Thank you for reporting this bug to Ubuntu. Ubuntu 19.04 (disco) reached end-of-life on January 23, 2020.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed. ** Changed in: alsa-driver (Ubuntu) Status: New => Won't Fix -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1833624 Title: [Inspiron 3521, Realtek ALC3221, Black Headphone Out, Front] No sound at all Status in alsa-driver package in Ubuntu: Won't Fix Bug description: Ubuntu 19.04 Processor Intel® Core™ i5-3337U CPU @ 1.80GHz × 4 Gnome 3.32.1 OS: 64-bit My speakers are recognized by the system however no sound comes out of them. This happens wither plugging them to my laptop or to my projector which is connected via HDMI. This is how it used to work with windows 7- When I perform the sound test, no sound is manifested. The speakers test does however produce a sound, so it appears that even though the Jack connection is detected, no sound comes out. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-17.18-generic 5.0.8 Uname: Linux 5.0.0-17-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: redcandy 1633 F.... pulseaudio /dev/snd/pcmC0D0c: redcandy 1633 F...m pulseaudio CurrentDesktop: ubuntu:GNOME Date: Thu Jun 20 23:54:53 2019 InstallationDate: Installed on 2019-06-19 (0 days ago) InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: redcandy 1633 F.... pulseaudio /dev/snd/pcmC0D0c: redcandy 1633 F...m pulseaudio Symptom_Jack: Black Headphone Out, Front Symptom_Type: No sound at all Title: [Inspiron 3521, Realtek ALC3221, Black Headphone Out, Front] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 05/20/2013 dmi.bios.vendor: Dell Inc. dmi.bios.version: A08 dmi.board.name: 0010T1 dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A08 dmi.modalias: dmi:bvnDellInc.:bvrA08:bd05/20/2013:svnDellInc.:pnInspiron3521:pvrA08:rvnDellInc.:rn0010T1:rvrA00:cvnDellInc.:ct8:cvrA08: dmi.product.family: 103C_5335KV dmi.product.name: Inspiron 3521 dmi.product.sku: Inspiron 3521 dmi.product.version: A08 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1833624/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
