[Touch-packages] [Bug 1860930] Re: [Asus GX531GX] Internal speakers are sometimes noisy - bad audio

2020-05-31 Thread Adam Niedling
The distorted audio problem just came back. I think it has something to do with 
this system being dual boot (Windows 10 and Ubuntu 20.04). When I only use 
Ubuntu there is no problem. As soon as I stop using Windows and reboot to 
Ubuntu the noise comes back.
It's almost like a turntable loses power and the playback slows down and stops.

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https://bugs.launchpad.net/bugs/1860930

Title:
  [Asus GX531GX] Internal speakers are sometimes noisy - bad audio

Status in alsa-driver package in Ubuntu:
  New
Status in pulseaudio package in Ubuntu:
  New

Bug description:
  I have an Asus Zephyrus S GX531GX laptop and a pair of Asus Delta USB
  headphones. When the headphones are plugged in during boot the
  internal speakers won't work. There is only crackling sound coming
  from them. It doesn't help in I unplug the headphones. There is no
  problem if they are not plugged in during boot. I'm using Ubuntu
  19.10.

  Please let me know if you need more information.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: pulseaudio 1:13.0-1ubuntu1.1
  ProcVersionSignature: Ubuntu 5.3.0-26.28-generic 5.3.13
  Uname: Linux 5.3.0-26-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  Date: Sun Jan 26 19:26:35 2020
  InstallationDate: Installed on 2019-12-19 (38 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=hu_HU.UTF-8
   SHELL=/bin/bash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/28/2019
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: GX531GXR.304
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: GX531GXR
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrGX531GXR.304:bd06/28/2019:svnASUSTeKCOMPUTERINC.:pnZephyrusSGX531GXR_GX531GXR:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGX531GXR:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: Zephyrus S
  dmi.product.name: Zephyrus S GX531GXR_GX531GXR
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1860930] Re: [Asus GX531GX] Internal speakers are sometimes noisy - bad audio

2020-05-31 Thread Adam Niedling
** Changed in: alsa-driver (Ubuntu)
   Status: Fix Released => New

** Changed in: pulseaudio (Ubuntu)
   Status: Fix Released => New

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You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1860930

Title:
  [Asus GX531GX] Internal speakers are sometimes noisy - bad audio

Status in alsa-driver package in Ubuntu:
  New
Status in pulseaudio package in Ubuntu:
  New

Bug description:
  I have an Asus Zephyrus S GX531GX laptop and a pair of Asus Delta USB
  headphones. When the headphones are plugged in during boot the
  internal speakers won't work. There is only crackling sound coming
  from them. It doesn't help in I unplug the headphones. There is no
  problem if they are not plugged in during boot. I'm using Ubuntu
  19.10.

  Please let me know if you need more information.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: pulseaudio 1:13.0-1ubuntu1.1
  ProcVersionSignature: Ubuntu 5.3.0-26.28-generic 5.3.13
  Uname: Linux 5.3.0-26-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  Date: Sun Jan 26 19:26:35 2020
  InstallationDate: Installed on 2019-12-19 (38 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=hu_HU.UTF-8
   SHELL=/bin/bash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/28/2019
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: GX531GXR.304
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: GX531GXR
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrGX531GXR.304:bd06/28/2019:svnASUSTeKCOMPUTERINC.:pnZephyrusSGX531GXR_GX531GXR:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGX531GXR:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: Zephyrus S
  dmi.product.name: Zephyrus S GX531GXR_GX531GXR
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1860930/+subscriptions

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[Touch-packages] [Bug 1860930] Re: [Asus GX531GX] Internal speakers are sometimes noisy - bad audio

2020-04-25 Thread Adam Niedling
I think the problem I mentioned is the same as this one:
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1838577

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https://bugs.launchpad.net/bugs/1860930

Title:
  [Asus GX531GX] Internal speakers are sometimes noisy - bad audio

Status in alsa-driver package in Ubuntu:
  Fix Released
Status in pulseaudio package in Ubuntu:
  Fix Released

Bug description:
  I have an Asus Zephyrus S GX531GX laptop and a pair of Asus Delta USB
  headphones. When the headphones are plugged in during boot the
  internal speakers won't work. There is only crackling sound coming
  from them. It doesn't help in I unplug the headphones. There is no
  problem if they are not plugged in during boot. I'm using Ubuntu
  19.10.

  Please let me know if you need more information.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: pulseaudio 1:13.0-1ubuntu1.1
  ProcVersionSignature: Ubuntu 5.3.0-26.28-generic 5.3.13
  Uname: Linux 5.3.0-26-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  Date: Sun Jan 26 19:26:35 2020
  InstallationDate: Installed on 2019-12-19 (38 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=hu_HU.UTF-8
   SHELL=/bin/bash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/28/2019
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: GX531GXR.304
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: GX531GXR
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrGX531GXR.304:bd06/28/2019:svnASUSTeKCOMPUTERINC.:pnZephyrusSGX531GXR_GX531GXR:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGX531GXR:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: Zephyrus S
  dmi.product.name: Zephyrus S GX531GXR_GX531GXR
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1860930/+subscriptions

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[Touch-packages] [Bug 1860930] Re: [Asus GX531GX] Internal speakers are sometimes noisy - bad audio

2020-04-14 Thread Daniel van Vugt
** Changed in: alsa-driver (Ubuntu)
   Status: New => Fix Released

** Changed in: pulseaudio (Ubuntu)
   Status: New => Fix Released

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1860930

Title:
  [Asus GX531GX] Internal speakers are sometimes noisy - bad audio

Status in alsa-driver package in Ubuntu:
  Fix Released
Status in pulseaudio package in Ubuntu:
  Fix Released

Bug description:
  I have an Asus Zephyrus S GX531GX laptop and a pair of Asus Delta USB
  headphones. When the headphones are plugged in during boot the
  internal speakers won't work. There is only crackling sound coming
  from them. It doesn't help in I unplug the headphones. There is no
  problem if they are not plugged in during boot. I'm using Ubuntu
  19.10.

  Please let me know if you need more information.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: pulseaudio 1:13.0-1ubuntu1.1
  ProcVersionSignature: Ubuntu 5.3.0-26.28-generic 5.3.13
  Uname: Linux 5.3.0-26-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  Date: Sun Jan 26 19:26:35 2020
  InstallationDate: Installed on 2019-12-19 (38 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=hu_HU.UTF-8
   SHELL=/bin/bash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/28/2019
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: GX531GXR.304
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: GX531GXR
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrGX531GXR.304:bd06/28/2019:svnASUSTeKCOMPUTERINC.:pnZephyrusSGX531GXR_GX531GXR:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGX531GXR:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: Zephyrus S
  dmi.product.name: Zephyrus S GX531GXR_GX531GXR
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1860930/+subscriptions

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[Touch-packages] [Bug 1860930] Re: [Asus GX531GX] Internal speakers are sometimes noisy - bad audio

2020-04-11 Thread Adam Niedling
I haven't had this problem for some time now. Maybe there was an update
that fixed it?

However sometimes the sound volume controller in the top right corner is
no associated with sound device being used. I mean when I change the
volume or mute it nothing happens because it controls some other device
not the one being used.

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1860930

Title:
  [Asus GX531GX] Internal speakers are sometimes noisy - bad audio

Status in alsa-driver package in Ubuntu:
  New
Status in pulseaudio package in Ubuntu:
  New

Bug description:
  I have an Asus Zephyrus S GX531GX laptop and a pair of Asus Delta USB
  headphones. When the headphones are plugged in during boot the
  internal speakers won't work. There is only crackling sound coming
  from them. It doesn't help in I unplug the headphones. There is no
  problem if they are not plugged in during boot. I'm using Ubuntu
  19.10.

  Please let me know if you need more information.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: pulseaudio 1:13.0-1ubuntu1.1
  ProcVersionSignature: Ubuntu 5.3.0-26.28-generic 5.3.13
  Uname: Linux 5.3.0-26-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  Date: Sun Jan 26 19:26:35 2020
  InstallationDate: Installed on 2019-12-19 (38 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=hu_HU.UTF-8
   SHELL=/bin/bash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/28/2019
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: GX531GXR.304
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: GX531GXR
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrGX531GXR.304:bd06/28/2019:svnASUSTeKCOMPUTERINC.:pnZephyrusSGX531GXR_GX531GXR:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGX531GXR:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: Zephyrus S
  dmi.product.name: Zephyrus S GX531GXR_GX531GXR
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1860930/+subscriptions

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[Touch-packages] [Bug 1860930] Re: [Asus GX531GX] Internal speakers are sometimes noisy - bad audio

2020-03-21 Thread Adam Niedling
I'm uploading another example of distorted audio.

Original:
https://www.youtube.com/watch?v=wDdyn4Kbffs

** Attachment added: "bad-sound3.m4a"
   
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1860930/+attachment/5339861/+files/bad-sound3.m4a

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1860930

Title:
  [Asus GX531GX] Internal speakers are sometimes noisy - bad audio

Status in alsa-driver package in Ubuntu:
  New
Status in pulseaudio package in Ubuntu:
  New

Bug description:
  I have an Asus Zephyrus S GX531GX laptop and a pair of Asus Delta USB
  headphones. When the headphones are plugged in during boot the
  internal speakers won't work. There is only crackling sound coming
  from them. It doesn't help in I unplug the headphones. There is no
  problem if they are not plugged in during boot. I'm using Ubuntu
  19.10.

  Please let me know if you need more information.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: pulseaudio 1:13.0-1ubuntu1.1
  ProcVersionSignature: Ubuntu 5.3.0-26.28-generic 5.3.13
  Uname: Linux 5.3.0-26-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  Date: Sun Jan 26 19:26:35 2020
  InstallationDate: Installed on 2019-12-19 (38 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=hu_HU.UTF-8
   SHELL=/bin/bash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/28/2019
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: GX531GXR.304
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: GX531GXR
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrGX531GXR.304:bd06/28/2019:svnASUSTeKCOMPUTERINC.:pnZephyrusSGX531GXR_GX531GXR:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGX531GXR:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: Zephyrus S
  dmi.product.name: Zephyrus S GX531GXR_GX531GXR
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1860930/+subscriptions

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[Touch-packages] [Bug 1860930] Re: [Asus GX531GX] Internal speakers are sometimes noisy - bad audio

2020-02-02 Thread Daniel van Vugt
** Changed in: alsa-driver (Ubuntu)
   Status: Incomplete => New

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1860930

Title:
  [Asus GX531GX] Internal speakers are sometimes noisy - bad audio

Status in alsa-driver package in Ubuntu:
  New
Status in pulseaudio package in Ubuntu:
  New

Bug description:
  I have an Asus Zephyrus S GX531GX laptop and a pair of Asus Delta USB
  headphones. When the headphones are plugged in during boot the
  internal speakers won't work. There is only crackling sound coming
  from them. It doesn't help in I unplug the headphones. There is no
  problem if they are not plugged in during boot. I'm using Ubuntu
  19.10.

  Please let me know if you need more information.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: pulseaudio 1:13.0-1ubuntu1.1
  ProcVersionSignature: Ubuntu 5.3.0-26.28-generic 5.3.13
  Uname: Linux 5.3.0-26-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  Date: Sun Jan 26 19:26:35 2020
  InstallationDate: Installed on 2019-12-19 (38 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=hu_HU.UTF-8
   SHELL=/bin/bash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/28/2019
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: GX531GXR.304
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: GX531GXR
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrGX531GXR.304:bd06/28/2019:svnASUSTeKCOMPUTERINC.:pnZephyrusSGX531GXR_GX531GXR:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGX531GXR:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: Zephyrus S
  dmi.product.name: Zephyrus S GX531GXR_GX531GXR
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1860930/+subscriptions

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[Touch-packages] [Bug 1860930] Re: [Asus GX531GX] Internal speakers are sometimes noisy - bad audio

2020-01-31 Thread Adam Niedling
I couldn't load kernel 5.5 because secure boot was turned on. My bad,
sorry.

I was able to test the sound with kernel 5.5 after disable secure boot
but there is no improvement. The audio is still bad. I'm attaching
another file. It sounds like it's a cassette player running out of
battery.

** Attachment added: "bad-sound2.m4a"
   
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1860930/+attachment/5324432/+files/bad-sound2.m4a

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1860930

Title:
  [Asus GX531GX] Internal speakers are sometimes noisy - bad audio

Status in alsa-driver package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  New

Bug description:
  I have an Asus Zephyrus S GX531GX laptop and a pair of Asus Delta USB
  headphones. When the headphones are plugged in during boot the
  internal speakers won't work. There is only crackling sound coming
  from them. It doesn't help in I unplug the headphones. There is no
  problem if they are not plugged in during boot. I'm using Ubuntu
  19.10.

  Please let me know if you need more information.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: pulseaudio 1:13.0-1ubuntu1.1
  ProcVersionSignature: Ubuntu 5.3.0-26.28-generic 5.3.13
  Uname: Linux 5.3.0-26-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  Date: Sun Jan 26 19:26:35 2020
  InstallationDate: Installed on 2019-12-19 (38 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=hu_HU.UTF-8
   SHELL=/bin/bash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/28/2019
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: GX531GXR.304
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: GX531GXR
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrGX531GXR.304:bd06/28/2019:svnASUSTeKCOMPUTERINC.:pnZephyrusSGX531GXR_GX531GXR:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGX531GXR:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: Zephyrus S
  dmi.product.name: Zephyrus S GX531GXR_GX531GXR
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
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[Touch-packages] [Bug 1860930] Re: [Asus GX531GX] Internal speakers are sometimes noisy - bad audio

2020-01-29 Thread Daniel van Vugt
You need four packages:

https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.5/linux-
headers-5.5.0-050500_5.5.0-050500.202001262030_all.deb

https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.5/linux-
headers-5.5.0-050500-generic_5.5.0-050500.202001262030_amd64.deb

https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.5/linux-image-
unsigned-5.5.0-050500-generic_5.5.0-050500.202001262030_amd64.deb

https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.5/linux-
modules-5.5.0-050500-generic_5.5.0-050500.202001262030_amd64.deb

then install them together:

  sudo dpkg -i *.deb

and then reboot.

If it still doesn't work then try:

  sudo update-grub

-- 
You received this bug notification because you are a member of Ubuntu
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https://bugs.launchpad.net/bugs/1860930

Title:
  [Asus GX531GX] Internal speakers are sometimes noisy - bad audio

Status in alsa-driver package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  New

Bug description:
  I have an Asus Zephyrus S GX531GX laptop and a pair of Asus Delta USB
  headphones. When the headphones are plugged in during boot the
  internal speakers won't work. There is only crackling sound coming
  from them. It doesn't help in I unplug the headphones. There is no
  problem if they are not plugged in during boot. I'm using Ubuntu
  19.10.

  Please let me know if you need more information.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: pulseaudio 1:13.0-1ubuntu1.1
  ProcVersionSignature: Ubuntu 5.3.0-26.28-generic 5.3.13
  Uname: Linux 5.3.0-26-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  Date: Sun Jan 26 19:26:35 2020
  InstallationDate: Installed on 2019-12-19 (38 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=hu_HU.UTF-8
   SHELL=/bin/bash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/28/2019
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: GX531GXR.304
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: GX531GXR
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrGX531GXR.304:bd06/28/2019:svnASUSTeKCOMPUTERINC.:pnZephyrusSGX531GXR_GX531GXR:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGX531GXR:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: Zephyrus S
  dmi.product.name: Zephyrus S GX531GXR_GX531GXR
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1860930/+subscriptions

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[Touch-packages] [Bug 1860930] Re: [Asus GX531GX] Internal speakers are sometimes noisy - bad audio

2020-01-29 Thread Adam Niedling
I've installed the kernel packages following the guide (sudo dpkg -i
FILENAME.deb) but I got the "You need to load the kernel first" grub
error message.

I guess some steps are missing from the guide?

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1860930

Title:
  [Asus GX531GX] Internal speakers are sometimes noisy - bad audio

Status in alsa-driver package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  New

Bug description:
  I have an Asus Zephyrus S GX531GX laptop and a pair of Asus Delta USB
  headphones. When the headphones are plugged in during boot the
  internal speakers won't work. There is only crackling sound coming
  from them. It doesn't help in I unplug the headphones. There is no
  problem if they are not plugged in during boot. I'm using Ubuntu
  19.10.

  Please let me know if you need more information.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: pulseaudio 1:13.0-1ubuntu1.1
  ProcVersionSignature: Ubuntu 5.3.0-26.28-generic 5.3.13
  Uname: Linux 5.3.0-26-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  Date: Sun Jan 26 19:26:35 2020
  InstallationDate: Installed on 2019-12-19 (38 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=hu_HU.UTF-8
   SHELL=/bin/bash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/28/2019
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: GX531GXR.304
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: GX531GXR
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrGX531GXR.304:bd06/28/2019:svnASUSTeKCOMPUTERINC.:pnZephyrusSGX531GXR_GX531GXR:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGX531GXR:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: Zephyrus S
  dmi.product.name: Zephyrus S GX531GXR_GX531GXR
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1860930/+subscriptions

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[Touch-packages] [Bug 1860930] Re: [Asus GX531GX] Internal speakers are sometimes noisy - bad audio

2020-01-27 Thread Daniel van Vugt
Can you please try the latest kernel and tell us if that improves the
situation?

https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.5/

** Summary changed:

- Internal speakers are sometimes noisy - bad audio
+ [Asus GX531GX] Internal speakers are sometimes noisy - bad audio

** Package changed: pulseaudio (Ubuntu) => alsa-driver (Ubuntu)

** Also affects: pulseaudio (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: alsa-driver (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1860930

Title:
  [Asus GX531GX] Internal speakers are sometimes noisy - bad audio

Status in alsa-driver package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  New

Bug description:
  I have an Asus Zephyrus S GX531GX laptop and a pair of Asus Delta USB
  headphones. When the headphones are plugged in during boot the
  internal speakers won't work. There is only crackling sound coming
  from them. It doesn't help in I unplug the headphones. There is no
  problem if they are not plugged in during boot. I'm using Ubuntu
  19.10.

  Please let me know if you need more information.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: pulseaudio 1:13.0-1ubuntu1.1
  ProcVersionSignature: Ubuntu 5.3.0-26.28-generic 5.3.13
  Uname: Linux 5.3.0-26-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu8.2
  Architecture: amd64
  Date: Sun Jan 26 19:26:35 2020
  InstallationDate: Installed on 2019-12-19 (38 days ago)
  InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=hu_HU.UTF-8
   SHELL=/bin/bash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/28/2019
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: GX531GXR.304
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: GX531GXR
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrGX531GXR.304:bd06/28/2019:svnASUSTeKCOMPUTERINC.:pnZephyrusSGX531GXR_GX531GXR:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGX531GXR:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: Zephyrus S
  dmi.product.name: Zephyrus S GX531GXR_GX531GXR
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1860930/+subscriptions

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