[Touch-packages] [Bug 1781294] Re: No sound card detected by PulseAudio and ALSA, but is visible in lspci [Dell XPS 13 9360/9370]
OK, I undup, the sound card is the same, though. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1781294 Title: No sound card detected by PulseAudio and ALSA, but is visible in lspci [Dell XPS 13 9360/9370] Status in pulseaudio package in Ubuntu: Incomplete Bug description: This is 18.04 LTS but also occurred in 16.04 LTS. I have gone through the troubleshooting steps here: https://help.ubuntu.com/community/SoundTroubleshooting and have included some output of those diagnostic steps below: $ sudo aplay -l aplay: device_list:270: no soundcards found... $ find /lib/modules/`uname -r` | grep snd /lib/modules/4.15.0-23-generic/kernel/sound/synth/emux/snd-emux-synth.ko /lib/modules/4.15.0-23-generic/kernel/sound/synth/snd-util-mem.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/pcsp/snd-pcsp.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/mpu401/snd-mpu401.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/mpu401/snd-mpu401-uart.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-mtpav.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-mts64.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/vx/snd-vx-lib.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-aloop.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/opl3/snd-opl3-lib.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/opl3/snd-opl3-synth.ko ...and lots more $ lspci -v | grep -A7 -i "audio" 00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21) (prog-if 80) Subsystem: Dell Sunrise Point-LP HD Audio Flags: bus master, fast devsel, latency 32, IRQ 131 Memory at dc228000 (64-bit, non-prefetchable) [size=16K] Memory at dc20 (64-bit, non-prefetchable) [size=64K] Capabilities: Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel, snd_soc_skl Sound settings still only list dummy output. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 Uname: Linux 4.15.0-23-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Wed Jul 11 18:44:06 2018 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-xenial-amd64-20160624-2 InstallationDate: Installed on 2017-05-11 (426 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio Symptom: audio UpgradeStatus: Upgraded to bionic on 2018-07-11 (0 days ago) dmi.bios.date: 01/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 01KT0M dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd01/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn01KT0M:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1781294/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1781294] Re: No sound card detected by PulseAudio and ALSA, but is visible in lspci [Dell XPS 13 9360/9370]
That was for people like Justin whose pulseaudio process is missing, not running. ** Changed in: pulseaudio (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1781294 Title: No sound card detected by PulseAudio and ALSA, but is visible in lspci [Dell XPS 13 9360/9370] Status in pulseaudio package in Ubuntu: Incomplete Bug description: This is 18.04 LTS but also occurred in 16.04 LTS. I have gone through the troubleshooting steps here: https://help.ubuntu.com/community/SoundTroubleshooting and have included some output of those diagnostic steps below: $ sudo aplay -l aplay: device_list:270: no soundcards found... $ find /lib/modules/`uname -r` | grep snd /lib/modules/4.15.0-23-generic/kernel/sound/synth/emux/snd-emux-synth.ko /lib/modules/4.15.0-23-generic/kernel/sound/synth/snd-util-mem.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/pcsp/snd-pcsp.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/mpu401/snd-mpu401.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/mpu401/snd-mpu401-uart.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-mtpav.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-mts64.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/vx/snd-vx-lib.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-aloop.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/opl3/snd-opl3-lib.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/opl3/snd-opl3-synth.ko ...and lots more $ lspci -v | grep -A7 -i "audio" 00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21) (prog-if 80) Subsystem: Dell Sunrise Point-LP HD Audio Flags: bus master, fast devsel, latency 32, IRQ 131 Memory at dc228000 (64-bit, non-prefetchable) [size=16K] Memory at dc20 (64-bit, non-prefetchable) [size=64K] Capabilities: Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel, snd_soc_skl Sound settings still only list dummy output. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 Uname: Linux 4.15.0-23-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Wed Jul 11 18:44:06 2018 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-xenial-amd64-20160624-2 InstallationDate: Installed on 2017-05-11 (426 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio Symptom: audio UpgradeStatus: Upgraded to bionic on 2018-07-11 (0 days ago) dmi.bios.date: 01/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 01KT0M dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd01/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn01KT0M:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1781294/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1781294] Re: No sound card detected by PulseAudio and ALSA, but is visible in lspci [Dell XPS 13 9360/9370]
Which doesn't seem to include you (bug 1793640). Maybe we need to unmark that as a duplicate...? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1781294 Title: No sound card detected by PulseAudio and ALSA, but is visible in lspci [Dell XPS 13 9360/9370] Status in pulseaudio package in Ubuntu: Incomplete Bug description: This is 18.04 LTS but also occurred in 16.04 LTS. I have gone through the troubleshooting steps here: https://help.ubuntu.com/community/SoundTroubleshooting and have included some output of those diagnostic steps below: $ sudo aplay -l aplay: device_list:270: no soundcards found... $ find /lib/modules/`uname -r` | grep snd /lib/modules/4.15.0-23-generic/kernel/sound/synth/emux/snd-emux-synth.ko /lib/modules/4.15.0-23-generic/kernel/sound/synth/snd-util-mem.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/pcsp/snd-pcsp.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/mpu401/snd-mpu401.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/mpu401/snd-mpu401-uart.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-mtpav.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-mts64.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/vx/snd-vx-lib.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-aloop.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/opl3/snd-opl3-lib.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/opl3/snd-opl3-synth.ko ...and lots more $ lspci -v | grep -A7 -i "audio" 00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21) (prog-if 80) Subsystem: Dell Sunrise Point-LP HD Audio Flags: bus master, fast devsel, latency 32, IRQ 131 Memory at dc228000 (64-bit, non-prefetchable) [size=16K] Memory at dc20 (64-bit, non-prefetchable) [size=64K] Capabilities: Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel, snd_soc_skl Sound settings still only list dummy output. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 Uname: Linux 4.15.0-23-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Wed Jul 11 18:44:06 2018 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-xenial-amd64-20160624-2 InstallationDate: Installed on 2017-05-11 (426 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio Symptom: audio UpgradeStatus: Upgraded to bionic on 2018-07-11 (0 days ago) dmi.bios.date: 01/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 01KT0M dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd01/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn01KT0M:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1781294/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1781294] Re: No sound card detected by PulseAudio and ALSA, but is visible in lspci [Dell XPS 13 9360/9370]
Daniel, I did what you suggest in #10 and no change. ** Changed in: pulseaudio (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1781294 Title: No sound card detected by PulseAudio and ALSA, but is visible in lspci [Dell XPS 13 9360/9370] Status in pulseaudio package in Ubuntu: Confirmed Bug description: This is 18.04 LTS but also occurred in 16.04 LTS. I have gone through the troubleshooting steps here: https://help.ubuntu.com/community/SoundTroubleshooting and have included some output of those diagnostic steps below: $ sudo aplay -l aplay: device_list:270: no soundcards found... $ find /lib/modules/`uname -r` | grep snd /lib/modules/4.15.0-23-generic/kernel/sound/synth/emux/snd-emux-synth.ko /lib/modules/4.15.0-23-generic/kernel/sound/synth/snd-util-mem.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/pcsp/snd-pcsp.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/mpu401/snd-mpu401.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/mpu401/snd-mpu401-uart.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-mtpav.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-mts64.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/vx/snd-vx-lib.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-aloop.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/opl3/snd-opl3-lib.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/opl3/snd-opl3-synth.ko ...and lots more $ lspci -v | grep -A7 -i "audio" 00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21) (prog-if 80) Subsystem: Dell Sunrise Point-LP HD Audio Flags: bus master, fast devsel, latency 32, IRQ 131 Memory at dc228000 (64-bit, non-prefetchable) [size=16K] Memory at dc20 (64-bit, non-prefetchable) [size=64K] Capabilities: Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel, snd_soc_skl Sound settings still only list dummy output. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 Uname: Linux 4.15.0-23-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Wed Jul 11 18:44:06 2018 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-xenial-amd64-20160624-2 InstallationDate: Installed on 2017-05-11 (426 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio Symptom: audio UpgradeStatus: Upgraded to bionic on 2018-07-11 (0 days ago) dmi.bios.date: 01/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 01KT0M dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd01/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn01KT0M:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1781294/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1781294] Re: No sound card detected by PulseAudio and ALSA, but is visible in lspci [Dell XPS 13 9360/9370]
I notice the bug description mentions: PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. Justin (and anyone else who finds that the 'pulseaudio' process is missing), please try adding: realtime-scheduling = no to /etc/pulse/daemon.conf and reboot. ** Changed in: pulseaudio (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1781294 Title: No sound card detected by PulseAudio and ALSA, but is visible in lspci [Dell XPS 13 9360/9370] Status in pulseaudio package in Ubuntu: Incomplete Bug description: This is 18.04 LTS but also occurred in 16.04 LTS. I have gone through the troubleshooting steps here: https://help.ubuntu.com/community/SoundTroubleshooting and have included some output of those diagnostic steps below: $ sudo aplay -l aplay: device_list:270: no soundcards found... $ find /lib/modules/`uname -r` | grep snd /lib/modules/4.15.0-23-generic/kernel/sound/synth/emux/snd-emux-synth.ko /lib/modules/4.15.0-23-generic/kernel/sound/synth/snd-util-mem.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/pcsp/snd-pcsp.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/mpu401/snd-mpu401.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/mpu401/snd-mpu401-uart.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-mtpav.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-mts64.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/vx/snd-vx-lib.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-aloop.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/opl3/snd-opl3-lib.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/opl3/snd-opl3-synth.ko ...and lots more $ lspci -v | grep -A7 -i "audio" 00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21) (prog-if 80) Subsystem: Dell Sunrise Point-LP HD Audio Flags: bus master, fast devsel, latency 32, IRQ 131 Memory at dc228000 (64-bit, non-prefetchable) [size=16K] Memory at dc20 (64-bit, non-prefetchable) [size=64K] Capabilities: Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel, snd_soc_skl Sound settings still only list dummy output. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 Uname: Linux 4.15.0-23-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Wed Jul 11 18:44:06 2018 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-xenial-amd64-20160624-2 InstallationDate: Installed on 2017-05-11 (426 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio Symptom: audio UpgradeStatus: Upgraded to bionic on 2018-07-11 (0 days ago) dmi.bios.date: 01/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 01KT0M dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd01/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn01KT0M:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1781294/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1781294] Re: No sound card detected by PulseAudio and ALSA, but is visible in lspci [Dell XPS 13 9360/9370]
I ended up running sudo apt purge pulseaudio, which completely removed PulseAudio and some configuration files. Then I rebooted and surprise, sound was back. However, it wasn't working for Firefox/YouTube, and Spotify. I then tried to reinstall PulseAudio, which didn't do anything. But systemctl --user start pulseaudio restarted the daemon, and then I have sound. I tried to reboot and still have sound. Not sure if that will remain stable, will have to monitor this. There are at least two issues: I got removed from the "audio" group which prevented me from using ALSA devices, then PulseAudio configuration got screwed up preventing PulseAudio from accessing ALSA devices. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1781294 Title: No sound card detected by PulseAudio and ALSA, but is visible in lspci [Dell XPS 13 9360/9370] Status in pulseaudio package in Ubuntu: Confirmed Bug description: This is 18.04 LTS but also occurred in 16.04 LTS. I have gone through the troubleshooting steps here: https://help.ubuntu.com/community/SoundTroubleshooting and have included some output of those diagnostic steps below: $ sudo aplay -l aplay: device_list:270: no soundcards found... $ find /lib/modules/`uname -r` | grep snd /lib/modules/4.15.0-23-generic/kernel/sound/synth/emux/snd-emux-synth.ko /lib/modules/4.15.0-23-generic/kernel/sound/synth/snd-util-mem.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/pcsp/snd-pcsp.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/mpu401/snd-mpu401.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/mpu401/snd-mpu401-uart.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-mtpav.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-mts64.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/vx/snd-vx-lib.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-aloop.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/opl3/snd-opl3-lib.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/opl3/snd-opl3-synth.ko ...and lots more $ lspci -v | grep -A7 -i "audio" 00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21) (prog-if 80) Subsystem: Dell Sunrise Point-LP HD Audio Flags: bus master, fast devsel, latency 32, IRQ 131 Memory at dc228000 (64-bit, non-prefetchable) [size=16K] Memory at dc20 (64-bit, non-prefetchable) [size=64K] Capabilities: Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel, snd_soc_skl Sound settings still only list dummy output. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 Uname: Linux 4.15.0-23-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Wed Jul 11 18:44:06 2018 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-xenial-amd64-20160624-2 InstallationDate: Installed on 2017-05-11 (426 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio Symptom: audio UpgradeStatus: Upgraded to bionic on 2018-07-11 (0 days ago) dmi.bios.date: 01/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 01KT0M dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd01/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn01KT0M:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1781294/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1781294] Re: No sound card detected by PulseAudio and ALSA, but is visible in lspci [Dell XPS 13 9360/9370]
If that can be of any help, here is my ALSA information. http://www .alsa-project.org/db/?f=d957084a5503ca9a9c61d3b695f84ea6595f4a3d -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1781294 Title: No sound card detected by PulseAudio and ALSA, but is visible in lspci [Dell XPS 13 9360/9370] Status in pulseaudio package in Ubuntu: Confirmed Bug description: This is 18.04 LTS but also occurred in 16.04 LTS. I have gone through the troubleshooting steps here: https://help.ubuntu.com/community/SoundTroubleshooting and have included some output of those diagnostic steps below: $ sudo aplay -l aplay: device_list:270: no soundcards found... $ find /lib/modules/`uname -r` | grep snd /lib/modules/4.15.0-23-generic/kernel/sound/synth/emux/snd-emux-synth.ko /lib/modules/4.15.0-23-generic/kernel/sound/synth/snd-util-mem.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/pcsp/snd-pcsp.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/mpu401/snd-mpu401.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/mpu401/snd-mpu401-uart.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-mtpav.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-mts64.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/vx/snd-vx-lib.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-aloop.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/opl3/snd-opl3-lib.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/opl3/snd-opl3-synth.ko ...and lots more $ lspci -v | grep -A7 -i "audio" 00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21) (prog-if 80) Subsystem: Dell Sunrise Point-LP HD Audio Flags: bus master, fast devsel, latency 32, IRQ 131 Memory at dc228000 (64-bit, non-prefetchable) [size=16K] Memory at dc20 (64-bit, non-prefetchable) [size=64K] Capabilities: Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel, snd_soc_skl Sound settings still only list dummy output. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 Uname: Linux 4.15.0-23-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Wed Jul 11 18:44:06 2018 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-xenial-amd64-20160624-2 InstallationDate: Installed on 2017-05-11 (426 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio Symptom: audio UpgradeStatus: Upgraded to bionic on 2018-07-11 (0 days ago) dmi.bios.date: 01/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 01KT0M dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd01/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn01KT0M:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1781294/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1781294] Re: No sound card detected by PulseAudio and ALSA, but is visible in lspci [Dell XPS 13 9360/9370]
I'm on this for more than two hours. Everything I try just fails, and every search I attempt results into outdated or non-working tips. I was able to get sound by adding myself to the audio group; now speaker-test -D sysdefault:CARD=PCH works, but PulseAudio stubbornly does not detect my device. Tried to delete ~/.config/pulse, tried to restart PulseAudio, attempted to get verbose logging, no useful information. pactl list and pavucontrol only show a NVIDIA HDMI audio, and a USB webcam, no onboard HDA Intel. Do I really need to get an external USB sound card for Ubuntu 18.10? This is a real deal breaker. We need a downgrade path if upgrade fails the system that hard, but there is no such thing, besides formatting and loosing all my settings. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1781294 Title: No sound card detected by PulseAudio and ALSA, but is visible in lspci [Dell XPS 13 9360/9370] Status in pulseaudio package in Ubuntu: Confirmed Bug description: This is 18.04 LTS but also occurred in 16.04 LTS. I have gone through the troubleshooting steps here: https://help.ubuntu.com/community/SoundTroubleshooting and have included some output of those diagnostic steps below: $ sudo aplay -l aplay: device_list:270: no soundcards found... $ find /lib/modules/`uname -r` | grep snd /lib/modules/4.15.0-23-generic/kernel/sound/synth/emux/snd-emux-synth.ko /lib/modules/4.15.0-23-generic/kernel/sound/synth/snd-util-mem.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/pcsp/snd-pcsp.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/mpu401/snd-mpu401.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/mpu401/snd-mpu401-uart.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-mtpav.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-mts64.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/vx/snd-vx-lib.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-aloop.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/opl3/snd-opl3-lib.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/opl3/snd-opl3-synth.ko ...and lots more $ lspci -v | grep -A7 -i "audio" 00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21) (prog-if 80) Subsystem: Dell Sunrise Point-LP HD Audio Flags: bus master, fast devsel, latency 32, IRQ 131 Memory at dc228000 (64-bit, non-prefetchable) [size=16K] Memory at dc20 (64-bit, non-prefetchable) [size=64K] Capabilities: Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel, snd_soc_skl Sound settings still only list dummy output. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 Uname: Linux 4.15.0-23-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Wed Jul 11 18:44:06 2018 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-xenial-amd64-20160624-2 InstallationDate: Installed on 2017-05-11 (426 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio Symptom: audio UpgradeStatus: Upgraded to bionic on 2018-07-11 (0 days ago) dmi.bios.date: 01/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 01KT0M dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd01/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn01KT0M:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1781294/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1781294] Re: No sound card detected by PulseAudio and ALSA, but is visible in lspci [Dell XPS 13 9360/9370]
** Summary changed: - No sound card detected by PulseAudio and ALSA, but is visible in lspci [Dell XPS 13 9360] + No sound card detected by PulseAudio and ALSA, but is visible in lspci [Dell XPS 13 9360/9370] -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1781294 Title: No sound card detected by PulseAudio and ALSA, but is visible in lspci [Dell XPS 13 9360/9370] Status in pulseaudio package in Ubuntu: Confirmed Bug description: This is 18.04 LTS but also occurred in 16.04 LTS. I have gone through the troubleshooting steps here: https://help.ubuntu.com/community/SoundTroubleshooting and have included some output of those diagnostic steps below: $ sudo aplay -l aplay: device_list:270: no soundcards found... $ find /lib/modules/`uname -r` | grep snd /lib/modules/4.15.0-23-generic/kernel/sound/synth/emux/snd-emux-synth.ko /lib/modules/4.15.0-23-generic/kernel/sound/synth/snd-util-mem.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/pcsp/snd-pcsp.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/mpu401/snd-mpu401.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/mpu401/snd-mpu401-uart.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-mtpav.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-mts64.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/vx/snd-vx-lib.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/snd-aloop.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/opl3/snd-opl3-lib.ko /lib/modules/4.15.0-23-generic/kernel/sound/drivers/opl3/snd-opl3-synth.ko ...and lots more $ lspci -v | grep -A7 -i "audio" 00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21) (prog-if 80) Subsystem: Dell Sunrise Point-LP HD Audio Flags: bus master, fast devsel, latency 32, IRQ 131 Memory at dc228000 (64-bit, non-prefetchable) [size=16K] Memory at dc20 (64-bit, non-prefetchable) [size=64K] Capabilities: Kernel driver in use: snd_hda_intel Kernel modules: snd_hda_intel, snd_soc_skl Sound settings still only list dummy output. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: pulseaudio 1:11.1-1ubuntu7.1 ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 Uname: Linux 4.15.0-23-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.2 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Wed Jul 11 18:44:06 2018 DistributionChannelDescriptor: # This is a distribution channel descriptor # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor canonical-oem-somerville-xenial-amd64-20160624-2 InstallationDate: Installed on 2017-05-11 (426 days ago) InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20160624-10:47 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio Symptom: audio UpgradeStatus: Upgraded to bionic on 2018-07-11 (0 days ago) dmi.bios.date: 01/18/2017 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.2 dmi.board.name: 01KT0M dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd01/18/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn01KT0M:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.family: XPS dmi.product.name: XPS 13 9360 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1781294/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
