling Audacity * Purging and reinstalling Pulseaudio following the guide on the Ubuntu Wiki * Running audacity with this command: Exec=env PULSE_LATENCY_MSEC=30 audacity as suggested on AskUbuntu * Reinstalling Ubuntu on a new hard disk * Running audacity on a live CD (in Ubuntu version 16.04.3, 17.10.1, 18.04 daily and Xubuntu 17.10.1, 18.04 daily) The machine is a Ryzen 5 1600 with an ASUS X370 Prime motherboard. The problem can be reproduced as follows: * Boot a live DVD of Ubuntu/Xubuntu 16.04.3, 17.10.1, 18.04 daily (versions I've tested with) * Install audacity via the terminal * Start recording, microphone is connected to the rear microphone jack. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16 Uname: Linux 4.13.0-38-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.16 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC1: jacopo 2417 F pulseaudio /dev/snd/controlC0: jacopo 2417 F pulseaudio CurrentDesktop: Unity Date: Wed Apr 18 09:35:50 2018 InstallationDate: Installed on 2018-03-03 (45 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic failed Symptom_Card: HD-Audio Generic - HD-Audio Generic Symptom_Jack: Pink Mic, Rear Symptom_Type: None of the above Title: [System Product Name, Realtek ALC1220, Pink Mic, Rear] Recording problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 03/06/2018 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 3805 dmi.board.asset.tag: Default string dmi.board.name: PRIME X370-PRO dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: Rev X.0x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3805:bd03/06/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX370-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring: dmi.product.family: To be filled by O.E.M. dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1764965/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp