[Touch-packages] [Bug 1856366] Re: PCI/internal sound card not detected on a Swift SF314-57
Hi, A beginner user with almost the same laptop here (SF314-57G, just an extra graphics card). I'm encountering the same bug with all ubuntu based distro's. The wierd thing is it will work just fine right after installation. The sound goes off right after the first update of the OS and a reboot. If I could contribute to get this fixed please let me know, Thanks! -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1856366 Title: PCI/internal sound card not detected on a Swift SF314-57 Status in sound-2.6 (alsa-kernel): New Status in alsa-driver package in Ubuntu: Confirmed Bug description: No sound card detected with kernel 5.5.0-050500rc1-generic 1. Description: Ubuntu 19.10 Release: 19.10 2. linux-image- unsigned-5.5.0-050500rc1-generic_5.5.0-050500rc1.201912081930_amd64.deb 3. have at least one soundcard 4. cat /proc/asound/cards reports: --- no soundcards --- ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 5.5.0-050500rc1-generic x86_64 NonfreeKernelModules: hda_intel ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Fri Dec 13 22:09:17 2019 InstallationDate: Installed on 2019-12-13 (0 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/05/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Floris_IL dmi.board.vendor: IL dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-57 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-12-13T20:34:57.551680 To manage notifications about this bug go to: https://bugs.launchpad.net/sound-2.6/+bug/1856366/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1856366] Re: PCI/internal sound card not detected on a Swift SF314-57
** Also affects: sound-2.6 Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1856366 Title: PCI/internal sound card not detected on a Swift SF314-57 Status in sound-2.6 (alsa-kernel): New Status in alsa-driver package in Ubuntu: Confirmed Bug description: No sound card detected with kernel 5.5.0-050500rc1-generic 1. Description: Ubuntu 19.10 Release: 19.10 2. linux-image- unsigned-5.5.0-050500rc1-generic_5.5.0-050500rc1.201912081930_amd64.deb 3. have at least one soundcard 4. cat /proc/asound/cards reports: --- no soundcards --- ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 5.5.0-050500rc1-generic x86_64 NonfreeKernelModules: hda_intel ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Fri Dec 13 22:09:17 2019 InstallationDate: Installed on 2019-12-13 (0 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/05/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Floris_IL dmi.board.vendor: IL dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-57 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-12-13T20:34:57.551680 To manage notifications about this bug go to: https://bugs.launchpad.net/sound-2.6/+bug/1856366/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1856366] Re: PCI/internal sound card not detected on a Swift SF314-57
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: alsa-driver (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1856366 Title: PCI/internal sound card not detected on a Swift SF314-57 Status in alsa-driver package in Ubuntu: Confirmed Bug description: No sound card detected with kernel 5.5.0-050500rc1-generic 1. Description: Ubuntu 19.10 Release: 19.10 2. linux-image- unsigned-5.5.0-050500rc1-generic_5.5.0-050500rc1.201912081930_amd64.deb 3. have at least one soundcard 4. cat /proc/asound/cards reports: --- no soundcards --- ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 5.5.0-050500rc1-generic x86_64 NonfreeKernelModules: hda_intel ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Fri Dec 13 22:09:17 2019 InstallationDate: Installed on 2019-12-13 (0 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/05/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Floris_IL dmi.board.vendor: IL dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-57 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-12-13T20:34:57.551680 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1856366/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1856366] Re: PCI/internal sound card not detected on a Swift SF314-57
Hi Paul > do you still have the problem *without* `dsp_driver=0` on an up-to- date Ubuntu 19.10 with Linux 5.5-rc6? I just tried the 5.5 release https://kernel.ubuntu.com/~kernel- ppa/mainline/v5.5/ I also tried newest 1.4.2 from sof project and updadted their github issue. The trick with dsp_driver=0 seems not to work anymore. I resorted to adding "snd_hda_intel.dmic_detect=0" to GRUB_CMDLINE_LINUX_DEFAULT as suggested at Red Hat link you posted and will get the snd_hda_intel driver: [ 151.393221] snd_hda_intel :00:1f.3: dmic_detect option is deprecated, pass snd-intel-dspcfg.dsp_driver=1 option instead [ 151.393257] snd_hda_intel :00:1f.3: enabling device ( -> 0002) [ 151.393565] snd_hda_intel :00:1f.3: bound :00:02.0 (ops i915_audio_component_bind_ops [i915]) [ 151.403720] thermal thermal_zone9: failed to read out thermal zone (-61) [ 151.405115] iwlwifi :00:14.3 wlp0s20f3: renamed from wlan0 [ 151.435143] snd_hda_codec_generic hdaudioC0D0: autoconfig for Generic: line_outs=1 (0x17/0x0/0x0/0x0/0x0) type:speaker [ 151.435144] snd_hda_codec_generic hdaudioC0D0:speaker_outs=0 (0x0/0x0/0x0/0x0/0x0) [ 151.435145] snd_hda_codec_generic hdaudioC0D0:hp_outs=1 (0x16/0x0/0x0/0x0/0x0) [ 151.435146] snd_hda_codec_generic hdaudioC0D0:mono: mono_out=0x0 [ 151.435146] snd_hda_codec_generic hdaudioC0D0:inputs: [ 151.435147] snd_hda_codec_generic hdaudioC0D0: Mic=0x19 That works well for me now. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1856366 Title: PCI/internal sound card not detected on a Swift SF314-57 Status in alsa-driver package in Ubuntu: New Bug description: No sound card detected with kernel 5.5.0-050500rc1-generic 1. Description: Ubuntu 19.10 Release: 19.10 2. linux-image- unsigned-5.5.0-050500rc1-generic_5.5.0-050500rc1.201912081930_amd64.deb 3. have at least one soundcard 4. cat /proc/asound/cards reports: --- no soundcards --- ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 5.5.0-050500rc1-generic x86_64 NonfreeKernelModules: hda_intel ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Fri Dec 13 22:09:17 2019 InstallationDate: Installed on 2019-12-13 (0 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/05/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Floris_IL dmi.board.vendor: IL dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-57 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-12-13T20:34:57.551680 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1856366/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1856366] Re: PCI/internal sound card not detected on a Swift SF314-57
And in Clear Linux: https://community.clearlinux.org/t/new-installation- no-sound-swift-5-i7-1065gt-iris-plus/2407/14 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1856366 Title: PCI/internal sound card not detected on a Swift SF314-57 Status in alsa-driver package in Ubuntu: New Bug description: No sound card detected with kernel 5.5.0-050500rc1-generic 1. Description: Ubuntu 19.10 Release: 19.10 2. linux-image- unsigned-5.5.0-050500rc1-generic_5.5.0-050500rc1.201912081930_amd64.deb 3. have at least one soundcard 4. cat /proc/asound/cards reports: --- no soundcards --- ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 5.5.0-050500rc1-generic x86_64 NonfreeKernelModules: hda_intel ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Fri Dec 13 22:09:17 2019 InstallationDate: Installed on 2019-12-13 (0 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/05/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Floris_IL dmi.board.vendor: IL dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-57 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-12-13T20:34:57.551680 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1856366/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1856366] Re: PCI/internal sound card not detected on a Swift SF314-57
[Sorry, I wasn’t subscribed to the notifications.] @hui.wang, your attached firmware, what version is that? $ md5sum sof-icl.ri 2ca373e6254b0e9b37439f7a31984973 /dev/shm/sof-icl.ri @adamfubuntu, do you still have the problem *without* `dsp_driver=0` on an up-to-date Ubuntu 19.10 with Linux 5.5-rc6? ** Bug watch added: Red Hat Bugzilla #1772498 https://bugzilla.redhat.com/show_bug.cgi?id=1772498 ** Bug watch added: github.com/thesofproject/sof/issues #2126 https://github.com/thesofproject/sof/issues/2126 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1856366 Title: PCI/internal sound card not detected on a Swift SF314-57 Status in alsa-driver package in Ubuntu: New Bug description: No sound card detected with kernel 5.5.0-050500rc1-generic 1. Description: Ubuntu 19.10 Release: 19.10 2. linux-image- unsigned-5.5.0-050500rc1-generic_5.5.0-050500rc1.201912081930_amd64.deb 3. have at least one soundcard 4. cat /proc/asound/cards reports: --- no soundcards --- ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 5.5.0-050500rc1-generic x86_64 NonfreeKernelModules: hda_intel ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Fri Dec 13 22:09:17 2019 InstallationDate: Installed on 2019-12-13 (0 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/05/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Floris_IL dmi.board.vendor: IL dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-57 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-12-13T20:34:57.551680 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1856366/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1856366] Re: PCI/internal sound card not detected on a Swift SF314-57
A Fedora user reported the same issue in https://bugzilla.redhat.com/show_bug.cgi?id=1772498#c16, and the created an upstream GitHub issue https://github.com/thesofproject/sof/issues/2126. Please update the meta-information of this bug accordingly. -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1856366 Title: PCI/internal sound card not detected on a Swift SF314-57 Status in alsa-driver package in Ubuntu: New Bug description: No sound card detected with kernel 5.5.0-050500rc1-generic 1. Description: Ubuntu 19.10 Release: 19.10 2. linux-image- unsigned-5.5.0-050500rc1-generic_5.5.0-050500rc1.201912081930_amd64.deb 3. have at least one soundcard 4. cat /proc/asound/cards reports: --- no soundcards --- ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 5.5.0-050500rc1-generic x86_64 NonfreeKernelModules: hda_intel ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Fri Dec 13 22:09:17 2019 InstallationDate: Installed on 2019-12-13 (0 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/05/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Floris_IL dmi.board.vendor: IL dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-57 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-12-13T20:34:57.551680 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1856366/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
[Touch-packages] [Bug 1856366] Re: PCI/internal sound card not detected on a Swift SF314-57
** Summary changed: - PCI/internal sound card not detected + PCI/internal sound card not detected on a Swift SF314-57 -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1856366 Title: PCI/internal sound card not detected on a Swift SF314-57 Status in alsa-driver package in Ubuntu: New Bug description: No sound card detected with kernel 5.5.0-050500rc1-generic 1. Description: Ubuntu 19.10 Release: 19.10 2. linux-image- unsigned-5.5.0-050500rc1-generic_5.5.0-050500rc1.201912081930_amd64.deb 3. have at least one soundcard 4. cat /proc/asound/cards reports: --- no soundcards --- ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 5.5.0-050500rc1-generic x86_64 NonfreeKernelModules: hda_intel ApportVersion: 2.20.11-0ubuntu8 Architecture: amd64 AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1: CurrentDesktop: ubuntu:GNOME Date: Fri Dec 13 22:09:17 2019 InstallationDate: Installed on 2019-12-13 (0 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Title: PCI/internal sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/05/2019 dmi.bios.vendor: Insyde Corp. dmi.bios.version: V1.07 dmi.board.asset.tag: Type2 - Board Asset Tag dmi.board.name: Floris_IL dmi.board.vendor: IL dmi.board.version: V1.07 dmi.chassis.type: 10 dmi.chassis.vendor: Acer dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/05/2019:svnAcer:pnSwiftSF314-57:pvrV1.07:rvnIL:rnFloris_IL:rvrV1.07:cvnAcer:ct10:cvrChassisVersion: dmi.product.family: Swift 3 dmi.product.name: Swift SF314-57 dmi.product.sku: dmi.product.version: V1.07 dmi.sys.vendor: Acer mtime.conffile..etc.modprobe.d.alsa-base.conf: 2019-12-13T20:34:57.551680 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1856366/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp