Public bug reported:
I have an Asus Zephyrus S GX531GX laptop and a pair of Asus Delta USB
headphones. When the headphones are plugged in during boot the internal
speakers won't work. There is only crackling sound coming from them. It
doesn't help in I unplug the headphones. There is no problem if they are
not plugged in during boot. I'm using Ubuntu 19.10.
Please let me know if you need more information.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: pulseaudio 1:13.0-1ubuntu1.1
ProcVersionSignature: Ubuntu 5.3.0-26.28-generic 5.3.13
Uname: Linux 5.3.0-26-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
Date: Sun Jan 26 19:26:35 2020
InstallationDate: Installed on 2019-12-19 (38 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=hu_HU.UTF-8
SHELL=/bin/bash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/28/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: GX531GXR.304
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: GX531GXR
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrGX531GXR.304:bd06/28/2019:svnASUSTeKCOMPUTERINC.:pnZephyrusSGX531GXR_GX531GXR:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGX531GXR:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: Zephyrus S
dmi.product.name: Zephyrus S GX531GXR_GX531GXR
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Affects: pulseaudio (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug eoan
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1860930
Title:
Internal speakers don't work when USB headphones are plugged in during
boot
Status in pulseaudio package in Ubuntu:
New
Bug description:
I have an Asus Zephyrus S GX531GX laptop and a pair of Asus Delta USB
headphones. When the headphones are plugged in during boot the
internal speakers won't work. There is only crackling sound coming
from them. It doesn't help in I unplug the headphones. There is no
problem if they are not plugged in during boot. I'm using Ubuntu
19.10.
Please let me know if you need more information.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: pulseaudio 1:13.0-1ubuntu1.1
ProcVersionSignature: Ubuntu 5.3.0-26.28-generic 5.3.13
Uname: Linux 5.3.0-26-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
Date: Sun Jan 26 19:26:35 2020
InstallationDate: Installed on 2019-12-19 (38 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
LANG=hu_HU.UTF-8
SHELL=/bin/bash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/28/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: GX531GXR.304
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: GX531GXR
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrGX531GXR.304:bd06/28/2019:svnASUSTeKCOMPUTERINC.:pnZephyrusSGX531GXR_GX531GXR:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGX531GXR:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: Zephyrus S
dmi.product.name: Zephyrus S GX531GXR_GX531GXR
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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