[Touch-packages] [Bug 1782934] Re: XPS 13 9350 black screen with latest kernel

2018-07-22 Thread Daniel van Vugt
** Package changed: xorg (Ubuntu) => linux (Ubuntu)

** Tags added: regression-update

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https://bugs.launchpad.net/bugs/1782934

Title:
  XPS 13 9350 black screen with latest kernel

Status in linux package in Ubuntu:
  New

Bug description:
  With any Ubuntu variant I've tried (Ubuntu, Ubuntu Mate, Ubuntu
  Budgie), the graphical installer works correctly, but on every post-
  install login, the screen goes black at the disk decryption screen.

  The kernel version post-install is 4.14.0-29-generic.

  Other things seem to be working. If I'm careful, I can enter the disk
  decryption password and tell (via sounds) that I've gotten through to
  the login screen, but the screen remains dark.

  This happens with standard or minimal installs.

  If I then try to boot with the previous kernel--4.15.0-20-generic--
  everything works flawlessly.

  The only non-standard thing about this system is that I replaced the
  onboard wireless card with an Intel Dual Band Wireless-AC 8625.

  ---

  I don't have a clue about kernel debugging, but I can provide further
  system info as needed.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7
  ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
  Uname: Linux 4.15.0-20-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CompositorRunning: None
  CurrentDesktop: Budgie:GNOME
  Date: Sat Jul 21 20:35:45 2018
  DistUpgraded: Fresh install
  DistroCodename: bionic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Iris Graphics 540 [8086:1926] (rev 0a) (prog-if 00 [VGA 
controller])
     Subsystem: Dell Iris Graphics 540 [1028:0704]
  InstallationDate: Installed on 2018-07-21 (0 days ago)
  InstallationMedia: Ubuntu-Budgie 18.04 LTS "Bionic Beaver" - Release amd64 
(20180426)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 0c45:670c Microdia
   Bus 001 Device 003: ID 04f3:20d0 Elan Microelectronics Corp.
   Bus 001 Device 002: ID 8087:0a2b Intel Corp.
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. XPS 13 9350
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic 
root=/dev/mapper/ubuntu--budgie--vg-root ro quiet splash
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/16/2018
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.7.0
  dmi.board.name: 09JHRY
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.7.0:bd01/16/2018:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn09JHRY:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.family: NULL
  dmi.product.name: XPS 13 9350
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.91-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.0~rc5-1ubuntu1
  version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.0~rc5-1ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20171229-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2

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[Touch-packages] [Bug 1782934] Re: XPS 13 9350 black screen with latest kernel

2018-07-21 Thread Christopher Torgalson
** Description changed:

  With any Ubuntu variant I've tried (Ubuntu, Ubuntu Mate, Ubuntu Budgie),
  the graphical installer works correctly, but on every post-install
  login, the screen goes black at the disk decryption screen.
+ 
+ The kernel version post-install is 4.14.0-29-generic.
  
  Other things seem to be working. If I'm careful, I can enter the disk
  decryption password and tell (via sounds) that I've gotten through to
  the login screen, but the screen remains dark.
  
  This happens with standard or minimal installs.
  
  If I then try to boot with the previous kernel--4.15.0-20-generic--
  everything works flawlessly.
  
  The only non-standard thing about this system is that I replaced the
  onboard wireless card with an Intel Dual Band Wireless-AC 8625.
  
  ---
  
  I don't have a clue about kernel debugging, but I can provide further
  system info as needed.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7
  ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
  Uname: Linux 4.15.0-20-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CompositorRunning: None
  CurrentDesktop: Budgie:GNOME
  Date: Sat Jul 21 20:35:45 2018
  DistUpgraded: Fresh install
  DistroCodename: bionic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
-  Intel Corporation Iris Graphics 540 [8086:1926] (rev 0a) (prog-if 00 [VGA 
controller])
-Subsystem: Dell Iris Graphics 540 [1028:0704]
+  Intel Corporation Iris Graphics 540 [8086:1926] (rev 0a) (prog-if 00 [VGA 
controller])
+    Subsystem: Dell Iris Graphics 540 [1028:0704]
  InstallationDate: Installed on 2018-07-21 (0 days ago)
  InstallationMedia: Ubuntu-Budgie 18.04 LTS "Bionic Beaver" - Release amd64 
(20180426)
  Lsusb:
-  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
-  Bus 001 Device 004: ID 0c45:670c Microdia 
-  Bus 001 Device 003: ID 04f3:20d0 Elan Microelectronics Corp. 
-  Bus 001 Device 002: ID 8087:0a2b Intel Corp. 
-  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+  Bus 001 Device 004: ID 0c45:670c Microdia
+  Bus 001 Device 003: ID 04f3:20d0 Elan Microelectronics Corp.
+  Bus 001 Device 002: ID 8087:0a2b Intel Corp.
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. XPS 13 9350
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.15.0-20-generic 
root=/dev/mapper/ubuntu--budgie--vg-root ro quiet splash
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/16/2018
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.7.0
  dmi.board.name: 09JHRY
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.7.0:bd01/16/2018:svnDellInc.:pnXPS139350:pvr:rvnDellInc.:rn09JHRY:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.family: NULL
  dmi.product.name: XPS 13 9350
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.91-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.0~rc5-1ubuntu1
  version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.0~rc5-1ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20171229-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1782934

Title:
  XPS 13 9350 black screen with latest kernel

Status in xorg package in Ubuntu:
  New

Bug description:
  With any Ubuntu variant I've tried (Ubuntu, Ubuntu Mate, Ubuntu
  Budgie), the graphical installer works correctly, but on every post-
  install login, the screen goes black at the disk decryption screen.

  The kernel version post-install is 4.14.0-29-generic.

  Other things seem to be working. If I'm careful, I can enter the disk
  decryption password and tell (via sounds) that I've gotten through to
  the login screen, but the screen remains dark.

  This happens with standard or minimal installs.

  If I then try to boot with the previous kernel--4.15.0-20-generic--
  everything works flawlessly.

  The only non-standard thing about this system is that I replaced the
  onboard wireless card with an Intel Dual Band Wireless-AC 8625.

  ---

  I don't have a clue about kernel debugging, but I can provide further
  system info as needed.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7
  ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
  Uname: Linux