[Touch-packages] [Bug 1801382] Re: printing complex documents does not reproduce screen image on paper
[Expired for gtk+3.0 (Ubuntu) because there has been no activity for 60 days.] ** Changed in: gtk+3.0 (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to gtk+3.0 in Ubuntu. https://bugs.launchpad.net/bugs/1801382 Title: printing complex documents does not reproduce screen image on paper Status in evince package in Ubuntu: Expired Status in gtk+3.0 package in Ubuntu: Expired Bug description: Ubuntu 18.10 latest update (by 2.11.2018) printing PDF documents that contain embedded images, these images get printed nearly black and completely illegible. I have attached a sample file and a printout of my cups pdf writer (which produces the exact same results as the printer) ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: cups 2.2.8-5ubuntu1 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 CupsErrorLog: W [02/Nov/2018:16:18:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-Gray..\' already exists W [02/Nov/2018:16:18:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-DeviceN..\' already exists W [02/Nov/2018:16:20:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-Gray..\' already exists W [02/Nov/2018:16:20:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-DeviceN..\' already exists CurrentDesktop: ubuntu:GNOME Date: Fri Nov 2 16:21:51 2018 InstallationDate: Installed on 2018-04-30 (186 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lpstat: device for HP_Color_LaserJet_MFP_M477fdw: hp:/net/HP_Color_LaserJet_MFP_M477fdw?ip=10.1.0.21 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 05ac:0273 Apple, Inc. Bus 001 Device 002: ID 05ac:8290 Apple, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Apple Inc. MacBookPro12,1 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_Color_LaserJet_MFP_M477fdw.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_Color_LaserJet_MFP_M477fdw.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: Upgraded to cosmic on 2018-10-20 (13 days ago) dmi.bios.date: 08/08/2017 dmi.bios.vendor: Apple Inc. dmi.bios.version: MBP121.88Z.0171.B00.1708080033 dmi.board.name: Mac-E43C1C25D4880AD6 dmi.board.vendor: Apple Inc. dmi.board.version: MacBookPro12,1 dmi.chassis.type: 9 dmi.chassis.vendor: Apple Inc. dmi.chassis.version: Mac-E43C1C25D4880AD6 dmi.modalias: dmi:bvnAppleInc.:bvrMBP121.88Z.0171.B00.1708080033:bd08/08/2017:svnAppleInc.:pnMacBookPro12,1:pvr1.0:rvnAppleInc.:rnMac-E43C1C25D4880AD6:rvrMacBookPro12,1:cvnAppleInc.:ct9:cvrMac-E43C1C25D4880AD6: dmi.product.family: MacBook Pro dmi.product.name: MacBookPro12,1 dmi.product.version: 1.0 dmi.sys.vendor: Apple Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evince/+bug/1801382/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1801382] Re: printing complex documents does not reproduce screen image on paper
[Expired for evince (Ubuntu) because there has been no activity for 60 days.] ** Changed in: evince (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to gtk+3.0 in Ubuntu. https://bugs.launchpad.net/bugs/1801382 Title: printing complex documents does not reproduce screen image on paper Status in evince package in Ubuntu: Expired Status in gtk+3.0 package in Ubuntu: Expired Bug description: Ubuntu 18.10 latest update (by 2.11.2018) printing PDF documents that contain embedded images, these images get printed nearly black and completely illegible. I have attached a sample file and a printout of my cups pdf writer (which produces the exact same results as the printer) ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: cups 2.2.8-5ubuntu1 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 CupsErrorLog: W [02/Nov/2018:16:18:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-Gray..\' already exists W [02/Nov/2018:16:18:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-DeviceN..\' already exists W [02/Nov/2018:16:20:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-Gray..\' already exists W [02/Nov/2018:16:20:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-DeviceN..\' already exists CurrentDesktop: ubuntu:GNOME Date: Fri Nov 2 16:21:51 2018 InstallationDate: Installed on 2018-04-30 (186 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lpstat: device for HP_Color_LaserJet_MFP_M477fdw: hp:/net/HP_Color_LaserJet_MFP_M477fdw?ip=10.1.0.21 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 05ac:0273 Apple, Inc. Bus 001 Device 002: ID 05ac:8290 Apple, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Apple Inc. MacBookPro12,1 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_Color_LaserJet_MFP_M477fdw.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_Color_LaserJet_MFP_M477fdw.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: Upgraded to cosmic on 2018-10-20 (13 days ago) dmi.bios.date: 08/08/2017 dmi.bios.vendor: Apple Inc. dmi.bios.version: MBP121.88Z.0171.B00.1708080033 dmi.board.name: Mac-E43C1C25D4880AD6 dmi.board.vendor: Apple Inc. dmi.board.version: MacBookPro12,1 dmi.chassis.type: 9 dmi.chassis.vendor: Apple Inc. dmi.chassis.version: Mac-E43C1C25D4880AD6 dmi.modalias: dmi:bvnAppleInc.:bvrMBP121.88Z.0171.B00.1708080033:bd08/08/2017:svnAppleInc.:pnMacBookPro12,1:pvr1.0:rvnAppleInc.:rnMac-E43C1C25D4880AD6:rvrMacBookPro12,1:cvnAppleInc.:ct9:cvrMac-E43C1C25D4880AD6: dmi.product.family: MacBook Pro dmi.product.name: MacBookPro12,1 dmi.product.version: 1.0 dmi.sys.vendor: Apple Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evince/+bug/1801382/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1801382] Re: printing complex documents does not reproduce screen image on paper
Hi to all, I switched to macOS after the ongoing issues that reoccured with 19.04 (including this one). I could not bear with it any longer (12 years are a long time). Sorry to be of no assistance to this and any other issues any longer. cheers -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to gtk+3.0 in Ubuntu. https://bugs.launchpad.net/bugs/1801382 Title: printing complex documents does not reproduce screen image on paper Status in evince package in Ubuntu: Incomplete Status in gtk+3.0 package in Ubuntu: Incomplete Bug description: Ubuntu 18.10 latest update (by 2.11.2018) printing PDF documents that contain embedded images, these images get printed nearly black and completely illegible. I have attached a sample file and a printout of my cups pdf writer (which produces the exact same results as the printer) ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: cups 2.2.8-5ubuntu1 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 CupsErrorLog: W [02/Nov/2018:16:18:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-Gray..\' already exists W [02/Nov/2018:16:18:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-DeviceN..\' already exists W [02/Nov/2018:16:20:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-Gray..\' already exists W [02/Nov/2018:16:20:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-DeviceN..\' already exists CurrentDesktop: ubuntu:GNOME Date: Fri Nov 2 16:21:51 2018 InstallationDate: Installed on 2018-04-30 (186 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lpstat: device for HP_Color_LaserJet_MFP_M477fdw: hp:/net/HP_Color_LaserJet_MFP_M477fdw?ip=10.1.0.21 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 05ac:0273 Apple, Inc. Bus 001 Device 002: ID 05ac:8290 Apple, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Apple Inc. MacBookPro12,1 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_Color_LaserJet_MFP_M477fdw.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_Color_LaserJet_MFP_M477fdw.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: Upgraded to cosmic on 2018-10-20 (13 days ago) dmi.bios.date: 08/08/2017 dmi.bios.vendor: Apple Inc. dmi.bios.version: MBP121.88Z.0171.B00.1708080033 dmi.board.name: Mac-E43C1C25D4880AD6 dmi.board.vendor: Apple Inc. dmi.board.version: MacBookPro12,1 dmi.chassis.type: 9 dmi.chassis.vendor: Apple Inc. dmi.chassis.version: Mac-E43C1C25D4880AD6 dmi.modalias: dmi:bvnAppleInc.:bvrMBP121.88Z.0171.B00.1708080033:bd08/08/2017:svnAppleInc.:pnMacBookPro12,1:pvr1.0:rvnAppleInc.:rnMac-E43C1C25D4880AD6:rvrMacBookPro12,1:cvnAppleInc.:ct9:cvrMac-E43C1C25D4880AD6: dmi.product.family: MacBook Pro dmi.product.name: MacBookPro12,1 dmi.product.version: 1.0 dmi.sys.vendor: Apple Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evince/+bug/1801382/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1801382] Re: printing complex documents does not reproduce screen image on paper
Do you still get the issue in newer versions/series? What image exactly has the wrong color? ** Changed in: evince (Ubuntu) Importance: Undecided => High ** Changed in: gtk+3.0 (Ubuntu) Importance: Undecided => High ** Changed in: evince (Ubuntu) Status: Confirmed => Incomplete ** Changed in: gtk+3.0 (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to gtk+3.0 in Ubuntu. https://bugs.launchpad.net/bugs/1801382 Title: printing complex documents does not reproduce screen image on paper Status in evince package in Ubuntu: Incomplete Status in gtk+3.0 package in Ubuntu: Incomplete Bug description: Ubuntu 18.10 latest update (by 2.11.2018) printing PDF documents that contain embedded images, these images get printed nearly black and completely illegible. I have attached a sample file and a printout of my cups pdf writer (which produces the exact same results as the printer) ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: cups 2.2.8-5ubuntu1 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 CupsErrorLog: W [02/Nov/2018:16:18:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-Gray..\' already exists W [02/Nov/2018:16:18:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-DeviceN..\' already exists W [02/Nov/2018:16:20:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-Gray..\' already exists W [02/Nov/2018:16:20:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-DeviceN..\' already exists CurrentDesktop: ubuntu:GNOME Date: Fri Nov 2 16:21:51 2018 InstallationDate: Installed on 2018-04-30 (186 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lpstat: device for HP_Color_LaserJet_MFP_M477fdw: hp:/net/HP_Color_LaserJet_MFP_M477fdw?ip=10.1.0.21 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 05ac:0273 Apple, Inc. Bus 001 Device 002: ID 05ac:8290 Apple, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Apple Inc. MacBookPro12,1 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_Color_LaserJet_MFP_M477fdw.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_Color_LaserJet_MFP_M477fdw.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: Upgraded to cosmic on 2018-10-20 (13 days ago) dmi.bios.date: 08/08/2017 dmi.bios.vendor: Apple Inc. dmi.bios.version: MBP121.88Z.0171.B00.1708080033 dmi.board.name: Mac-E43C1C25D4880AD6 dmi.board.vendor: Apple Inc. dmi.board.version: MacBookPro12,1 dmi.chassis.type: 9 dmi.chassis.vendor: Apple Inc. dmi.chassis.version: Mac-E43C1C25D4880AD6 dmi.modalias: dmi:bvnAppleInc.:bvrMBP121.88Z.0171.B00.1708080033:bd08/08/2017:svnAppleInc.:pnMacBookPro12,1:pvr1.0:rvnAppleInc.:rnMac-E43C1C25D4880AD6:rvrMacBookPro12,1:cvnAppleInc.:ct9:cvrMac-E43C1C25D4880AD6: dmi.product.family: MacBook Pro dmi.product.name: MacBookPro12,1 dmi.product.version: 1.0 dmi.sys.vendor: Apple Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evince/+bug/1801382/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1801382] Re: printing complex documents does not reproduce screen image on paper
Todays update of evince (3.30.1-1ubuntu1.2) did not change anything. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to gtk+3.0 in Ubuntu. https://bugs.launchpad.net/bugs/1801382 Title: printing complex documents does not reproduce screen image on paper Status in evince package in Ubuntu: Confirmed Status in gtk+3.0 package in Ubuntu: Confirmed Bug description: Ubuntu 18.10 latest update (by 2.11.2018) printing PDF documents that contain embedded images, these images get printed nearly black and completely illegible. I have attached a sample file and a printout of my cups pdf writer (which produces the exact same results as the printer) ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: cups 2.2.8-5ubuntu1 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 CupsErrorLog: W [02/Nov/2018:16:18:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-Gray..\' already exists W [02/Nov/2018:16:18:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-DeviceN..\' already exists W [02/Nov/2018:16:20:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-Gray..\' already exists W [02/Nov/2018:16:20:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-DeviceN..\' already exists CurrentDesktop: ubuntu:GNOME Date: Fri Nov 2 16:21:51 2018 InstallationDate: Installed on 2018-04-30 (186 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lpstat: device for HP_Color_LaserJet_MFP_M477fdw: hp:/net/HP_Color_LaserJet_MFP_M477fdw?ip=10.1.0.21 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 05ac:0273 Apple, Inc. Bus 001 Device 002: ID 05ac:8290 Apple, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Apple Inc. MacBookPro12,1 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_Color_LaserJet_MFP_M477fdw.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_Color_LaserJet_MFP_M477fdw.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: Upgraded to cosmic on 2018-10-20 (13 days ago) dmi.bios.date: 08/08/2017 dmi.bios.vendor: Apple Inc. dmi.bios.version: MBP121.88Z.0171.B00.1708080033 dmi.board.name: Mac-E43C1C25D4880AD6 dmi.board.vendor: Apple Inc. dmi.board.version: MacBookPro12,1 dmi.chassis.type: 9 dmi.chassis.vendor: Apple Inc. dmi.chassis.version: Mac-E43C1C25D4880AD6 dmi.modalias: dmi:bvnAppleInc.:bvrMBP121.88Z.0171.B00.1708080033:bd08/08/2017:svnAppleInc.:pnMacBookPro12,1:pvr1.0:rvnAppleInc.:rnMac-E43C1C25D4880AD6:rvrMacBookPro12,1:cvnAppleInc.:ct9:cvrMac-E43C1C25D4880AD6: dmi.product.family: MacBook Pro dmi.product.name: MacBookPro12,1 dmi.product.version: 1.0 dmi.sys.vendor: Apple Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evince/+bug/1801382/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1801382] Re: printing complex documents does not reproduce screen image on paper
Checked by myself now. Opened the original file with evince, opened the print dialog and clicked the preview button. The preview already shows the problem. So the problem already occurs before the job gets to CUPS. It is a problem of evince and/or GTK. Moving ... ** Changed in: cups (Ubuntu) Status: Incomplete => Confirmed ** Package changed: cups (Ubuntu) => evince (Ubuntu) ** Also affects: gtk+3.0 (Ubuntu) Importance: Undecided Status: New ** Changed in: gtk+3.0 (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1801382 Title: printing complex documents does not reproduce screen image on paper Status in evince package in Ubuntu: Confirmed Status in gtk+3.0 package in Ubuntu: Confirmed Bug description: Ubuntu 18.10 latest update (by 2.11.2018) printing PDF documents that contain embedded images, these images get printed nearly black and completely illegible. I have attached a sample file and a printout of my cups pdf writer (which produces the exact same results as the printer) ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: cups 2.2.8-5ubuntu1 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 CupsErrorLog: W [02/Nov/2018:16:18:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-Gray..\' already exists W [02/Nov/2018:16:18:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-DeviceN..\' already exists W [02/Nov/2018:16:20:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-Gray..\' already exists W [02/Nov/2018:16:20:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-DeviceN..\' already exists CurrentDesktop: ubuntu:GNOME Date: Fri Nov 2 16:21:51 2018 InstallationDate: Installed on 2018-04-30 (186 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lpstat: device for HP_Color_LaserJet_MFP_M477fdw: hp:/net/HP_Color_LaserJet_MFP_M477fdw?ip=10.1.0.21 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 05ac:0273 Apple, Inc. Bus 001 Device 002: ID 05ac:8290 Apple, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Apple Inc. MacBookPro12,1 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_Color_LaserJet_MFP_M477fdw.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_Color_LaserJet_MFP_M477fdw.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: Upgraded to cosmic on 2018-10-20 (13 days ago) dmi.bios.date: 08/08/2017 dmi.bios.vendor: Apple Inc. dmi.bios.version: MBP121.88Z.0171.B00.1708080033 dmi.board.name: Mac-E43C1C25D4880AD6 dmi.board.vendor: Apple Inc. dmi.board.version: MacBookPro12,1 dmi.chassis.type: 9 dmi.chassis.vendor: Apple Inc. dmi.chassis.version: Mac-E43C1C25D4880AD6 dmi.modalias: dmi:bvnAppleInc.:bvrMBP121.88Z.0171.B00.1708080033:bd08/08/2017:svnAppleInc.:pnMacBookPro12,1:pvr1.0:rvnAppleInc.:rnMac-E43C1C25D4880AD6:rvrMacBookPro12,1:cvnAppleInc.:ct9:cvrMac-E43C1C25D4880AD6: dmi.product.family: MacBook Pro dmi.product.name: MacBookPro12,1 dmi.product.version: 1.0 dmi.sys.vendor: Apple Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evince/+bug/1801382/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1801382] Re: printing complex documents does not reproduce screen image on paper
How did you print the file? Did you print it out of a PDF viewer? Which one? Could you try another PDF viewer or direct printing from the command line? In the PDF viewer with which you obtain the problem, does the print preview already show the problem? How did you obtain the file which you have attached to comment #2? ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1801382 Title: printing complex documents does not reproduce screen image on paper Status in evince package in Ubuntu: Confirmed Status in gtk+3.0 package in Ubuntu: Confirmed Bug description: Ubuntu 18.10 latest update (by 2.11.2018) printing PDF documents that contain embedded images, these images get printed nearly black and completely illegible. I have attached a sample file and a printout of my cups pdf writer (which produces the exact same results as the printer) ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: cups 2.2.8-5ubuntu1 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 CupsErrorLog: W [02/Nov/2018:16:18:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-Gray..\' already exists W [02/Nov/2018:16:18:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-DeviceN..\' already exists W [02/Nov/2018:16:20:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-Gray..\' already exists W [02/Nov/2018:16:20:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-DeviceN..\' already exists CurrentDesktop: ubuntu:GNOME Date: Fri Nov 2 16:21:51 2018 InstallationDate: Installed on 2018-04-30 (186 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lpstat: device for HP_Color_LaserJet_MFP_M477fdw: hp:/net/HP_Color_LaserJet_MFP_M477fdw?ip=10.1.0.21 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 05ac:0273 Apple, Inc. Bus 001 Device 002: ID 05ac:8290 Apple, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Apple Inc. MacBookPro12,1 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_Color_LaserJet_MFP_M477fdw.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_Color_LaserJet_MFP_M477fdw.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: Upgraded to cosmic on 2018-10-20 (13 days ago) dmi.bios.date: 08/08/2017 dmi.bios.vendor: Apple Inc. dmi.bios.version: MBP121.88Z.0171.B00.1708080033 dmi.board.name: Mac-E43C1C25D4880AD6 dmi.board.vendor: Apple Inc. dmi.board.version: MacBookPro12,1 dmi.chassis.type: 9 dmi.chassis.vendor: Apple Inc. dmi.chassis.version: Mac-E43C1C25D4880AD6 dmi.modalias: dmi:bvnAppleInc.:bvrMBP121.88Z.0171.B00.1708080033:bd08/08/2017:svnAppleInc.:pnMacBookPro12,1:pvr1.0:rvnAppleInc.:rnMac-E43C1C25D4880AD6:rvrMacBookPro12,1:cvnAppleInc.:ct9:cvrMac-E43C1C25D4880AD6: dmi.product.family: MacBook Pro dmi.product.name: MacBookPro12,1 dmi.product.version: 1.0 dmi.sys.vendor: Apple Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/evince/+bug/1801382/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1801382] Re: printing complex documents does not reproduce screen image on paper
** Attachment added: "This is the printed document with blackened images (s. page 7)" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1801382/+attachment/5208359/+files/StepStone_Eyetracking_Whitepaper_after_printing_with_cups.pdf -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1801382 Title: printing complex documents does not reproduce screen image on paper Status in cups package in Ubuntu: New Bug description: Ubuntu 18.10 latest update (by 2.11.2018) printing PDF documents that contain embedded images, these images get printed nearly black and completely illegible. I have attached a sample file and a printout of my cups pdf writer (which produces the exact same results as the printer) ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: cups 2.2.8-5ubuntu1 ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12 Uname: Linux 4.18.0-10-generic x86_64 ApportVersion: 2.20.10-0ubuntu13 Architecture: amd64 CupsErrorLog: W [02/Nov/2018:16:18:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-Gray..\' already exists W [02/Nov/2018:16:18:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-DeviceN..\' already exists W [02/Nov/2018:16:20:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-Gray..\' already exists W [02/Nov/2018:16:20:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_Color_LaserJet_MFP_M477fdw_AF82F1_-DeviceN..\' already exists CurrentDesktop: ubuntu:GNOME Date: Fri Nov 2 16:21:51 2018 InstallationDate: Installed on 2018-04-30 (186 days ago) InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426) Lpstat: device for HP_Color_LaserJet_MFP_M477fdw: hp:/net/HP_Color_LaserJet_MFP_M477fdw?ip=10.1.0.21 Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 05ac:0273 Apple, Inc. Bus 001 Device 002: ID 05ac:8290 Apple, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Apple Inc. MacBookPro12,1 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_Color_LaserJet_MFP_M477fdw.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_Color_LaserJet_MFP_M477fdw.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.18.0-10-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=1 SourcePackage: cups UpgradeStatus: Upgraded to cosmic on 2018-10-20 (13 days ago) dmi.bios.date: 08/08/2017 dmi.bios.vendor: Apple Inc. dmi.bios.version: MBP121.88Z.0171.B00.1708080033 dmi.board.name: Mac-E43C1C25D4880AD6 dmi.board.vendor: Apple Inc. dmi.board.version: MacBookPro12,1 dmi.chassis.type: 9 dmi.chassis.vendor: Apple Inc. dmi.chassis.version: Mac-E43C1C25D4880AD6 dmi.modalias: dmi:bvnAppleInc.:bvrMBP121.88Z.0171.B00.1708080033:bd08/08/2017:svnAppleInc.:pnMacBookPro12,1:pvr1.0:rvnAppleInc.:rnMac-E43C1C25D4880AD6:rvrMacBookPro12,1:cvnAppleInc.:ct9:cvrMac-E43C1C25D4880AD6: dmi.product.family: MacBook Pro dmi.product.name: MacBookPro12,1 dmi.product.version: 1.0 dmi.sys.vendor: Apple Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1801382/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
