[Touch-packages] [Bug 1834566] Re: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298
** Package changed: alsa-driver (Ubuntu) => linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834566 Title: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298 Status in linux package in Ubuntu: Confirmed Bug description: Unable to get system speakers working running 19.04. At max volume, sound is barely perceptible through headphones. Pavucontrol shows sounds is present, but no amount of adjustments makes a difference. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-20.21-generic 5.0.8 Uname: Linux 5.0.0-20-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: robert 3355 F pulseaudio CurrentDesktop: KDE Date: Fri Jun 28 00:44:13 2019 InstallationDate: Installed on 2019-06-05 (22 days ago) InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [930MBE, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/25/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02AHK.029.190425.PS dmi.board.asset.tag: No Asset Tag dmi.board.name: NP930MBE-K04US dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9872A0S-C01-G001-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02AHK.029.190425.PS:bd04/25/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn930MBE:pvrP02AHK:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP930MBE-K04US:rvrSGL9872A0S-C01-G001-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct31:cvrN/A: dmi.product.family: Notebook 9 Series dmi.product.name: 930MBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAHK dmi.product.version: P02AHK dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1834566/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834566] Re: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298
Good news! A very smart Arch user by the name of ronincoder discovered a fix for the headphone jack. I worked with ronincoder to make a kernel patch [1] and our patch made it into the 5.7 kernel release! It was also applied to the 5.4 LTS kernel. I booted both 5.7.2 and 5.4.46 and the headphone jack audio is loud and clear. :) Does it work for you? It should if you have a Samsung Notebook 9 Pro NP930SBE-K01US or NP930MBE-K04US (ronincoder's is the former, mine is the latter). You can check your laptop model by running alsa_info.sh and looking at "Board Name". The Realtek ALC298 codec in the NP930SBE-K01US and NP930MBE-K04US identifies itself with "Subsystem Id" 0x144dc169 and 0x144dc176, respectively. If snd_hda_intel sees either of these ids it implements the fix. What about the speakers? I reported the no-sound-on-internal-speakers issue on the kernel bugzilla [2]. Linux sound maintainer Jaroslav Kysela speculates that there may be some amplifiers connected to the HDA codec which are not initialized by the BIOS, and are thus not active in Linux. He suggests dumping the codec communication for the Windows driver using QEMU. We could then parse the dump and replay the communication in Linux using Early Patching [3] or writing another kernel patch. It's been a month since Jaroslav made this suggestion and I've made some progress but I still don't have a good dump. Please join the discussion on the kernel bugzilla if you'd like to help me. ^^ [1] For reference, our patch made it into Linus' tree as commit 14425f1f521f (ALSA: hda/realtek: Add quirk for Samsung Notebook). [2] https://bugzilla.kernel.org/show_bug.cgi?id=207423 [3] https://www.kernel.org/doc/html/v4.17/sound/hd-audio/notes.html#early-patching -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834566 Title: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298 Status in alsa-driver package in Ubuntu: Confirmed Bug description: Unable to get system speakers working running 19.04. At max volume, sound is barely perceptible through headphones. Pavucontrol shows sounds is present, but no amount of adjustments makes a difference. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-20.21-generic 5.0.8 Uname: Linux 5.0.0-20-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: robert 3355 F pulseaudio CurrentDesktop: KDE Date: Fri Jun 28 00:44:13 2019 InstallationDate: Installed on 2019-06-05 (22 days ago) InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [930MBE, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/25/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02AHK.029.190425.PS dmi.board.asset.tag: No Asset Tag dmi.board.name: NP930MBE-K04US dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9872A0S-C01-G001-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02AHK.029.190425.PS:bd04/25/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn930MBE:pvrP02AHK:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP930MBE-K04US:rvrSGL9872A0S-C01-G001-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct31:cvrN/A: dmi.product.family: Notebook 9 Series dmi.product.name: 930MBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAHK dmi.product.version: P02AHK dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834566/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834566] Re: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298
Same with me, tried in 18.04 and 20.04 versions. No sound in internal speakers and in 3.5mm audio jack but works with bluetooth headset and type-c earphones. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834566 Title: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298 Status in alsa-driver package in Ubuntu: Confirmed Bug description: Unable to get system speakers working running 19.04. At max volume, sound is barely perceptible through headphones. Pavucontrol shows sounds is present, but no amount of adjustments makes a difference. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-20.21-generic 5.0.8 Uname: Linux 5.0.0-20-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: robert 3355 F pulseaudio CurrentDesktop: KDE Date: Fri Jun 28 00:44:13 2019 InstallationDate: Installed on 2019-06-05 (22 days ago) InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [930MBE, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/25/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02AHK.029.190425.PS dmi.board.asset.tag: No Asset Tag dmi.board.name: NP930MBE-K04US dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9872A0S-C01-G001-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02AHK.029.190425.PS:bd04/25/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn930MBE:pvrP02AHK:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP930MBE-K04US:rvrSGL9872A0S-C01-G001-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct31:cvrN/A: dmi.product.family: Notebook 9 Series dmi.product.name: 930MBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAHK dmi.product.version: P02AHK dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834566/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834566] Re: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298
Related problem: (Headphones work, no speaker volume whatsoever) w/ Notebook Pen 9 (Nvidia) #NP950SBE-X01US on Ubuntu 0.04. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834566 Title: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298 Status in alsa-driver package in Ubuntu: Confirmed Bug description: Unable to get system speakers working running 19.04. At max volume, sound is barely perceptible through headphones. Pavucontrol shows sounds is present, but no amount of adjustments makes a difference. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-20.21-generic 5.0.8 Uname: Linux 5.0.0-20-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: robert 3355 F pulseaudio CurrentDesktop: KDE Date: Fri Jun 28 00:44:13 2019 InstallationDate: Installed on 2019-06-05 (22 days ago) InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [930MBE, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/25/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02AHK.029.190425.PS dmi.board.asset.tag: No Asset Tag dmi.board.name: NP930MBE-K04US dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9872A0S-C01-G001-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02AHK.029.190425.PS:bd04/25/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn930MBE:pvrP02AHK:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP930MBE-K04US:rvrSGL9872A0S-C01-G001-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct31:cvrN/A: dmi.product.family: Notebook 9 Series dmi.product.name: 930MBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAHK dmi.product.version: P02AHK dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834566/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834566] Re: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298
roinincoder and I reported a kernel bug, https://bugzilla.kernel.org/show_bug.cgi?id=207423 ** Bug watch added: Linux Kernel Bug Tracker #207423 https://bugzilla.kernel.org/show_bug.cgi?id=207423 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834566 Title: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298 Status in alsa-driver package in Ubuntu: Confirmed Bug description: Unable to get system speakers working running 19.04. At max volume, sound is barely perceptible through headphones. Pavucontrol shows sounds is present, but no amount of adjustments makes a difference. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-20.21-generic 5.0.8 Uname: Linux 5.0.0-20-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: robert 3355 F pulseaudio CurrentDesktop: KDE Date: Fri Jun 28 00:44:13 2019 InstallationDate: Installed on 2019-06-05 (22 days ago) InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [930MBE, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/25/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02AHK.029.190425.PS dmi.board.asset.tag: No Asset Tag dmi.board.name: NP930MBE-K04US dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9872A0S-C01-G001-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02AHK.029.190425.PS:bd04/25/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn930MBE:pvrP02AHK:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP930MBE-K04US:rvrSGL9872A0S-C01-G001-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct31:cvrN/A: dmi.product.family: Notebook 9 Series dmi.product.name: 930MBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAHK dmi.product.version: P02AHK dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834566/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834566] Re: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298
Same problem with Samsung Galaxy Book Flex 930QCG. The Samsung Galaxy Chromebook and Galaxy Book Flex look very similar, the sound chip should be the same, the Chromebook is open source and also uses the Linux kernel, can we refer to the Chromebook code? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834566 Title: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298 Status in alsa-driver package in Ubuntu: Confirmed Bug description: Unable to get system speakers working running 19.04. At max volume, sound is barely perceptible through headphones. Pavucontrol shows sounds is present, but no amount of adjustments makes a difference. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-20.21-generic 5.0.8 Uname: Linux 5.0.0-20-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: robert 3355 F pulseaudio CurrentDesktop: KDE Date: Fri Jun 28 00:44:13 2019 InstallationDate: Installed on 2019-06-05 (22 days ago) InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [930MBE, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/25/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02AHK.029.190425.PS dmi.board.asset.tag: No Asset Tag dmi.board.name: NP930MBE-K04US dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9872A0S-C01-G001-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02AHK.029.190425.PS:bd04/25/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn930MBE:pvrP02AHK:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP930MBE-K04US:rvrSGL9872A0S-C01-G001-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct31:cvrN/A: dmi.product.family: Notebook 9 Series dmi.product.name: 930MBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAHK dmi.product.version: P02AHK dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834566/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834566] Re: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298
Should have provided the links for reference: https://bugzilla.kernel.org/show_bug.cgi?id=203443 https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1826645 Appears to work on 4.19.9 kernel when recompiled with patches: https://forum.manjaro.org/t/alc294-analog-audio-card-detected-but-no-sound-internaly-or-headphones/54089/29 ** Bug watch added: Linux Kernel Bug Tracker #203443 https://bugzilla.kernel.org/show_bug.cgi?id=203443 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834566 Title: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298 Status in alsa-driver package in Ubuntu: Confirmed Bug description: Unable to get system speakers working running 19.04. At max volume, sound is barely perceptible through headphones. Pavucontrol shows sounds is present, but no amount of adjustments makes a difference. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-20.21-generic 5.0.8 Uname: Linux 5.0.0-20-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: robert 3355 F pulseaudio CurrentDesktop: KDE Date: Fri Jun 28 00:44:13 2019 InstallationDate: Installed on 2019-06-05 (22 days ago) InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [930MBE, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/25/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02AHK.029.190425.PS dmi.board.asset.tag: No Asset Tag dmi.board.name: NP930MBE-K04US dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9872A0S-C01-G001-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02AHK.029.190425.PS:bd04/25/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn930MBE:pvrP02AHK:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP930MBE-K04US:rvrSGL9872A0S-C01-G001-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct31:cvrN/A: dmi.product.family: Notebook 9 Series dmi.product.name: 930MBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAHK dmi.product.version: P02AHK dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834566/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834566] Re: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298
Just upgraded to kernel 5.3.0.29-generic and still no sound. Found a user who compiled his kernel with ALC294 patch and seems to have gotten his sound working. His system is the ASUS UX362FA, running Realtek ALC298 (Device: pci 0x9dc8). Details can be found here: Kernel.org Bugzilla – Bug 203443, with reference to Kernel 5.1-rc6 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834566 Title: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298 Status in alsa-driver package in Ubuntu: Confirmed Bug description: Unable to get system speakers working running 19.04. At max volume, sound is barely perceptible through headphones. Pavucontrol shows sounds is present, but no amount of adjustments makes a difference. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-20.21-generic 5.0.8 Uname: Linux 5.0.0-20-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: robert 3355 F pulseaudio CurrentDesktop: KDE Date: Fri Jun 28 00:44:13 2019 InstallationDate: Installed on 2019-06-05 (22 days ago) InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [930MBE, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/25/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02AHK.029.190425.PS dmi.board.asset.tag: No Asset Tag dmi.board.name: NP930MBE-K04US dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9872A0S-C01-G001-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02AHK.029.190425.PS:bd04/25/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn930MBE:pvrP02AHK:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP930MBE-K04US:rvrSGL9872A0S-C01-G001-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct31:cvrN/A: dmi.product.family: Notebook 9 Series dmi.product.name: 930MBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAHK dmi.product.version: P02AHK dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834566/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834566] Re: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298
** Tags removed: disco ** Tags added: eoan -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834566 Title: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298 Status in alsa-driver package in Ubuntu: Confirmed Bug description: Unable to get system speakers working running 19.04. At max volume, sound is barely perceptible through headphones. Pavucontrol shows sounds is present, but no amount of adjustments makes a difference. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-20.21-generic 5.0.8 Uname: Linux 5.0.0-20-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: robert 3355 F pulseaudio CurrentDesktop: KDE Date: Fri Jun 28 00:44:13 2019 InstallationDate: Installed on 2019-06-05 (22 days ago) InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [930MBE, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/25/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02AHK.029.190425.PS dmi.board.asset.tag: No Asset Tag dmi.board.name: NP930MBE-K04US dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9872A0S-C01-G001-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02AHK.029.190425.PS:bd04/25/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn930MBE:pvrP02AHK:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP930MBE-K04US:rvrSGL9872A0S-C01-G001-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct31:cvrN/A: dmi.product.family: Notebook 9 Series dmi.product.name: 930MBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAHK dmi.product.version: P02AHK dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834566/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834566] Re: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298
I have the Samsung Notebook 9 pen and there is no speaker volume at all, in Ubuntu 19.10 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834566 Title: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298 Status in alsa-driver package in Ubuntu: Confirmed Bug description: Unable to get system speakers working running 19.04. At max volume, sound is barely perceptible through headphones. Pavucontrol shows sounds is present, but no amount of adjustments makes a difference. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-20.21-generic 5.0.8 Uname: Linux 5.0.0-20-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: robert 3355 F pulseaudio CurrentDesktop: KDE Date: Fri Jun 28 00:44:13 2019 InstallationDate: Installed on 2019-06-05 (22 days ago) InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [930MBE, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/25/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02AHK.029.190425.PS dmi.board.asset.tag: No Asset Tag dmi.board.name: NP930MBE-K04US dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9872A0S-C01-G001-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02AHK.029.190425.PS:bd04/25/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn930MBE:pvrP02AHK:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP930MBE-K04US:rvrSGL9872A0S-C01-G001-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct31:cvrN/A: dmi.product.family: Notebook 9 Series dmi.product.name: 930MBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAHK dmi.product.version: P02AHK dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834566/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834566] Re: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298
Same issue using Samsung Notebook 9 always (NT950XBE) w/ 19.10 and 18.10 The sound in headphone is barely perceptible through headphones. Pavucontrol shows sounds is present, but no amount of adjustments makes a difference. Bluetooth headphones & usb audio cards works good. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834566 Title: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298 Status in alsa-driver package in Ubuntu: Confirmed Bug description: Unable to get system speakers working running 19.04. At max volume, sound is barely perceptible through headphones. Pavucontrol shows sounds is present, but no amount of adjustments makes a difference. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-20.21-generic 5.0.8 Uname: Linux 5.0.0-20-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: robert 3355 F pulseaudio CurrentDesktop: KDE Date: Fri Jun 28 00:44:13 2019 InstallationDate: Installed on 2019-06-05 (22 days ago) InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [930MBE, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/25/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02AHK.029.190425.PS dmi.board.asset.tag: No Asset Tag dmi.board.name: NP930MBE-K04US dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9872A0S-C01-G001-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02AHK.029.190425.PS:bd04/25/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn930MBE:pvrP02AHK:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP930MBE-K04US:rvrSGL9872A0S-C01-G001-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct31:cvrN/A: dmi.product.family: Notebook 9 Series dmi.product.name: 930MBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAHK dmi.product.version: P02AHK dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834566/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834566] Re: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298
Same problem as OP under Ubuntu 19.10. I also tried Ubuntu 18.04, and Clear Linux with 5.3.8 kernel. https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1851518 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834566 Title: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298 Status in alsa-driver package in Ubuntu: Confirmed Bug description: Unable to get system speakers working running 19.04. At max volume, sound is barely perceptible through headphones. Pavucontrol shows sounds is present, but no amount of adjustments makes a difference. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-20.21-generic 5.0.8 Uname: Linux 5.0.0-20-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: robert 3355 F pulseaudio CurrentDesktop: KDE Date: Fri Jun 28 00:44:13 2019 InstallationDate: Installed on 2019-06-05 (22 days ago) InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [930MBE, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/25/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02AHK.029.190425.PS dmi.board.asset.tag: No Asset Tag dmi.board.name: NP930MBE-K04US dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9872A0S-C01-G001-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02AHK.029.190425.PS:bd04/25/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn930MBE:pvrP02AHK:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP930MBE-K04US:rvrSGL9872A0S-C01-G001-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct31:cvrN/A: dmi.product.family: Notebook 9 Series dmi.product.name: 930MBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAHK dmi.product.version: P02AHK dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834566/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834566] Re: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298
Here to also report that this issue persists on a newer Samsung laptop. The model in question is the Notebook 7 Force NP760XBE(Style S51 Pro on some countries) running 19.10. In my case, the speakers work fine, though. The problem only manifests itself through headphones: very faint and distorted sound. I've reported it everywhere support-wise and posted it as a question here, on Launchpad: https://answers.launchpad.net/ubuntu/+question/685478 My alsa-info output file could be found here: http://alsa- project.org/db/?f=f7aa21f8fde284a2b2eb1d08524b6eb67d45bdfb -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834566 Title: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298 Status in alsa-driver package in Ubuntu: Confirmed Bug description: Unable to get system speakers working running 19.04. At max volume, sound is barely perceptible through headphones. Pavucontrol shows sounds is present, but no amount of adjustments makes a difference. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-20.21-generic 5.0.8 Uname: Linux 5.0.0-20-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: robert 3355 F pulseaudio CurrentDesktop: KDE Date: Fri Jun 28 00:44:13 2019 InstallationDate: Installed on 2019-06-05 (22 days ago) InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [930MBE, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/25/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02AHK.029.190425.PS dmi.board.asset.tag: No Asset Tag dmi.board.name: NP930MBE-K04US dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9872A0S-C01-G001-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02AHK.029.190425.PS:bd04/25/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn930MBE:pvrP02AHK:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP930MBE-K04US:rvrSGL9872A0S-C01-G001-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct31:cvrN/A: dmi.product.family: Notebook 9 Series dmi.product.name: 930MBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAHK dmi.product.version: P02AHK dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834566/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834566] Re: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298
Same issue using Samsung Notebook Model NP930MBE The sound in headphone is not clear and no sound at all in internal speaker -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834566 Title: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298 Status in alsa-driver package in Ubuntu: Confirmed Bug description: Unable to get system speakers working running 19.04. At max volume, sound is barely perceptible through headphones. Pavucontrol shows sounds is present, but no amount of adjustments makes a difference. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-20.21-generic 5.0.8 Uname: Linux 5.0.0-20-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: robert 3355 F pulseaudio CurrentDesktop: KDE Date: Fri Jun 28 00:44:13 2019 InstallationDate: Installed on 2019-06-05 (22 days ago) InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [930MBE, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/25/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02AHK.029.190425.PS dmi.board.asset.tag: No Asset Tag dmi.board.name: NP930MBE-K04US dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9872A0S-C01-G001-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02AHK.029.190425.PS:bd04/25/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn930MBE:pvrP02AHK:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP930MBE-K04US:rvrSGL9872A0S-C01-G001-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct31:cvrN/A: dmi.product.family: Notebook 9 Series dmi.product.name: 930MBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAHK dmi.product.version: P02AHK dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834566/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834566] Re: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298
Same issue on Ubuntu 18.04 and 19.04. I tested multiple Arch distros as well and ran into the same issue. Sound through headphones and internal speakers is absent, USBC to Headphone does work. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834566 Title: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298 Status in alsa-driver package in Ubuntu: Confirmed Bug description: Unable to get system speakers working running 19.04. At max volume, sound is barely perceptible through headphones. Pavucontrol shows sounds is present, but no amount of adjustments makes a difference. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-20.21-generic 5.0.8 Uname: Linux 5.0.0-20-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: robert 3355 F pulseaudio CurrentDesktop: KDE Date: Fri Jun 28 00:44:13 2019 InstallationDate: Installed on 2019-06-05 (22 days ago) InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [930MBE, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/25/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02AHK.029.190425.PS dmi.board.asset.tag: No Asset Tag dmi.board.name: NP930MBE-K04US dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9872A0S-C01-G001-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02AHK.029.190425.PS:bd04/25/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn930MBE:pvrP02AHK:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP930MBE-K04US:rvrSGL9872A0S-C01-G001-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct31:cvrN/A: dmi.product.family: Notebook 9 Series dmi.product.name: 930MBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAHK dmi.product.version: P02AHK dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834566/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1834566] Re: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: alsa-driver (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1834566 Title: Samsung Notebook 9 Pro - Internal Speaker Playback problem - HDA Intel - Realtek ALC298 Status in alsa-driver package in Ubuntu: Confirmed Bug description: Unable to get system speakers working running 19.04. At max volume, sound is barely perceptible through headphones. Pavucontrol shows sounds is present, but no amount of adjustments makes a difference. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.0.0-20.21-generic 5.0.8 Uname: Linux 5.0.0-20-generic x86_64 ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: robert 3355 F pulseaudio CurrentDesktop: KDE Date: Fri Jun 28 00:44:13 2019 InstallationDate: Installed on 2019-06-05 (22 days ago) InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_Jack: Digital Out, HDMI Symptom_Type: None of the above Title: [930MBE, Intel Kabylake HDMI, Digital Out, HDMI] Playback problem UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 04/25/2019 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P02AHK.029.190425.PS dmi.board.asset.tag: No Asset Tag dmi.board.name: NP930MBE-K04US dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.board.version: SGL9872A0S-C01-G001-S0001+10.0.17763 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 31 dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD. dmi.chassis.version: N/A dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP02AHK.029.190425.PS:bd04/25/2019:svnSAMSUNGELECTRONICSCO.,LTD.:pn930MBE:pvrP02AHK:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP930MBE-K04US:rvrSGL9872A0S-C01-G001-S0001+10.0.17763:cvnSAMSUNGELECTRONICSCO.,LTD.:ct31:cvrN/A: dmi.product.family: Notebook 9 Series dmi.product.name: 930MBE dmi.product.sku: SCAI-A5A5-A5A5-A5A5-PAHK dmi.product.version: P02AHK dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1834566/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
