[Touch-packages] [Bug 1797432] Re: [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out, Left] No sound at all
** Tags added: cscc -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1797432 Title: [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out, Left] No sound at all Status in alsa-driver package in Ubuntu: Invalid Status in linux package in Ubuntu: Invalid Bug description: Headphone jack stopped working. Speakers do work. Nevermind issue was on my end not sure how to close bug. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-36.39~16.04.1-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0c: james 2649 F...m pulseaudio /dev/snd/controlC0: james 2649 F pulseaudio CurrentDesktop: Unity Date: Thu Oct 11 13:12:34 2018 InstallationDate: Installed on 2018-01-05 (279 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0c: james 2649 F...m pulseaudio /dev/snd/controlC0: james 2649 F pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/25/2017 dmi.bios.vendor: Insyde dmi.bios.version: F.22 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 83F9 dmi.board.vendor: HP dmi.board.version: 46.40 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.22:bd08/25/2017:svnHP:pnHPPavilionLaptop15-cc1xx:pvrType1ProductConfigId:rvnHP:rn83F9:rvr46.40:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Laptop 15-cc1xx dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1797432/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1797432] Re: [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out, Left] No sound at all
** Changed in: linux (Ubuntu) Status: Incomplete => Invalid ** Changed in: alsa-driver (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1797432 Title: [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out, Left] No sound at all Status in alsa-driver package in Ubuntu: Invalid Status in linux package in Ubuntu: Invalid Bug description: Headphone jack stopped working. Speakers do work. Nevermind issue was on my end not sure how to close bug. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-36.39~16.04.1-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0c: james 2649 F...m pulseaudio /dev/snd/controlC0: james 2649 F pulseaudio CurrentDesktop: Unity Date: Thu Oct 11 13:12:34 2018 InstallationDate: Installed on 2018-01-05 (279 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0c: james 2649 F...m pulseaudio /dev/snd/controlC0: james 2649 F pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/25/2017 dmi.bios.vendor: Insyde dmi.bios.version: F.22 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 83F9 dmi.board.vendor: HP dmi.board.version: 46.40 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.22:bd08/25/2017:svnHP:pnHPPavilionLaptop15-cc1xx:pvrType1ProductConfigId:rvnHP:rn83F9:rvr46.40:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Laptop 15-cc1xx dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1797432/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
Re: [Touch-packages] [Bug 1797432] Re: [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out, Left] No sound at all
Sorry i couldn't figure out how to close the bug. The issue was on my end. On 10/11/2018 01:50 PM, Cristian Aravena Romero wrote: > @EoflaOE > > You could try the version [0]'Ubuntu Desktop > 18.04' > [0] https://www.ubuntu.com/#download > > Best regards, > -- > Cristian Aravena Romero (caravena) > -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1797432 Title: [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out, Left] No sound at all Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: Headphone jack stopped working. Speakers do work. Nevermind issue was on my end not sure how to close bug. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-36.39~16.04.1-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0c: james 2649 F...m pulseaudio /dev/snd/controlC0: james 2649 F pulseaudio CurrentDesktop: Unity Date: Thu Oct 11 13:12:34 2018 InstallationDate: Installed on 2018-01-05 (279 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0c: james 2649 F...m pulseaudio /dev/snd/controlC0: james 2649 F pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/25/2017 dmi.bios.vendor: Insyde dmi.bios.version: F.22 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 83F9 dmi.board.vendor: HP dmi.board.version: 46.40 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.22:bd08/25/2017:svnHP:pnHPPavilionLaptop15-cc1xx:pvrType1ProductConfigId:rvnHP:rn83F9:rvr46.40:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Laptop 15-cc1xx dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1797432/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1797432] Re: [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out, Left] No sound at all
@EoflaOE You could try the version [0]'Ubuntu Desktop > 18.04' [0] https://www.ubuntu.com/#download Best regards, -- Cristian Aravena Romero (caravena) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1797432 Title: [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out, Left] No sound at all Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: Headphone jack stopped working. Speakers do work. Nevermind issue was on my end not sure how to close bug. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-36.39~16.04.1-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0c: james 2649 F...m pulseaudio /dev/snd/controlC0: james 2649 F pulseaudio CurrentDesktop: Unity Date: Thu Oct 11 13:12:34 2018 InstallationDate: Installed on 2018-01-05 (279 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0c: james 2649 F...m pulseaudio /dev/snd/controlC0: james 2649 F pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/25/2017 dmi.bios.vendor: Insyde dmi.bios.version: F.22 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 83F9 dmi.board.vendor: HP dmi.board.version: 46.40 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.22:bd08/25/2017:svnHP:pnHPPavilionLaptop15-cc1xx:pvrType1ProductConfigId:rvnHP:rn83F9:rvr46.40:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Laptop 15-cc1xx dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1797432/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1797432] Re: [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out, Left] No sound at all
Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem? Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.19-rc7 kernel[0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed". Thanks in advance. [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.19-rc7 ** Also affects: linux (Ubuntu) Importance: Undecided Status: New ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1797432 Title: [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out, Left] No sound at all Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: Headphone jack stopped working. Speakers do work. Nevermind issue was on my end not sure how to close bug. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-36.39~16.04.1-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0c: james 2649 F...m pulseaudio /dev/snd/controlC0: james 2649 F pulseaudio CurrentDesktop: Unity Date: Thu Oct 11 13:12:34 2018 InstallationDate: Installed on 2018-01-05 (279 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0c: james 2649 F...m pulseaudio /dev/snd/controlC0: james 2649 F pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/25/2017 dmi.bios.vendor: Insyde dmi.bios.version: F.22 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 83F9 dmi.board.vendor: HP dmi.board.version: 46.40 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.22:bd08/25/2017:svnHP:pnHPPavilionLaptop15-cc1xx:pvrType1ProductConfigId:rvnHP:rn83F9:rvr46.40:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Laptop 15-cc1xx dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1797432/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1797432] Re: [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out, Left] No sound at all
Never mind issue was on my end ** Description changed: - Headphone jack stopped working. Speakers do work. + Headphone jack stopped working. Speakers do work. Nevermind issue was on + my end not sure how to close bug. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-36.39~16.04.1-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/pcmC0D0c: james 2649 F...m pulseaudio - /dev/snd/controlC0: james 2649 F pulseaudio + USERPID ACCESS COMMAND + /dev/snd/pcmC0D0c: james 2649 F...m pulseaudio + /dev/snd/controlC0: james 2649 F pulseaudio CurrentDesktop: Unity Date: Thu Oct 11 13:12:34 2018 InstallationDate: Installed on 2018-01-05 (279 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/pcmC0D0c: james 2649 F...m pulseaudio - /dev/snd/controlC0: james 2649 F pulseaudio + USERPID ACCESS COMMAND + /dev/snd/pcmC0D0c: james 2649 F...m pulseaudio + /dev/snd/controlC0: james 2649 F pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/25/2017 dmi.bios.vendor: Insyde dmi.bios.version: F.22 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 83F9 dmi.board.vendor: HP dmi.board.version: 46.40 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.22:bd08/25/2017:svnHP:pnHPPavilionLaptop15-cc1xx:pvrType1ProductConfigId:rvnHP:rn83F9:rvr46.40:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Laptop 15-cc1xx dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1797432 Title: [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out, Left] No sound at all Status in alsa-driver package in Ubuntu: New Status in linux package in Ubuntu: Incomplete Bug description: Headphone jack stopped working. Speakers do work. Nevermind issue was on my end not sure how to close bug. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.15.0-36.39~16.04.1-generic 4.15.18 Uname: Linux 4.15.0-36-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.18 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0c: james 2649 F...m pulseaudio /dev/snd/controlC0: james 2649 F pulseaudio CurrentDesktop: Unity Date: Thu Oct 11 13:12:34 2018 InstallationDate: Installed on 2018-01-05 (279 days ago) InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/pcmC0D0c: james 2649 F...m pulseaudio /dev/snd/controlC0: james 2649 F pulseaudio Symptom_Jack: Black Headphone Out, Left Symptom_Type: No sound at all Title: [HP Pavilion Laptop 15-cc1xx, Realtek ALC295, Black Headphone Out, Left] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 08/25/2017 dmi.bios.vendor: Insyde dmi.bios.version: F.22 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: 83F9 dmi.board.vendor: HP dmi.board.version: 46.40 dmi.chassis.type: 10 dmi.chassis.vendor: HP dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsyde:bvrF.22:bd08/25/2017:svnHP:pnHPPavilionLaptop15-cc1xx:pvrType1ProductConfigId:rvnHP:rn83F9:rvr46.40:cvnHP:ct10:cvrChassisVersion: dmi.product.family: 103C_5335KV HP Pavilion dmi.product.name: HP Pavilion Laptop 15-cc1xx dmi.product.version: Type1ProductConfigId dmi.sys.vendor: HP To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1797432/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help
