The bug is present for 3 different HP printers ,
via Wifi or via USB
It worked nicely , and began to fail maybe one month ago (near february
/ march 2021)
I guess some upgrade messed-up the printers.
** Changed in: hplip (Ubuntu)
Status: Expired => Confirmed
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[Expired for hplip (Ubuntu) because there has been no activity for 60
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** Changed in: hplip (Ubuntu)
Status: Incomplete => Expired
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Did confirm the print doctor warning.
Some of the files it is trying to access are in fact locked.
Do not know why or if this makes any difference for actually using the
printer or scanner.
Kindest regards; Scorch.
** Attachment added: "Print Doctor Warns these files are locked"
I have similar problems. See:
https://answers.launchpad.net/hplip/+question/692399
Running the latest version of Kubuntu and just tried to install brand
new HP think tank 551 MFP.
Does involve similar warnings from print doctor saying it cannot access
some files.
| PERMISSION |
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I have similar problems. See:
https://answers.launchpad.net/hplip/+question/692399
Running the latest version of Kubuntu and just tried to install brand
new HP think tank 551 MFP.
Does involve similar warnings from print doctor saying it cannot access
some files.
| PERMISSION |
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After sudo apt purge ippusbxd and rebooting, I was able to print and
scan with HP Deskjet 3639
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https://bugs.launchpad.net/bugs/1879206
Title:
cups hplip not
It might be that the same bug affected me after upgrading to 20.04 with
another printer: https://answers.launchpad.net/hplip/+question/690767
I also recently tried hplip 3.20.6 for a freshly installed xubuntu, but
it did not help. (the result of hp-check brought the same result as
I believe this bug affects me, also, but I have a different printer, and
I get a different message. I have posted my issue here:
https://bugs.launchpad.net/hplip/+bug/1884084
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This bug also affects me -but it might be a separate bug?
I have a HP Color Laser Jet PRO MFP M281fdw. After upgrading from Ubuntu 18.04
LTS to 20.04 LTS the printer is not responding, scanning cannot start. I have
tried with HPLIP ver.3.20.5 from HP. The installation stops after this section
Thanks Stephen (good name) :)
it's work, USB & wifi
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https://bugs.launchpad.net/bugs/1879206
Title:
cups hplip not install printer
Status in cups package in
sudo apt purge ippusbxd worked for me (after I tried lots)
Thx to Brian in
https://answers.launchpad.net/hplip/+question/691227
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I tried to follow the proposed advice, but the installation process
loops.
-
| PLUG-IN INSTALLATION FOR HPLIP 3.20.3 |
-
The driver plugin for HPLIP 3.20.3 appears to already be installed.
Do you wish to download and
I managed to get my printer back to work in 20.04 by installing hplip
from ubuntu repo (3.20.3+dfsg0-2), and then following this hint to
install the hp-plugin:
https://askubuntu.com/a/1248018
I had to type "cont" and press return after the depicted command to
start the process.
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I tried reinstalling from hplip-3.20.5.run, I am attaching the errors in
the attached images.
** Attachment added: "Schermata del 2020-06-05 09-38-26.png"
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+attachment/5380599/+files/Schermata%20del%202020-06-05%2009-38-26.png
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** Attachment added: "Schermata del 2020-06-05 09-41-00.png"
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+attachment/5380603/+files/Schermata%20del%202020-06-05%2009-41-00.png
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** Attachment added: "Schermata del 2020-06-05 09-40-06.png"
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+attachment/5380601/+files/Schermata%20del%202020-06-05%2009-40-06.png
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** Attachment added: "Schermata del 2020-06-05 09-39-55.png"
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+attachment/5380600/+files/Schermata%20del%202020-06-05%2009-39-55.png
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Ubuntu 20.04 needs
- either the HPLIP version 3.20.3+dfsg0-2 packages from the Ubuntu repositories
- or HPLIP version 3.20.5 (or higher) from the HPLIP pages
Version 3.20.3 from the HPLIP pages does not work.
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** Attachment added: "Schermata del 2020-05-26 06-09-30.png"
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+attachment/5376745/+files/Schermata%20del%202020-05-26%2006-09-30.png
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The printer still does not work.
stefano@stefano-Lenovo-G50-30:~$ sudo dpkg -P --force-depends hplip hplip-data
hplip-doc hplip-gui \
> libsane-hpaio printer-driver-hpcups printer-driver-hpijs
> printer-driver-postscript-hp \
> hpijs-ppds libhpmud0
[sudo] password di stefano:
(Lettura del
Stefano, thanks for the Mate forum link, I have tried to make up the sum
of the tips to help users get HPLIP working again.
So anyone here, please try to clean up any HPLIP mess on your system
using the following steps:
1. Remove HPLIP deb-packages
sudo dpkg -P --force-depends hplip hplip-data
It seems to me that in this discussion from the Ubuntu Mate forum there is a
similar problem:
https://ubuntu-mate.community/t/hplip-missing-files/21782
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~$ lpadmin -p DJ3630 -E -v ipp://localhost:6/ipp/print -m everywhere
lpadmin: Unable to query printer: Successo
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https://bugs.launchpad.net/bugs/1879206
Could you try
lpadmin -p DJ3630 -E -v ipp://localhost:6/ipp/print -m everywhere
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Title:
cups hplip not install
I tried installing a printer via GUI after the last suggested commands.
Then I gave the commands:
~$ ls -l /var/log/cups/*
-rw-r- 1 root adm 5058 mag 22 21:37 /var/log/cups/access_log
-rw-r- 1 root adm 1962 mag 20 00:00 /var/log/cups/access_log.1
-rw-r- 1 root adm 7883 mag 18 22:52
stefano@stefano-Lenovo-G50-30:~$ lpadmin -p DJ3630 -E -v
ipp://DeskJet%203630%20series%20%5BCN8AM7H3230658%5D._ipp._tcp.local/ -m
everywhere
lpadmin: Unable to connect to "stefano-Lenovo-G50-30.local:6": Argomento
non valido
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Could you try:
lpadmin -p DJ3630 -E -v
ipp://DeskJet%203630%20series%20%5BCN8AM7H3230658%5D._ipp._tcp.local/ -m
everywhere
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~$ sudo apt install --reinstall printer-driver-hpcups
printer-driver-postscript-hp libsane-hpaio hplip-gui hplip hplip-data libhpmud0
Lettura elenco dei pacchetti... Fatto
Generazione albero delle dipendenze
Lettura informazioni sullo stato... Fatto
Pacchetti suggeriti:
hplip-doc
I
Please
- Remove the .snap of HPLIP, it is experimental
- Remove any HPLIP version installed directly from HP
- Re-install Ubuntu's HPLIP via the command:
sudo apt install --reinstall printer-driver-hpcups printer-driver-
postscript-hp libsane-hpaio hplip-gui hplip hplip-data libhpmud0
You can remove the print queue (cancel the job) and then disconnect and
reconnect the printer.
A new print queue is not automatically recreated.
~$ lpstat -v
dispositivo per DeskJet_3630: hp:/usb/DeskJet_3630_series?serial=CN8AM7H3230658
dispositivo per HP_DeskJet_3630_series:
On the machine where you still have the problem could you remove your
print queue and then unplug and re-plug the printer? Does a new print
queue get automatically created?
What is the output of the following commands and post the output here:
lpstat -v
driverless
ps auxwww | grep ippusbxd
If a
** Changed in: hplip (Ubuntu)
Status: Incomplete => New
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Title:
cups hplip not install printer
Status in cups
It looks like the problem I've got since upgrade to 20.04. Had the
permission warning to the ppd file as well, but tried to add user to lp
group. Here's the current output of my hp-check:
hp-check[15036]: info: :
hp-check[15036]: info: :HP Linux Imaging and Printing System (ver. 3.20.5)
Just to add more info, I tried the one from distribution repository and
the upstream one with the same result
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Title:
>From software center
** Attachment added: "hplip snap.png"
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+attachment/5374126/+files/hplip%20snap.png
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Where did you get a .snap from HPLIP?
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Title:
cups hplip not install printer
Status in cups package in Ubuntu:
New
I did tests with both Hplip installed as .snap and command line and from
upstream site.
~$ dpkg -l | grep hplip
ii hplip 3.20.3+dfsg0-2
amd64HP Linux Printing and Imaging System (HPLIP)
ii hplip-data
Is the hplip package installed on your system?
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Title:
cups hplip not install printer
Status in cups package in
Please run the command
dpkg -l | grep hplip
and post the output here.
Also did you ever try to install HPLIP from the upstream site? Did you
ever try to remove such an installation?
** Changed in: hplip (Ubuntu)
Status: New => Incomplete
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** Also affects: hplip (Ubuntu)
Importance: Undecided
Status: New
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Title:
cups hplip not install printer
Till, could you investigate the issue?
** Changed in: cups (Ubuntu)
Assignee: (unassigned) => Till Kamppeter (till-kamppeter)
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In the properties window of the printer connected as USB it indicates
the absence of an HP file, on test printing with network installation
the printer does not report an error, but does not connect.
Inattiva - Il file "/usr/lib/cups/backend/hp" non è disponibile: No such
file or directory
**
Screen of Hplip
** Attachment added: "Hplip 5012.png"
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1879206/+attachment/5373326/+files/Hplip%205012.png
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No one driver work
~$ ls -l /etc/cups/ppd/DeskJet-3630.ppd
ls: impossibile accedere a '/etc/cups/ppd/DeskJet-3630.ppd': File o directory
non esistente
~$ ls -ld /etc/cups/ppd
drwxr-xr-x 2 root lp 4096 mag 18 10:47 /etc/cups/ppd
:~$ ls -ld /etc/cups
drwxr-xr-x 5 root lp 4096 mag 18 10:50
thank you for your bug report, what's the output of
$ ls -l /etc/cups/ppd/DeskJet-3630.ppd
$ ls -ld /etc/cups/ppd
$ ls -ld /etc/cups
the log suggests the ppd file is not accessible to the process
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In another partition that I keep for testing, I had made a clean
installation of 20.04 and after installing hplip the same printer works
without problems.
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These problems are highlighted with hplip-gui diagnostics:
DeskJet-3630
Type: Printer
Device URI: hp:/usb/DeskJet_3630_series?serial=CN8AM7H3230658
PPD: /etc/cups/ppd/DeskJet-3630.ppd
warning: Failed to read /etc/cups/ppd/DeskJet-3630.ppd ppd file
PPD Description:
Printer status: la
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